Lennar Reviews in Punta Gorda, FL
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Punta Gorda Homeowners Have to Say About Lennar.
Read all 587 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Punta Gorda Area
View Homes
Customer Reviews
Lennar Villa no issues or complaints.
- Ricardo P.
- Verified Homebuyer
- June 14, 2023
- Punta Gorda, FL
So far I have had no issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Bad, start to finish...
- Anonymous
- Verified Homebuyer
- June 14, 2023
- Punta Gorda, FL
To say we are disappointed is an understatement. The craftsmanship and quality of work are subpar to say the least. External doors installed incorrectly, closet doors damaged or not even installed, bed and bath doors hung wrong. The drywall and paint were just slapped up with no attention to detail. Windows installed, but don't actually lock. The QC team marked things to be fixed, but they never were, nor was the house/floors cleaned prior to us closing. If we could give them 0 out of 5, we would.
Lennar responded:
We are sorry to hear about your experience. Please send a message to us at LennarCares@lennar.com with the details of your concerns, so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not a pleasant experience!
- Charlotte H.
- Verified Homebuyer
- June 13, 2023
- Punta Gorda, FL
Aside from Arthur R., our salesperson, who was wonderful to work with, the rest of the process of acquiring our veranda was not a pleasant experience. Shotty workmanship, rushing to get us closed when the condo was far from being ready, lack of communication, no followup with items needing attention, and more than anything, the mortgage process was so frustrating! even getting the closing paperwork by mail was a problem. Having been in real estate, buying and selling new homes as well as resale properties for more than 35 years, and helping folks with their mortgages, we must say that this ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Love home and location and neighborhood.
- Brandon N.
- Verified Homebuyer
- June 13, 2023
- Punta Gorda, FL
Not real thrilled with the responsiveness of addressing issues that came up AFTER we closed. Still waiting on several items 6 weeks later…
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 1
Damage tile
- Jose M.
- Verified Homebuyer
- June 13, 2023
- Punta Gorda, FL
As off today I haven’t gotten the respond to a damage tile. The unit was deliver dirty and with issues. Not happy at all horrible company
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 1
Built too fast
- Charles R.
- Verified Homebuyer
- June 07, 2023
- Punta Gorda, FL
We were excited to move into our new home only to find several issues needing to be resolved. Although there has been response to issues there did not see to be a sense of urgency. It seemed to be more of a "we have more homes to build so we'll get to you". Recommend Lennar hire more help to oversee construction as it is happening and not subject homeowners to seek "after close" resolutions to issues that should have been corrected before closing. These are $500k plus properties and should be afforded better attention to detail.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
I would not buy from Lennar again, nor would I recommend them.
- Juley F.
- Verified Homebuyer
- June 06, 2023
- Port Charlotte, FL
My buying experience was horrible, from the moment I signed the contract and paid my down payment. My sales person did nothing to earn his fee. No one even met me at my home to hand me my keys. I was told they were in a drawer. When I arrived, the house was filthy; there was even a dishwasher in the great room. I have over 40 issues needing warranty work. The workmanship was deplorable. I am shocked that Lennar would let such a product carry its name. The mortgage company was also sub par. I couldn't get people to respond to me, and it took several attempts to get every issue ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
Peter
- Peter R.
- Verified Homebuyer
- June 06, 2023
- Punta Gorda, FL
It has been 45 days since closing and we have a 20 item punch list of construction issues that have not been resolved. For the money paid for the home, I thought I would have received a handle on the dishwasher and trash bins for the trash cabinet in the kitchen. But I guess those items are luxuries.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Good Product/Poor Customer Service
- Heather M.
- Verified Homebuyer
- June 06, 2023
- Punta Gorda, FL
Where Lennar fails is communication. From the day I put my deposit down till I closed (which was about 10 months) I only heard from Lennar when they needed my money. As far as communication with me during the building process there was none..none at all. If I wanted any information I had to call. As far as after I moved in communication did not improve. I would E-mail for information and not hear anything thing back when I turned annoying I was then informed that yes, I received your E-mail but I'm waiting on information. So, no communication at all.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Lack of attention to detail and commitments
- Michael M.
- Verified Homebuyer
- May 26, 2023
- Punta Gorda, FL
There was a lack of attention to detail nearly across the board with trade skills. Carpentry, electrical, you name it. Even landscaping. This house feels like it was rushed to be completed. It feels like everyone was more concerned with hitting a deadline versus quality. The quality check process is not sufficient. Promises made by construction manager were not always followed through on. Gave up trading pretty quickly. Overwhelmed or stretched too thin? Don’t know, but if I was to buy another new build I will have to think twice about Lennar.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
Sales Rep was very helpful thru out process
- John B.
- Verified Homebuyer
- April 27, 2023
- Punta Gorda, FL
Excited to be living in the Heritage Landing Community. It unfortunately took longer than anticipated as we waited 3 extra months to move into condo. I wish there was more communication from Lennar but we had to keep calling for any information which was frustrating. Once we closed on our home we did not receive any information on anything that came with home. There was no follow up on how we were doing or how they can help. I was very disappointed in their welcoming us to community of which there was none!! We had to go to sales office for keys and that was it! After settling in a bit ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Mr.
- Anonymous
- Verified Homebuyer
- April 25, 2023
- Punta Gorda, FL
Really enjoy the Cypress model home that we purchased. Got a little crazy before closing. Just had to take a deep breath, get closed, and start working on punch list items. List has gotten pretty short after nearly 2 months with only some minor cosmetic items remaining. Construction manager has worked diligently to help us out.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Responsive but should've been done right in the first place
- Dennis G.
- Verified Homebuyer
- April 25, 2023
- Punta Gorda, FL
Lennar fixed whatever issues I had, but there was a LOT and much of the painting/drywall/finishing issues should have been properly completed in the first place!
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great Unit with a View ...and a punch list
- Frank M.
- Verified Homebuyer
- April 25, 2023
- Punta Gorda, FL
Two months after closing the punch list is still 20+ items long. Sometimes a tradie stops by to fix a single blue tape flag but at a rate of 2 "fixes" a week this is going to take a long time to get the home I paid for in February. Nobody feels responsible and the field rep didn't call in the first place.
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 1
Builder is pushing out the work without any quality control. Sub contractors do poor work then they have to come back and repair causing more problems
- Robert S.
- Verified Homebuyer
- April 25, 2023
- Port Charlotte, FL
I would not transfer any funds into escrow account until all the punch list is done. Once you transfer funds they will close on the property, by transferring funds you give them the right to close read your contract closely. there only goal is to meet the closing dates. Then anything that needs to be done goes into warranty work. They have been moving along on the list of things that need to be done most of that is from poor sub contractor work.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
We are finishing building the house but getting little to no response from those engaged to repair
- William R.
- Verified Homebuyer
- April 25, 2023
- Punta Gorda, FL
Would not be coerced into closing until house complete with just a few items to clear. We experienced no baseboard, no electric in areas, no glass in shower door, missing door handles. On and on. Too much pressure to get money in the bank for executives.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Amenities and move in condition
- Anonymous
- Verified Homebuyer
- April 25, 2023
- Punta Gorda, FL
We purchased for our elderly parents so they could be close to a pool and work out area. From what i understand, the pool area will never be complete. How could you sell these condos to people expecting a life style they cannot live. Especially the elderly. The ring had to be replaced and now we find the back door does not lock so they leave it open. i am sure this will not get published.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Careless
- William P.
- Verified Homebuyer
- April 25, 2023
- Punta Gorda, FL
Don’t expect much. Quick sale. Delayed completion then bullied into signing off with very short notice. Crooked walls horrible stucco job. Cheap construction. Now being out of state we are left to pick up the pieces. Since our on- line closing we have NEVER heard from our sales agent and offered no help. Shameful indeed
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Great experience
- Glen P.
- Verified Homebuyer
- April 21, 2023
- Punta Gorda, FL
Despite hurricane Ian and the delays it caused, the quality of the new home is really solid. I’d recommend Lennar to all my friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
New home experience
- Robert G.
- Verified Homebuyer
- April 19, 2023
- Punta Gorda, FL
The workmanship is the worst I have ever seen. The follow up is almost nonexistent. Customer service is slower than slow. It takes for ever just to get a return call.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very happy with our new home
- Brian P.
- Verified Homebuyer
- April 18, 2023
- Punta Gorda, FL
We were very happy with our 4 bedroom Lennar home in Trail’s Edge. So far so good. The seller agent Shawn was great and the construction manager Ryan was very responsive. The punch list was short which was excellent. We are comfortable if something comes up, customer care will work with us to resolve it. Overall very happy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
lack of Pride in workmanship.
- Anonymous
- Verified Homebuyer
- April 18, 2023
- Port Charlotte, FL
There is a lack of pride in workmanship and construction of my home that shows in every level. i feel like i have been robbed. buying a new home is supposed to be a happy once in a life time experience, instead i am spending every day trying to have too many things replace or repaired. on a positive note, the warranty department is excellent and is working hard to rectify all issues.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 5
Golden Fern New Build
- Paul C.
- Verified Homebuyer
- April 18, 2023
- Punta Gorda, FL
Construction issues unresolved during build and after closing. Inability to control quality of subcontractor work.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Quality of workmanship at closing was pathetic.Punch list a mile long and still very little progress or resolution on many items.
- George S.
- Verified Homebuyer
- April 18, 2023
- Punta Gorda, FL
If you purchase in Babcock National from Lennar, DO NOT expect to move in within the first 60 days of closing - your residence will not be inhabitable! The worst part of the experience is the attitude of the construction manager and failure to communicate on resolution. INSIST ON THE WARRANTY DEPARTMENT TO BE AT YOUR WALKTHROUGH WITH AN IPAD TAKI G PHOTOGRAPHS OF ALL THE ISSUES. TEST EVERY APPLIANCE THOROUGHLY DURING YOUR CLOSING.
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
Closing date postponements were very aggravating and costly
- David D.
- Verified Homebuyer
- April 18, 2023
- Punta Gorda, FL
Closing date more than three months after promised
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 3
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.