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Lennar Reviews in Punta Gorda, FL

What Punta Gorda Homeowners Have to Say About Lennar.

Read all 438 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Punta Gorda Area

438 Reviews in Punta Gorda Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Value 3.6

Responsiveness 3.2

Lennar in Punta Gorda Area

View Homes

Customer Reviews

Disappointing

  • Richard P.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

I bought my condo and closed no problem, once I got in I have had multiple issues with the heat and then no ac, cracked window sill, and after one week the unit two floors above had a water leak due to a poor installation of the dish washer and damaged my unit, going on week three and it’s still not livable, not the experience I was hoping for

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Chaos

  • Paul D.
  • Verified HomeBuyer
  • May 10, 2022
  • Punta Gorda, FL

Many variances from house to house. Initial finishing work not to standard. Punch list process is confusing and not very efficient. The bones of the house are great. It's taken over 40 days to get the needed corrections taken care of.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Their lack of responsiveness to issues during and after the building process.

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Punta Gorda, FL

Lennar is a large impersonal company. Information flows downhill from above and it appears to me that most employees are afraid to act on behalf of the customer because they are afraid of making waves. This is my second Lennar house in 3 years and I have experienced this phenomenon repeatedly. Also, they are VERY slow to respond to service issues, especially if you are misguided enough, as I was, to close before the house was actually complete. Once they have your money, they are even more unresponsive. Be aware the Lennar is nothing more than a "tract" builder who is always trying to cut ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Lennar is a production builder that offers buyers no flexibility.

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Punta Gorda, FL

Not unhappy, generally speaking, but Lennar is a production builder and they're not flexible with the product they deliver. It's "garden variety". You can't upgrade anything. You get what you get.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Lennar - Better communication would go a long way in making satisfied

  • David N.
  • Verified HomeBuyer
  • December 31, 2021
  • Punta Gorda, FL

Better communication would go a long way in making satisfied customers. Our closing was delayed over 2 months with absolutely no communication from Lennar as to reason. House was still not ready / completed at walk through.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

had a hard time getting Justin to go back and replace cabinet door which all needed replacing. Once we closed that was the end of a personal relationship with the CM.

  • Lawrence R.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

i'd like other home buyers to Lennar does not keep to their word. There is still no amenities and we have been told for almost a year they were about to start and now at the beginning of 2022, we still have no amenities.

Total Score 3


Quality 4

Trustworthiness 3

Value 2

Responsiveness 1

We have issues that were never corrected after walk through

  • Randall A.
  • Verified HomeBuyer
  • October 21, 2021
  • Punta Gorda, FL

Poor follow up. The construction manager and his team must be more important than the home buyers. A customer service manager followed up by telling us to put work orders into Lennar’s website. Shameful.

Total Score 3


Quality 3

Trustworthiness 1

Value 5

Responsiveness 1

Be cautious

  • Jeffery R.
  • Verified HomeBuyer
  • April 18, 2024
  • Punta Gorda, FL

Was all good during the sale process but sales department was extremely disappointing after the sale didn't even acknowledge my business! Never heard from sales department again ! And a ton of issues after I closed they obviously want your money then disappear their goal is get you in and fix all the problems later not a good business model i love my neighborhood and the amenities but extremely dissatisfied with lennar

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

What’s the rush

  • Ian T.
  • Verified HomeBuyer
  • October 05, 2022
  • Punta Gorda, FL

Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Sales person disappeared.

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Punta Gorda, FL

Communication is nonexistent. Say one thing do another.

Lennar responded:
Hello and thank you for your review. We are sorry to hear about the lack of communication on our part. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Aggravation

  • Victor R.
  • Verified HomeBuyer
  • May 31, 2022
  • Port Charlotte, FL

A week prior to close out the mortgage agent lack of knowledge brought aggressiveness, anger, inconvenient and tears.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Do what you say!!

  • Roger S.
  • Verified HomeBuyer
  • April 26, 2022
  • Punta Gorda, FL

When I'm told something is going to happen by the job supervisor and then make excuses that it is not happening on that date. BE HONEST HONEST HONEST.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - People are nice, but poor quality workmanship and cheap materials.

  • George S.
  • Verified HomeBuyer
  • April 26, 2022
  • Port Charlotte, FL

People are nice, but poor quality workmanship and cheap materials.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Great sales team

  • Maureen D.
  • Verified HomeBuyer
  • March 26, 2022
  • Punta Gorda, FL

Very poor workmanship, I am still awaiting the clean and move in ready home as promised.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

The poor communication and lack of any loyalty to the customer

  • Robert S.
  • Verified HomeBuyer
  • January 23, 2022
  • Punta Gorda, FL

Home was a disaster at walk thru, I should have walked out. Just as bad at closing. No one cared to get any work completed. Felt pressured into closing and was told not to cancel furniture deliveries even though house was not ready. Manager and crews had no work ethic and promised to complete tasks, yet did not. Poor craftsmanship and attention to detail.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 2

Lennar - Kyle’s was great.

  • Timothy B.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

Kyle’s was great. Outside of the great service he provided we’d never buy or recommend a Lennar home. Sloppy craftsmanship, poor communication, bullying sales leadership,

Total Score 3


Quality 1

Trustworthiness 1

Value 4

Responsiveness 3

Too many problems with house.

  • Valerie L.
  • Verified HomeBuyer
  • June 19, 2021
  • Punta Gorda, FL

Too many repairs or replacements, work was done poorly during building of house.

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 2

The home quality is sub par for the cost.

  • Stephen H.
  • Verified HomeBuyer
  • April 07, 2021
  • Punta Gorda, FL

Clearly lennar is trying to crank out as many homes as possible as quickly as possible. These homes are budget built with premium price tags

Total Score 3


Quality 1

Trustworthiness 4

Value 1

Responsiveness 3

There standers are low .

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2020
  • Port Charlotte, FL

Look for another builder that has higher standards.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 2

Average

  • Douglas T.
  • Verified HomeBuyer
  • November 03, 2024
  • Punta Gorda, FL

Overall bang for buck not bad, but you need to know what you are buying. Quality of trades, materials and craftsmanship is not good. Construction management is non existent.

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 3

Mark

  • Mark T.
  • Verified HomeBuyer
  • September 20, 2023
  • Punta Gorda, FL

The work on the punch list that we discussed on our walk through prior to closing were not completed as promised. I revisited 4 weeks later to find the disappointment. I understand that the build isn’t a custom home build but the issues should have been addressed

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

Mediocre

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2023
  • Punta Gorda, FL

We really love the area that we are in. Sure we wish some of items of the community were different. The communication with the sales rep was ok. I never heard from him on the closing day or after. Not even a check in to make sure everything was good. The New Home Orientation seemed to be a pretty decent list before we closed on the house. It has been two and a half months since closing and we are still waiting on some of those items to be fixed.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Quality not a priority, slow to respond and quick to explain away

  • Michael W.
  • Verified HomeBuyer
  • February 28, 2023
  • Punta Gorda, FL

We're so happy to have a new property, but the experience was not as expected. With no options offered to upgrade anything, everything is really "builder grade" finishings. Communication during the pre/closing time was not acceptable, nor was the early efforts to address the many punch list (pre-closing findings) and post closing warranty items. If we're in the market for another property, while we may consider another Lennar property, we'd strongly consider a different builder. With Lennar, you have to be focused and unrelenting in what needs to be addressed.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Lennar Home Builders and their sale staff

  • Kristine C.
  • Verified HomeBuyer
  • January 24, 2023
  • Port Charlotte, FL

Very disappointed with Lennar and their ability to call back or even acknowledge emails/phone calls/texts. Also with whom they use for the HOA at this time. The construction manager however was very pleasant and forthcoming.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Contractors are terrible. House was a complete disaster zone during building with no help from construction manager. I spent 2 hours every weekend for 3 months cleaning the inside from the workers. My back yard looks like crap and I been in the house 4

  • John K.
  • Verified HomeBuyer
  • January 07, 2022
  • Port Charlotte, FL

You have to watch all the time about the building of their house. I was living just right around the corner from my house being built and it was very frustating

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 2