Lennar Reviews in Punta Gorda, FL

Sales people were friendly. Pool issues took over a month after closing to resolve. Clubhouse and amenities were to be built by summer of 2021. They have yet to break ground. Response to punch list issues has been prompt. Typical production builder.

house is nice...needs more dedication from workers doing a better job,,,warranty work is slow

Extremely disappoinred in the home rep assigned to me as well as the hoa management company. They are inattentive to home owners needs and basically useless. The project manager, Joe Cantore is wonderful and truly the only positive person I have met there. He is on a class above all others and should be commended for his fine work.

Very few options for upgrades / workmanship poor with cabinets and doors/trim etc. not a very organized walkthrough process to deliver a million dollar purchase - I’ve had much better closing delivery for an automobile purchase.

Very deceiving sales tactics by our agent. Steered us away from the property we wanted by telling us there would be a bidding war for it. No bidding war happened as property is marked down now. Just would have liked to purchase what we wanted as we were first to buy.

Very unsettling not getting towel bar in the bathrooms. Thermostat was not compatible with WiFi when we were told many times it was we had to dog it with the Ac company to get it resolved ( had to change thermostat)?Chris did help us reimbursed. The soil has many rocks and construction materials in the soil. No light in the pantry. No support with smart appliances, door and ring setups. The dinning room light outlet box was not center to the room we had to pay to have it corrected. All and all it was a frustrating experience.

Our purchase experience with Nate was very good. He was very attentive, personable and responsive. The lack of choice in materials selection was an issue. We found multiple metals used for fixtures rather than just one, i.e. mixture of brushed nickel and chrome versus just one. Examples of poor workmanship are everywhere. They used caulk to keep pavers in place on front stoop versus using cement. Painters are sloppy. Light fixtures weren’t reinstalled after painting. Numerous holes exist in installed sod lawn. Our punch list of items requiring attention exceeds 20 so far and we’ve only been in the house for 2 weeks. The Company needs major improvement in quality control practices. Those are some of the negatives. On the positive side, in addition to an excellent sales representative, the community is well designed, the style of home is very pleasing, company staff is responsive when called upon to get things fixed. Conclusion, for the priced paid, Lennar needs to step up it’s game on the quality control front.. It seems the company prefers taking shortcuts to get homes done so they can get paid and they’ll deal with the quality issues latter. Not a good strategy. ... More

We bought the model home and it was listed with a pool heater for hot tub and pool. No heater! It’s been two months since we closed. No garage door openers, ceiling fan and light and living room still doesn’t work! Stove good has lights falling out, landscape is old dirty and dying, this is not acceptable. Unhappy customer for sure!

After a six month delay we are in. The excitement when we first signed contract was quickly diluted by the time we moved in. A lot of having to do things twice. Example, air conditioning vent was damaged yet they installed anyway. We pointed out Bathroom window installed crooked yet they continued to sheet rock and tile only to have to remove the tile and sheet rock to fix the window. We found busted roof tiles, our house had walls and trusses up. On both sides of our house lots were still dirt, yet those two houses were completed and sold before ours. Our construction manager was let go yet nobody told us so projected stood still for almost three weeks. The next construction manager made things happen. Understand most items have been taken care of, but other items were letting go. Moving in our brand new home was just another day and not the euphoric event we thought it would be… ... More

As off today I haven’t gotten the respond to a damage tile. The unit was deliver dirty and with issues. Not happy at all horrible company

Where Lennar fails is communication. From the day I put my deposit down till I closed (which was about 10 months) I only heard from Lennar when they needed my money. As far as communication with me during the building process there was none..none at all. If I wanted any information I had to call. As far as after I moved in communication did not improve. I would E-mail for information and not hear anything thing back when I turned annoying I was then informed that yes, I received your E-mail but I'm waiting on information. So, no communication at all.

The bones of our house are great but the finish detail is awful. Our agent did a good job working with us but construction and communication regarding the construction was disappointing. There were months when are house just sat there and nothing was done. Then the hurricane hit and the hurricane became the reason for no or slow movement on the house. Once we finally closed and moved into the house, the disappointment continued! Paint and finish work on the house are awful. Multiple interior doors need repaired or replaced. Paint and flooring need to be repaired or cleaned. When you buy a few house, I realize touch ups are needed but it has been ridiculous. ... More

the closing process seemed rushed...Lennar should allow small upgrades during construction...ie Noseeum screens...light fixtures etc

My biggest disappointment is very poor communication, slow or no response to issues. Workmanship and materials are both mediocre.

While we love our new coach home, we were disappointed in the construction. The quality of the work need to be upgraded. Paint sloppiness, busted front door, miter joints off, not cleaned before we moved in. Why install screens if you have to have them replaced with noseeum screens at a 750.00 cost? The staff is very friendly though. I do think they want to make things better.

Some were very professional and helpful; Austin our construction manager and Will our mortgage rep. Others not some much and when our home didnt appraise it became my problem with no help whatsoever. I expected some construction issues and there have been, some have been resolved promptly and we are still waiting on others.

Our project manager was great! However, the quality of craftsmanship by the trades, attention to detail, incomplete punch list even two months after closing, integrity, and timeliness of communication were unsatisfactory. We have a front door that needs to be replaced, a few broken cabinets, and a few other aesthetic things that need to still be fixed.

This was the second place we purchased at Heritage. I was pleasantly surprised that the walk-thru was clean (unlike our coach home). However, during construction, someone failed to tighten/glue/affix the plumbing so the condo flooded. It was fixed quickly and timely and the rug was replaced but... it was clearly a big issue and something so easy to be done by the contractors.

1. The mortgage interest rate offered when I was ready to lock in was almost 7 tenths of a percent higher than the national a average. I was compelled to shop with another bank in the 11th hour. This was then used as a tool to negotiate the rate below the national average. I thought keeping the title services and financing under Lennar's domain would be worth a slight premium, but they swung for a greedy outcome. 2. The Closing process was completed in last minute style. A.Materials and labor shortages were certainly an ongoing problem nationally, and our new build had numerous milestones to complete with one week prior to closing. Since Lennar is publicly traded there appeared to be intense pressure among its staff to close our property and benefit their 10Q filing. Here it is nearly two months after closing and numerous punch list items remain uncompleted. Craftsmanship was rushed. B. The actual closing date to sign all the documents remotely was a extremely stressful. I supposed to receive instructions a day head. I ended up calling Lennar's title company an hour before the scheduled close to enable instruction access. Then logging in with the remote closer was a technical challenge ... More

Great sales team. Soooo many routine building issues / defects that should not have been there and 3 months later are not fully corrected. Lennar should have their own in-house repair team as this seems to be endemic - or at least the 12-20 other new homeowners we have discussed with have the same issues.

The first we moved in, the outlets in master’s bath did not work. The dishwasher did not work. I was told that we will get a new one, but we did not. The painting is below standard. Personally, I feel the windows in master bedroom is too small.

The purchase experience itself was good (sales and title), but the overall experience was marred by many poor quality control issues on the finishes. Some examples include: - Cracked grout in both bathrooms, chipped countertops, cabinet handles that aren’t aligned properly, appliances not leveled, poor interior paint job, unlevel floor tiles, etc. We gave them a two-page punch list prior to closing and now it’s two months later and only about 4 of the 20 items have been fixed. This is a vacation home for us and we told the construction manager we were fine as long as everything was fixed within a month of closing (they can feel free to come and go as we aren’t there). But even the things that were supposed to be fixed pre-close weren’t fixed yet. Sub-contractors not familiar with what they should be doing — for example, the included Ring doorbell has a part that has to be put inside the chime within the house; this was not installed on ours (it was in the box they left us) Within the community, sidewalks are already cracking, some outside areas on the grounds are not graded properly (so large puddles form from the irrigation system), so just poor quality control resulting from cheap and poorly supervised workers. ... More

Many defects / Poor Workmanship. It’s obvious that the team that builds these homes is more interested in Quantity and not Quantity / Pride in workmanship…

Disappointed in the quality of the work. No attention to details

The craftsmanship is very poor. House left a mess and many simple issues that should have never had to be dealt with. Need to improve on quality control.