Lennar Reviews in Punta Gorda, FL
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What Punta Gorda Homeowners Have to Say About Lennar.
Read all 580 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Punta Gorda Area
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Customer Reviews
Communication failure and follow through
- Karen G.
- Verified HomeBuyer
- April 04, 2023
- Punta Gorda, FL
The bones of our house are great but the finish detail is awful. Our agent did a good job working with us but construction and communication regarding the construction was disappointing. There were months when are house just sat there and nothing was done. Then the hurricane hit and the hurricane became the reason for no or slow movement on the house. Once we finally closed and moved into the house, the disappointment continued! Paint and finish work on the house are awful. Multiple interior doors need repaired or replaced. Paint and flooring need to be repaired or cleaned. When ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar responsiveness remarkable
- Michael D.
- Verified HomeBuyer
- March 28, 2023
- Punta Gorda, FL
We have been very impressed with Lennar's response to work orders for customer care issues. The vendors they send out are prompt and efficient. We have been completely satisfied and would recommend anyone to use Lennar Customer Care
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 5
Be Very Involved!
- Jennifer S.
- Verified HomeBuyer
- March 22, 2023
- Punta Gorda, FL
When we decided to build in this community, the primary appeal was the golf course and new amenity center. Both of these areas are superb. The building process was slow, the communication was poor between building crew and us, the home was not complete when we closed and not for the Lennar warranty team of exceptional workers/vendors, I'm not sure we would be staying here.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Excellent people, great home, but slow to react sub-contractors.
- Vincent P.
- Verified HomeBuyer
- March 14, 2023
- Punta Gorda, FL
Joe C was incredibly responsive and professional. He took every concern seriously and kept us informed of all progress, or lack thereof. Our home is all we hoped it would be. That being said, it took way to long for the cabinet folks to fix a smashed cabinet. We are still waiting for the window people to fix two windows, and poorly operating sliding doors.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Not done- don’t close!
- Cathy S.
- Verified HomeBuyer
- March 14, 2023
- Punta Gorda, FL
Our home’s construction mgr assured us at closing that we would have his personal services for 2 months to assure everything would be great after closing. After 3 weeks, he told us to contact Lennar Warranty for any issues. He was busy prepping other homes to close. Major issues like the wrong keys to our front door are still not corrected after 6 weeks!!!!
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Terrible customer service
- Gary H.
- Verified HomeBuyer
- February 28, 2023
- Punta Gorda, FL
Flat white paint on walls! Really No light fixtures or fans? Really You call yourself a quality builder? Terrible customer service. No updates on status. Treat customers very poorly.
Lennar responded:
Hi, thank you for this detailed review. We are sorry to hear your experience with our customer care team has not been the best. If there are any issues that have not been addressed, please do not hesitate to contact us directly at Lennarcares@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Quality not a priority, slow to respond and quick to explain away
- Michael W.
- Verified HomeBuyer
- February 28, 2023
- Punta Gorda, FL
We're so happy to have a new property, but the experience was not as expected. With no options offered to upgrade anything, everything is really "builder grade" finishings. Communication during the pre/closing time was not acceptable, nor was the early efforts to address the many punch list (pre-closing findings) and post closing warranty items. If we're in the market for another property, while we may consider another Lennar property, we'd strongly consider a different builder. With Lennar, you have to be focused and unrelenting in what needs to be addressed.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Not very good
- Donald W.
- Verified HomeBuyer
- February 21, 2023
- Punta Gorda, FL
If everything gets done I’ll change my mind
Lennar responded:
Hello Donald, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Owner, in Babcock Ranch
- Anonymous
- Verified HomeBuyer
- February 21, 2023
- Punta Gorda, FL
Owner, in Babcock Ranch
Lennar responded:
Hello and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
mr
- Anonymous
- Verified HomeBuyer
- February 14, 2023
- Punta Gorda, FL
How many calls you need to make to get a faucet fix in your NEW house? Mr CEO please answer.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 1
Jason
- Jason S.
- Verified HomeBuyer
- February 14, 2023
- Punta Gorda, FL
Ha just talk to your vp
Lennar responded:
Hello Jason and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 3
Glen & Allen
- Barry R.
- Verified HomeBuyer
- February 14, 2023
- Punta Gorda, FL
All of my neighbors are experiencing the same process - Lennar rushes the process to close on the sale of the home, so they can collect their funds, but then is not there with a team to address the open punchlist items post close. I have about 20 items that need addressed - from no shelves in our pantry to significant issues. The 2 significant items: 1) I have an irrigation issue that consumed 87k gallons of water in 30 days (thats not a typo). My system continued to average 3k gallons of water a day after the first 30 days. My yard was totally saturated, and my grass was dead. No one ...
Lennar responded:
Hello Barry and thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at Lennarcares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Poor workmanship, filthy at move in, major issues,
- Sandra M.
- Verified HomeBuyer
- February 13, 2023
- Port Charlotte, FL
Poor workmanship , filthy , many major issues , Poor quality control and still waiting for issues to be repaired correctly .
Lennar responded:
Good morning Sandra, thank you for your review. We are sorry to hear your home was delivered with major issues and still waiting for the issues to be repaired correctly. Please contact us at corporatecustomercare@lennar.com with details of your concerns so we can look into these - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
was ok
- Peter W.
- Verified HomeBuyer
- February 07, 2023
- Punta Gorda, FL
the closing process seemed rushed...Lennar should allow small upgrades during construction...ie Noseeum screens...light fixtures etc
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Moved in...but lots of hassles and disappointments
- Richard H.
- Verified HomeBuyer
- February 07, 2023
- Port Charlotte, FL
Bad timing! Signed a purchase agreement in June for a new home to be ready in November. Hurricane hit in September; some damage to the house but salvageable. Flew down for inspection in mid-December for a late December close; found too many problems for a punch list (no A/C, no refrigerator, lots of finish issues). Salesman had moved on to another development. Closed late December (so Lennar could book the sale in 2022). Moved in on January 1. Found much of builders support team not available until days after holiday. Gradually getting things fixed (now 6 weeks after move-in). ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Defaulted
- Victoria B.
- Verified HomeBuyer
- February 04, 2023
- Punta Gorda, FL
We had to wait 3 months to received the new house
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Many thing not included shower’s door pool kit and more
- Serge L.
- Verified HomeBuyer
- January 31, 2023
- Punta Gorda, FL
The cabinet is very low quality compare to what the rep told me i will received
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
VERY POOR
- Connie L.
- Verified HomeBuyer
- January 25, 2023
- Punta Gorda, FL
Lennar has been a nightmare from day one. I was threatened with taking my retirement to a large fine if I didn't close when Lennar wanted to close. On the day of closing Lennar was not ready and the unit was certainly not completed. I closed on Dec 5, 2022 and as of today Jan 25,2023 I still cannot move my belongings in because the doors and windows still will not lock/open. I have contacted and have been promised by many of Lennar people and still no resolution. I have had to pay an additional $1000 for storage because I cannot move in my condo. I have other issues such as the front entrance ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Less than optimal quality of product.
- Anonymous
- Verified HomeBuyer
- January 24, 2023
- Punta Gorda, FL
Beautiful location. However, we were disappointed with the quality of the product. Windows don't close properly, closet doors are not hung properly, Thermostat not functioning properly and dryer duct work not properly secured causing a leak. Lennar has responded and we are awaiting repairs.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Disappointed
- David F.
- Verified HomeBuyer
- January 24, 2023
- Punta Gorda, FL
My biggest disappointment is very poor communication, slow or no response to issues. Workmanship and materials are both mediocre.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar Home Builders and their sale staff
- Kristine C.
- Verified HomeBuyer
- January 24, 2023
- Port Charlotte, FL
Very disappointed with Lennar and their ability to call back or even acknowledge emails/phone calls/texts. Also with whom they use for the HOA at this time. The construction manager however was very pleasant and forthcoming.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Horrible
- Anonymous
- Verified HomeBuyer
- January 24, 2023
- Port Charlotte, FL
After you close on your home, the warranty repairs never end!! The quality is horrible!
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Well built!
- Anonymous
- Verified HomeBuyer
- January 24, 2023
- Punta Gorda, FL
This structure withstood a Hurricane with almost no damage. The bid process and buying experience was miserable, but we are happy with our decision.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
First time as a owner in a community
- Dean S.
- Verified HomeBuyer
- January 24, 2023
- Punta Gorda, FL
While we love our new coach home, we were disappointed in the construction. The quality of the work need to be upgraded. Paint sloppiness, busted front door, miter joints off, not cleaned before we moved in. Why install screens if you have to have them replaced with noseeum screens at a 750.00 cost? The staff is very friendly though. I do think they want to make things better.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Not a happy experience
- Augusto G.
- Verified HomeBuyer
- January 18, 2023
- Punta Gorda, FL
To many mistakes in the construction phase broken window glass and sliding glass doors to the lanai leaking water in the sink!!! Terrible
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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