
Lennar Reviews in Punta Gorda, FL
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What Punta Gorda Homeowners Have to Say About Lennar.
Read all 483 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Punta Gorda Area
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Customer Reviews
Too much finger pointing. Try to get stuff completed is a real pain
- Ward P.
- Verified HomeBuyer
- April 17, 2024
- Port Charlotte, FL
Sales rep was very suspect. Construction supervisor was fantastic !
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 2
So so. Not what I expected
- Anonymous
- Verified HomeBuyer
- July 18, 2023
- Port Charlotte, FL
Process prior to sale was great. Had settlement and house had numerous issues to be addressed. Clearly was not totally ready. Caused a delay for me to move in so items could be fixed. Have moved in and still have some open items. Promised amenities: pool and fitness area still not completed
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Peter
- Peter James R.
- Verified HomeBuyer
- June 06, 2023
- Punta Gorda, FL
It has been 45 days since closing and we have a 20 item punch list of construction issues that have not been resolved. For the money paid for the home, I thought I would have received a handle on the dishwasher and trash bins for the trash cabinet in the kitchen. But I guess those items are luxuries.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lack of attention to detail and commitments
- Michael M.
- Verified HomeBuyer
- May 26, 2023
- Punta Gorda, FL
There was a lack of attention to detail nearly across the board with trade skills. Carpentry, electrical, you name it. Even landscaping. This house feels like it was rushed to be completed. It feels like everyone was more concerned with hitting a deadline versus quality. The quality check process is not sufficient. Promises made by construction manager were not always followed through on. Gave up trading pretty quickly. Overwhelmed or stretched too thin? Don’t know, but if I was to buy another new build I will have to think twice about Lennar.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Lori M
- Loretta M.
- Verified HomeBuyer
- April 11, 2023
- Punta Gorda, FL
Very poor communication when buying home especially since we came from out of state.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Be Very Involved!
- Jennifer S.
- Verified HomeBuyer
- March 22, 2023
- Punta Gorda, FL
When we decided to build in this community, the primary appeal was the golf course and new amenity center. Both of these areas are superb. The building process was slow, the communication was poor between building crew and us, the home was not complete when we closed and not for the Lennar warranty team of exceptional workers/vendors, I'm not sure we would be staying here.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Not done- don’t close!
- Cathy S.
- Verified HomeBuyer
- March 14, 2023
- Punta Gorda, FL
Our home’s construction mgr assured us at closing that we would have his personal services for 2 months to assure everything would be great after closing. After 3 weeks, he told us to contact Lennar Warranty for any issues. He was busy prepping other homes to close. Major issues like the wrong keys to our front door are still not corrected after 6 weeks!!!!
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Disappointing
- Richard P.
- Verified HomeBuyer
- January 17, 2023
- Punta Gorda, FL
I bought my condo and closed no problem, once I got in I have had multiple issues with the heat and then no ac, cracked window sill, and after one week the unit two floors above had a water leak due to a poor installation of the dish washer and damaged my unit, going on week three and it’s still not livable, not the experience I was hoping for
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Chaos
- Paul D.
- Verified HomeBuyer
- May 10, 2022
- Punta Gorda, FL
Many variances from house to house. Initial finishing work not to standard. Punch list process is confusing and not very efficient. The bones of the house are great. It's taken over 40 days to get the needed corrections taken care of.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Their lack of responsiveness to issues during and after the building process.
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Punta Gorda, FL
Lennar is a large impersonal company. Information flows downhill from above and it appears to me that most employees are afraid to act on behalf of the customer because they are afraid of making waves. This is my second Lennar house in 3 years and I have experienced this phenomenon repeatedly. Also, they are VERY slow to respond to service issues, especially if you are misguided enough, as I was, to close before the house was actually complete. Once they have your money, they are even more unresponsive. Be aware the Lennar is nothing more than a "tract" builder who is always trying to cut ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Lennar is a production builder that offers buyers no flexibility.
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Punta Gorda, FL
Not unhappy, generally speaking, but Lennar is a production builder and they're not flexible with the product they deliver. It's "garden variety". You can't upgrade anything. You get what you get.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Better communication would go a long way in making satisfied
- David N.
- Verified HomeBuyer
- December 31, 2021
- Punta Gorda, FL
Better communication would go a long way in making satisfied customers. Our closing was delayed over 2 months with absolutely no communication from Lennar as to reason. House was still not ready / completed at walk through.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
had a hard time getting Justin to go back and replace cabinet door which all needed replacing. Once we closed that was the end of a personal relationship with the CM.
- Lawrence R.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
i'd like other home buyers to Lennar does not keep to their word. There is still no amenities and we have been told for almost a year they were about to start and now at the beginning of 2022, we still have no amenities.
Total Score 3
Quality 4
Trustworthiness 3
Value 2
Responsiveness 1
We have issues that were never corrected after walk through
- Randall A.
- Verified HomeBuyer
- October 21, 2021
- Punta Gorda, FL
Poor follow up. The construction manager and his team must be more important than the home buyers. A customer service manager followed up by telling us to put work orders into Lennar’s website. Shameful.
Total Score 3
Quality 3
Trustworthiness 1
Value 5
Responsiveness 1
New Home
- Timothy Z.
- Verified HomeBuyer
- March 17, 2025
- Punta Gorda, FL
We love Webbs Reserve. Closing did not go smoothly and the lack of communication from Lennar was disappointing. They have been responsive to requests for service since we closed. Make sure to go through the fine details of the contract to look for additional “hidden” charges.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Be cautious
- Jeffery R.
- Verified HomeBuyer
- April 18, 2024
- Punta Gorda, FL
Was all good during the sale process but sales department was extremely disappointing after the sale didn't even acknowledge my business! Never heard from sales department again ! And a ton of issues after I closed they obviously want your money then disappear their goal is get you in and fix all the problems later not a good business model i love my neighborhood and the amenities but extremely dissatisfied with lennar
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
What’s the rush
- Ian T.
- Verified HomeBuyer
- October 05, 2022
- Punta Gorda, FL
Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Sales person disappeared.
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- Punta Gorda, FL
Communication is nonexistent. Say one thing do another.
Lennar responded:
Hello and thank you for your review. We are sorry to hear about the lack of communication on our part. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Aggravation
- Victor R.
- Verified HomeBuyer
- May 31, 2022
- Port Charlotte, FL
A week prior to close out the mortgage agent lack of knowledge brought aggressiveness, anger, inconvenient and tears.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Do what you say!!
- Roger S.
- Verified HomeBuyer
- April 26, 2022
- Punta Gorda, FL
When I'm told something is going to happen by the job supervisor and then make excuses that it is not happening on that date. BE HONEST HONEST HONEST.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - People are nice, but poor quality workmanship and cheap materials.
- George S.
- Verified HomeBuyer
- April 26, 2022
- Port Charlotte, FL
People are nice, but poor quality workmanship and cheap materials.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Great sales team
- Maureen D.
- Verified HomeBuyer
- March 26, 2022
- Punta Gorda, FL
Very poor workmanship, I am still awaiting the clean and move in ready home as promised.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
The poor communication and lack of any loyalty to the customer
- Robert S.
- Verified HomeBuyer
- January 23, 2022
- Punta Gorda, FL
Home was a disaster at walk thru, I should have walked out. Just as bad at closing. No one cared to get any work completed. Felt pressured into closing and was told not to cancel furniture deliveries even though house was not ready. Manager and crews had no work ethic and promised to complete tasks, yet did not. Poor craftsmanship and attention to detail.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 2
Lennar - Kyle’s was great.
- Timothy B.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Kyle’s was great. Outside of the great service he provided we’d never buy or recommend a Lennar home. Sloppy craftsmanship, poor communication, bullying sales leadership,
Total Score 3
Quality 1
Trustworthiness 1
Value 4
Responsiveness 3
Too many problems with house.
- Valerie L.
- Verified HomeBuyer
- June 19, 2021
- Punta Gorda, FL
Too many repairs or replacements, work was done poorly during building of house.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
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