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Lennar Reviews in Punta Gorda, FL

What Punta Gorda Homeowners Have to Say About Lennar.

Read all 580 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Punta Gorda Area

580 Reviews in Punta Gorda Area

Ratings by Category

Overall 3.5

Quality 3.2

Trustworthiness 3.4

Responsiveness 3.4

Lennar in Punta Gorda Area

View Homes

Customer Reviews

Disappointing

  • Richard P.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

I bought my condo and closed no problem, once I got in I have had multiple issues with the heat and then no ac, cracked window sill, and after one week the unit two floors above had a water leak due to a poor installation of the dish washer and damaged my unit, going on week three and it’s still not livable, not the experience I was hoping for

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar Babcock Ranch

  • Toni L.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

The most reassuring part of the entire purchase was the repair crew for post closing issues!!! Just terrific response time. My sales team were just terrific with me. Always ready to help, answer questions. Bummer about 3 months delay, but that is par for the times we are going through and Ian!

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Disappointed

  • James G.
  • Verified HomeBuyer
  • January 17, 2023
  • Port Charlotte, FL

Disappointed after traveling all night from out of state Supposedly the house was move in ready. When we arrived at 430 AM …..the house we walked into was filthy! Slept in the garage… in the car. Brought it to the project manager’s attention and he had a cleaning crew come in that morning.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Justin was great

  • Roger H.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

Title people were amazing

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Not good.

  • 2H L.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

Communication is terrible! Condo was not completed on time. Multiple issues. Still waiting on kitchen cabinet hardware almost 2 months after close. Shower door is not what was shown to us in the model. It was installed one month after closing and it was a a cheap replacement. That issue is still on going. We were told we would receive a $2600 rebate for these issues and it still is not resolved i.e. check issued.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Follow-up

  • Christine G.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

The follow-up by the sub-contractors for the minor construction issues was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible experience

  • Carl L.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

This was a terrible experience.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Poor Communication -- Right hand not knowing what the Left hand is doing

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

Communication throughout the process was poor. On the scheduled closing day, Lennar could not even communicate whether or not we were actually going to close on that day -- which was extremely frustrating. We learned the hard way that Lennar rushed to complete the project and some short cuts were taken -- which are still being addressed.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Still waiting . . . but we are confident things will eventually get done

  • Gary M.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

While we are mostly happy with the finished product, our buying experience has, at times, been a struggle. The estimated closing date was off by almost 4 months. Fortunately we were not selling a house, so this was only a disappointment. We have learned that others that did sell had to scramble for temporary housing. In addition, a number of basic items (mirrors, shower enclosures, vanity lighting, closet shelving, etc) was not installed / fully completed on our settlement date. We waited multiple weeks to have these things addressed. And lastly, our building does not yet have rain ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Wrong products installed or changed or removed!

  • Louis D.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

At the direction of the contractor, items were changed or removed because of supply issues? and this was nor communicated in all circumstances to us. We are missing items in our home that were included in the sales process but not installed prior to a "hurried" closing,

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

very disappointed

  • Louis M.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

We are very disappointed in the quality of workmanship and the quality of materials and appliances used. We moved in six weeks ago and have had dozens of issues with defective appliances, broken items, missing mirrors, cabinets & other items. The response time has been very bad and we feel like we have been forgotten

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Not great quality

  • May E.
  • Verified HomeBuyer
  • January 17, 2023
  • Port Charlotte, FL

House thrown together with the promise of....we will fix your issues within a year. We were really disappointed when we were forced to sign for closing. We were told sign or lose your 42,ooo. Cupboards all put together uneven, tile chipped, granite chipped, walls slapped together with oneven drywall, stucco missing on outside of house and more. We almost walked away. My husband has been fixing so much himself. All neighbors say that's how Lennar rolls. We bought this home because our friends said they bought one years ago and they were great....not anymore!!

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Jim

  • James M.
  • Verified HomeBuyer
  • January 17, 2023
  • Port Charlotte, FL

Finish work in the home was poor. Appliances damaged, drywall finish was terrible. Front door won’t close flush. House was very dirty soon arrival. Oil and paint on driveway, roof issues overall very disappointing.

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

Terrace Condo experience

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

The biggest disappointment was the condition of the condo at closing. There were no kitchen or laundry appliances installed, one toilet didn’t work, no electric switch in MB, needed painting and dirty. It took 3 days before we could consider moving in. This seems to be the norm- close the deal then race like crazy to make it liveable. No apologies- that’s just the way it is. After 6 weeks of waiting for an electrician to fix the light switch on the MB counter, we went out and hired our own electrician to fix it. I am being kind with my ratings. We still wait for things to be fixed but no one ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Tim

  • Timothy P.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

Customer service from Wendy exceptional.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Not what I expected

  • William H.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

The overall experience is not what I expected. There were and still are many issues with our home. We closed 11/30 and still have not fully moved in due to outstanding issues such as air conditioner not running properly. Windows have issues and can’t close and can’t lock some of them. Lots of small issues that have been taken care of but just the overall time and effort it took to get the problems fixed was exhausting. Sprinklers have a leak which is causing us to use over 2000 gallons of water a day which is going to give us an extremely expensive water bill. Construction manager has done ...

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 3

Fell short

  • Lori D.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

This is my third Lennar home and by far the worst experience I have had purchasing a new home. I closed six weeks ago and there are a few items that aren't even complete yet, and many repairs that need to be made, I flew into town for my walk through, and noone showed up until I flagged down one of the sales guys. Very disappointed.

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Poor Experience

  • Byron L.
  • Verified HomeBuyer
  • January 11, 2023
  • Port Charlotte, FL

Workmanship in every aspect poor quality. Poor response to the issues of the house before closing and after. Damage appliances were place in the house which Lennar has not taken care of. Exterior damage to appliances Frigidaire will not cover under the warranty

Lennar responded:
Thank you, Byron, for your feedback and for sharing your experience with us. We are sorry for these inconveniences. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Unacceptable

  • William P.
  • Verified HomeBuyer
  • December 31, 2022
  • Punta Gorda, FL

From sales to closing an absolute HORRIBLE EXPERIENCE! Our sales person Matt was MIA most of the time. Our house was not ready for closing but expected us to close anyway. All screens were bent, painting and caulking was horrific. We have a mice problem, front doors don't lock. garage door dented. Because we sold our other home they had us over a barrel cuz we needed to move in. The house was dirty. Their follow up in every department was atrocious and still is. Extremely unhappy.... they don't care! We are seniors in our 80's and feel they took advantage of us. Very negligent. unfortunately ...

Lennar responded:
Hello William and thank you for sharing your comments. We are very sorry to hear that you feel it was a horrible experience. Please share details of your concerns and outstanding items with us at corporatecustomercare@lennar.com, so we can follow up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Thank goodness for Glen.

  • Douglas S.
  • Verified HomeBuyer
  • December 27, 2022
  • Punta Gorda, FL

Closing was delayed three times. There's no coordination between the closing department and the sales/construction people. There are still a couple of outstanding issues from closing 6 weeks ago. The pool heater has never worked and it's a ridiculous length of time to get service.

Lennar responded:
Hi Douglas, thank you for taking time to share a review. We are both sorry and disappointed to hear about your experience during the buying process and lack of urgency you have faced with item resolution. If there are any additional items we could address, please send us a message at lennarcares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Na

  • Jeffrey S.
  • Verified HomeBuyer
  • December 20, 2022
  • Punta Gorda, FL

Workman ship is lousy. Responsiveness is awful. Forces closings before home is complete

Lennar responded:
Hello Jeffrey and thank you for writing this review. We want to apologize for the frustrations you have experienced due to quality issues and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Professional

  • Thomas S.
  • Verified HomeBuyer
  • December 20, 2022
  • Punta Gorda, FL

We love our new home and have enjoyed working with the staff at Lennar. Though everyone has been courteous and professional- we do wish our punch list items were being handled in a more timely manner

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

NOT PERFECT, BUT SATISFACTORY

  • STEVE B.
  • Verified HomeBuyer
  • December 13, 2022
  • Punta Gorda, FL

Our homebuilding experience with Lennar has been, for the most part, pretty satisfactory. Given the ongoing labor and material shortages and inflationary pressures, Lennar was able to produce an astounding number of completed properties, ours being one of them, in Babcock Ranch over a relatively short time. Our sales representative, Shaun, was very good to work with. He always took time to speak with us and he answered all of our questions within a reasonable time. Our biggest complaint would be the missed completion dates. However, given the manpower and supply chain issues, along ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Thomas

  • Thomas S.
  • Verified HomeBuyer
  • December 06, 2022
  • Punta Gorda, FL

Austin was a very good project manager. Easy to get a hold of when we needed answers. Over all experience was a 10

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Getting punch list done in a timely manner

  • John K.
  • Verified HomeBuyer
  • December 06, 2022
  • Punta Gorda, FL

More communication from realer and builder would be helpful

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2