Lennar Reviews in Punta Gorda, FL

Not unhappy, generally speaking, but Lennar is a production builder and they're not flexible with the product they deliver. It's "garden variety". You can't upgrade anything. You get what you get.

Better communication would go a long way in making satisfied customers. Our closing was delayed over 2 months with absolutely no communication from Lennar as to reason. House was still not ready / completed at walk through.

i'd like other home buyers to Lennar does not keep to their word. There is still no amenities and we have been told for almost a year they were about to start and now at the beginning of 2022, we still have no amenities.

Poor follow up. The construction manager and his team must be more important than the home buyers. A customer service manager followed up by telling us to put work orders into Lennar’s website. Shameful.

The Lennar real estate agent I believe her name was Brittany told me information that was not correct, I’m still not getting the correct information for insurance, I am not getting any help for the repairs and things that are wrong, I was told my townhouse was $255,000 even though I showed them online it was offered for $250,000. I feel that I was ripped off $5000. Nobody seems to understand the insurance it’s supposed to be an HO6 but it’s not listed that way so I cannot get homeowners insurance..

The outside agents I used were excellent! However my experience with Lennar wasn’t satisfactory! The day I was to move in was a nightmare! The elevator wasn’t working and my condo is on the 4th floor. In fact, the elevator wasn’t working and down for the next 3 days.. I lost money because the movers had to reschedule. If a part was missing, why was it not sent overnight courier? Nobody really seemed concerned. The management company especially didn’t seem to care whatsoever. I now have others issues which I documented. I received an email requesting a virtual tour to address the problems. This isn’t going to work for me. I need someone to come an fix my issues as soon as possible. Especially the water dispersed from the refrigerator ... More

We love Webbs Reserve. Closing did not go smoothly and the lack of communication from Lennar was disappointing. They have been responsive to requests for service since we closed. Make sure to go through the fine details of the contract to look for additional “hidden” charges.

Was all good during the sale process but sales department was extremely disappointing after the sale didn't even acknowledge my business! Never heard from sales department again ! And a ton of issues after I closed they obviously want your money then disappear their goal is get you in and fix all the problems later not a good business model i love my neighborhood and the amenities but extremely dissatisfied with lennar

Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware

Communication is nonexistent. Say one thing do another.

A week prior to close out the mortgage agent lack of knowledge brought aggressiveness, anger, inconvenient and tears.

When I'm told something is going to happen by the job supervisor and then make excuses that it is not happening on that date. BE HONEST HONEST HONEST.

People are nice, but poor quality workmanship and cheap materials.

Very poor workmanship, I am still awaiting the clean and move in ready home as promised.

Home was a disaster at walk thru, I should have walked out. Just as bad at closing. No one cared to get any work completed. Felt pressured into closing and was told not to cancel furniture deliveries even though house was not ready. Manager and crews had no work ethic and promised to complete tasks, yet did not. Poor craftsmanship and attention to detail.

Kyle’s was great. Outside of the great service he provided we’d never buy or recommend a Lennar home. Sloppy craftsmanship, poor communication, bullying sales leadership,

Too many repairs or replacements, work was done poorly during building of house.

Clearly lennar is trying to crank out as many homes as possible as quickly as possible. These homes are budget built with premium price tags

Look for another builder that has higher standards.

Salespeople were great. Quality of materials, cabinets, appliances, and workmanship are just ok to sub par. Had several minor issues which can be expected but the time for a response and lack of communication with customer care made resolution process very painful. After the replacement of the original customer care rep., the process went much smoother. 2.5 stars would a more accurate rating.

It has been one headache after the next. I THOUGHT owning a new home would be a dream and maybe because we have never have owned a new home our expectations were set to High. Everything from broken door locks, marred closet doors, scratches on most of the windows, and a kitchen range that doesn't work. We do have a wonderful associate we deal with and she is wonderful. Keeps us informed and very knowledgeable on how to get things done. That being said the house shouldn't have been given to us in this condition.

Overall bang for buck not bad, but you need to know what you are buying. Quality of trades, materials and craftsmanship is not good. Construction management is non existent.

The work on the punch list that we discussed on our walk through prior to closing were not completed as promised. I revisited 4 weeks later to find the disappointment. I understand that the build isn’t a custom home build but the issues should have been addressed

We really love the area that we are in. Sure we wish some of items of the community were different. The communication with the sales rep was ok. I never heard from him on the closing day or after. Not even a check in to make sure everything was good. The New Home Orientation seemed to be a pretty decent list before we closed on the house. It has been two and a half months since closing and we are still waiting on some of those items to be fixed.

We're so happy to have a new property, but the experience was not as expected. With no options offered to upgrade anything, everything is really "builder grade" finishings. Communication during the pre/closing time was not acceptable, nor was the early efforts to address the many punch list (pre-closing findings) and post closing warranty items. If we're in the market for another property, while we may consider another Lennar property, we'd strongly consider a different builder. With Lennar, you have to be focused and unrelenting in what needs to be addressed.