Lennar Reviews in Punta Gorda, FL

Some were very professional and helpful; Austin our construction manager and Will our mortgage rep. Others not some much and when our home didnt appraise it became my problem with no help whatsoever. I expected some construction issues and there have been, some have been resolved promptly and we are still waiting on others.

Terrible experience. Forced to close before property was completed. Still have many issues with quality of workmanship. Unsure of security of property with supposed open membership to non-owners for amenities. Review already submitted with same horrendous experience to Lennar. No response received.

The construction process was very poor with poor quality observed in multiple areas. Although our construction manager was very helpful after closing, it was obvious that he had little or nominal control over the process. Quality control check points need to be established to enhance the customer experience and improve overall quality of the home

When we came down to Florida.to see our home for the first time it was a pig sty. None of my appliances were hooked up. Had no Primary shower enclosure & still don’t have one after 2 1/2 months . For me Lennar does an awful job of building these homes & I am not the only one in our Villas at Bicayne Landings Fl. Workmanship is is absolutely terrible. Takes forever to get Lennar to fix anything in our Villa hence the shower enclosure Lennar just seems like they don’t care. Would not recommend them to build your home.

Our purchase was marred by the end of the process. The walk through (via video) was impossible because so many things had not been completed (carpet not installed, appliances not in place, cabinet hardware not installed, no shower enclosure, heating and air not operational and so on). How does the builder expect a customer to close under those conditions? They should not. The closing was driven by the builder's fiscal quarter end and not the satisfactory completion of the unit. Something is wrong when they're still painting the interior even after closing. To satisfy shareholders in the short run while shortchanging the customer is a poor trade off. The builder's management should be ashamed. Furthermore, followup to punch list items has been poor. The builder's product isn't all bad, but customer satisfaction is clearly not a priority. Based on our experience I could not recommend the builder to others. It's too bad. Fundamentally they seem to be able to produce a decent product and a respectable value. In my opinion, the adage "penny wise and pound foolish" describes their business approach to the customer experience. ... More

Worst buying experience of my life. I wish I could point to one positive aspect but I cannot. Customer service at this organization is nonexistent!

Shawn with Lennar Backbock Ranch was terrific. We did feel a b it pressured to close when there were numerous items in the home that were not comnplete. 6 weeks later we are still trying to get this done.

You have “ yes” us to death, but followed thru with nothing.

no coordination between lennar groups no quality of materials no quality of workmanship no communication to me i was lied to about what i would be receiving in my home would never recommend a lennar home!

We closed on our home on August 30,2022. We expected it to be ready to move into when we arrived. There were about 27 items not finished, some big and there was no certificate of occupancy. Arthur set us up in a condo on the property for 4 nights until we could move in. The personnel we worked with were great to get it finished; however, the subcontractors were slow to respond while some materials were hard to get according to the construction managers. There are still 9 unfinished items to complete and it is October 19, 2022—49 days from closing. Lennar corporate should not allow any closings to occur until all items are complete. Now we are working with the warranty department to get things done. The home is good quality, but completion is a big problem. We love the home, but it has been very stressful. ... More

My experience from start to competition was not experience I ever want again. When buying a home for 1/2 million dollars, You expect it to be finished before being pushed into closing. As for items not completed. Light in master toilet, Broken bricks summer kitchen wall, Electrical panel wrongly labeled to breakers,Handles on sliders taken from show home, master bathroom cabinets in wrong location. Still waiting for laundry cabinets 7 weeks in. I certainly would not recommend Lennar to others.

We bought our house in end of August 2022, still some things are unfinished. Hard to reach general contractor, hard to reach association. We are really disappointed.

I own 1 WCI home, 2 Lennar Veranda Homes, and a Terrace home under contract. My experience with WCI was great however, unfortunately, my experience with Lennar Veranda homes has been miserable, to say the least. I closed on one Bromelia in May and am still waiting for things to be taken care of. I have called and left multiple messages and I have sent several e-mails without any respose at all from Lennar. You guys are irresponsible and I can not recommend you to anybody.

Our sales rep Tony was awesome to deal with. Even though the closing date kept getting pushed out our sales rep kept us up to date and we totally understood the delays due to COVID related impacts of materials and labor. We were super excited to get our new condo to enjoy with our family for vacation purposes. The community had every amenity we wanted ; gated, golf course, fitness center, various pools. However, the closing left a bad taste in our mouth about Lennar. The work crews were pressured to finish the building by end of the month, which also happened to be Lennar's quarter, When we arrived to do our walk thru the day before our scheduled closing, it was like a war zone with trucks , workers and materials everywhere. Our unit was only primed and many options were not in place. When we told our sales rep we felt the unit was 2-3 weeks from being move in ready and we did not want to close until all the work was completed. We were told since the county declared it was habitable, we could either close or lose our 10% deposit. I felt very pressured to close and it seemed almost illegal, We couldn't stay at our unit the week we closed since painters and workers were still there working on our unit for a few days after closing. We still had almost 15 things which needed fixed after closing including leaking drainpipes and missing kitchen cabinet and crown molding. This made me hesitant to ever buy a Lennar home again, which is a shame since we love our condo and all the people at Lennar who helped us with our purchase. ... More

As a retired building/remodeling contractor from New England, I was shocked at the poor quality of workmanship and construction oversight that went into this building. Construction flaws and short cuts were only discovered following hurricane damage that never should have happened if a better quality roof vent had been used. Because a large section of my living room ceiling fell after the insulation above was soaked due to rain pouring into these vents, I was able to see just how poorly this place was constructed. From frame to finish, speed seems to be all that matters. Examples include hip and ridge shingles blown off because they used a light weight 20 year product instead of the better quality product designed for use with the 35 year roof shingles, lack of framing in critical areas that allow for secure drywall application, poorly installed door trim, incomplete kitchen cabinet moulding, appliances in place but not connected, hot and cold water supplies reversed in guest bathroom, white paint and drywall compound clumsily applied around bronze colored window and sliding door frames, and over the range venting microwave not vented to the exterior, preventing moisture from cooking from being expelled to the outside. The list goes on, and these deficiencies are prevalent throughout the neighborhood. That being said, it should be noted that appliances, plumbing fixtures, HVAC components, counter tops, Ring alarm system, all are of good quality. In my opinion, these units are simply being thrown together to fast, and when that happens, corners get cut and construction quality is sacrificed, which is unfortunate, as Biscayne Landing is a nice community with good neighbors in an up and coming area of Port Charlotte. ... More

Many delays. The day of closing so many items were not finished. Was asked to sign a document that they had a final inspection but they couldn't provide a Ceretificate of Occupancy. The quality of workmanship is far below construction standards, especially for the money they are sellling these units. Punchlist was over 30 items and 2 months after closiing no attempt has been made to address them. Had to complete some of them myself in order to make the unit livable.

The only bright spot to my experience was my sales person Shawn, other than that my experience was awful. From Lenoir mortgage to the closing process to the inspection process to being forced to close without the home being completely done and still living with a huge punchlist. I will never buy from Lennar again I am also in our stockholder, and will be liquidating my stocks in the very near future. Very disappointed.

Our project manager was great! However, the quality of craftsmanship by the trades, attention to detail, incomplete punch list even two months after closing, integrity, and timeliness of communication were unsatisfactory. We have a front door that needs to be replaced, a few broken cabinets, and a few other aesthetic things that need to still be fixed.

Erik the salesperson and Jaimee the site person are the only 2 Lennar people I give 5 stars. The warranty dept has been bad. The finish work is horrible. Hopefully things improve. Still no dishwasher after 6 weeks when they knew day one it had to be replaced. Hot water heater has been a problem from day one. Still don't know if you're getting a hot or cold shower. I understand the hurricane may have caused some delay, but this is ridiculous.

We just purchased April 2020 and sold April 2022 a new build Lennar townhome in Prior Lake, MN, that experience was great. The attention to detail, commitment to follow here in Punta Gorda, FL is horrible. I booked a flight and the Lennar team was completely aware that I was flying down for a scheduled walk thru August 22 so we could close by the end of August. I walk in and could not believe what I was seeing, no appliances, vents not installed, no weather stripping on front door, garage floor not done, closet doors not hung, closet shelves not hung, filthy dirty outside and in. I'm sure I'm missing several other issues. What was most amazing to me was that the Lennar construction managers said "this is all minor things, the structure is in good shape and will get the rest of it down so we can close in August as that is our "Lennar's" target date" If this was my company and crew I would have fired them all, a complete failure for a final walk thru. We did a video walk thru later that week after I had flown back home and was assured all was taken care of. We met the movers the week of September 12 and some of the issues had been addressed. Still no weather stripping on the front door, the gap was big enough to allow rain, bugs to come right on in. Many paint mars on closet doors that did get hung but looked like they have been thrown around before mounting, inside of the house we completely dirty, shelves not done in the bedroom closets, I called and asked if we could at least get the weather stripping on the front door done while we were here and was assured it would be taken care of, 7 days later it was not done. I was even forwarded a message from Dave that Grant told him he could not find weather stripping anywhere.................hard to believe with a Home Depot just a few miles away. ... More

Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware

House was not totally complete for closing. It has been two months and we are still trying to get uncomplete items taken care of. These are not warranty issues these are items that were not completed during construction.

For starters, their system for purchasing homes through a bidding process seems very greedy. At one pint they let us know of a home model we wanted but wanted us to offer more for it. Their policy was that the highest bidder won the home. It very much appeared we were the highest bidder but they wanted us to bid more, and then turned us down when we wouldn’t. They did this under the guise of forcing us to close on another home we made an offer in sooner (20 days)-in which the sales rep told us they had allowed others to swap homes if another model came out for bid. He made it seem like we’d have a better opportunity to purchase the other model if we moved forward with our offer on the model we won, but then went back and said “no we’d still have to bid on the home” and then because we bid high on the home we had won, they didn’t want to let us out of that offer unless we offered the same amount over on the model he knew we wanted more. Which BtW would have put that home nearly $350k over what the original asking price was. Again, greedy. Then, despite assuring us the home would be complete with the earlier closing date, unfortunately, much like many of our neighbors, we moved into an incomplete home. We have a kick plate in our kitchen that is totally broken, walls with no paint, holes in walls where they attempted to hang railings, railing holes that are not patched, broken cabinets not replaced (one replacement still in our garage), incomplete baseboard trim (stopped 7” inches early on a wall), closet doors not installed properly, sliding back door that sticks and has issues with the lock, our list is extensive (and that’s only SOME of what wrong with our downstairs). They had 3 weeks to fix the punch items before we moved in and didn’t touch anything. Neighbors moved in without counter tops and a slew of issues similar to ours. Some moved in nearly a year ago and still haven’t had items related or repaired. We’ve been in our home a month now and no repairs or replacements have been made. They also use very very cheap light and bathroom fixtures (chrome finish over plastic), and appliances are all lowest model levels. It’s been a huge disappointment in our excitement to move to a new state and new community. We love our community, just very dissatisfied with how we were treated and manipulated through the buying process and how we’ve moved into an incomplete home. When you pay top dollar for a home, you expect top dollar finishes and no broken items when you walk through the door. It’s a new build for heavens sake. Would not recommend building through Lennar. There are a host of other home builders in the area that I am sure would provide better quality for the price and are not using the ridiculous bidding process. ... More

Our experience with Lennar home builders was excellent. Our salesman Nate has gone over and above expectations with keeping us informed of the process, sending us progress pictures throughout the building process, and even though we've closed on the home, continues to help us get settled in to our new home. We love the Venice model home we bought, and even though there are a few minor issues to resolve yet, the warranty department (Matthew) has been excellent - he jumped into action immediately when our thermostat / A.C. quit working (our own fault lol) to get a service tech out to the house within 6 hours! Even the other sales people (Christine) working in the office at Biscayne Landing have been so very helpful to us, getting our gate sensors and answering questions! Great company...great people...WELL DONE EVERYONE...and thank you ALL for making our transition to Florida and to our new home so easy and enjoyable! ... More

When we first arrived at our vacation home the Lennar team was very responsive to resolving any immediate issues. We still have issues pending that they tell us are in the works. We trust that when we return many of these issues will be resolved. So far we have been extremely happy with the process, It is a breath of fresh air to purchase a new home that when you move in all the landscaping and appliances are already in place.