Lennar Reviews in Punta Gorda, FL

First did not fine Arthur trust worthy. Chris the superintendent of the Veranda condos wasn’t to interested in overseeing the initial construction and stated a few times that things would be corrected during the 1 st. Year by filling out repair work orders. I have been in the construction industry and management during my career and have never seen such poor quality . I would sure like to speak with someone as I could offer valued services to Lennar.

Compared to the model home, Lennar made several cost cutting changes, without alerting the buyer. They cut the quality of the front door, counter tops, closet in the dining area, and bathroom vanity lighting. In their rush to close before the end of the month, there were numerous repairs that needed to be made. It will take months before most of these are addressed. Their quality control is non existent, as their focus is on volume and profits. We bought this house because we liked the layout and view, and that is basically all we got.

We were told we had to close, did not have Certificate of Occupancy. At final walk through only 80% of the work was completed. 3 months later we are still waiting on ‘blue tape’ items to be finished.

We bought a calusa. Multiple construction issues were addressed eventually but if built properly and there had been any quality oversight would never have been present when I purchased the house. Be very careful. There is no oversight on construction and things are rushed and poorly done. I am worried about what I did not find.

Two months after closing the punch list is still 20+ items long. Sometimes a tradie stops by to fix a single blue tape flag but at a rate of 2 "fixes" a week this is going to take a long time to get the home I paid for in February. Nobody feels responsible and the field rep didn't call in the first place.

Don’t expect much. Quick sale. Delayed completion then bullied into signing off with very short notice. Crooked walls horrible stucco job. Cheap construction. Now being out of state we are left to pick up the pieces. Since our on- line closing we have NEVER heard from our sales agent and offered no help. Shameful indeed

Lennar closes on properties way before they are ready. Many kitchen cabinets were damaged, drywall, painting and stucco was very sloppy, back lanai was never put on until a month after closing and half the electrical outlets don’t work.The list goes on. The repairs are being addressed fairly quickly but is a slow process as each repair is a different tradesperson. It appears to be a fairly well built home but the quality of their workmanship in their finished product is lacking.

Closing was delayed three times. There's no coordination between the closing department and the sales/construction people. There are still a couple of outstanding issues from closing 6 weeks ago. The pool heater has never worked and it's a ridiculous length of time to get service.

Our purchase was marred by the end of the process. The walk through (via video) was impossible because so many things had not been completed (carpet not installed, appliances not in place, cabinet hardware not installed, no shower enclosure, heating and air not operational and so on). How does the builder expect a customer to close under those conditions? They should not. The closing was driven by the builder's fiscal quarter end and not the satisfactory completion of the unit. Something is wrong when they're still painting the interior even after closing. To satisfy shareholders in the short run while shortchanging the customer is a poor trade off. The builder's management should be ashamed. Furthermore, followup to punch list items has been poor. The builder's product isn't all bad, but customer satisfaction is clearly not a priority. Based on our experience I could not recommend the builder to others. It's too bad. Fundamentally they seem to be able to produce a decent product and a respectable value. In my opinion, the adage "penny wise and pound foolish" describes their business approach to the customer experience. ... More

Should finish projects before closing!

You use by far the cheapest products from appliances to folding doors Worst of all is the exhaust vents on the roof. When the wind blows the flapper inside bangs and bangs. I’ve looked at a sample vent and it is cheap cheap cheap With no real fix Mgmt tells me to but my own and install it Wow I won’t recommend your product in the future

Just weeks after moving in all nine upper kitchen cabinets came loose from wall and exploded when they hit the floor.....glass flew to every corner of lower level. All dishes shattered!!! Small grandkids had just finished making breakfast on counter below cabinets and would have been seriously insured or worse! Lennar found that all cabinets were screwed into wallboard/paper only!

The model being used was the same floorplan, but 180 square feet larger, so visually misleading. Changes were made to the floorplan on the website without notifying buyers. Lennar decided on a massive price reduction several months after we signed the purchase contract, so most neighbors paid substantially less than we did. We were unaware of the price reduction prior to closing in February.

The experience was unacceptable from the start. We were misinformed about multiple important issues by the salesperson. The homeowner orientation was a joke. Noting was explained to us . When we asked about operating the pool we were told I don’t know I’m not a pool guy. We were given no information about how r trash was handled. Essentially nothing was explained to us.

Overall poor communication from start to post close. More issues with workmanship than we can count. Should’ve done more research upfront. Lower end priced community, so you get what you pay for. We were excited about the amenities. House is sub par

Too many bad examples of poor customer experience to list. Our Landscaping is a joke, The warranty system is awful to work with. I would not buy another home from Lennar if they gave it to me.

Experience with work completion dates, delayed closing dates to quality of work has been sub par. Our independent realtor has been fantastic and guided us through the entire process based on prior experiences. We are in the warranty period with a number of issues needing to be addressed. The verdict is still out on this process.

Poor after sales call backs and refusal to correct drainage issues. Customer service is poor.

Would not be coerced into closing until house complete with just a few items to clear. We experienced no baseboard, no electric in areas, no glass in shower door, missing door handles. On and on. Too much pressure to get money in the bank for executives.

Expect to be frustrated going through the process. Lennar mad us close on our house before it was ready - the finance people must run the show. They somehow got the CO but our AC didn't work, we had missing drawers, a vent cover, the pool didn't work, missing tile, a warped wall, and more. I asked them to redo many areas of trim and the redo was worse than the original. The subs are not really skilled craftsmen so expect a lot of uneven, misaligned, or warped areas. They do respond to warranty request if you are willing to put a lot of work into submitting, tracking, scheduling, and talking to them and their subs. We are two months in and still waiting for lights on garage, the pool heater to get turned on, trim work to get finished, electrical items to get corrected. The construction manager is a nice guy but he doesn't wright anything down or follow up. So the subs seem to ignore him knowing he probably will not remember or follow up. ... More

Pushed through the process by Salesperson like cattle at the “sale call”. Home incomplete, pushed to sign off on multiple incomplete items. Financing process tedious beyond acceptable. Only bright spot of the process is the Superintendent in charge of “punch out” process is apparently the only person in the Corporate machine that cares!

I guess the biggest thing is the only objective is to get the money from your buyer. Afterwards, it’s you are On your own. But, with all the HOA’s, water, gas, electric, etc. buyers could greatly use the benefit of a helping hand. Also, warranties, what we need to do who to call, connectivity issues in the house, all this can be overwhelming!!!

Where do I start? From being misled by the realtor to the poor workmanship in my home, the experience with Lennar has been nothing short of disappointing. The issues didn’t stop at closing—getting warranty work addressed has been a constant battle, with delays, lack of communication, and unresolved problems. I expected better from a national builder, but I’ve learned the hard way. I will never buy another home from Lennar, and I’d strongly caution others to think twice before doing so.

The entire process with Lennar was very poor. Minimal communication and unresponsive. The best part of the process was communication and follow through with Lennar Mortgage, Ali was outstanding!

Two weeks before closing, we walked through and discussed the defects that needed to be addressed. (We also missed several defects). We walked through on closing day and not one single thing on that list was fixed. As for warranty issues it seems that once we are told “that’s normal”, even though it is not normal. That’s it, no recourse.