Lennar Reviews in Punta Gorda, FL
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What Punta Gorda Homeowners Have to Say About Lennar.
Read all 425 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Punta Gorda Area
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Customer Reviews
Very dissatisfied !
- Thomas Matthew Zeni Revocable L.
- Verified HomeBuyer
- July 06, 2023
- Punta Gorda, FL
The home buying with Lennar was terrible!! Delay after delay with construction and the sales person trying to put a positive spin on poor management practices. Run away from Lennar builders!!!!! Tom
Total Score 1
Quality 1
Trustworthiness 2
Value 4
Responsiveness 1
I would not buy from Lennar again, nor would I recommend them.
- Juley F.
- Verified HomeBuyer
- June 06, 2023
- Port Charlotte, FL
My buying experience was horrible, from the moment I signed the contract and paid my down payment. My sales person did nothing to earn his fee. No one even met me at my home to hand me my keys. I was told they were in a drawer. When I arrived, the house was filthy; there was even a dishwasher in the great room. I have over 40 issues needing warranty work. The workmanship was deplorable. I am shocked that Lennar would let such a product carry its name. The mortgage company was also sub par. I couldn't get people to respond to me, and it took several attempts to get every issue ...
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Quality of workmanship at closing was pathetic.Punch list a mile long and still very little progress or resolution on many items.
- George S.
- Verified HomeBuyer
- April 18, 2023
- Punta Gorda, FL
If you purchase in Babcock National from Lennar, DO NOT expect to move in within the first 60 days of closing - your residence will not be inhabitable! The worst part of the experience is the attitude of the construction manager and failure to communicate on resolution. INSIST ON THE WARRANTY DEPARTMENT TO BE AT YOUR WALKTHROUGH WITH AN IPAD TAKI G PHOTOGRAPHS OF ALL THE ISSUES. TEST EVERY APPLIANCE THOROUGHLY DURING YOUR CLOSING.
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Not good.
- 2H L.
- Verified HomeBuyer
- January 17, 2023
- Punta Gorda, FL
Communication is terrible! Condo was not completed on time. Multiple issues. Still waiting on kitchen cabinet hardware almost 2 months after close. Shower door is not what was shown to us in the model. It was installed one month after closing and it was a a cheap replacement. That issue is still on going. We were told we would receive a $2600 rebate for these issues and it still is not resolved i.e. check issued.
Total Score 1
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Terrible experience
- Carl L.
- Verified HomeBuyer
- January 17, 2023
- Punta Gorda, FL
This was a terrible experience.
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Fell short
- Lori D.
- Verified HomeBuyer
- January 17, 2023
- Punta Gorda, FL
This is my third Lennar home and by far the worst experience I have had purchasing a new home. I closed six weeks ago and there are a few items that aren't even complete yet, and many repairs that need to be made, I flew into town for my walk through, and noone showed up until I flagged down one of the sales guys. Very disappointed.
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Lennar - I am trying to give Lennar a good rating but every time I think
- Henry O.
- Verified HomeBuyer
- July 20, 2022
- Port Charlotte, FL
I am trying to give Lennar a good rating but every time I think the warranty service is improving and ready to do their job I am let down. Contractors that are sent to fix a problem do not show up or do half the job. I am lied by the different suppliers all the time. I will give you one of many examples. Defective glass sliding doors. I put in a service request and several weeks later your provider partner calls and makes an appointment for July the thirteenth to replace the doors. The call again a few days later and ask me to take pictures of the defective glass. I spend over an hour taking ...
Total Score 1
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Pushed into closing house even when house not half way ready
- Anonymous
- Verified HomeBuyer
- April 27, 2022
- Punta Gorda, FL
Poor workman ship Had to request VP sales to assist me to get things fixed
Lennar responded:
Hi, thank you for the review. We are sorry to hear about the rushed closing and subsequent issues you have faced in getting items completed in your home. If you ever have any items that need further attention, please do not hesitate to reach out to our team at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 2
Unskilled works resulting in extremely poor workmanship from one of America's largest builders, terrible!
- Fred W.
- Verified HomeBuyer
- January 18, 2022
- Punta Gorda, FL
BEWARE OF WHAT YOU PURCHASE FROM LENNAR DURING THESE TIMES. QUALITY OF MATERIALS, WORKMANSHIP AND SENIOR MANAGMENTS OVERSIGHT OF NEW CONSTRUCTION AT PRESENT IS NON EXISTENT! ONLY CONCERN BY MANAGMENT IS DRIVING SALES, NOT CUSTOMER SATISFACTION!
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Sooo sad
- Mitchell H.
- Verified HomeBuyer
- April 22, 2024
- Port Charlotte, FL
Drywall work is some of the worst I’ve seen. I will have to do the repairs myself. The repairs Lennar had done are crap at best. As bad as the drywall is the painting and caulking is way worse. It took two months to get our mailbox keys. My wife called to get answers and was yelled at. This box isn’t big enough for all our complaints.
Lennar responded:
Good afternoon Mitchell,
We appreciate you taking the time to send your review. We are truly sorry that the quality of your home did not meet your expectations, and that you had an unpleasant experience with customer service.
I have opened a Corporate Case on your behalf and have notified upper management for their follow-up in this matter.
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Terrible
- Anonymous
- Verified HomeBuyer
- April 18, 2024
- Punta Gorda, FL
Lennar builds so cheap, finishing work absolutely horrible, rush to close to make there quarter. Not even the faucets are strait... on the other side, they have some good people that respond and work hard with their limited resources. Fantastic property, amenities and neighbors!
Lennar responded:
Thank you for taking the time to share your feedback. We are sorry to hear that you felt rushed to close. We have a warranty program in place to address any warrantable issues after the home is built, please make sure to submit your warranty/service request via Lennar.com.
We do appreciate you highlighting the fantastic property, amenities, neighbors, and the hard work of some of our team members. We are delighted to know you are happy enjoying your new Lennar Home.
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
Jason
- Jason S.
- Verified HomeBuyer
- February 14, 2023
- Punta Gorda, FL
Ha just talk to your vp
Lennar responded:
Hello Jason and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
Terrible communication between sales and construction.
- Alan B.
- Verified HomeBuyer
- April 05, 2022
- Punta Gorda, FL
Don't believe any closing dates or promises made that are not in writing. I understand the supply chain and labor issues but this sale, closing and quality of product received was the worst home buying experience that I've ever had and I've had more than a few.
Lennar responded:
Hi Alan, thank you for taking time to share a review. We are both sorry and disappointed to hear about the poor communication you received and the frustrations this must have caused. In the future, if there are any items that need attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Never again
- James E.
- Verified HomeBuyer
- January 12, 2022
- Punta Gorda, FL
The sales person, Joseph, was so uninformed, deceptive and unreliable, I will never buy another Lennar property
Lennar responded:
Hi James, thank you for this review. We are sorry to hear about the disappointing service you received during the purchase of your new home. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com, if there are ever any items in which we could assist. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
loan officer
- William S.
- Verified HomeBuyer
- July 02, 2021
- Port Charlotte, FL
We closed in march and still don't have punch list completed. We are in process of having a GC provide a quote and seek legal counsel to proceed.
Lennar responded:
Hi William, thank you for your review. We are sorry to hear you still have outstanding items from your closing in March. If there is anything we can do to help get these items completed, please send a detailed message to corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Do yourself a favor and purchase elsewhere . . .
- David R.
- Verified HomeBuyer
- July 05, 2024
- Punta Gorda, FL
while we like the floorplan, the location of the development, and the view we have from our back lanai, the poor quality of construction, Lennar's slow response to issues and general poor attitude toward customers leaves a great deal to be desired. We cant in good conscious recommend Lennar, and sadly would suggest those looking, look elsewhere
Lennar responded:
Good afternoon David,
Thank you for sharing your experience with us. We are sorry we have fallen short of your expectations. We understand how frustrating it can be to see your issues are not being resolved promptly. I will share your comments with upper management for their review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Very Slow to Address Maintenance Issues .
- Carole D.
- Verified HomeBuyer
- August 11, 2023
- Port Charlotte, FL
During my final walk- through inspection, I noted several items that needed taken care of and informed the Lennar builder representative of these requests (kitchen cabinets missing shelves, sloppy sheetrock mud and exterior paint already starting to peeling to name a few.) After being assured that these items would be corrected, I proceeded to sign my closing documents. After 7 weeks of moving into my new home, and several phone calls and messages being sent to the builder's office requesting service, I am still waiting for these items to be taken care of. In addition to this, I had the ...
Lennar responded:
Hi Carole, we are sorry to hear about your negative experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Many thing not included shower’s door pool kit and more
- Serge L.
- Verified HomeBuyer
- January 31, 2023
- Punta Gorda, FL
The cabinet is very low quality compare to what the rep told me i will received
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Na
- Jeffrey S.
- Verified HomeBuyer
- December 20, 2022
- Punta Gorda, FL
Workman ship is lousy. Responsiveness is awful. Forces closings before home is complete
Lennar responded:
Hello Jeffrey and thank you for writing this review. We want to apologize for the frustrations you have experienced due to quality issues and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Finnished home is nothing like the model homes, from staged lamps
- Dennis H.
- Verified HomeBuyer
- January 25, 2022
- Punta Gorda, FL
Finnished home is nothing like the model homes, from staged lamps in living rooms with cords hidden under rugs were no outlets are provided, to trim tile in showers that isn’t put in actual homes. Overall quality is terrible, Door openings uneven, lights not centered, outlets in wrong places, internet wiring frayed in walls/connectors loose, appliances not correctly hooked up, light switches not working, yard with construction debris all over, landscaping a mess!
Lennar responded:
Hi Dennis, thank you for the review. We are sorry to hear about the number of items that did not meet your expectations and satisfaction in your new home. If there is anything we can do to help address these issues, please send our team a message at corporatecustomercare@lennar.com and we will follow up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Horrible Experience!
- David D.
- Verified HomeBuyer
- January 12, 2022
- Punta Gorda, FL
Poor build quality, lack of communication and Lennar attempted to bait and switch a few items that where in the sample model.
Lennar responded:
Hi David, thank you for taking time to share a review. We are sorry to hear about the poor experience you have faced with your new home. Additionally, we would like to apologize for the lack of and poor communication you have received during the entire process. If there is anything we can ever do to help, please send us a note at corporatecustomercare@lennar.com with any details you can provide and we will follow-up with the team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
The construction / sales dept has NO follow up
- Joan W.
- Verified HomeBuyer
- March 19, 2024
- Punta Gorda, FL
Buying a home from Lennar is like buying and RV. Once you buy it your salesperson drops you like a bad habit. Arthur our salesperson won't call or email you back and then when asked about he states he tried but I wouldn't return his call. which is a bold face lie. Chris the construction person was supposed to get back with me in a couple of day about an issue. It has been over two weeks. So in conclusion , If Lennar folks can't honor their word what good are they? I mean after all how much effort does it take to respond to a buyers Issue? It speaks to the culture at Lennar where ...
Lennar responded:
Hi Joan, we want to apologize for the issues that you have experienced during your purchase with Lennar. We always want to stay connected to our homeowners during the homebuying process and even after post close. We will be informing the appropriate teams about this situation. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Service Dept Bailout
- Jeffrey G.
- Verified HomeBuyer
- March 19, 2024
- Punta Gorda, FL
A 1500-unit development with no onsite sales manager. Sales department was not organized on what is going on with the development. Construction personal are drive by superintendents, that let the subcontractors do what they want without supervision or direction. Lennar's in field creed is to pass all mistakes onto the service department. Building wasn't finished during walk through or closing. Hats off to Maria Vasquaz of the service department to finish off the buildings and do it efficiently and make many homeowners happy.
Lennar responded:
Hi Jeffrey. We are sorry to hear that you experienced a negative situation with or construction team and we are going to be informing our team about this so we can help drive improvement. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Home purchase
- Aleksandr T.
- Verified HomeBuyer
- October 18, 2023
- Port Charlotte, FL
Worst experience in my life
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Extremely disappointment
- Jan Z.
- Verified HomeBuyer
- August 22, 2023
- Punta Gorda, FL
7 Months delayed, no proper progress updates during this time, incomplete things, did not provide what they told\showed me. Very un-professional dis-organized procedure was not expected from Lennar. Still trying to get things done with no timely response.
Lennar responded:
Good afternoon Jan, We're sorry to hear that you were disappointed with our service. Please do not hesitate to contact us and share more details so we can improve our service by sending an email to LennarCares@Lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
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