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Lennar Reviews in Punta Gorda, FL

What Punta Gorda Homeowners Have to Say About Lennar.

Read all 425 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Punta Gorda Area

425 Reviews in Punta Gorda Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Value 3.6

Responsiveness 3.2

Lennar in Punta Gorda Area

View Homes

Customer Reviews

Poor customer service. No urgency what so ever. Only concerned with getting the property closed.

  • Bruce B.
  • Verified HomeBuyer
  • August 05, 2023
  • Port Charlotte, FL

No words to share anything positive about this experience.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Very poor quality build, dishonest sales process

  • Gerard K.
  • Verified HomeBuyer
  • July 18, 2023
  • Punta Gorda, FL

Production home with little to no attention to detail, By far the worst quality build in my 40 years and 8 new homes. Lennar is more interested in closing new homes than customer satisfaction. Beware of the closing process,

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Lennar

  • Anthony C.
  • Verified HomeBuyer
  • July 11, 2023
  • Punta Gorda, FL

Not sure how this company can clear any letter of occupancy. The house is still incomplete. They FORCE you to close before the home is complete so they can hit their end of the quarter quota.

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Not very good

  • Donald W.
  • Verified HomeBuyer
  • February 21, 2023
  • Punta Gorda, FL

If everything gets done I’ll change my mind

Lennar responded:
Hello Donald, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Not great quality

  • May E.
  • Verified HomeBuyer
  • January 17, 2023
  • Port Charlotte, FL

House thrown together with the promise of....we will fix your issues within a year. We were really disappointed when we were forced to sign for closing. We were told sign or lose your 42,ooo. Cupboards all put together uneven, tile chipped, granite chipped, walls slapped together with oneven drywall, stucco missing on outside of house and more. We almost walked away. My husband has been fixing so much himself. All neighbors say that's how Lennar rolls. We bought this home because our friends said they bought one years ago and they were great....not anymore!!

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Just horrible

  • John K.
  • Verified HomeBuyer
  • October 25, 2022
  • Punta Gorda, FL

You have “ yes” us to death, but followed thru with nothing.

Lennar responded:
Hi John, thank you for your review. We are sorry you had not received the expected follow up on your requests. Please contact us with details of your outstanding home issues at corporatecustomercare@lennar.com so we can follow up with you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Krzysztof Z.

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2022
  • Port Charlotte, FL

We bought our house in end of August 2022, still some things are unfinished. Hard to reach general contractor, hard to reach association. We are really disappointed.

Lennar responded:
Hello and thank you for your comments. We are sorry to hear you still have things in your home unfinished. If there are any issues we can help address, please send a detailed message with your. name and address to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Randy

  • Randy N.
  • Verified HomeBuyer
  • September 06, 2024
  • Port Charlotte, FL

Terrible is all I can say. Being lied to is another reason not to buy a new home from Lennar.

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced with your new home purchase. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have specific items that have not yet been addressed and you would like us to help you follow up on these, please send us an email referencing this review to LennarNews@Lennar.com with details of your concern. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Built four homes in my lifetime this is the worst builder and crew and general Forman ever no one does their job

  • Carriann C.
  • Verified HomeBuyer
  • April 18, 2024
  • Punta Gorda, FL

Paid cash. Money had to be paid prior to closing. Which was prior to walk through. On Walk through house had a ton of problems and issues and was not even completed. Never had a second walk through which in New York is unheard of to fix all the problems. Morning I closed not one issue on walk through list was addressed and the house still was not finished. To date two months later the home is still not complete let alone items on walk through complete. Now I’m being told I have to take pictures and do item by item on website. Everyone passes the buck not one person handles the situation. It ...

Lennar responded:
Good morning Ms. Carriann, We appreciate you sharing your feedback and are incredibly sorry to hear about the issues you've encountered with your new home. I have opened a corporate case for you and informed upper management in your division for their immediate attention and follow up.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Homeowner in Babcock National

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Punta Gorda, FL

Our salesperson was dishonest and unresponsive. He used high pressure tactics and forced us to close on an unfinished home (or lose our deposit). Workmanship for an executive home was abysmal. Follow up post sale was non existent with numerous unreturned calls. There has been a complete lack of coordination to get problems rectified. This company is all about moving units and quality is not even factored in.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not happy overall

  • John M.
  • Verified HomeBuyer
  • August 22, 2023
  • Port Charlotte, FL

Not happy with hundreds of 1 star reviews on Lennar.

Lennar responded:
Thank you John for your feedback. If you have any outstanding issues you would like to share with us, please do not hesitate to contact us at LennarCares@Lennar.com so we can follow up with you.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad, start to finish...

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2023
  • Punta Gorda, FL

To say we are disappointed is an understatement. The craftsmanship and quality of work are subpar to say the least. External doors installed incorrectly, closet doors damaged or not even installed, bed and bath doors hung wrong. The drywall and paint were just slapped up with no attention to detail. Windows installed, but don't actually lock. The QC team marked things to be fixed, but they never were, nor was the house/floors cleaned prior to us closing. If we could give them 0 out of 5, we would.

Lennar responded:
We are sorry to hear about your experience. Please send a message to us at LennarCares@lennar.com with the details of your concerns, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

New home experience

  • Robert G.
  • Verified HomeBuyer
  • April 19, 2023
  • Punta Gorda, FL

The workmanship is the worst I have ever seen. The follow up is almost nonexistent. Customer service is slower than slow. It takes for ever just to get a return call.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible customer service

  • Gary H.
  • Verified HomeBuyer
  • February 28, 2023
  • Punta Gorda, FL

Flat white paint on walls! Really No light fixtures or fans? Really You call yourself a quality builder? Terrible customer service. No updates on status. Treat customers very poorly.

Lennar responded:
Hi, thank you for this detailed review. We are sorry to hear your experience with our customer care team has not been the best. If there are any issues that have not been addressed, please do not hesitate to contact us directly at Lennarcares@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Owner, in Babcock Ranch

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2023
  • Punta Gorda, FL

Owner, in Babcock Ranch

Lennar responded:
Hello and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

VERY POOR

  • Connie L.
  • Verified HomeBuyer
  • January 25, 2023
  • Punta Gorda, FL

Lennar has been a nightmare from day one. I was threatened with taking my retirement to a large fine if I didn't close when Lennar wanted to close. On the day of closing Lennar was not ready and the unit was certainly not completed. I closed on Dec 5, 2022 and as of today Jan 25,2023 I still cannot move my belongings in because the doors and windows still will not lock/open. I have contacted and have been promised by many of Lennar people and still no resolution. I have had to pay an additional $1000 for storage because I cannot move in my condo. I have other issues such as the front entrance ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not a happy experience

  • Augusto G.
  • Verified HomeBuyer
  • January 18, 2023
  • Punta Gorda, FL

To many mistakes in the construction phase broken window glass and sliding glass doors to the lanai leaking water in the sink!!! Terrible

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unacceptable

  • William P.
  • Verified HomeBuyer
  • December 31, 2022
  • Punta Gorda, FL

From sales to closing an absolute HORRIBLE EXPERIENCE! Our sales person Matt was MIA most of the time. Our house was not ready for closing but expected us to close anyway. All screens were bent, painting and caulking was horrific. We have a mice problem, front doors don't lock. garage door dented. Because we sold our other home they had us over a barrel cuz we needed to move in. The house was dirty. Their follow up in every department was atrocious and still is. Extremely unhappy.... they don't care! We are seniors in our 80's and feel they took advantage of us. Very negligent. unfortunately ...

Lennar responded:
Hello William and thank you for sharing your comments. We are very sorry to hear that you feel it was a horrible experience. Please share details of your concerns and outstanding items with us at corporatecustomercare@lennar.com, so we can follow up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Have no highlights.at all.

  • Dennis B.
  • Verified HomeBuyer
  • November 07, 2022
  • Port Charlotte, FL

When we came down to Florida.to see our home for the first time it was a pig sty. None of my appliances were hooked up. Had no Primary shower enclosure & still don’t have one after 2 1/2 months . For me Lennar does an awful job of building these homes & I am not the only one in our Villas at Bicayne Landings Fl. Workmanship is is absolutely terrible. Takes forever to get Lennar to fix anything in our Villa hence the shower enclosure Lennar just seems like they don’t care. Would not recommend them to build your home.

Lennar responded:
Hi Dennis, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues, unfinished items and the responsiveness of the customer care team. If there is still anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

None

  • David V.
  • Verified HomeBuyer
  • October 25, 2022
  • Punta Gorda, FL

Worst buying experience of my life. I wish I could point to one positive aspect but I cannot. Customer service at this organization is nonexistent!

Lennar responded:
Hi David, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

no coordination at lennar very poor quality of materials

  • Daniel H.
  • Verified HomeBuyer
  • October 25, 2022
  • Punta Gorda, FL

no coordination between lennar groups no quality of materials no quality of workmanship no communication to me i was lied to about what i would be receiving in my home would never recommend a lennar home!

Lennar responded:
Hello Daniel, and thank you for sharing your feedback. We are sorry to hear about the lack of coordination, quality, and communication during the home-buying experience that you describe. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible builders' low-quality homes.

  • Danny S.
  • Verified HomeBuyer
  • June 15, 2022
  • Port Charlotte, FL

Our house is incomplete and has many workmanships problems. Very poor quality, Tiles needing to be replaced, Cupboard doors and drawers missing, Lennar took ours and gave them to someone else. Been here going on 2 months still no drawers or doors. I would not buy another Lennar home. Quality of material is cheap and needing to stay home daily so people can come to fix things. Construction manager never calls with updates on anything, doesn't even answer his phone. Lennar is good at selling homes, but they are pathetic on building houses. I have given you the marks that you deserve and wish we ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - The lack of quality workmanship was appalling.

  • Douglas N.
  • Verified HomeBuyer
  • April 20, 2022
  • Punta Gorda, FL

The lack of quality workmanship was appalling. There was garbage in our house on move in. There were (and still remain after 2 month) many many issues with the house. The extreme lack of professionalism of both the sales and construction manager. No communication and lack of integrity in many interactions. I can not recommend lenar to others.

Lennar responded:
Hi Douglas, thank you for sharing this review. We want to apologize for the poor communication and professionalism you experienced during the construction of your new home. Additionally, we are very sorry to hear about the state of your home upon closing and moving in. If you have anything that needs to be addressed further, please let us know at corporatecustomercare@lennar.com, so our team can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible quality of work from contractors

  • Thomas R.
  • Verified HomeBuyer
  • January 08, 2022
  • Punta Gorda, FL

Do not purchase a home in Babcock National due to the poor quality of materials and workmanship. Warranty work is very hard to get done once you have closed

Lennar responded:
Hi Thomas, thank you for sharing your review. We are sorry to hear about the poor service and quality you have received for warranty service in your new home. If there are any specific issues you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - My experience was and still a nightmares

  • Neila B.
  • Verified HomeBuyer
  • October 29, 2021
  • Punta Gorda, FL

My experience was and still a nightmares

Lennar responded:
Hi Neila, thank you for writing a review. We are sorry to hear about your poor experience with your new home. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1