Lennar Reviews in Punta Gorda, FL
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What Punta Gorda Homeowners Have to Say About Lennar.
Read all 580 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Punta Gorda Area
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Customer Reviews
Lennar is a production builder that offers buyers no flexibility.
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Punta Gorda, FL
Not unhappy, generally speaking, but Lennar is a production builder and they're not flexible with the product they deliver. It's "garden variety". You can't upgrade anything. You get what you get.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - All questions were answered promptly
- John N.
- Verified HomeBuyer
- April 19, 2022
- Port Charlotte, FL
All questions were answered promptly
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The final inspection and closing were delayed because the home
- Richard H.
- Verified HomeBuyer
- April 19, 2022
- Punta Gorda, FL
The final inspection and closing were delayed because the home as not really in the. Th construction manager did a great job under trying circumstance to complete the home as close to the original closing date as possible. All Lennar personnel were very helpful in addressing any outstanding items identified from the home inspection.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Tony was very helpful throughout our buying process.
- Michael C.
- Verified HomeBuyer
- April 19, 2022
- Punta Gorda, FL
Tony was very helpful throughout our buying process. He was always quick to answer any of our questions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality work
- Chaz B.
- Verified HomeBuyer
- April 12, 2022
- Punta Gorda, FL
They build a quality product
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The sales consultant we had, she was very good.
- Winn A.
- Verified HomeBuyer
- April 12, 2022
- Punta Gorda, FL
My only complaint has to do with the way HOA fees are collected. The homeowner should only have to pay one fee, Lennar can then take the total amount paid and distribute it to the different, golf membership, grounds maintenance etc. I don’t like having to pay four different fees, it’s a pain.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
They delivered the house unfinished and many items are still not complete with no timetable to finish.
- Kelly A.
- Verified HomeBuyer
- April 12, 2022
- Port Charlotte, FL
Be prepared to accept an unfinished home. I closed 7 weeks ago and have white raw drywall mud all over my walls, a horribly stained pool, nothing covering the attic openings, broken exterior trim, unpainted sections of exterior walls, etc. All with no hope that it will ever get completed. This is my third new Lennar home in 6 years, and I am still stunned that I live in such an incomplete house.
Lennar responded:
Hi Kelly, thank you for this review. We are so sorry to hear about the state of your home following closing. Please let us know if there are any items incomplete and we will follow up with the appropriate team. We can be reached directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Terrible communication between sales and construction.
- Alan B.
- Verified HomeBuyer
- April 05, 2022
- Punta Gorda, FL
Don't believe any closing dates or promises made that are not in writing. I understand the supply chain and labor issues but this sale, closing and quality of product received was the worst home buying experience that I've ever had and I've had more than a few.
Lennar responded:
Hi Alan, thank you for taking time to share a review. We are both sorry and disappointed to hear about the poor communication you received and the frustrations this must have caused. In the future, if there are any items that need attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
New Home Consultant
- Shayne W.
- Verified HomeBuyer
- April 05, 2022
- Punta Gorda, FL
KD was always available to answer questions via phone call, email and text. My wife and I have invested in three homes in the past few years and this has clearly the best experience we've had!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Total Environment
- Shawn D.
- Verified HomeBuyer
- April 05, 2022
- Punta Gorda, FL
As busy as everyone is here building. The community. Environment. Atmosphere is a small town feel. Quiet. Relaxing. Enjoy every minute of it. Even with the growth. Highly recommend !!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great sales team
- Maureen D.
- Verified HomeBuyer
- March 26, 2022
- Punta Gorda, FL
Very poor workmanship, I am still awaiting the clean and move in ready home as promised.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Very good experience
- Gustavo E.
- Verified HomeBuyer
- March 17, 2022
- Punta Gorda, FL
No complaints at all. Love our house.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - The house is beautiful, but overall the finish touches of the
- Sandra C.
- Verified HomeBuyer
- March 15, 2022
- Port Charlotte, FL
The house is beautiful, but overall the finish touches of the houses are not very well done. So many cosmetics issues. But our really bad issue is that since we move to the house the refrigerator is not working properly, I am been calling Electrolux and I am been here for almost 2 months and the part is not coming yet. The wait calls to get a hold of a agent is always around an hour, and is a company on the side that is the one that I have to deal. I called and informed this to a Lennar associate but still I do have to resolve this issue. Very disappointed that I have to buy a small ...
Lennar responded:
Hi Sandra, thank you for taking the time to share your review. We are so happy to hear that you find your new home to be beautiful. We are also sorry and disappointed to hear of your experience with the finishes and appliances. We are especially sorry to hear of the need for you to purchase items to compensate for your appliance. If this or any item are outstanding, please do not hesitate to let us know at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Great place to live.
- David E.
- Verified HomeBuyer
- March 15, 2022
- Punta Gorda, FL
We rented at Bonita Springs National GC. That is main reason we chose Lennar. The only negative was that it took longer than we hoped to build because of pandemic and economic policies.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Joe, Mitch and Dan have been great help us buy the home and the
- Roy E.
- Verified HomeBuyer
- March 15, 2022
- Punta Gorda, FL
Joe, Mitch and Dan have been great help us buy the home and the other have been great to get my issues fix. Still waiting on some but hope they will get them done.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I have very good experience
- Dong F.
- Verified HomeBuyer
- March 08, 2022
- Punta Gorda, FL
I have very good experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Manager Professionalism
- Antonio H.
- Verified HomeBuyer
- March 01, 2022
- Punta Gorda, FL
Our construction manager for trails edge in Babcock ranch was awesome . His name is Cannon and her was super responsive and followed up quickly on all of our issues. He should be used as a role model to all other managers under Lennar,s leadership. We heard so many horror stories from other buyers. But during our closing process Cannon, Joseph- salesman and Dana - Home loan manager also made us feel at ease. Thank You
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Great experience.
- Jill S.
- Verified HomeBuyer
- February 14, 2022
- Punta Gorda, FL
Great experience. Friendly customer service. Updated materials and floor plans. Great follow up after closing. Good value for price paid.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Manager Bo
- Annette L.
- Verified HomeBuyer
- February 02, 2022
- Punta Gorda, FL
Bo was wonderful through out the process after taking possession as there were a few things that needed attention. He made sure all issues were taken care of and in a timely manner.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - It was more stressful than it should have been because of the
- Frank F.
- Verified HomeBuyer
- February 01, 2022
- Punta Gorda, FL
It was more stressful than it should have been because of the closing date!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - Good build, I have not seen the condo yet
- Donald N.
- Verified HomeBuyer
- January 28, 2022
- Punta Gorda, FL
Good build, I have not seen the condo yet
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We liked the "eveything is included" approach. What you see is what you get (no changes)
- Anonymous
- Verified HomeBuyer
- January 28, 2022
- Punta Gorda, FL
(2) Disappointing Surprises: A) Master Bath Vanity: Master Bath in the Model had 4 drawers; whereas our Vanity only has 2 drawers...increasing dead space on either side of the sink .We were never appraised of this change. When approaching Lennar, no one could identify a solution (sales, operations, construction)..."this not my responsibility" was response received. B) Location of Outdoor Covered Parking Spot: We purchased our Unit on the Top floor of our building ($)... with the expectation our spot would be somewhere in the 1st row nearest the building. We are in Bldg #5...all the other 4 ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Lennar - Disappointed clean up and workmanship on new home.
- Albert Z.
- Verified HomeBuyer
- January 27, 2022
- Punta Gorda, FL
Disappointed clean up and workmanship on new home. Way too many call backs on several areas of finishing of condo.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Lack of communication and follow through.
- Neil M.
- Verified HomeBuyer
- January 26, 2022
- Punta Gorda, FL
Once everything is finally done, the home overall is nice.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Holes in walls, scratched stovetop, waited a month for mirrors, almost 2 months for light fixtures, etc.
- Mary C.
- Verified HomeBuyer
- January 25, 2022
- Punta Gorda, FL
Once the house is inspected and approved for occupancy, it should be completed - ours has many issues to be resolved.
Lennar responded:
Hi Mary, thank you for sharing your review. We want to apologize for the delays you faced with completing items in your home. Additionally, we are sorry to hear about the outstanding items you continue to work through. If there is anything we can do to assist, please send our team a detailed message at corporatecustomercare@lennar.com and we will follow up with the appropriate team. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
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