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Lennar Reviews in Punta Gorda, FL

What Punta Gorda Homeowners Have to Say About Lennar.

Read all 498 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Punta Gorda Area

498 Reviews in Punta Gorda Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in Punta Gorda Area

View Homes

Customer Reviews

Jason

  • Jason S.
  • Verified HomeBuyer
  • February 14, 2023
  • Punta Gorda, FL

Ha just talk to your vp

Lennar responded:
Hello Jason and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

Terrible communication between sales and construction.

  • Alan B.
  • Verified HomeBuyer
  • April 05, 2022
  • Punta Gorda, FL

Don't believe any closing dates or promises made that are not in writing. I understand the supply chain and labor issues but this sale, closing and quality of product received was the worst home buying experience that I've ever had and I've had more than a few.

Lennar responded:
Hi Alan, thank you for taking time to share a review. We are both sorry and disappointed to hear about the poor communication you received and the frustrations this must have caused. In the future, if there are any items that need attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Never again

  • James E.
  • Verified HomeBuyer
  • January 12, 2022
  • Punta Gorda, FL

The sales person, Joseph, was so uninformed, deceptive and unreliable, I will never buy another Lennar property

Lennar responded:
Hi James, thank you for this review. We are sorry to hear about the disappointing service you received during the purchase of your new home. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com, if there are ever any items in which we could assist. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

loan officer

  • William S.
  • Verified HomeBuyer
  • July 02, 2021
  • Port Charlotte, FL

We closed in march and still don't have punch list completed. We are in process of having a GC provide a quote and seek legal counsel to proceed.

Lennar responded:
Hi William, thank you for your review. We are sorry to hear you still have outstanding items from your closing in March. If there is anything we can do to help get these items completed, please send a detailed message to corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Terrible Closing Experience

  • Michael D.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

Lennar was only interested in making the quarterly numbers NOT the satisfaction of the buyer. We had a terrible closing experience. We did not get thngs completed in a timely fashion and were pushed the entire time to "just close". I will NOT ever buy another home from Lennar!!!

Lennar responded:
Thank you, Michael, for sharing your experience with us. We are sorry to hear that your closing experience did not meet your expectations. If there are still outstanding warranty items to be resolved, please send us an email with details and reference this review to: CorporateCustomerCare@Lennar.com so we can follow ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Do not recommend Lennar

  • James G.
  • Verified HomeBuyer
  • February 25, 2025
  • Punta Gorda, FL

I was unable to close on the home I originally had built due to the home not being completed on time and several building issues including but not limited to water damage in every room and a large crack in the foundation that extended across the garage floor. I had to closed on a different home which I am now finding issues with.

Lennar responded:
Thank you James, for sharing your experience. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Fast production, no attention to details and also rushing closing for no reason.

  • Francois S.
  • Verified HomeBuyer
  • December 19, 2024
  • Punta Gorda, FL

Terrible process. Rushed us into closing and had to postpone the closing 4 times because the house was not ready each time! Matter of fact.. even after postponing twice, we had our inspection done by an independent inspector and had over 140 items to be fixed/repaired or to be completed at that point! There were even trash and stuff everywhere in the house for the inspection! The layout of the house and the community plan attracted us there, but the construction experience was the worst we had in 40 years during which we built 3 other houses. They subcontract everything at cheap rate and have ...

Lennar responded:
Thank you, Francois for sharing your experience with us. We’re sorry to hear we did not meet your home purchasing expectations. We hope that moving forward, we can earn back your trust as we dedicate ourselves to providing exceptional customer care as a Lennar homeowner. If there were any questions or warranty requests, please don’t hesitate to contact your local customer care team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Lennar needs to care

  • Joseph L.
  • Verified HomeBuyer
  • November 22, 2024
  • Punta Gorda, FL

Lennar needs to do what they agreed to do. Closed based on their word that things would be fixed right away. I bet two months post close and nothing is fixed

Lennar responded:
Good afternoon Joseph, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced during your home-buying process and the months following your purchase. We hope that moving forward, we can earn back your trust and provide a better experience in the future. Please send us an email referencing this review with details of any outstanding items to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Do yourself a favor and purchase elsewhere . . .

  • David R.
  • Verified HomeBuyer
  • July 05, 2024
  • Punta Gorda, FL

while we like the floorplan, the location of the development, and the view we have from our back lanai, the poor quality of construction, Lennar's slow response to issues and general poor attitude toward customers leaves a great deal to be desired. We cant in good conscious recommend Lennar, and sadly would suggest those looking, look elsewhere

Lennar responded:
Good afternoon David,

Thank you for sharing your experience with us. We are sorry we have fallen short of your expectations. We understand how frustrating it can be to see your issues are not being resolved promptly. I will share your comments with upper management for their review.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Very Slow to Address Maintenance Issues .

  • Carole D.
  • Verified HomeBuyer
  • August 11, 2023
  • Port Charlotte, FL

During my final walk- through inspection, I noted several items that needed taken care of and informed the Lennar builder representative of these requests (kitchen cabinets missing shelves, sloppy sheetrock mud and exterior paint already starting to peeling to name a few.) After being assured that these items would be corrected, I proceeded to sign my closing documents. After 7 weeks of moving into my new home, and several phone calls and messages being sent to the builder's office requesting service, I am still waiting for these items to be taken care of. In addition to this, I had the ...

Lennar responded:
Hi Carole, we are sorry to hear about your negative experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Many thing not included shower’s door pool kit and more

  • Serge L.
  • Verified HomeBuyer
  • January 31, 2023
  • Punta Gorda, FL

The cabinet is very low quality compare to what the rep told me i will received

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Na

  • Jeffrey S.
  • Verified HomeBuyer
  • December 20, 2022
  • Punta Gorda, FL

Workman ship is lousy. Responsiveness is awful. Forces closings before home is complete

Lennar responded:
Hello Jeffrey and thank you for writing this review. We want to apologize for the frustrations you have experienced due to quality issues and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - Finnished home is nothing like the model homes, from staged lamps

  • Dennis H.
  • Verified HomeBuyer
  • January 25, 2022
  • Punta Gorda, FL

Finnished home is nothing like the model homes, from staged lamps in living rooms with cords hidden under rugs were no outlets are provided, to trim tile in showers that isn’t put in actual homes. Overall quality is terrible, Door openings uneven, lights not centered, outlets in wrong places, internet wiring frayed in walls/connectors loose, appliances not correctly hooked up, light switches not working, yard with construction debris all over, landscaping a mess!

Lennar responded:
Hi Dennis, thank you for the review. We are sorry to hear about the number of items that did not meet your expectations and satisfaction in your new home. If there is anything we can do to help address these issues, please send our team a message at corporatecustomercare@lennar.com and we will follow up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Horrible Experience!

  • David D.
  • Verified HomeBuyer
  • January 12, 2022
  • Punta Gorda, FL

Poor build quality, lack of communication and Lennar attempted to bait and switch a few items that where in the sample model.

Lennar responded:
Hi David, thank you for taking time to share a review. We are sorry to hear about the poor experience you have faced with your new home. Additionally, we would like to apologize for the lack of and poor communication you have received during the entire process. If there is anything we can ever do to help, please send us a note at corporatecustomercare@lennar.com with any details you can provide and we will follow-up with the team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

They closed too soon to meet their end of year and they and thus the management team are not ready for residences

  • Tracy B.
  • Verified HomeBuyer
  • January 09, 2025
  • Punta Gorda, FL

I have had to live in a construction zone from day one. Could not even get to the elevator as workers were blocking the walkway on my floor cutting materials, carpet, etc. My very cheap dishwasher did not work and was not taken care of for 7 days. Poor quality work.all of the the bi-fold doors (6) looked like they were scraped through gravel at the bottom. The solution was to paint them, still frayed at bottom. Cheap and attention to detail very poor on everything. The trash was overflowing for a week and when I called about it I was told the trash collectors could not get to the dumpster ...

Lennar responded:
Good morning Tracy, we’re sorry to hear we have not met your expectations as far as quality and your experience as a homeowner has been less than satisfactory due to the ongoing construction. We understand your frustration with the current state of the development and apologize for the inconvenience. We truly appreciate your patience as the residential development ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Sales process was most disapointing

  • Brian M.
  • Verified HomeBuyer
  • November 19, 2024
  • Punta Gorda, FL

When evaluating purchase for Coach Home in Dec of 23 we were told completion would be in Q1 of 25. Contract stated that completion would be in Dec of 24. Actual completion was moved to Oct putting us under a financial strain to sell exit house in poor sales market of the summer and early fall months. We asked for help from Matt to move us to a later build in the schedule and that was met with cold indifference. HIs response was "you have to sell the house for loose your deposit." Financing options with Lennar were quite suspect. Offer of reduced closing costs were tied to using Lennar ...

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

The construction / sales dept has NO follow up

  • Joan W.
  • Verified HomeBuyer
  • March 19, 2024
  • Punta Gorda, FL

Buying a home from Lennar is like buying and RV. Once you buy it your salesperson drops you like a bad habit. Arthur our salesperson won't call or email you back and then when asked about he states he tried but I wouldn't return his call. which is a bold face lie. Chris the construction person was supposed to get back with me in a couple of day about an issue. It has been over two weeks. So in conclusion , If Lennar folks can't honor their word what good are they? I mean after all how much effort does it take to respond to a buyers Issue? It speaks to the culture at Lennar where ...

Lennar responded:
Hi Joan, we want to apologize for the issues that you have experienced during your purchase with Lennar. We always want to stay connected to our homeowners during the homebuying process and even after post close. We will be informing the appropriate teams about this situation. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Service Dept Bailout

  • Jeffrey G.
  • Verified HomeBuyer
  • March 19, 2024
  • Punta Gorda, FL

A 1500-unit development with no onsite sales manager. Sales department was not organized on what is going on with the development. Construction personal are drive by superintendents, that let the subcontractors do what they want without supervision or direction. Lennar's in field creed is to pass all mistakes onto the service department. Building wasn't finished during walk through or closing. Hats off to Maria Vasquaz of the service department to finish off the buildings and do it efficiently and make many homeowners happy.

Lennar responded:
Hi Jeffrey. We are sorry to hear that you experienced a negative situation with or construction team and we are going to be informing our team about this so we can help drive improvement. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Home purchase

  • Aleksandr T.
  • Verified HomeBuyer
  • October 18, 2023
  • Port Charlotte, FL

Worst experience in my life

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Extremely disappointment

  • Jan Z.
  • Verified HomeBuyer
  • August 22, 2023
  • Punta Gorda, FL

7 Months delayed, no proper progress updates during this time, incomplete things, did not provide what they told\showed me. Very un-professional dis-organized procedure was not expected from Lennar. Still trying to get things done with no timely response.

Lennar responded:
Good afternoon Jan, We're sorry to hear that you were disappointed with our service. Please do not hesitate to contact us and share more details so we can improve our service by sending an email to LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Poor customer service. No urgency what so ever. Only concerned with getting the property closed.

  • Bruce B.
  • Verified HomeBuyer
  • August 05, 2023
  • Port Charlotte, FL

No words to share anything positive about this experience.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Very poor quality build, dishonest sales process

  • Gerard K.
  • Verified HomeBuyer
  • July 18, 2023
  • Punta Gorda, FL

Production home with little to no attention to detail, By far the worst quality build in my 40 years and 8 new homes. Lennar is more interested in closing new homes than customer satisfaction. Beware of the closing process,

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Lennar

  • Anthony C.
  • Verified HomeBuyer
  • July 11, 2023
  • Punta Gorda, FL

Not sure how this company can clear any letter of occupancy. The house is still incomplete. They FORCE you to close before the home is complete so they can hit their end of the quarter quota.

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Not very good

  • Donald W.
  • Verified HomeBuyer
  • February 21, 2023
  • Punta Gorda, FL

If everything gets done I’ll change my mind

Lennar responded:
Hello Donald, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Not great quality

  • May E.
  • Verified HomeBuyer
  • January 17, 2023
  • Port Charlotte, FL

House thrown together with the promise of....we will fix your issues within a year. We were really disappointed when we were forced to sign for closing. We were told sign or lose your 42,ooo. Cupboards all put together uneven, tile chipped, granite chipped, walls slapped together with oneven drywall, stucco missing on outside of house and more. We almost walked away. My husband has been fixing so much himself. All neighbors say that's how Lennar rolls. We bought this home because our friends said they bought one years ago and they were great....not anymore!!

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1