Lennar Reviews in Punta Gorda, FL

As a retired building/remodeling contractor from New England, I was shocked at the poor quality of workmanship and construction oversight that went into this building. Construction flaws and short cuts were only discovered following hurricane damage that never should have happened if a better quality roof vent had been used. Because a large section of my living room ceiling fell after the insulation above was soaked due to rain pouring into these vents, I was able to see just how poorly this place was constructed. From frame to finish, speed seems to be all that matters. Examples include hip and ridge shingles blown off because they used a light weight 20 year product instead of the better quality product designed for use with the 35 year roof shingles, lack of framing in critical areas that allow for secure drywall application, poorly installed door trim, incomplete kitchen cabinet moulding, appliances in place but not connected, hot and cold water supplies reversed in guest bathroom, white paint and drywall compound clumsily applied around bronze colored window and sliding door frames, and over the range venting microwave not vented to the exterior, preventing moisture from cooking from being expelled to the outside. The list goes on, and these deficiencies are prevalent throughout the neighborhood. That being said, it should be noted that appliances, plumbing fixtures, HVAC components, counter tops, Ring alarm system, all are of good quality. In my opinion, these units are simply being thrown together to fast, and when that happens, corners get cut and construction quality is sacrificed, which is unfortunate, as Biscayne Landing is a nice community with good neighbors in an up and coming area of Port Charlotte. ... More

Many delays. The day of closing so many items were not finished. Was asked to sign a document that they had a final inspection but they couldn't provide a Ceretificate of Occupancy. The quality of workmanship is far below construction standards, especially for the money they are sellling these units. Punchlist was over 30 items and 2 months after closiing no attempt has been made to address them. Had to complete some of them myself in order to make the unit livable.

We just purchased April 2020 and sold April 2022 a new build Lennar townhome in Prior Lake, MN, that experience was great. The attention to detail, commitment to follow here in Punta Gorda, FL is horrible. I booked a flight and the Lennar team was completely aware that I was flying down for a scheduled walk thru August 22 so we could close by the end of August. I walk in and could not believe what I was seeing, no appliances, vents not installed, no weather stripping on front door, garage floor not done, closet doors not hung, closet shelves not hung, filthy dirty outside and in. I'm sure I'm missing several other issues. What was most amazing to me was that the Lennar construction managers said "this is all minor things, the structure is in good shape and will get the rest of it down so we can close in August as that is our "Lennar's" target date" If this was my company and crew I would have fired them all, a complete failure for a final walk thru. We did a video walk thru later that week after I had flown back home and was assured all was taken care of. We met the movers the week of September 12 and some of the issues had been addressed. Still no weather stripping on the front door, the gap was big enough to allow rain, bugs to come right on in. Many paint mars on closet doors that did get hung but looked like they have been thrown around before mounting, inside of the house we completely dirty, shelves not done in the bedroom closets, I called and asked if we could at least get the weather stripping on the front door done while we were here and was assured it would be taken care of, 7 days later it was not done. I was even forwarded a message from Dave that Grant told him he could not find weather stripping anywhere.................hard to believe with a Home Depot just a few miles away. ... More

Sales and Title was great but the build was not and turnover of the home was horrible.. Had I not personally been involved and physically called vendors over to my house I would not have closed on my Closing Date. Project management and Customer Service from the Project Management team was horrible.

The quality of workmanship is a serious concern. Also the warranty work is not good either. I should have purchased from a better builder.

Terrible experience. Forced to close before property was completed. Still have many issues with quality of workmanship. Unsure of security of property with supposed open membership to non-owners for amenities. Review already submitted with same horrendous experience to Lennar. No response received.

Sales - good Closing - average at best Walk through - nothing done between walkthrough and closing. And then they tried to send me to the Warranty team to input more than 15 issues. None of them were terribly hard…they just weren’t completed at anll. It wasn’t until I had to find the correct person, Bo that something got done. Thankfully Bo took care of the customer and without his intervention the experience could have been worse.

They said they would perform our requested.simple take before we moved in. So far hasn’t happened.

We encountered poor communication all the way around during the closing process. The closing coordinator scheduled a “walk-through”, and scheduled it for the wrong time/date. We arrived as told to, and there was no-one there. The follow up was absolutely horrid. The home was NOT ready to close. We encountered plumbing issues, walls were unfinished, blue tape was everywhere, broken tiles, master shower was not finished (no shower doors), the kitchen counter is still uneven, broken window screen, lanai door would not close/lock. I could go on and on with the issues. For a solid week after closing, we had construction workers still coming in and out of our home. Things are still outstanding. Terrible closing experience. Terrible communication. The only person who is trying to help us is Mariella! We have a number of things yet to be fixed! ... More

Lennar is is no way, shape, or form Customer Friendly. No choices or changes at all. "This is what you get and forget about making or requesting even the slightest change". No communication or updates forthcoming from the Lennar reps. Delay after Delay and no real concern or care on their part.

The overall experience is not what I expected. There were and still are many issues with our home. We closed 11/30 and still have not fully moved in due to outstanding issues such as air conditioner not running properly. Windows have issues and can’t close and can’t lock some of them. Lots of small issues that have been taken care of but just the overall time and effort it took to get the problems fixed was exhausting. Sprinklers have a leak which is causing us to use over 2000 gallons of water a day which is going to give us an extremely expensive water bill. Construction manager has done his best to get issues fixed but the trades response time and quality of work has been poor to average at best. ... More

Be prepared to accept an unfinished home. I closed 7 weeks ago and have white raw drywall mud all over my walls, a horribly stained pool, nothing covering the attic openings, broken exterior trim, unpainted sections of exterior walls, etc. All with no hope that it will ever get completed. This is my third new Lennar home in 6 years, and I am still stunned that I live in such an incomplete house.

Lennar rushed us to close at the end of the month but the house was not ready. I gave 1 star on craftmanship because we have so many issues. Tiles are not level, trim work is poor, lumps under carpet, upstairs floor uneven, just to name a few issues.

We are not first time home buyers and we did our due diligence to make sure we were pursuing the best possible purchase available to us, but Lennar made the experience so horrible that we will never purchase another property through them again. Our understanding is that the laws in Florida allow for unethical, shady business practices by builders, where the sales and mortgage teams essentially lie and overpromise to the buyer to quickly lock in the sale and then once the truth of the details are established there is no option to cancel the contract and get the escrow funds back. The manipulation and bait & switch tactics are strategic, calculated, and widespread throughout the company. Zero protection is offered to the buyers and in many cases the quality of work doesn't line up with the purchase price. From the time we signed the contract until today (50 days after closing) we have been dealing with constant issues, lack of communication or wrong information from various individuals, no accountability, increased costs that were not disclosed, and unresolved punch list items. It's incredible and shocking to us that Lennar continues to do business this way and they are allowed to get away with it seemingly unscathed. ... More

This house was not ready for occupancy. Still dealing several issues. Lennar construction is the sloppiest workmanship we’ve ever encountered. We expected more for the money.

The home buying with Lennar was terrible!! Delay after delay with construction and the sales person trying to put a positive spin on poor management practices. Run away from Lennar builders!!!!! Tom

My buying experience was horrible, from the moment I signed the contract and paid my down payment. My sales person did nothing to earn his fee. No one even met me at my home to hand me my keys. I was told they were in a drawer. When I arrived, the house was filthy; there was even a dishwasher in the great room. I have over 40 issues needing warranty work. The workmanship was deplorable. I am shocked that Lennar would let such a product carry its name. The mortgage company was also sub par. I couldn't get people to respond to me, and it took several attempts to get every issue resolved. The ONLY part of my buying experience that was of quality was the closing. My notary was excellent, and the closing was smooth (although, the title company had the incorrect closing date on several documents). Since my purchase, my warranty rep, Susan B., has been EXCELLENT. She is responsive, dependable, and takes pride in her work. ... More

If you purchase in Babcock National from Lennar, DO NOT expect to move in within the first 60 days of closing - your residence will not be inhabitable! The worst part of the experience is the attitude of the construction manager and failure to communicate on resolution. INSIST ON THE WARRANTY DEPARTMENT TO BE AT YOUR WALKTHROUGH WITH AN IPAD TAKI G PHOTOGRAPHS OF ALL THE ISSUES. TEST EVERY APPLIANCE THOROUGHLY DURING YOUR CLOSING.

Communication is terrible! Condo was not completed on time. Multiple issues. Still waiting on kitchen cabinet hardware almost 2 months after close. Shower door is not what was shown to us in the model. It was installed one month after closing and it was a a cheap replacement. That issue is still on going. We were told we would receive a $2600 rebate for these issues and it still is not resolved i.e. check issued.

This was a terrible experience.

This is my third Lennar home and by far the worst experience I have had purchasing a new home. I closed six weeks ago and there are a few items that aren't even complete yet, and many repairs that need to be made, I flew into town for my walk through, and noone showed up until I flagged down one of the sales guys. Very disappointed.

I am trying to give Lennar a good rating but every time I think the warranty service is improving and ready to do their job I am let down. Contractors that are sent to fix a problem do not show up or do half the job. I am lied by the different suppliers all the time. I will give you one of many examples. Defective glass sliding doors. I put in a service request and several weeks later your provider partner calls and makes an appointment for July the thirteenth to replace the doors. The call again a few days later and ask me to take pictures of the defective glass. I spend over an hour taking pictures that were acceptable to the rep. The thirteenth comes and goes. Nobody showed up and nobody called. I give them the benefit of the doubt and after their apologies for the mix up, we reschedule the installation for today July 20th. I called early morning to reconfirm the instruction. I am told the technician is scheduled A photographer not a technician shows up to take pictures of the same door that I had already done and sent in. No technician, no doors,no installation. He tells me to call his Boss. I do but she now decides to communicate via text only. She tells me that it will take 8 to 10 weeks to get the doors from the manufacturer, yet until this morning I was led to believe that the doors would be installed. Of the several conversations I had with the supplier not once did they tell me that the doors would be installed in 8 or 10 weeks. Like this one incident, there are many more. If you care to find out more and how badly your company is doing, please feel free to call me. ... More

Poor workman ship Had to request VP sales to assist me to get things fixed

BEWARE OF WHAT YOU PURCHASE FROM LENNAR DURING THESE TIMES. QUALITY OF MATERIALS, WORKMANSHIP AND SENIOR MANAGMENTS OVERSIGHT OF NEW CONSTRUCTION AT PRESENT IS NON EXISTENT! ONLY CONCERN BY MANAGMENT IS DRIVING SALES, NOT CUSTOMER SATISFACTION!

This truly hasn’t been a wonderful experience. Thank goodness we got a home inspection. We highly recommend that anyone interest in buying a Lennar home do the same. Thank goodness for Susan, she has been a very helpful through this ordeal.