Lennar Reviews in Punta Gorda, FL
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What Punta Gorda Homeowners Have to Say About Lennar.
Read all 580 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. Punta Gorda homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Punta Gorda Area
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Customer Reviews
Lennar - Attention to some of the detail work is not as good as it could
- Charles R.
- Verified HomeBuyer
- January 12, 2022
- Punta Gorda, FL
Attention to some of the detail work is not as good as it could be.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
The construction & sales staff were very helpful. Responded quoickly to all our questions and needs.
- Rodney W.
- Verified HomeBuyer
- January 12, 2022
- Punta Gorda, FL
I worked in the new home construction business all my adult life. I understand the levels of materials and service. Lennar does have the stuff together.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - not completely happy with the house cheap cabinets noisy appliance
- Randall G.
- Verified HomeBuyer
- January 12, 2022
- Port Charlotte, FL
not completely happy with the house cheap cabinets noisy appliance all construction work done fast to get it done with very little regard to building a mid price home
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Very responsive to questions.
- Michael S.
- Verified HomeBuyer
- January 12, 2022
- Punta Gorda, FL
Very responsive to questions. Helpful with the whole process. Nice follow up with things even after the sale.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Never again
- James E.
- Verified HomeBuyer
- January 12, 2022
- Punta Gorda, FL
The sales person, Joseph, was so uninformed, deceptive and unreliable, I will never buy another Lennar property
Lennar responded:
Hi James, thank you for this review. We are sorry to hear about the disappointing service you received during the purchase of your new home. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com, if there are ever any items in which we could assist. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Horrible Experience!
- David D.
- Verified HomeBuyer
- January 12, 2022
- Punta Gorda, FL
Poor build quality, lack of communication and Lennar attempted to bait and switch a few items that where in the sample model.
Lennar responded:
Hi David, thank you for taking time to share a review. We are sorry to hear about the poor experience you have faced with your new home. Additionally, we would like to apologize for the lack of and poor communication you have received during the entire process. If there is anything we can ever do to help, please send us a note at corporatecustomercare@lennar.com with any details you can provide and we will follow-up with the team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Very responsive.
- James M.
- Verified HomeBuyer
- January 11, 2022
- Punta Gorda, FL
I was disappointed with a few items that were not repaired or replaced prior to closing and it took too long after a warranty claim was submitted. Still waiting on 3 replacement doors.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Terrible quality of work from contractors
- Thomas R.
- Verified HomeBuyer
- January 08, 2022
- Punta Gorda, FL
Do not purchase a home in Babcock National due to the poor quality of materials and workmanship. Warranty work is very hard to get done once you have closed
Lennar responded:
Hi Thomas, thank you for sharing your review. We are sorry to hear about the poor service and quality you have received for warranty service in your new home. If there are any specific issues you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Everyone involved in the process was extremely courteous and
- Ricardo M.
- Verified HomeBuyer
- January 07, 2022
- Punta Gorda, FL
Everyone involved in the process was extremely courteous and knowledgeable.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Contractors are terrible. House was a complete disaster zone during building with no help from construction manager. I spent 2 hours every weekend for 3 months cleaning the inside from the workers. My back yard looks like crap and I been in the house 4
- John K.
- Verified HomeBuyer
- January 07, 2022
- Port Charlotte, FL
You have to watch all the time about the building of their house. I was living just right around the corner from my house being built and it was very frustating
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 2
The realtor was great
- Karen G.
- Verified HomeBuyer
- January 06, 2022
- Punta Gorda, FL
Realtor explained Everything in detail, felt satisfied with the whole experience.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Should finish projects before closing!
- George L.
- Verified HomeBuyer
- January 06, 2022
- Punta Gorda, FL
Should finish projects before closing!
Lennar responded:
Hi George, thank you for this review. We want to apologize for any issues you have faced due to incomplete items in your new home. If you have anything outstanding, please reach out to us at corporatecustomercare@lennar.com and we will follow up with the team. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - You use by far the cheapest products from appliances to folding
- Robert P.
- Verified HomeBuyer
- January 04, 2022
- Punta Gorda, FL
You use by far the cheapest products from appliances to folding doors Worst of all is the exhaust vents on the roof. When the wind blows the flapper inside bangs and bangs. I’ve looked at a sample vent and it is cheap cheap cheap With no real fix Mgmt tells me to but my own and install it Wow I won’t recommend your product in the future
Lennar responded:
Hello Robert, thank you for writing this review. We want to apologize for the difficulties you have experienced with your appliances, doors, and exhaust vents. We are sorry to hear of the poor customer service you have received from the local team. If you have outstanding items that we may assist with, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - Entire process from purchase to final walk through & closing
- Daniel G.
- Verified HomeBuyer
- January 03, 2022
- Punta Gorda, FL
Entire process from purchase to final walk through & closing was well organized. We received what was promised, quality & value of our home is great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Promises promises
- John S.
- Verified HomeBuyer
- January 02, 2022
- Punta Gorda, FL
Sales people were friendly. Pool issues took over a month after closing to resolve. Clubhouse and amenities were to be built by summer of 2021. They have yet to break ground. Response to punch list issues has been prompt. Typical production builder.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
The Team Support
- Lawrence H.
- Verified HomeBuyer
- December 31, 2021
- Port Charlotte, FL
The process from beginning to 1 year after purchase is seamless! The smart Home pieces are awesome. We love our new home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Better communication would go a long way in making satisfied
- David N.
- Verified HomeBuyer
- December 31, 2021
- Punta Gorda, FL
Better communication would go a long way in making satisfied customers. Our closing was delayed over 2 months with absolutely no communication from Lennar as to reason. House was still not ready / completed at walk through.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
had a hard time getting Justin to go back and replace cabinet door which all needed replacing. Once we closed that was the end of a personal relationship with the CM.
- Lawrence R.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
i'd like other home buyers to Lennar does not keep to their word. There is still no amenities and we have been told for almost a year they were about to start and now at the beginning of 2022, we still have no amenities.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
Brooks the salesperson was awesome!
- Anthony M.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Brooks the salesperson was awesome!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar rushed to close us despite not everything being finished.
- Anonymous
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Lennar rushed to close us despite not everything being finished. Last minute work was done and rushed to meet the Lennar business quarter close.
Lennar responded:
Hello, thank you for sharing your review. We want to apologize for your rushed experience. If we can provide follow-up or support moving forward please don't hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Professionalism and communications
- Dale S.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Erik was relaying all the required information. Will Moran at Lennar Eagle mortgage was excellent to work with again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar boulders do try to impress but are limited with the options available.
- Bozena N.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Lennar does build beautiful homes and condos and carriage houses to fulfill your desired comfort physically and financially. Their team of assistants ranging from the Realtors to construction and closing agents did an amazing job and they actually cared in helping and making sure everything progressed smoothly. I was very impressed by this overall experience and their communities are absolutely beautiful to enjoy for a lifetime.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Lennar not honoring there word on starting amenities.
- Michael E.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Lennar not honoring there word on starting amenities.
Total Score 4
Quality 4
Trustworthiness 1
Responsiveness 4
Cheap material and inferior construction
- Marilyn G.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Stay away if you are looking for quality
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 1
Lennar - Pleased with initial buying process during construction.
- Nick T.
- Verified HomeBuyer
- December 30, 2021
- Punta Gorda, FL
Pleased with initial buying process during construction. Frustrated with short notice to close (required to close prior to opportunity to view finished product). Final clean up and finishing touch-ups to complex seem to be ignored.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
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