Lennar Reviews in Punta Gorda, FL

We bought our house in end of August 2022, still some things are unfinished. Hard to reach general contractor, hard to reach association. We are really disappointed.

Have not yet moved in and no electricity. FPL says power to unit but nothing is working.

I regret purchasing a home built by Lennar. From the start, the quality of work has been subpar—sloppy finishes, poorly installed fixtures, and noticeable shortcuts in construction. It’s clear that attention to detail was not a priority. Trying to get repairs done has been a nightmare. I’ve contacted their team multiple times, and either get no response or I’m passed from one person to another with no resolution. The agent I dealt with during the buying process was unhelpful and dismissive once the sale was finalized. They made plenty of promises before closing, but completely disappeared afterward. If you’re considering buying a Lennar home, I strongly recommend thinking twice. You’ll be left dealing with problems they should have fixed from the start—with no one to take accountability. ... More

After the contract is signed and the first deposit is made Lennar's customer relations is poor. Every question was basically answered with the same response, "You signed the contract and there are absolutely no changes allowed by Lennar." For over 1 month I visited the construction site weekly and little of nothing was done. Materials sat in the home and yard but little work was accomplished. Lennar could change the closing date but the customer could not even request a closing date. Lennar said they had a new Quality Inspection that would take 1 week. A walk through with the customer and then Lennar needed a week to fix any items prior to closing. I scheduled a professional home inspector after the Lennar Quality Inspection and a great many deficient items were still found. After living in the house for 2 months I have found the quality of materials used by Lennar to be below expectations for the price of the home . Workmanship fair at best. Appliances of the lowest quality. I checked several appliance review sites and the GE appliances installed by Lennar are the lowest quality and price made by GE. In fact, I have already replaced a refrigerator at my own expense. Every step made on the second floor is a load noise on the first floor. Every toilet flush and shower used on the second floor is a loud water rushing sound on the first floor. When the AC or heat comes on it is like a Wind Tunnel in the first floor bedroom. I paid for the ungraded flooring and asked Lennar if the newer waterproof Vinyl plank flooring was available and was told "Lennar does NOT allow any changes to the design." I checked 3 companies and found the Vinyl plank was 2-4 thousand dollars less expensive than the upgraded ceramic planks I paid Lennar. I could go on and on but I am forced to live with my situation but I will continue to advise anyone through blogs, social media and in person to avoid doing business with Lennar. I have no objections to my full name being displayed. ... More

This breaks my heart to even right because we have dreamed of moving to Babcock for years, but what was supposed to be one of the most exciting times in our lives quickly became a nightmare. We have previously purchased a new construction home from Lennar, and we have never been treated so poorly. Trustworthiness Our representative failed to ask what we were looking for, giving us only a few hours to decide on a home and displaying anger when we requested more time. When we asked to see a model that wasn’t in Babcock, we were told there were none. However, our real estate agent successfully found some being built so we could review the floor plan. We continually had to fight for items that were supposed to be included in our contract, such as a washer and dryer on the first floor and our proper elevation. The absolute worst experience was with Lennar Mortgage. We advise paying more for a separate lender. Lennar qualified us multiple times, but 14 days before closing, they suddenly informed us they wouldn’t provide the loan. We fought hard to avoid losing our deposit. The lender claimed that she had never encountered a more qualified applicant, yet they attempted to withdraw the loan just before closing, making it impossible for us to change lenders. It felt like a major scam, and it's no surprise that many homes in our neighborhood seem to "fall through." This situation definitely warrants legal scrutiny, as it appears something unethical is happening. Additionally, representatives attempted to access our home weeks after we closed; thankfully, we had changed the door code. Value for Price Paid Compared to other builders in Babcock, Lennar offers the best value per square footage. However, this comes with significant hassle. Be prepared to fight for everything you think you’ve paid for, jump through hoops, and stay on top of your build. Constantly walk through the property and consider hiring an engineer to inspect it. Although you may save some money, you will spend it on other vendors for tasks that Lennar should reasonably handle. Responsiveness Whenever we asked common questions regarding lots, price adjustments, or fees, we were met with hostility and pressure to purchase. We eventually had to hire a real estate agent to take over the process due to their unwillingness to answer our questions. The lack of transparent information was astounding; for example, we were told irrigation was included in our HOA, as confirmed by our representative, but we still have not received a response since closing. Quality of Workmanship & Materials While Lennar has beautiful floor plans, we strongly advise against buying a home that is scheduled to close near November. Our home was set to be finished in January, and it was evident that the work was rushed. The paint job featured multiple colors, and many walls, including the countertops, are not straight. If Lennar had spent more time and care on our home, I could have overlooked these other issues. The only positive aspect of our experience was our project manager, who joined a week before we closed and was a pleasure to work with. The workers who came to address our issues were also wonderful. In my opinion, it is better to invest more money and choose another builder. We believe this community will be beautiful and wonderful for our growing family, but we will not be recommending Lennar or building another home with them ever again. ... More

Terrible is all I can say. Being lied to is another reason not to buy a new home from Lennar.

Paid cash. Money had to be paid prior to closing. Which was prior to walk through. On Walk through house had a ton of problems and issues and was not even completed. Never had a second walk through which in New York is unheard of to fix all the problems. Morning I closed not one issue on walk through list was addressed and the house still was not finished. To date two months later the home is still not complete let alone items on walk through complete. Now I’m being told I have to take pictures and do item by item on website. Everyone passes the buck not one person handles the situation. It looks like they used refurbished or damaged material throughout my home. Cabinets without paint, modelings that are all damaged, broken tiles, after closing being so upset I had an inspection of my own with over 45 items on it. Not one handle on any cabinet throughout my home is level or parallel to the other. Multiple times I asked for directors or managers to come to my home to which never happened. Completely and utterly disgusted. And so are all the neighbors on my block. But employees were ok taking money but not ok getting jobs done. I’m sure this review will not even be addressed ... More

Our salesperson was dishonest and unresponsive. He used high pressure tactics and forced us to close on an unfinished home (or lose our deposit). Workmanship for an executive home was abysmal. Follow up post sale was non existent with numerous unreturned calls. There has been a complete lack of coordination to get problems rectified. This company is all about moving units and quality is not even factored in.

To say we are disappointed is an understatement. The craftsmanship and quality of work are subpar to say the least. External doors installed incorrectly, closet doors damaged or not even installed, bed and bath doors hung wrong. The drywall and paint were just slapped up with no attention to detail. Windows installed, but don't actually lock. The QC team marked things to be fixed, but they never were, nor was the house/floors cleaned prior to us closing. If we could give them 0 out of 5, we would.

The workmanship is the worst I have ever seen. The follow up is almost nonexistent. Customer service is slower than slow. It takes for ever just to get a return call.

Flat white paint on walls! Really No light fixtures or fans? Really You call yourself a quality builder? Terrible customer service. No updates on status. Treat customers very poorly.

Owner, in Babcock Ranch

Lennar has been a nightmare from day one. I was threatened with taking my retirement to a large fine if I didn't close when Lennar wanted to close. On the day of closing Lennar was not ready and the unit was certainly not completed. I closed on Dec 5, 2022 and as of today Jan 25,2023 I still cannot move my belongings in because the doors and windows still will not lock/open. I have contacted and have been promised by many of Lennar people and still no resolution. I have had to pay an additional $1000 for storage because I cannot move in my condo. I have other issues such as the front entrance floods due to sidewalk not slanted properly, my vanity doors are damaged. I would not refer Lennar to anyone and if something isn't done soon I may consider calling the media. This is ridiculous and shameful that a company can operate in this manner. ... More

To many mistakes in the construction phase broken window glass and sliding glass doors to the lanai leaking water in the sink!!! Terrible

From sales to closing an absolute HORRIBLE EXPERIENCE! Our sales person Matt was MIA most of the time. Our house was not ready for closing but expected us to close anyway. All screens were bent, painting and caulking was horrific. We have a mice problem, front doors don't lock. garage door dented. Because we sold our other home they had us over a barrel cuz we needed to move in. The house was dirty. Their follow up in every department was atrocious and still is. Extremely unhappy.... they don't care! We are seniors in our 80's and feel they took advantage of us. Very negligent. unfortunately this review is not letting me upload pictures. We have been in home for 2 months and still most repairs not completed. ... More

When we came down to Florida.to see our home for the first time it was a pig sty. None of my appliances were hooked up. Had no Primary shower enclosure & still don’t have one after 2 1/2 months . For me Lennar does an awful job of building these homes & I am not the only one in our Villas at Bicayne Landings Fl. Workmanship is is absolutely terrible. Takes forever to get Lennar to fix anything in our Villa hence the shower enclosure Lennar just seems like they don’t care. Would not recommend them to build your home.

Worst buying experience of my life. I wish I could point to one positive aspect but I cannot. Customer service at this organization is nonexistent!

no coordination between lennar groups no quality of materials no quality of workmanship no communication to me i was lied to about what i would be receiving in my home would never recommend a lennar home!

Our house is incomplete and has many workmanships problems. Very poor quality, Tiles needing to be replaced, Cupboard doors and drawers missing, Lennar took ours and gave them to someone else. Been here going on 2 months still no drawers or doors. I would not buy another Lennar home. Quality of material is cheap and needing to stay home daily so people can come to fix things. Construction manager never calls with updates on anything, doesn't even answer his phone. Lennar is good at selling homes, but they are pathetic on building houses. I have given you the marks that you deserve and wish we would not have bought a Lennar home. I would and will tell others to avoid any Lennar built homes and pictures of everything that was and mostly still is wrong and will share them with anyone that was interested in seeing them. I asked to be contacted by someone from corporate not in this little loop in Florida and they also have no time for me. Don't buy a Lennar home unless you want FRUSTRATION. By the way we have a cracked door on our pantry from the screws in it. They will not replace the door they are going to fix it I was told. I know writing this I will get no answers from Lennar. Bottom line people they are great at selling, but they do a very POOR JOB Building them! ... More

The lack of quality workmanship was appalling. There was garbage in our house on move in. There were (and still remain after 2 month) many many issues with the house. The extreme lack of professionalism of both the sales and construction manager. No communication and lack of integrity in many interactions. I can not recommend lenar to others.

Do not purchase a home in Babcock National due to the poor quality of materials and workmanship. Warranty work is very hard to get done once you have closed

My experience was and still a nightmares