Lennar Reviews in Punta Gorda, FL

Customer service from Wendy exceptional.

We love our new home and have enjoyed working with the staff at Lennar. Though everyone has been courteous and professional- we do wish our punch list items were being handled in a more timely manner

When we first arrived at our vacation home the Lennar team was very responsive to resolving any immediate issues. We still have issues pending that they tell us are in the works. We trust that when we return many of these issues will be resolved. So far we have been extremely happy with the process, It is a breath of fresh air to purchase a new home that when you move in all the landscaping and appliances are already in place.

Lennar dedicated team has been responsive to any issues, and are quick to support them. Lennar salespeople are very nice, approachable, and very helpful.

My only complaint has to do with the way HOA fees are collected. The homeowner should only have to pay one fee, Lennar can then take the total amount paid and distribute it to the different, golf membership, grounds maintenance etc. I don’t like having to pay four different fees, it’s a pain.

Our construction manager for trails edge in Babcock ranch was awesome . His name is Cannon and her was super responsive and followed up quickly on all of our issues. He should be used as a role model to all other managers under Lennar,s leadership. We heard so many horror stories from other buyers. But during our closing process Cannon, Joseph- salesman and Dana - Home loan manager also made us feel at ease. Thank You

Good build, I have not seen the condo yet

Realtor explained Everything in detail, felt satisfied with the whole experience.

Overall experience was great. This is a production home builder so do not expect the finished product to be perfect or at the level of a custom builder. That being said Lennar was great to work with and I would recommend them. Experience exceeded our expectations.

Sales staff was very knowledgeable and friendly.

Upfront process of home selection and negotiation of price was efficient

From start to finish only took 20 days. It was a “it fell in our lap” moment. So we thought. Everyone was great, but not a lot of accountability when trying to iron out the kinks. Closing was the smoothest thing about the entire process. Susan has been great with getting corrections scheduled and completed. Her dedication and commitment is above par. She handled each task quickly and professionally. Extremely dissatisfied with the non functional sprinkler system and dead sod. Mainscape is blaming Lennar, Lennar is blaming previous sprinkler company. I really do not care. Not my problem. I have been uncovering my sprinkler heads due to over growth, and putting Pennies on them to test if they come on. They are not coming on. I have been using my own water to hydrate these areas, but my water bill is almost 200.00 because of it. Other than that, I’m happy! ... More

The most reassuring part of the entire purchase was the repair crew for post closing issues!!! Just terrific response time. My sales team were just terrific with me. Always ready to help, answer questions. Bummer about 3 months delay, but that is par for the times we are going through and Ian!

Austin was a very good project manager. Easy to get a hold of when we needed answers. Over all experience was a 10

Not the quality I was expecting.

Dan our sales agent was always on top of everything going on with the build. He was extraordinary ! Our mortgage specialist was beyond informed and intuitive to our needs and fears of taking on a mortgage at retirement age. Mitch our construction manager has address all of our many electrical issues with speed, calm, and knowledge. These three individuals made the most stressful time of our lives a joyful experience

Great buying experience. However the building association is terrible at responding to your needs.

Great experience with Terrance keeping me up to date on the completion date. Construction Manager useless everything he said he would fix before closing was not even touched (walk through was 5 days before closing). Place was not clean construction post and permit box left on front lawn, 5 gallon bucket of joint compound left in garage pieces of concrete left all over the place. It was not a great first look when pulling up to a new home. The reason I only gave trust worthiness a 1 is Actions or lack of action by your construction manager.

I own 1 WCI home, 2 Lennar Veranda Homes, and a Terrace home under contract. My experience with WCI was great however, unfortunately, my experience with Lennar Veranda homes has been miserable, to say the least. I closed on one Bromelia in May and am still waiting for things to be taken care of. I have called and left multiple messages and I have sent several e-mails without any respose at all from Lennar. You guys are irresponsible and I can not recommend you to anybody.

Jamie has been very helpful in understanding how things work!

Arthur our sales person from the beginning of the sales process up through closing was always there to answer any questions and work on our behalf as needed. Post closing we have been quite happy and pleased with the virtual customer service calls established to handle any service requests for minor interior and a couple exterior repairs/replacements.

We rented at Bonita Springs National GC. That is main reason we chose Lennar. The only negative was that it took longer than we hoped to build because of pandemic and economic policies.

I have to say that I had a very wonderful experience with my sales person, Matt when I decided to look for a second home. He was very knowledgeable and easily reached when ever I had and questions or needed assistance with my purchase. The walk thru process was wonderful and Danny was able to assist us with information about all aspects of our unit. The only issue I felt needed to be improved upon was the closing. I think that if anyone like myself who is not computer savvy would be a little unsettled with this process of Doc U sign.

The Condo kitchen vent is not taking cooking smoks out, this is an big issue for Asian families, I have been trying to point this issue from the very begining when I started this purchase deal. The Condo management - Tropical Asles' person who is responsible for Condo structural changes is very non responsive to my request, if I don't get its approval to install a vent to take cooking smoke out, I might consider selling it as this condo is not suitable for Asian cooking style. Secondly, there is a negative side by not installing a fresh air intake in the condo which makes indoor air quality bad overnight with long time no air exchanges, in Minnesota housing regulations, this is a must have, normally contruction will drill a hole in the basement somewhere, and use flex alumi hose to bring fresh air into the basement close to the furnace fan, then the fan will blow fresh air throughout the house, I lived in this kind of house for 40 years, I never need to open my window to get fresh air. I think Lennar needs to consider this in its new designs of condos ... More

Start with the understanding Lennar is a production builder and you are not buying or paying for a one-off custom home and expectations will be reached . The overall experience was greater than my expectations and I was happy for the cost/value received . The small warranty issues have been quickly addressed.