Lennar Reviews in Punta Gorda, FL

Overall poor communication from start to post close. More issues with workmanship than we can count. Should’ve done more research upfront. Lower end priced community, so you get what you pay for. We were excited about the amenities. House is sub par

I was unable to close on the home I originally had built due to the home not being completed on time and several building issues including but not limited to water damage in every room and a large crack in the foundation that extended across the garage floor. I had to closed on a different home which I am now finding issues with.

Sales people were excellent. Very knowledgeable and quick to find answers; They were not pushy nor did they say to us you must decide now because someone else is looking at your house.

The purchase experience itself was good (sales and title), but the overall experience was marred by many poor quality control issues on the finishes. Some examples include: - Cracked grout in both bathrooms, chipped countertops, cabinet handles that aren’t aligned properly, appliances not leveled, poor interior paint job, unlevel floor tiles, etc. We gave them a two-page punch list prior to closing and now it’s two months later and only about 4 of the 20 items have been fixed. This is a vacation home for us and we told the construction manager we were fine as long as everything was fixed within a month of closing (they can feel free to come and go as we aren’t there). But even the things that were supposed to be fixed pre-close weren’t fixed yet. Sub-contractors not familiar with what they should be doing — for example, the included Ring doorbell has a part that has to be put inside the chime within the house; this was not installed on ours (it was in the box they left us) Within the community, sidewalks are already cracking, some outside areas on the grounds are not graded properly (so large puddles form from the irrigation system), so just poor quality control resulting from cheap and poorly supervised workers. ... More

Lennar profits depend on mass production of homes. Improvement can be made by staffing the on site construction mgr. positions. This will ensure a higher quality product (home) with less issues that homeowners request to fix in the first year. Labor contractors standards of quality are much lower than what the Lennar executives expect. To maintain Lennar idea of quality home and reputation of customer service, there needs to be more inspection, rapid response to issues, and observation of labor contractors. The Warrenty Mgr. tries to resolve issues, yet is too overwhelmed. Need more support on site to meet the demand of new homeowners requests. Lennar is not a custom home builder. Thanks. ... More

Lennar is a great company. They have great staff. I don’t have any complaints. I like my house.

The concierge in charge of our home was fabulous. The selling agent was bad and unresponsive. He never returned phone calls, emails or texts. The overall set up of all the different HOA is needlessly complex and never explained eell. The quality of the plug points throughout the house is low. There were several large dry wall holes that were not fixed prior to the final walk through. Roof tiles were missing but the house was deemed all done and it was difficult to get the construction manager to check it and make sure it was done. The refrigerator water line was not connected. Overall wuality of work was bad to indifferent ... More

Lennar completed the construction on time. Only minor issues needed to be addressed. Their warranty website is very efficient. They resolved all concerns (e.g. electrical outlet did not work) very promptly.

The sales experience and closing was a very positive. I received construction progress updates on a regular bases. We closed a week earlier than originally planned. Lennar has been very responsive with repair requests. The only concern I have is the quality of the closet doors. There have been multiple issues with them which have been addressed but my concern is long term durability of the closet doors.

This breaks my heart to even right because we have dreamed of moving to Babcock for years, but what was supposed to be one of the most exciting times in our lives quickly became a nightmare. We have previously purchased a new construction home from Lennar, and we have never been treated so poorly. Trustworthiness Our representative failed to ask what we were looking for, giving us only a few hours to decide on a home and displaying anger when we requested more time. When we asked to see a model that wasn’t in Babcock, we were told there were none. However, our real estate agent successfully found some being built so we could review the floor plan. We continually had to fight for items that were supposed to be included in our contract, such as a washer and dryer on the first floor and our proper elevation. The absolute worst experience was with Lennar Mortgage. We advise paying more for a separate lender. Lennar qualified us multiple times, but 14 days before closing, they suddenly informed us they wouldn’t provide the loan. We fought hard to avoid losing our deposit. The lender claimed that she had never encountered a more qualified applicant, yet they attempted to withdraw the loan just before closing, making it impossible for us to change lenders. It felt like a major scam, and it's no surprise that many homes in our neighborhood seem to "fall through." This situation definitely warrants legal scrutiny, as it appears something unethical is happening. Additionally, representatives attempted to access our home weeks after we closed; thankfully, we had changed the door code. Value for Price Paid Compared to other builders in Babcock, Lennar offers the best value per square footage. However, this comes with significant hassle. Be prepared to fight for everything you think you’ve paid for, jump through hoops, and stay on top of your build. Constantly walk through the property and consider hiring an engineer to inspect it. Although you may save some money, you will spend it on other vendors for tasks that Lennar should reasonably handle. Responsiveness Whenever we asked common questions regarding lots, price adjustments, or fees, we were met with hostility and pressure to purchase. We eventually had to hire a real estate agent to take over the process due to their unwillingness to answer our questions. The lack of transparent information was astounding; for example, we were told irrigation was included in our HOA, as confirmed by our representative, but we still have not received a response since closing. Quality of Workmanship & Materials While Lennar has beautiful floor plans, we strongly advise against buying a home that is scheduled to close near November. Our home was set to be finished in January, and it was evident that the work was rushed. The paint job featured multiple colors, and many walls, including the countertops, are not straight. If Lennar had spent more time and care on our home, I could have overlooked these other issues. The only positive aspect of our experience was our project manager, who joined a week before we closed and was a pleasure to work with. The workers who came to address our issues were also wonderful. In my opinion, it is better to invest more money and choose another builder. We believe this community will be beautiful and wonderful for our growing family, but we will not be recommending Lennar or building another home with them ever again. ... More

My husband and I love this community And look forward to the completion of the pool. Joanne

Despite promises and numerous requests, only a few photos were taken during construction. The final inspection was a disaster. The sales person was not present at the final inspection, nor was the construction supervisor (we were informed he had several inspections that were scheduled for the same date/time). Lennar is driven solely by the schedule to close to satisfy upper management directives....work is done with the approach of "it's good enough, let's move on to the next unit". The warranty department is presented with a list of items to correct....items that should not have passed the construction phase. Closing docs needed to be revised several times post-closing....I had selected the Venmo option for any potential refunds, yet refunds were sent by check. ... More

Very informative about the entire process

Experience was gr8 from start to finish, home is everything we expected and more Simple warranty repair requests have been answered and solved in swift reaponse

This truly hasn’t been a wonderful experience. Thank goodness we got a home inspection. We highly recommend that anyone interest in buying a Lennar home do the same. Thank goodness for Susan, she has been a very helpful through this ordeal.

Great experience! Can’t wait to start making memories!!

The sales person was very professional and helpful The construction manager offered valuable information during our walk through Great home for the price in an excellent community

Many defects / Poor Workmanship. It’s obvious that the team that builds these homes is more interested in Quantity and not Quantity / Pride in workmanship…

I have had to live in a construction zone from day one. Could not even get to the elevator as workers were blocking the walkway on my floor cutting materials, carpet, etc. My very cheap dishwasher did not work and was not taken care of for 7 days. Poor quality work.all of the the bi-fold doors (6) looked like they were scraped through gravel at the bottom. The solution was to paint them, still frayed at bottom. Cheap and attention to detail very poor on everything. The trash was overflowing for a week and when I called about it I was told the trash collectors could not get to the dumpster because the construction workers vehicles were blocking them. Multiple times I was blocked in my assigned parking spot by the construction vehicles and had to find someone to move it. The workers threw their trash on ground (food wrappers, cups) and were left there for days. The hoa fees are confusing and very difficult to decipher who to pay. The website did not allow me access due to behind in accounting, beyond frustrating. Truly my only positive is the golf staff and golf course. ... More

Great CM and was very informative and responsive, the best experience of the three homes we have purchased from Lennar in 3 years.

It’s quick and easy

We had a great experience with Matt brown in purchasing the home and the house was supposed to be completed in 8-10 months and it was 8 months. Amazing

I would highly recommend personally monitoring the entire build process. If you personally can not then get a trust worthy buyer agent that has sold homes in a Lennar community in the past. Lennar sales reps are only focused on net new sales after P&S is signed (selling is their main job). They do not have the bandwidth to support your home build. That said, great properties, great homes, great value compared to other builders. Just pay attention and ask questions, trust but verify everything. Get to know your construction manager. They run the show as best as they can. Good luck.

Mediocre workmanship, fast finish to meet their deadline, which meant even more corners were cut. Painting over light switches, bad wood stain on the railings. Overall pretty cheap looking. Plus the closing experience with Lennar Mortgage was a disaster. I would not buy another Lennar home.

Great neighborhood looking forward to the amenities. We are enjoying our house and where it’s located.