Lennar Reviews in Punta Gorda, FL

Disappointed in the quality of the work. No attention to details

Overall, we had a good experience with our purchase. The warranty group has been responsive and professional. Our sales agent, Matt, was excellent.

Project manager - Lorenzo was very professional and helpful during the walk through as well as afterwards to help review and address any concerns.

Our customer service relationship manager has been outstanding. Everyone is responsive to our needs. As soon as we report an issue, they rectify it immediately. This is our second Lennar Home and would do it again. We love our home and the community.

Very unsettling not getting towel bar in the bathrooms. Thermostat was not compatible with WiFi when we were told many times it was we had to dog it with the Ac company to get it resolved ( had to change thermostat)?Chris did help us reimbursed. The soil has many rocks and construction materials in the soil. No light in the pantry. No support with smart appliances, door and ring setups. The dinning room light outlet box was not center to the room we had to pay to have it corrected. All and all it was a frustrating experience.

while we like the floorplan, the location of the development, and the view we have from our back lanai, the poor quality of construction, Lennar's slow response to issues and general poor attitude toward customers leaves a great deal to be desired. We cant in good conscious recommend Lennar, and sadly would suggest those looking, look elsewhere

My only complaint is that we are struggling to get our phone service to work properly. We are getting Wi-go but struggle to connect to phone calls. Everything else has been great, thank you!

It all went very well from start to finish

We are not first time home buyers and we did our due diligence to make sure we were pursuing the best possible purchase available to us, but Lennar made the experience so horrible that we will never purchase another property through them again. Our understanding is that the laws in Florida allow for unethical, shady business practices by builders, where the sales and mortgage teams essentially lie and overpromise to the buyer to quickly lock in the sale and then once the truth of the details are established there is no option to cancel the contract and get the escrow funds back. The manipulation and bait & switch tactics are strategic, calculated, and widespread throughout the company. Zero protection is offered to the buyers and in many cases the quality of work doesn't line up with the purchase price. From the time we signed the contract until today (50 days after closing) we have been dealing with constant issues, lack of communication or wrong information from various individuals, no accountability, increased costs that were not disclosed, and unresolved punch list items. It's incredible and shocking to us that Lennar continues to do business this way and they are allowed to get away with it seemingly unscathed. ... More

Mortgage process was good. Condo was completed on time and process closing was simple. The only issue would be the fact that Lennar does not put any light fixtures in their condos.

the HOA figure was way off from what I was told when purchasing. it went up 25% from what they told me. was flabbergasted and felt like it was a bait and switch.

I’ve owned three Lennar built homes. The first two were exceptionally well built However, my current new built home that I just purchased has many issues with building Materials and craftsmanship. Lennar is working with me on my list of issues so hopefully all will be good in time.

The craftsmanship is very poor. House left a mess and many simple issues that should have never had to be dealt with. Need to improve on quality control.

From start to finish only took 20 days. It was a “it fell in our lap” moment. So we thought. Everyone was great, but not a lot of accountability when trying to iron out the kinks. Closing was the smoothest thing about the entire process. Susan has been great with getting corrections scheduled and completed. Her dedication and commitment is above par. She handled each task quickly and professionally. Extremely dissatisfied with the non functional sprinkler system and dead sod. Mainscape is blaming Lennar, Lennar is blaming previous sprinkler company. I really do not care. Not my problem. I have been uncovering my sprinkler heads due to over growth, and putting Pennies on them to test if they come on. They are not coming on. I have been using my own water to hydrate these areas, but my water bill is almost 200.00 because of it. Other than that, I’m happy! ... More

Kristan was readily available with lots of information, tips, insight - all with a personal touch, making this new home purchase easier than it probably should have been!

Great home builder great home

We quickly decided once we viewed the community. Like any project, there are small issues that occur. However, the responsiveness and speed at fixing issues have been more than impressive. We love the home, and even if we find an in warranty issue, we don’t have any anxiety. We know Lennar stands behind their product. This is the second time we’ve had the experience to buy new from Lennar. And we definitely will do it again if the opportunity comes along.

Arthur our real estate agent was very helpful and easy to work with. That is the only thing that went well. They rushed to close and get their money at the end of their fiscal year and the finishing work was of poor quality. I am still dealing with the punch list over 9 weeks later. I don't think you could have cheaper appliances. We have spent several hours fixing things ourselves because we were getting tired of waiting for someone to come and do it. This was supposed to be a new home which I would expect to be turn key with maybe a couple of small things but that wasn't the case. Cabinets, doors, trim molding, front door lock, mirror and several other things needed attention. Then trying to work with all the different workers that have to come and and repair the problems has been a problem, they think everyone just sits at home. My husband and I work so it has not been easy. I don't enjoy sending my time off waiting for so many different repairs to be done. I am very disappointed in the quality and workmanship of the condo. ... More

We encountered poor communication all the way around during the closing process. The closing coordinator scheduled a “walk-through”, and scheduled it for the wrong time/date. We arrived as told to, and there was no-one there. The follow up was absolutely horrid. The home was NOT ready to close. We encountered plumbing issues, walls were unfinished, blue tape was everywhere, broken tiles, master shower was not finished (no shower doors), the kitchen counter is still uneven, broken window screen, lanai door would not close/lock. I could go on and on with the issues. For a solid week after closing, we had construction workers still coming in and out of our home. Things are still outstanding. Terrible closing experience. Terrible communication. The only person who is trying to help us is Mariella! We have a number of things yet to be fixed! ... More

First did not fine Arthur trust worthy. Chris the superintendent of the Veranda condos wasn’t to interested in overseeing the initial construction and stated a few times that things would be corrected during the 1 st. Year by filling out repair work orders. I have been in the construction industry and management during my career and have never seen such poor quality . I would sure like to speak with someone as I could offer valued services to Lennar.

This house was not ready for occupancy. Still dealing several issues. Lennar construction is the sloppiest workmanship we’ve ever encountered. We expected more for the money.

Drywall work is some of the worst I’ve seen. I will have to do the repairs myself. The repairs Lennar had done are crap at best. As bad as the drywall is the painting and caulking is way worse. It took two months to get our mailbox keys. My wife called to get answers and was yelled at. This box isn’t big enough for all our complaints.

Compared to the model home, Lennar made several cost cutting changes, without alerting the buyer. They cut the quality of the front door, counter tops, closet in the dining area, and bathroom vanity lighting. In their rush to close before the end of the month, there were numerous repairs that needed to be made. It will take months before most of these are addressed. Their quality control is non existent, as their focus is on volume and profits. We bought this house because we liked the layout and view, and that is basically all we got.

Two weeks before closing, we walked through and discussed the defects that needed to be addressed. (We also missed several defects). We walked through on closing day and not one single thing on that list was fixed. As for warranty issues it seems that once we are told “that’s normal”, even though it is not normal. That’s it, no recourse.

Was all good during the sale process but sales department was extremely disappointing after the sale didn't even acknowledge my business! Never heard from sales department again ! And a ton of issues after I closed they obviously want your money then disappear their goal is get you in and fix all the problems later not a good business model i love my neighborhood and the amenities but extremely dissatisfied with lennar