Lennar Reviews in Sarasota Bradenton, FL

This house was definitely built for renter. Everything is cheaply made. Toilets started leaking, fridge has broken parts, front door is missing weather strips. The buying process was terrible. Lender and seller were not in tune with the community they were representing. The only reason I stayed in through the process was becuase they made eme put down 10% and would not return my money if I walked away. Never again with lennar

We closed on our home on Feb.10,2023. We are extremely thrilled with our experience. Yes, there was a few hiccups, couple of delays, miscommunications, and a couple of repairs to be done but everything was straightened out in the appropriate time frame. Our real estate agent, Paula, was our shoulder to cry on, our uplifting voice and our insanity stablizer !! We are first time home buyers and it was more stressful than we expected but Paula was always there for us. The perfect person for us !!! Our mortgage lender, Elizabeth, was absolutely great ! She was always there when we needed her and tried her very best to keep us in the loop !! Our builder manager, Brandon, was the right person for us. He answered all of our questions and was honest if he didnt have the answer. But would always get back to us wirh the answers !! Our home buying experience was really great for us with Lennar Homes !! Yes, I would recommend everyone involved in our journey !!! Buying with Lennar Homes was a dream come true for us !!! ... More

I purchased my Florida home from out of state, Maryland, therefore it was imperative, to have good communication in the building process. From the onset of the process of purchasing our home there has been questionable glitches when it came to my sales rep, Bobbi , and the communication processes. I was totally disheartened with my experiences with Lennar and I believe it’s mostly due to my sales agent and her failure to communicate honesty and timely. I have videos and emails between us which demonstrates her lack of communication and even her being on top of what was going on with my potential home. I tried to maintain faith in Lennar builders by making various personnel in her management chain aware of my issues and my concerns but to no avail. I never received any consideration with the total failure of my sales agent and her total lacking on her job when it comes to communicating and maintaining customers satisfaction. If I wasn’t so far in the process of purchasing this home I would have walked away. So now I warn any potential buyers to be aware that once you sign the contract you are on your own. ... More

Overall it's been a good experience just waiting for a few more things to get fixed around the house. So far so good.

Lennar doesn’t drop prices, Lennar doesn’t help with closing fees, and Lennar doesn’t put lights in bedrooms! Lennar doesn’t help at all! My experience with LENNAR was my worst experience ever. I’ve purchased many houses across the world but I’ve never once seen something like this happen.

Unfortunately, when it came to our salesman it was a poor experience. When you re spending well over the amount the house is worth just do to the market you expect professionalism atleast. We had a wonderful experience with our project manager who really was attentive but when it came to customer service provided by sales contact it was extremely poor and unprofessional.

Need more attention paid to quality of workmanship.

My experience with Lennar has been horrible.. Since day one I wanted to buy a house with a loan and the person a spoke to thought it was cash and obviously they waited until closing day to contact me and that was a huge problem.. going from buying cash to a loan and I almost lost my deposite which is 10% of the house values ( crazy) if this was my first house I would never want to go through that also because Lennar people are not helpful at all.. honestly I don’t have time to do this but I do not recommend friends or family to buy from Lennar.. I do have experience with Dr Horton and they’re great from costumer service, they help and guide costumer so well something that lennar doesn’t do ohhhh and they don’t keep your money if something goes wrong with the loan/house and you guys take peoples savings with no remorse.. there’s so many things that I would love to say here but don’t have the time to be typing.. So I finally got my house with a lot of problems and needed something to be fix right away and I was told that wasn’t lennars problem and then I was told to contact John buscemi which he doesn’t answer his phone or reply to emails. My name is Christian Buenrostro ... More

Very poor customer service. Very rude management.

This was our first new build experience with Lennar and will probably be our last. 1) The salesperson, while initially helpful, friendly, and professional during the sales process, was not very helpful after we were pressured to close before the house was finished. He made a LOT of promises to follow up on punch list items immediately within two weeks during the final walk-through and then essentially washed his hands after we closed on November 30th. When we followed up, he would use the excuse of only being able to do so much since he is “only” a salesperson. And that he needed to clear things with management each time. We doubt if he even reached out to anyone for clarification and used “management” as an excuse to not provide adequate answers. It has been six weeks since closing and we are still dealing with open items and haven’t been able to rent it out as planned until the major issues are fixed. 2) We went with Lennar on everything: mortgage, title, etc.… And no one knew how to communicate. I was the primary buyer, my wife isn’t even on the mortgage, but they kept sending communications to her and not to me. The emails kept going to her spam messages. When I finally had access to the documents with Lennar Mortgage / Lennar Track, there were documents several documents that were uploaded a month prior, that would have been helpful to me as the buyer. Even this survey was sent to the wrong person. We started looking at other investment properties, this time in the Phoenix area and passed on several developments once we found out they were Lennar developments. ... More

Poor workmanship Lenard representative was not responsive at all

This is our 5th home buying experience (both existing and new construction homes) and by far the worst experience with the building process and quality/value of the home

Workmanship is terrible. The grass in the garden is pretty much dead at this point. No toilet paper holders, shower rails, soap dishes, broken roof tiles, damaged windows screens, lamp on the front lawn doesn’t work, cracked/missing tiles in the driveway, unwired faceplates throughout the home, paint dripping over light switches/tiles, holes behind all light switches, loose fixtures in the all bathrooms, all windows blinds hung the wrong way, gaps in doors throughout the home, missing stucco all over the outside of the home, grass wasn’t placed Properly resulting in tripping hazards everywhere, broken cabinet doors, rusted cabinet handles, drawer handles different for each drawer, broken dryer, rusted bathroom fixtures. I paid 50k over asking price and the house needs a lot of work ... More

Getting responses from departments that are supposed to rectify issues is next to impossible. Seven weeks after closing still have 20+ items remaining from punch list.

Hunter our sales person did a phenomenal job helping us throughout the process. We felt that the sales process was great. Unfortunately, the quality of craftsmanship and work of contractors has been well below average. Lennar sales process 10! Lennar quality of work 5!

Our condo was completed in less than a year which we were pleased with. What I'm not so pleased with is we were left with broken bi-fold doors, a dishwasher and garbage disposal that hasn't worked since day one and still isn't working. Our outside storage unit wouldn't lock with the keys that we were provided so our outdoor stuff could have been stolen while we waited more than a month for it to be re-keyed. We also weren't pleased with the follow up from our sales rep, he was very unresponsive throughout the process. We have put in trouble tickets to fix the problems that are listed above, I would be surprised if there is any urgency in fixing them since we already own the condo. ... More

One should talk to some longer term homeowners to get a good sense of the Lennar building and buying experience. Communication on the closing date was truly lacking and if we didn't call we wouldn't know. The attention to detail of the inside final product didn't show much attention to detail by the people performing it. Their stable of subcontractors do not pay attention to the details that new home buyer expects for the price being paid. Follow up since closing with the warranty group has been satisfactory to date. Sometimes we have had the same group in more than once. We are getting through that phase now slowly but surely. ... More

My experience of watching our home get built was unique. Living in another state causes stress but the team really wanted us to feel part of the process. By weekly receiving updated pics of our home was exciting from Jenn (she was the best and an asset to your company). As it was getting closer to the closing, and trying to get the numbers right, there were allot of concerns with things falling into place, but even with the biggest mountains the team (Julie, Brianne and NIchole) really did a great job making the closing happen on time. The only part of the experience that was stress was during the walk through with our CM, he seemed to want to rush us through, all though he said yes Ma'am and no problem I understand we will fix that. You could see he was frustrated that we wanted to see things working, like running water, a dryer that would heat up, molding around items, electrical outlet outside. He was polite, and these items that were of concern to us, should have been seen to anyone prior to the walk through. Overall, we are happy with the new home, yes there are things that need to be tweaked, but due to shortage of supplies that was out of the builder's control, it was a good process. ... More

The contractor and the customer warranty woman had no time to talk to me…..waited a long time for cabinet drawers……I have a tree still down from Ian & the fact that I closed in the 31st of August, but still couldn’t move until 9/16 since I was waiting for drawers which I finally came in and placed on 10/24. Then one drawer was cracked, so they had to order a new one. That was just the tip of my experience.

Our Lennar home-buying experience can be summed up in two sentences… Lack of communication!!! Poor attention to construction detail!! From the moment we signed the agreement to purchase our new home build, to settlement, we felt like we were left in the dark and unvalued!!! NOT ONCE during the nine month construction did we hear from our sales person with a construction update. We felt fortunate that we lived close by so that we could stop and monitor the progress. Several times we stopped by and noticed issues. We brought the issues to the attention of the Project Manager only to fall on deaf ears. Now all those issues are being handled by the warranty department. I am happy to report that the warranty department has stepped up, listened and is addressing our issues. They are on task and handling the pre-settlement construction flaws (of which there are many). While Lennar chooses to do business this way is puzzling. One would think Lennar cared about their reputation and would handle the issues prior to settlement so that they had happy customers. I would be surprised if the CEO of Lennar would except such poor communication and construction standards on the build out of their home. My guess is that they would, like us, not feel valued and heads would roll if they receive such poor treatment. ... More

The house stood thru the hurricane. The quality of work is terrible. The reason the walls are textured is to hide imperfections and not mud and sand. There are dips and ruts. I like the neighbors and surroundings. Lennar does not look at the home form the inside as a home owner and how things work. The driveway has no sub barrier so grass continuously grows thru. There was so much blue tape warranty said this is construction things not post close warranty.

Our buying experience was great until it was time to close. Our walkthrough was a waste because we couldn’t actually get in to the house and the punch list was SO long they told us that it just wouldn’t get done. We ultimately were forced to close on our half finished house that is already starting to fall apart one moth into it. So beyond disappointing.

Lennar’s selling process was well organized and pretty painless. Their online portal is great. While our house was delayed by 6 months that’s not entirely their fault. Charging US for 5 days of delay while we completed our home appraisal process after waiting 6 months for Lennar seems a bit unfair, regardless of the clause on the contract. Real disappointment was the quality of workmanship in paint, cabinets…pretty low-end.

Do not close on your property until you are happy with the job, the punchlist does not necessarily matter after you close. We are presently 7 weeks after closing and still do not have a functional pool. Lennar was in a rush to close for their fiscal monthly/quarterly numbers. New home consultant disappeared after closing with no replacement figure given. No messages answered or returned after closing, although project manager Trevor has been very helpful. Some of the problems on the punchlist that were supposed to be taken care of before closing are slowly being addressed, but I had to present them via the customer service portal. Also, date and time of the walkthrough prior to closing was scheduled by Lennar and when I requested a different date was refused. After I purchased an airline ticket and flew to Florida for the walkthrough, the NHC called and asked me to postpone as the house was not ready to be seen. This is not all and needless to say, it was not a good experience. ... More

Unfortunately, I do not have a good review regarding the home construction, which is full of problems and defects-- and the list is long. Some workers simply should not construct anyone's home. Customer service and warranty as well as sales is responsive and professional, so hopefully the defects and problems in construction will be taken care of afterwards. However, a new homeowner should not have to plead and stress about the multitude of problems in the new build in a new community.