Lennar Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Lennar.
Read all 328 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sarasota-Bradenton Area
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Customer Reviews
Could have gone beeter
- Mark O.
- Verified HomeBuyer
- October 06, 2023
- Lakewood Ranch, FL
We were forced to close on our new home, and the home was not complete. Lennar had our money, and we were closing virtually because we were located out of state. It was clear that the construction team had not completed the house and had no plans of delivering a finished product. They were pushing as much as they could on the warranty team. I have worked with other competing builders in the area and the Lennar experience was by far the worst I have seen. I'll be buying more homes in the area and most likely not from Lennar. I also won't be recommending Lennar to anyone else who asks me.
Lennar responded:
Hello Mark and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above. If there is anything outstanding in which we could provide some follow-up, please send us a message at LennarCares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Lennar - A huge thank you to Chris customer care manager who helped me
- Eleanor Z.
- Verified HomeBuyer
- February 08, 2022
- Venice, FL
A huge thank you to Chris customer care manager who helped me a lot with scheduling post closings repairs. Very upset with Tremayne construction manager over his response to all remaining issues with construction and very poor workmanship.
Lennar responded:
Hi Eleanor, thank you for sharing a review. We are sorry to hear about your poor experience during the construction of your new home. Thank you for sharing the positive feedback for Chris and your post-close service. If there is ever anything we can do to help, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Lennar is a low end builder so materials will be low end.
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Lakewood Ranch, FL
Lennar is a low end builder so materials will be low end. That said the communities are very nice.
Lennar responded:
Hi, thank you for your review. We are sorry to hear about your disappointment with the quality of your new home. If there are any items that need attention, please feel free to contact us at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bob and Darlene
- Robert P.
- Verified HomeBuyer
- November 02, 2023
- Parrish, FL
Get everything fixed before you move in.... landscaping is a mess....put in for your concernd
Total Score 1
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Lennar - You pay for what you get with Lennar.
- Thomas B.
- Verified HomeBuyer
- October 30, 2020
- Palmetto, FL
You pay for what you get with Lennar. Eagle Home Mortgage is the worst company I have ever worked with.
Lennar responded:
Hi Thomas, thank you for taking time to share your experience with us. We are sorry to hear about your disappointment. Please send us a note at corporatecustomercare@lennar.com with any additional details you can provide, so we can follow-up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 3
Value 5
Responsiveness 4
Forced to close on a home that wasn't complete
- Kevin S.
- Verified HomeBuyer
- July 26, 2022
- Lakewood Ranch, FL
Sadly, our experience with Lennar was not a good one. We have purchased many homes over the years, including a few new builds. The issues: 1. Late. The home was "completed" over 3 months late. 2. Forced to close. Lennar forced us to close on our house on a certain date (5/31) to meet their quarterly figures. They even told me the same. Even after we told them we do not want to close as the house wasn't finished and the punchlist (if you can call it that) was extensive, they closed the transaction anyway. 3. No Cert. of Occupancy. They closed the home before getting the COO. While it did come ...
Total Score 1
Quality 3
Trustworthiness 1
Value 5
Responsiveness 4
Poor workmanship, neglects the obvious defects in the house.
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Lakewood Ranch, FL
Unfortunately, I do not have a good review regarding the home construction, which is full of problems and defects-- and the list is long. Some workers simply should not construct anyone's home. Customer service and warranty as well as sales is responsive and professional, so hopefully the defects and problems in construction will be taken care of afterwards. However, a new homeowner should not have to plead and stress about the multitude of problems in the new build in a new community.
Lennar responded:
Good afternoon and thank you for your kind words regarding customer service, warranty and sales associates. We appreciate the good and the bad feedback, and we apologize for any issues you might be having to deal with regarding the quality of your home. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 2
Responsiveness 5
Bidding for a home is not fair for the home buyer. Every home buyer in our neighboorhood paid a different price for the idenical home.
- Allan S.
- Verified HomeBuyer
- April 12, 2022
- Lakewood Ranch, FL
Take your time during the final inspection. Do not close on your home until the corrections are completed. We have been waiting for over six weeks for the pavers to be replaced in the lani. The granite used in the kitchen is not sealed properly causing permament stains. The granite installation company and Lennar have stated the granite is defected in many homes in Lorraine Lakes but have informed home owners they will not replace the defective granite.
Lennar responded:
Hi Allan, thank you for taking the time to share this review. We would like to apologize for any issues you faced during the purchase process and subsequent follow up you have received with warranty items. If you would like us to follow up on any open items, please send us a message at corporatecustomercare@lennar.com, so we can address with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 3
Value 1
Responsiveness 3
Terrible decision
- Cody W.
- Verified HomeBuyer
- April 11, 2023
- Palmetto, FL
Wouldn’t recommend LENNAR to anyone still trying to get get doors flipped right side up no handles on doors took two months to get lights in rooms
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 3
Very very poor workmanship
- Paul G.
- Verified HomeBuyer
- December 30, 2022
- Lakewood Ranch, FL
Workmanship is terrible. The grass in the garden is pretty much dead at this point. No toilet paper holders, shower rails, soap dishes, broken roof tiles, damaged windows screens, lamp on the front lawn doesn’t work, cracked/missing tiles in the driveway, unwired faceplates throughout the home, paint dripping over light switches/tiles, holes behind all light switches, loose fixtures in the all bathrooms, all windows blinds hung the wrong way, gaps in doors throughout the home, missing stucco all over the outside of the home, grass wasn’t placed Properly resulting in tripping hazards ...
Lennar responded:
Hi Paul and thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 4
Disappointed
- Anonymous
- Verified HomeBuyer
- April 29, 2020
- Lakewood Ranch, FL
Roof leaked after rainstorm. Many small repairs needed, e.g., painting, draws sticking, door locks not working, problems with pool fence, shelves in cupboards. Lennar Customer Care has been very good so far but don't know when leaking roof will be repaired. Cheap towel bars and hardware. This was a very expensive home and we are so disappointed in Lennar.
Lennar responded:
Thank you for taking time to leave a review. We are sorry to hear about the outstanding items for your home. Please send us a note at corporatecustomercare@lennar.com, with any items unaddressed, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 4
DELAYS, DELAYS, DELAYS AND SOME MACHINES NOT WORKING PROPERLY...
- Julio C.
- Verified HomeBuyer
- September 27, 2022
- Lakewood Ranch, FL
DELAYS, DELAYS, DELAYS, AND SOME MACHINES NOT WORKING PROPERLY
Lennar responded:
Hello Julio, thank you for your feedback. We are sorry to hear you are having difficulties with your new home. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
WILL NEVER PURCHASE ANOTHER LENNAR HOME
- John M.
- Verified HomeBuyer
- January 06, 2022
- Venice, FL
After less than a month of moving in a flood occurred in my home, flooding 2/3 of the interior of my newly built home. The drain lines to the washing machine was not connected. I also experienced another flood in a former LENNAR home I had moved from-a Coach home- After just 3 days a sewage backup breached my master bath. Numerous experiences brought to one main conclusion with Lennar employees: incompetence. ALL laborers at LENNAR: No one spoke the English language, making it difficult to communicate my issues. I have purchased to date 4 Lennar homes. 2 of those homes had countless ...
Lennar responded:
Hi John, thank you for sharing your review with us. We are both sorry and disappointed to hear about the major issues you have faced with your new home, along with your previous Lennar home. If there is anything we can do to help in the future, please reach out to us at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Seyf
- Seyf A.
- Verified HomeBuyer
- February 28, 2023
- Lakewood Ranch, FL
Lennar doesn’t drop prices, Lennar doesn’t help with closing fees, and Lennar doesn’t put lights in bedrooms! Lennar doesn’t help at all! My experience with LENNAR was my worst experience ever. I’ve purchased many houses across the world but I’ve never once seen something like this happen.
Lennar responded:
Hello Seyf, and thank you for your feedback. We are sorry to hear you feel this has been your worst experience ever. If there are any issues that have not been addressed, please do not hesitate to contact us directly at Lennarcares@lennar.com, so we can follow up with the local team. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Lennar
- Anonymous
- Verified HomeBuyer
- January 18, 2023
- Lakewood Ranch, FL
Very poor customer service. Very rude management.
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - There are so many issues.
- Fred L.
- Verified HomeBuyer
- March 15, 2022
- Lakewood Ranch, FL
There are so many issues. The quality of workmanship is terrible. The response: it's a production home. Yes, I paid over $900,000 for a "production home." The pool does not work. There is a panel missing by the equipment which, once actually installed, would permit me to run the pool from the panel (also missing) inside my house. I spent nearly $250,000 to rip out the utterly ridiculous work on the inside and replace it with quality elements more appropriate for a now million dollar home 45 minutes from the coast. The hot water heater does not provide enough hot water for a ten minute ...
Lennar responded:
Hello Fred. Thank you for taking the time to provide your review. We are both sorry and disappointed to hear of the list of difficulties, incomplete items, and poor service you have experienced. If we may provide assistance and follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care.
Total Score 1
Quality 1
Trustworthiness 3
Value 2
Responsiveness 1
Buying, closing, repairs
- Julio M.
- Verified HomeBuyer
- January 25, 2022
- Venice, FL
Bad experience overall. I was looking forward to my new home, and unfortunately I was faced with many disappointments.
Lennar responded:
Hi Julio, thank you for sharing a review. We want to apologize for the disappointing experience you have encountered with purchasing your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Poor quality and not good at fixing issues.
- Kevin L.
- Verified HomeBuyer
- January 22, 2022
- Lakewood Ranch, FL
Be careful of the quality and workmanship.
Lennar responded:
Hi Kevin, thank you for this review. We are sorry to hear about the disappointment caused by the quality and responsiveness you have received with your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 2
Responsiveness 1
The material used are of poor quality and the work delivered was questionable. I'm not sure how this could pass inspections with so many major faults.
- Gurpreet K.
- Verified HomeBuyer
- November 09, 2021
- Lakewood Ranch, FL
Ensure you get your independent inspection along the way and have Lennar fix it prior to closing. Post closing resolution is incredibly slow. I'm still waiting for things to be fixed that were identified at closing and 4months later still waiting.
Lennar responded:
Hi Gurpreet, thank you for sharing your review. We are sorry to hear about the poor response you have experienced with customer care. If you have any items requiring attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Very disappointed
- Nelson 2.
- Verified HomeBuyer
- February 26, 2020
- Lakewood Ranch, FL
Lennare has repeatedly dropped the ball. They have not done anything that told us they would do when we bought. We closed in good faith, because they agreed to to fix avery long list of problems with our home. They have made excusses, take short cuts, tried to misslead us. Overall I have no trust or confidence that they do business with honor. I would never recomend them to anyone!
Lennar responded:
Hi Jeffrey, thank you for your feedback about your experience. We are sorry to hear about these difficulties and we truly hope things have improved. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Terrible experince
- Joseph S.
- Verified HomeBuyer
- July 04, 2023
- Lakewood Ranch, FL
Purchased two townhomes in Lakewood Ranch. (Lorraine Lakes) Sales Rep for Lennar was completely unprofessional in his approach. Craftsmanship and customer services has gone by the wayside. Their a production builder and apparently hire anybody.
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Not a good home buying/building experience.
- Anonymous
- Verified HomeBuyer
- October 19, 2022
- Lakewood Ranch, FL
Do not close on your property until you are happy with the job, the punchlist does not necessarily matter after you close. We are presently 7 weeks after closing and still do not have a functional pool. Lennar was in a rush to close for their fiscal monthly/quarterly numbers. New home consultant disappeared after closing with no replacement figure given. No messages answered or returned after closing, although project manager Trevor has been very helpful. Some of the problems on the punchlist that were supposed to be taken care of before closing are slowly being addressed, but I had to ...
Lennar responded:
Hello and thank you for sharing your experience about your new home. We are sorry for the difficulties you've described. If there is anything we do to assist you going forward, please send a message with your homesite address and details at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
Crickets
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Venice, FL
I recently completed a townhouse and they've yet to address any issues with this build. The people involved have yet to come back and address any issues and there are some major issues wrong.
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Terrible.
- Morris K.
- Verified HomeBuyer
- January 12, 2022
- Venice, FL
Terrible. Lots of confusion. Aggressive sales tactics. Lieing. Etc. consider my options due to gathere evidence.
Lennar responded:
Hi Morris, thank you for sharing a review. We are sorry to hear about the issues you experienced throughout the buying process of your new home. Please let us know if there is ever anything we can do to help. Our team can be reached at corporatecustomercare@lennar.com and we will follow-up on any concerns. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lack of quality in workmanship and materials.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Venice, FL
Buyer beware. Lennar hired substandard contractors. Problems since we closed.
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment with the workmanship and quality of finishes for your new home. If there are any items you have that need further attention please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
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