Lennar Reviews in Sarasota Bradenton, FL

This was our first new build experience with Lennar and will probably be our last. 1) The salesperson, while initially helpful, friendly, and professional during the sales process, was not very helpful after we were pressured to close before the house was finished. He made a LOT of promises to follow up on punch list items immediately within two weeks during the final walk-through and then essentially washed his hands after we closed on November 30th. When we followed up, he would use the excuse of only being able to do so much since he is “only” a salesperson. And that he needed to clear things with management each time. We doubt if he even reached out to anyone for clarification and used “management” as an excuse to not provide adequate answers. It has been six weeks since closing and we are still dealing with open items and haven’t been able to rent it out as planned until the major issues are fixed. 2) We went with Lennar on everything: mortgage, title, etc.… And no one knew how to communicate. I was the primary buyer, my wife isn’t even on the mortgage, but they kept sending communications to her and not to me. The emails kept going to her spam messages. When I finally had access to the documents with Lennar Mortgage / Lennar Track, there were documents several documents that were uploaded a month prior, that would have been helpful to me as the buyer. Even this survey was sent to the wrong person. We started looking at other investment properties, this time in the Phoenix area and passed on several developments once we found out they were Lennar developments. ... More

The house stood thru the hurricane. The quality of work is terrible. The reason the walls are textured is to hide imperfections and not mud and sand. There are dips and ruts. I like the neighbors and surroundings. Lennar does not look at the home form the inside as a home owner and how things work. The driveway has no sub barrier so grass continuously grows thru. There was so much blue tape warranty said this is construction things not post close warranty.

Extremely disappointed with the whole process. Our sales agent was NOT responsive - it would take days and multiple outreach for them to respond. And my house was not finished and had many things wrong with it when we closed. Now I’m dealing with all the work orders and it’s very inconvenient to juggle as we work full time. Would not buy from LENNAR again.

It has been one thing after another We had a leak in our wall our tile and baseboard is ruined I had to fight with them for a mold inspection our vanity in that bathroom is cracked and they don’t want to replace it but fix it. The quality of materials is awful our inside door hinges are rusting after living here for less than a month They put do much drywall around my outlets i could not even use them an electrician had to remove outlet cover and chisel away excess drywall in order to make it usable I have paint chipping off my kitchen cabinets already because such cheap quality we also had a leak under our bathroom sink and because of the material being Cheap MDF the cabinet warped still waiting for it to be fixed The trades also got concrete all over my driveway ruing my pavers they have been here 5 times to power wash them and it’s still there We bought this house and all I do I cry I can’t even enjoy it the list goes on and on There are big gaps in my tiles in all bathrooms for not putting enough grout they didn’t caulk in many areas they hung the junction box in wrong place in my living room and list goes on and on ... More

The home was given to me in a complete mess. Now, Lennar expects me to be available all the time to schedule appointments with each individual company for the many issues that the house has. This is a full time job for which I don’t have the time as I work full time. This is the worst experience I have ever had with a purchase of a house.

Terrible workmanship, dishonest, difficult to get things done. We closed in November and are still dealing with items that have not been completed.

I am having a very bad experience with getting issues corrected on a home I closed on Nov. 30th and paid way over asking price. The electrical company is yet to show up to install electrical fixtures, havent showed up 2 times already. Cabinet doors not set correctly, installed the wrong closet doors, grout in tile has all damages and dirt imbedded in it. Closet shelves are all crooked. I am very disappointed with what I am dealing with!!

Every step of the way, we encountered issues. From the sales process, to the mortgage, to title listing the wrong fees on our CD, to having closing delayed two and a half months, no communication, they had the wrong carpet installed during our walkthrough, items listed to be fixed before closing were not, and now dealing with major issues post-closing and contractors show up whenever they want and just leave without finishing the work. Poor communication, lack of workmanship, no real customer service. They just want to move fast and get your money.

Very Bad. experience. Terrible craftsmanship.

As I have reported before, No one showed up for our scheduled walk through after it had been delayed because the Townhome was not ready. Our new closing date was scheduled but was not completed as scheduled because the townhome was not ready. No one helped us try to reschedule the closing or complete items on our punch list. Lennar forced us to close before the home was finished, We received a call around 7 pm with no previous notice on the last day of the month from a remote notary to close on the home. I was very disappointed with the sales staff in particular.

Bad quality, bad communication. Open issues

It was very stressful. They approved me for a loan. I payed 30% down payment and after that they told me that I am not approved and I needed to pay off my car. That was not the plan in first place. I had to spend all my money before I made this big purchase. I don’t want to see any email from Lennar ever again.

I am not even rating this experience. Letting others speak for me. But since I have to add more words here it is. Nothing! If you like to have PTSD please sign up to Lennar customer service.

Everything was ok until we signed the paperwork and then all the all the Promises we were told would be fixed or resolved we are still waiting to be fix! We never got our box of tile we were told would be in our garage and that our lawn to be fixed! We still don’t have grass in our yard after living here two months! I will never buy another house from Lennar and I will be telling everyone about the poor customer service and empty promises we were told would be handled!!

This experience has been way too stressful to even go into detail. So many issues and so many broken promises. No one gets back to you and when they do, it’s nothing but excuses. You schedule for things to be fixed and the contractors don’t show up after you’ve waited around all day for nothing. Missing light bulbs, horrible paint job, grout and paint all over the place, toilet paper holders falling off the walls, pavers loose, crooked poorly installed drawers, dirty carpets. The list goes on and oh! These things were supposed to be completed upon the second walk through and they weren’t. I was promised and asked “do you trust me to finish it?” I stupidly agreed and it never got done. Shame on me for believing it, but shame on Lennar for lying and not getting the job done and getting mad at the buyer when there’s a concern. ... More

Lennar is the worst home buying experience you could ever imagine. Broken appliances . the expectation is for them to completely inconvenience you and nothing ever gets resolved. Dryer broken, stove leaks gas.. techs have been out 3 times now. Still not resolved.Every issues is another problems issue

Buyer beware of what you are getting into with Lennar at Lorraine Lakes. Poor communication from Bobbi the sales agent, a terrible experience with Fernando the "construction manager" and deception from both individuals when it came to the closing issues on our new $700k+ home. It is our dream home in our dream neighborhood. But we never dreamed we would have such a poor experience buying a home this expensive. 6 weeks after closing, we are still awaiting resolution on issues that were identified at our walkthru and were supposed to have been fixed within 24 hours of closing. Our home is sloppily constructed. Evidence of poor workmanship is present in every room. The master shower floor is being scheduled for a complete removal and replacement after having been re-grouted 2x already post closing. Kitchen cabinets being ordered for replacement. Our cooktop is not permanently mounted and slides freely in its opening, scratching the quartz (and warranty refuses to address it). Our carpet in our closet was not completed for 3 weeks after closing. Broken tiles, whole sections not caulked. Just a nightmare of problems. Fernando built a poor version of a beautiful house, was arrogant and difficult to communicate with and chose to throw a hissy fit and stomp out of our only walkthru when we made our concerns known. The warranty team has been struggling to keep up with all our tickets. We have so many outstanding issues I have a hard time keeping them all straight. At least Heather in the warranty dept seems to care and answers the phone and emails about half the time. Once they have your money and you close, you lose all leverage. Beware. ... More

My experience with Lennar has been horrible.. Since day one I wanted to buy a house with a loan and the person a spoke to thought it was cash and obviously they waited until closing day to contact me and that was a huge problem.. going from buying cash to a loan and I almost lost my deposite which is 10% of the house values ( crazy) if this was my first house I would never want to go through that also because Lennar people are not helpful at all.. honestly I don’t have time to do this but I do not recommend friends or family to buy from Lennar.. I do have experience with Dr Horton and they’re great from costumer service, they help and guide costumer so well something that lennar doesn’t do ohhhh and they don’t keep your money if something goes wrong with the loan/house and you guys take peoples savings with no remorse.. there’s so many things that I would love to say here but don’t have the time to be typing.. So I finally got my house with a lot of problems and needed something to be fix right away and I was told that wasn’t lennars problem and then I was told to contact John buscemi which he doesn’t answer his phone or reply to emails. My name is Christian Buenrostro ... More

Very disappointed in the quality of materials and craftsmanship of the home. Extremely sloppy grout, wood work, and painting. We did not expect to move into a brand new home and need to fix SO MANY things— The amount of carelessness, cheap materials, and inexperience of their trade workers is evident in every room. Literally everything from the exterior paint peeling off after only one month, the cracks and water standing in the yard, to the windows being impossible to open—to the bulging outlets, drywall seam lines, and the amount of extra grout smeared on the shower and floor tiles— there is nothing luxurious about any of it! We definitely feel like we got ripped off! ... More

Very disappointed in the overall process, quality and value as well as responsiveness to issues. Keep being told "this is the way it is these days" instead of having the respect and quality that a new house should. The only goal was to close on the house - no matter what shape it was in - and was promised all items would be fixed right away. Going on 2 months and the majority of the issues haven't even been scheduled to be fixed. Everyone is paying A+ prices these days and getting C+ quality and service. Thank you.

Worst buying experience I have ever had. Pressured to do walk thru then nothing on the list from walk thru was completed by closing. 45 days after closing and light fixtures are still on back order, roof tiles broken, and doorbell doesn't work. only in the last 24 hrs has anybody tried to help. Walls are not straight, and paint is one coat of the cheapest paint on the market. Job site was full of trash for entire build and had to personally remove trash behind cabinets and in walls before being inclosed.

Worst experience ever. From purchase to resolving issues

This box is too small for me to express all my dissatisfaction

Not worth it. terrible experience. Not enough room for full review. Too many issues.

Lennar has failed to live up to their promises and reputation... I wish I never purchased these units....