Lennar Reviews in Sarasota Bradenton, FL

A huge thank you to Chris customer care manager who helped me a lot with scheduling post closings repairs. Very upset with Tremayne construction manager over his response to all remaining issues with construction and very poor workmanship.

Lennar is a low end builder so materials will be low end. That said the communities are very nice.

Get everything fixed before you move in.... landscaping is a mess....put in for your concernd

You pay for what you get with Lennar. Eagle Home Mortgage is the worst company I have ever worked with.

Sadly, our experience with Lennar was not a good one. We have purchased many homes over the years, including a few new builds. The issues: 1. Late. The home was "completed" over 3 months late. 2. Forced to close. Lennar forced us to close on our house on a certain date (5/31) to meet their quarterly figures. They even told me the same. Even after we told them we do not want to close as the house wasn't finished and the punchlist (if you can call it that) was extensive, they closed the transaction anyway. 3. No Cert. of Occupancy. They closed the home before getting the COO. While it did come in the next days, the point was that we were not comfortable closing without it. They did it anyway without our approval late in the evening. 4. In addition to closing without our approval, we were told their punch crew would finish all of the items, not to worry. I specifically asked for the remaining work not to be handed to the warranty department. It was agreed. So after we closed, they didn't finish the punch work and handed everything left to the warranty department. They finally finished last week (2 months later). ... More

Unfortunately, I do not have a good review regarding the home construction, which is full of problems and defects-- and the list is long. Some workers simply should not construct anyone's home. Customer service and warranty as well as sales is responsive and professional, so hopefully the defects and problems in construction will be taken care of afterwards. However, a new homeowner should not have to plead and stress about the multitude of problems in the new build in a new community.

Take your time during the final inspection. Do not close on your home until the corrections are completed. We have been waiting for over six weeks for the pavers to be replaced in the lani. The granite used in the kitchen is not sealed properly causing permament stains. The granite installation company and Lennar have stated the granite is defected in many homes in Lorraine Lakes but have informed home owners they will not replace the defective granite.

There is way too much to type but the overall process was awful. I am very disappointed in the entire process with Lennar and would not recommend to anyone honestly. I still have on going issues

Wouldn’t recommend LENNAR to anyone still trying to get get doors flipped right side up no handles on doors took two months to get lights in rooms

Workmanship is terrible. The grass in the garden is pretty much dead at this point. No toilet paper holders, shower rails, soap dishes, broken roof tiles, damaged windows screens, lamp on the front lawn doesn’t work, cracked/missing tiles in the driveway, unwired faceplates throughout the home, paint dripping over light switches/tiles, holes behind all light switches, loose fixtures in the all bathrooms, all windows blinds hung the wrong way, gaps in doors throughout the home, missing stucco all over the outside of the home, grass wasn’t placed Properly resulting in tripping hazards everywhere, broken cabinet doors, rusted cabinet handles, drawer handles different for each drawer, broken dryer, rusted bathroom fixtures. I paid 50k over asking price and the house needs a lot of work ... More

Roof leaked after rainstorm. Many small repairs needed, e.g., painting, draws sticking, door locks not working, problems with pool fence, shelves in cupboards. Lennar Customer Care has been very good so far but don't know when leaking roof will be repaired. Cheap towel bars and hardware. This was a very expensive home and we are so disappointed in Lennar.

The whole process was very overwhelming and messy. We were pushed to close so quickly in this home that had alot of issues to be addressed. We made it aware during walk through, and they told us to just submit a ticket in warranty and they will cover it. The response time from everyone has been very delayed. We are still having issues to this day with our address not being able to be validated because it is a new construction home. We couldn't connect our utilities due to these companies not being able to find our home in their system (new build which is understandable). So with that being said, I was constantly sending them emails that I can't connect our utilites and i am in fear of waking up to no power or water in our house. They said no worries we are going to let you know 5 days before we decide to disconnect your services. I woke up this morning with everything turned off and no notice that this was going to happen. When I made Lennar aware of this, they said oh yeah we disconnected services to your name please call them to set it up. This is so unprofessional and I never want to buy a home with Lennar again. As a first time home owner , I was excited about this experienced but they robbed the joy from us with how we were and have been treated. Even from closing day, the people who were suppose to help us with the paperwork and signing looked miserable working their job. We were so excited to close and they displayed zero emotion during the process , we even felt bad asking for them to take our picture with the new home owner sign because they looked like they wanted us to leave so they can go home. Overall, the only thing I can say was positive was the promos that we were given but that does not trump over the terrible experience we had since day 1. ... More

DELAYS, DELAYS, DELAYS, AND SOME MACHINES NOT WORKING PROPERLY

After less than a month of moving in a flood occurred in my home, flooding 2/3 of the interior of my newly built home. The drain lines to the washing machine was not connected. I also experienced another flood in a former LENNAR home I had moved from-a Coach home- After just 3 days a sewage backup breached my master bath. Numerous experiences brought to one main conclusion with Lennar employees: incompetence. ALL laborers at LENNAR: No one spoke the English language, making it difficult to communicate my issues. I have purchased to date 4 Lennar homes. 2 of those homes had countless issues/defects/poor construction, etc. VERY UNHAPPY/dissatisfied with Lennar-the entire organization. ... More

The agent that sells the house does not give you specific details when I asked about accessories in the house, etc. There are no clarities inside of the contract or at closing. One part of the company doesn’t know what the other one is doing. The mortgage buying experience was completely atrocious and I have experience in buying new homes with other builders. The quality of the materials that are used are absolutely low and cheap. A lot of people in my neighborhood in prosperity lakes have had their roof leaking within the first week by the house. One lady had her sink fall out. Half of the items that were on the inspection before closing were not done but were covered up. If I did not have experience in identifying a lot of the issues, many things would’ve been overlooked. I would never ever recommend Lennar to anybody! ... More

Briefly, Communication throughout the loan, construction and closing process was poor - in some cases, non-existent. But Lennar will hold you to their dates with threats of penalties ... but when they miss a date, that's just how it is ... even if you had travel planned on those dates. The loan process was invasive as any process I've ever experienced; they should make the customer aware that an asset-based loan (which they don't offer with their promotions) would work for many customers vs. an income-based loan.

Lennar doesn’t drop prices, Lennar doesn’t help with closing fees, and Lennar doesn’t put lights in bedrooms! Lennar doesn’t help at all! My experience with LENNAR was my worst experience ever. I’ve purchased many houses across the world but I’ve never once seen something like this happen.

Very poor customer service. Very rude management.

There are so many issues. The quality of workmanship is terrible. The response: it's a production home. Yes, I paid over $900,000 for a "production home." The pool does not work. There is a panel missing by the equipment which, once actually installed, would permit me to run the pool from the panel (also missing) inside my house. I spent nearly $250,000 to rip out the utterly ridiculous work on the inside and replace it with quality elements more appropriate for a now million dollar home 45 minutes from the coast. The hot water heater does not provide enough hot water for a ten minute shower. The person in change of your warranty program confided that it will take months to get to the warranty items. Windows don't lock. Frames are crooked. An interior wall is so bowed that a closet designer could not complete the installation. There is trash everywhere. There was no pre-closing cleaning...I had to pay for the house to be cleaned. The electrical panel/circuits were poorly set up. I had to pay an electrician to correct the problems. Why should I have to wait months for Lennar to do what they should have done before closing? In sum...never again. Your company stinks. ... More

Bad experience overall. I was looking forward to my new home, and unfortunately I was faced with many disappointments.

Be careful of the quality and workmanship.

Ensure you get your independent inspection along the way and have Lennar fix it prior to closing. Post closing resolution is incredibly slow. I'm still waiting for things to be fixed that were identified at closing and 4months later still waiting.

Lennare has repeatedly dropped the ball. They have not done anything that told us they would do when we bought. We closed in good faith, because they agreed to to fix avery long list of problems with our home. They have made excusses, take short cuts, tried to misslead us. Overall I have no trust or confidence that they do business with honor. I would never recomend them to anyone!

Purchased two townhomes in Lakewood Ranch. (Lorraine Lakes) Sales Rep for Lennar was completely unprofessional in his approach. Craftsmanship and customer services has gone by the wayside. Their a production builder and apparently hire anybody.

Do not close on your property until you are happy with the job, the punchlist does not necessarily matter after you close. We are presently 7 weeks after closing and still do not have a functional pool. Lennar was in a rush to close for their fiscal monthly/quarterly numbers. New home consultant disappeared after closing with no replacement figure given. No messages answered or returned after closing, although project manager Trevor has been very helpful. Some of the problems on the punchlist that were supposed to be taken care of before closing are slowly being addressed, but I had to present them via the customer service portal. Also, date and time of the walkthrough prior to closing was scheduled by Lennar and when I requested a different date was refused. After I purchased an airline ticket and flew to Florida for the walkthrough, the NHC called and asked me to postpone as the house was not ready to be seen. This is not all and needless to say, it was not a good experience. ... More