Lennar Reviews in Sarasota Bradenton, FL

Good morning, we recently purchased a condo in Lakewood Ranch and I wanted to send some positive feedback related to Arthur, Carly and Ron. They were available to answer any questions and their response time for any questions was very timely. Especially since we were out of state ! Thank you for making this process seemless.

Worst buying experience I have ever had. Pressured to do walk thru then nothing on the list from walk thru was completed by closing. 45 days after closing and light fixtures are still on back order, roof tiles broken, and doorbell doesn't work. only in the last 24 hrs has anybody tried to help. Walls are not straight, and paint is one coat of the cheapest paint on the market. Job site was full of trash for entire build and had to personally remove trash behind cabinets and in walls before being inclosed.

Very professional organization from the selling agents, salespeople, title group, etc

I recently completed a townhouse and they've yet to address any issues with this build. The people involved have yet to come back and address any issues and there are some major issues wrong.

I am happy with the property but the warranty proccess has been slow and frustrationg; it's been nearly 2 months since closing and am still waiting for punch list items to be completed. It has been difficult to manage since I am not currently located in Florida.

We recently built our new Florida Home with Lennar. Overall, we are very happy with our experience. We bought during the period where they were requiring highest and best offers, which is a bit frustrating. Not only did we not get to choose our options, but we had to bid against everyone else. That being said, the house they delivered was mostly what we were looking for, they delivered a little bit late, but compared to other builders they were fast. The value is great compared to other builders in the area. Our Sales agent was excellent, and the service responses so far have been great as well. It's easy for people to complain about their builders, but when we look around and see the overall state of the housing market, contractor labor shortages, supply chain issues, etc., we feel that the builder did a pretty good job despite those challenges. Sure not everything was perfect, but anyone expecting perfection in this market is either going to pay through the nose, or be seriously disappointed. Overall, building with Lennar has been a very good experience. ... More

Worst experience ever. From purchase to resolving issues

Given high material prices and the very strong demand from home buyers for new homes in Lakewood National, it is my belief Lennar cut corners when possible with respect to quality. The perceived pressure placed on the staff/workers to rush the process to close exacerbates the warranty work necessary afterwards. Interior paint quality and workmanship has been my biggest issue. However a missing smart lock for the front door, a thermostat (per the Honeywell help desk) that isn’t programmable to your phone, a missing kick plate for the dishwasher, and an expensive door that must be replaced because the glass insert was hastily installed, and an electrical outlet that was wired incorrectly are other examples. The construction manager worked diligently to resolve a significant punch list the week leading up to closing. Plus he personally made sure other issues were resolved after closing. So far, the warranty work representatives have been attentive, responsive and friendly. ... More

Our sales rep Art made the purchase process fast and easy. We were sent pics as the home was being built. We have had only one issue after purchase so far and sorry to say there has been no follow up communication from the warranty group. Entry on website received no response from warranty person. The contractor called to make an appointment 4 months out to complete work that should have been done by closing.

sales personnel are great. construction management is horrible

Dont feel we received enough communication with timelines during the build process. We had to reach out many times. Would not use Lennar Mortgage company ever again. Our Mortgage rep was very difficult to work with and made the whole process very stressful. Mixed communication received on final walk thru between our CM and sales rep. Still working on getting some building issues resolved. It just to bad that the builders didnt take a few extra mins to take pride in their work we wouldnt have to have many different contractors to come back and fix their mistakes. (misalligned garage doors which also have to be repainted, front door gap at threshold, cracked mirror, sloppy texturing on walls, grout missing in many places around tile, misaligned cabinet draws, broken garbage can draw, two different style pendant lights in kitchen, poor wiring on electrical) These are nice designed houses - take pride in your work! ... More

Very rushed closing with hundreds of punch list items, some not fixed yet. Warranty service which is supposed to start at 30 Days is just now contacting us at 60 days. Sales and Finance teams delivered, and Construction team helpful, but corporate control of the process and follow up is non-existant.

Pros: Lennar has great houses to offer. I'm satisfied with their design and abundant features. Cons: Lennar's purchasing process is not as streamlined as other competitors. Their departments and affiliated agencies do not seem to be in close communication. I had to make extra effort contacting them to push things forward. I was anticipating to be instructed at every step of the process so I would know exactly what's next. This did not happen. I hope Lennar, as the number 2 builder in the country, would spend more effort to work out an tightly orchestrated workflow for buyers, and guide the buyers at each step. More usefully, if the construction manager/sales can work together and provide construction updates with photos, text, email, that would be even better. There were also some problems with the appliances before/after closing. It took a while to get those issues addressed. After closing, Lennar would not help with appliances, and instead they referred us to the manufacturer. But all the issues we had were all caused by the poor installation quality. So, bring your own home inspector on the walk-through day to save troubles after closing. Summary: I would buy again from Lennar due to its great design. I hope the above mentioned improvements can be done to make customers even more satisfied. ... More

I am very satisfy with the response i get from the construction managers, Tom and Fernando. Also Heather, from customer service, is great. And, when i need help I can also count on Olivia Macey, in sales for, to immediately get involved and help. Even though I still have some issues that need to be resolved, but overall, the people i deal with at Lennar are excellent employees and Lennar is lucky to have them. So I hope that Lennar Management appreciates these valuable employees and treat them accordingly.

Everybody was terrific, from initial contact with Olufunsho the sales rep. to Alkia at Lennar Mortgage, J.L. with Lennar Title and most importantly Lennar Warranty for any post purchase issues.

The home buying experience was very frustrating. Our home was delayed by 4-5 months while other homes on same street that contracted 3-4 months later were finished earlier. Compared other homes we’ve had built, It appeared that Lennar just slapped stuff together so they could close. Now we have to deal with it through the warranty process which is inconvenient. Examples are broken window, front door doesn’t line up with hopes drilled, no hardware on the door, island 3/4 inch lower on one side, floors stained, no address plate on outside, and I can keep going. We spent alot of money to move here and bought a new house so we wouldn’t have to deal with this stuff. We were told many things were on back order but when we called the distributor directly they had no record of an order being placed. I will say the warranty department has been responsive and Nekol does a good job. Our comments are consistent with the experience of every homeowner we’ve met. The bottom line is we would not buy from Lennar again, ... More

Poor communication. Changed CSR reps 3 times. Multiple delays mixed with the horrible communication required multiple moves and overlapping rent on multiple locations. Then gave estimate of 6 months, so we signed a 7 month lease, just to find out 2 weeks later they wanted to rush the close within a month so they could hit financial targets for the quarter. Several issues due to rushed close causing dealings with about a dozen contractors post closing. Various issues around the house still unresolved. Too many to go into detail, but a few; garage door misaligned, bathtub badly damaged, crack in cabinet molding, missing pool automation box. Escalated to management multiple times with poor excuses and not a single apology for issues and financial impact caused by their team. Love the house, but would never buy from Lennar again. ... More

straight forward approach. Easy to communicate with.

Salesman threatened us. because we did not go with Lennar's preferred lender, which is owned by Lennar. Salesman stated in clear terms, if the lender we chose, a national mortgage company, was not ready at a moment's notice to close , Lennar would keep our deposit and sell the home elsewhere.

Overall Lennar is better then most builders in the area. The houses are solid as I was fortunate enough to watch my house be built living down the street in another Tortuga Home. Dealing with mortgage people was a challenge just getting the math correct on their end. Dealing with the Salesman, Construction Manager and Warranty Manager were easy as they always responded in a timely manner. Getting things fixed after the sale, for the most part, was in a timely manner. Construction site is filthy (with non construction material) as workers do not pick up after themselves which intern blows all over your new property. All in all we are happy with our decision to choose Lennar. ... More

It was a good experience.

Take your time during the final inspection. Do not close on your home until the corrections are completed. We have been waiting for over six weeks for the pavers to be replaced in the lani. The granite used in the kitchen is not sealed properly causing permament stains. The granite installation company and Lennar have stated the granite is defected in many homes in Lorraine Lakes but have informed home owners they will not replace the defective granite.

Olufunsho was a good sales person. Fernando, the construction manager was helpful.

Sales and initial communication was great. Quality of workmanship was average. Some good items in the house and some cheap items. More effort on cleanup before move in would help. Fixing the problems is taking a long time (or maybe they will never be fixed?).

Be aware of all the corners they are now cutting.