Lennar Reviews in Sarasota Bradenton, FL

Quality of workmanship poor. Attention to detail poor.

Dylan, our sales representative, has been a huge failure since sales contract was signed. Either does not reply to our text messages regarding questions or concerns or responds days later. Ray, the construction manager present at our second walkthrough since our first walkthrough was a major waste of time, failed to address many issues identified again and the ones that were addressed, especially as it relates to painting, he allowed poor quality work to continue. Had I known all this jnformation in October when contract was signed I would never have purchased from Lennar. This whole experience has left an extremely bitter taste in my mouth. ... More

The sales and finance teams are awesome. The warranty team has been good to work with. The overall construction, workmanship, oversight and quality are absolutely terrible. The trade workers have no regard for the way they perform their jobs. When the home was completed and turned over to me it was a disgrace. Please take some pride in what you do and give people a home they can be proud of from day one.

It. Has been a disappointing experience from sales, orientation, communication, follow through to correct. deficiencies in the house a landscaping. . I am guessing you have too few staff to provide the qualities you promise. The delays in getting to closing I.e. simple repairs and/or replacements made it extremely costly and frustrating arranging shipping, transport etc all of which was easily easiily solveable.

Workmanship of all grouting was terrible. All shipping plastic on the shower basin was not removed and was caulked over the top and peeling off. Overspray of white paint on black cabinets. Many door trim finish boards were cut over an inch short and just caulked at the floor. Garage door floor area had to be floated because there were 1/2 gaps on both far left and far right sides of the door when the door was closed. Alot of mortar was spilled on the garage floor and front porch which all needed to be chipped off. Paint and stains on the carpet. We had the carpets steamed cleaned before we moved in. A number of items that were to be fixed between the initial walk through and closing were not completed. During the final walk through several workers were still in the house working on the issues. We closed 2/28/23 and as of 4/11/23 our yards sod is not complete. Many issues were not addressed in the timely manner that the CM stated they would be. The evening before the down payment was to be made, we were notified of a price increase. ... More

Unfortunately, when it came to our salesman it was a poor experience. When you re spending well over the amount the house is worth just do to the market you expect professionalism atleast. We had a wonderful experience with our project manager who really was attentive but when it came to customer service provided by sales contact it was extremely poor and unprofessional.

Our Lennar home-buying experience can be summed up in two sentences… Lack of communication!!! Poor attention to construction detail!! From the moment we signed the agreement to purchase our new home build, to settlement, we felt like we were left in the dark and unvalued!!! NOT ONCE during the nine month construction did we hear from our sales person with a construction update. We felt fortunate that we lived close by so that we could stop and monitor the progress. Several times we stopped by and noticed issues. We brought the issues to the attention of the Project Manager only to fall on deaf ears. Now all those issues are being handled by the warranty department. I am happy to report that the warranty department has stepped up, listened and is addressing our issues. They are on task and handling the pre-settlement construction flaws (of which there are many). While Lennar chooses to do business this way is puzzling. One would think Lennar cared about their reputation and would handle the issues prior to settlement so that they had happy customers. I would be surprised if the CEO of Lennar would except such poor communication and construction standards on the build out of their home. My guess is that they would, like us, not feel valued and heads would roll if they receive such poor treatment. ... More

We were forced to close on our new home, and the home was not complete. Lennar had our money, and we were closing virtually because we were located out of state. It was clear that the construction team had not completed the house and had no plans of delivering a finished product. They were pushing as much as they could on the warranty team. I have worked with other competing builders in the area and the Lennar experience was by far the worst I have seen. I'll be buying more homes in the area and most likely not from Lennar. I also won't be recommending Lennar to anyone else who asks me.

A huge thank you to Chris customer care manager who helped me a lot with scheduling post closings repairs. Very upset with Tremayne construction manager over his response to all remaining issues with construction and very poor workmanship.

Lennar is a low end builder so materials will be low end. That said the communities are very nice.

Get everything fixed before you move in.... landscaping is a mess....put in for your concernd

You pay for what you get with Lennar. Eagle Home Mortgage is the worst company I have ever worked with.

Sadly, our experience with Lennar was not a good one. We have purchased many homes over the years, including a few new builds. The issues: 1. Late. The home was "completed" over 3 months late. 2. Forced to close. Lennar forced us to close on our house on a certain date (5/31) to meet their quarterly figures. They even told me the same. Even after we told them we do not want to close as the house wasn't finished and the punchlist (if you can call it that) was extensive, they closed the transaction anyway. 3. No Cert. of Occupancy. They closed the home before getting the COO. While it did come in the next days, the point was that we were not comfortable closing without it. They did it anyway without our approval late in the evening. 4. In addition to closing without our approval, we were told their punch crew would finish all of the items, not to worry. I specifically asked for the remaining work not to be handed to the warranty department. It was agreed. So after we closed, they didn't finish the punch work and handed everything left to the warranty department. They finally finished last week (2 months later). ... More

Unfortunately, I do not have a good review regarding the home construction, which is full of problems and defects-- and the list is long. Some workers simply should not construct anyone's home. Customer service and warranty as well as sales is responsive and professional, so hopefully the defects and problems in construction will be taken care of afterwards. However, a new homeowner should not have to plead and stress about the multitude of problems in the new build in a new community.

Take your time during the final inspection. Do not close on your home until the corrections are completed. We have been waiting for over six weeks for the pavers to be replaced in the lani. The granite used in the kitchen is not sealed properly causing permament stains. The granite installation company and Lennar have stated the granite is defected in many homes in Lorraine Lakes but have informed home owners they will not replace the defective granite.

There is way too much to type but the overall process was awful. I am very disappointed in the entire process with Lennar and would not recommend to anyone honestly. I still have on going issues

Wouldn’t recommend LENNAR to anyone still trying to get get doors flipped right side up no handles on doors took two months to get lights in rooms

Workmanship is terrible. The grass in the garden is pretty much dead at this point. No toilet paper holders, shower rails, soap dishes, broken roof tiles, damaged windows screens, lamp on the front lawn doesn’t work, cracked/missing tiles in the driveway, unwired faceplates throughout the home, paint dripping over light switches/tiles, holes behind all light switches, loose fixtures in the all bathrooms, all windows blinds hung the wrong way, gaps in doors throughout the home, missing stucco all over the outside of the home, grass wasn’t placed Properly resulting in tripping hazards everywhere, broken cabinet doors, rusted cabinet handles, drawer handles different for each drawer, broken dryer, rusted bathroom fixtures. I paid 50k over asking price and the house needs a lot of work ... More

Roof leaked after rainstorm. Many small repairs needed, e.g., painting, draws sticking, door locks not working, problems with pool fence, shelves in cupboards. Lennar Customer Care has been very good so far but don't know when leaking roof will be repaired. Cheap towel bars and hardware. This was a very expensive home and we are so disappointed in Lennar.

We paid for a 3rd party inspection report which was sent to the construction manager to take care of prior to our closing the day of our final walkthrough half of the items weren’t taken care of and he promised he would take care of them if we signed off on the home. The biggest item that I am still upset about is our driveway which was not properly leveled prior to laying the pavers and it has dips throughout. I have copies of written communication from Chase our construction manager saying it will be taken care of both prior to our closing and after and that “the price has been approved” but here we are 3 months after our closing with no resolution. This whole experience confirms to me that our satisfaction as buyers was totally set aside just so Lennar could squeeze another home closing in at the end of November at fiscal year end. ... More

The whole process was very overwhelming and messy. We were pushed to close so quickly in this home that had alot of issues to be addressed. We made it aware during walk through, and they told us to just submit a ticket in warranty and they will cover it. The response time from everyone has been very delayed. We are still having issues to this day with our address not being able to be validated because it is a new construction home. We couldn't connect our utilities due to these companies not being able to find our home in their system (new build which is understandable). So with that being said, I was constantly sending them emails that I can't connect our utilites and i am in fear of waking up to no power or water in our house. They said no worries we are going to let you know 5 days before we decide to disconnect your services. I woke up this morning with everything turned off and no notice that this was going to happen. When I made Lennar aware of this, they said oh yeah we disconnected services to your name please call them to set it up. This is so unprofessional and I never want to buy a home with Lennar again. As a first time home owner , I was excited about this experienced but they robbed the joy from us with how we were and have been treated. Even from closing day, the people who were suppose to help us with the paperwork and signing looked miserable working their job. We were so excited to close and they displayed zero emotion during the process , we even felt bad asking for them to take our picture with the new home owner sign because they looked like they wanted us to leave so they can go home. Overall, the only thing I can say was positive was the promos that we were given but that does not trump over the terrible experience we had since day 1. ... More

DELAYS, DELAYS, DELAYS, AND SOME MACHINES NOT WORKING PROPERLY

After less than a month of moving in a flood occurred in my home, flooding 2/3 of the interior of my newly built home. The drain lines to the washing machine was not connected. I also experienced another flood in a former LENNAR home I had moved from-a Coach home- After just 3 days a sewage backup breached my master bath. Numerous experiences brought to one main conclusion with Lennar employees: incompetence. ALL laborers at LENNAR: No one spoke the English language, making it difficult to communicate my issues. I have purchased to date 4 Lennar homes. 2 of those homes had countless issues/defects/poor construction, etc. VERY UNHAPPY/dissatisfied with Lennar-the entire organization. ... More

If I can give zero stars I would. This is the first time buying a house and I’ll never buy a house with lennar again.

The agent that sells the house does not give you specific details when I asked about accessories in the house, etc. There are no clarities inside of the contract or at closing. One part of the company doesn’t know what the other one is doing. The mortgage buying experience was completely atrocious and I have experience in buying new homes with other builders. The quality of the materials that are used are absolutely low and cheap. A lot of people in my neighborhood in prosperity lakes have had their roof leaking within the first week by the house. One lady had her sink fall out. Half of the items that were on the inspection before closing were not done but were covered up. If I did not have experience in identifying a lot of the issues, many things would’ve been overlooked. I would never ever recommend Lennar to anybody! ... More