Lennar Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Lennar.
Read all 513 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sarasota-Bradenton Area
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Customer Reviews
Quick to close the sale, slow to finish the build.
- Scott D.
- Verified HomeBuyer
- January 25, 2022
- Lakewood Ranch, FL
Home wasn’t close to finished for the walk through and wasn’t finished for closing. Almost two months on and I am still running around trying to get them to complete projects. I gave them four stars for trustworthiness only because I believe it will get completed.
Lennar responded:
Hi Scott, thank you for sharing your experience with us. We would like to apologize for the ongoing frustrations with getting items completed in your new home. If there are any items still outstanding in which we could provide assistance, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 1
Lennar - Corporate needs to take off the suits and put work clothes on
- Vanessa C.
- Verified HomeBuyer
- January 25, 2022
- Lakewood Ranch, FL
Corporate needs to take off the suits and put work clothes on and get down to the nitty gritty see their output of their constructions
Total Score 4
Quality 1
Trustworthiness 5
Responsiveness 5
High value homes with no sacrifice in quality
- Anonymous
- Verified HomeBuyer
- January 24, 2022
- Lakewood Ranch, FL
We purchased a fully upgraded home in a new Lennar development, and were pleased by the excellent result. High professionalism was shown by every employee we encountered. The pandemic years caused some delays in the build process, but Lennar persevered and still delivered.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The offer process was extremely stressful
- Bonnie D.
- Verified HomeBuyer
- January 23, 2022
- Lakewood Ranch, FL
The offer process was extremely stressful & drove the home prices above where they should be. They did not honor the people who were on the waitlist for several months, waiting for their homes.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Poor quality and not good at fixing issues.
- Kevin L.
- Verified HomeBuyer
- January 22, 2022
- Lakewood Ranch, FL
Be careful of the quality and workmanship.
Lennar responded:
Hi Kevin, thank you for this review. We are sorry to hear about the disappointment caused by the quality and responsiveness you have received with your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
Lennar - I am having a very bad experience with getting issues corrected
- Halina V.
- Verified HomeBuyer
- January 20, 2022
- Lakewood Ranch, FL
I am having a very bad experience with getting issues corrected on a home I closed on Nov. 30th and paid way over asking price. The electrical company is yet to show up to install electrical fixtures, havent showed up 2 times already. Cabinet doors not set correctly, installed the wrong closet doors, grout in tile has all damages and dirt imbedded in it. Closet shelves are all crooked. I am very disappointed with what I am dealing with!!
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
My salesman was top of the line
- Rosemary D.
- Verified HomeBuyer
- January 20, 2022
- Lakewood Ranch, FL
Lennar delivers a quality product, top shelf. They are organized, professional, sales staff are pleasant and knowledgable and the home is beautiful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar is right there when I need them definitely 5 star Love
- Deborah T.
- Verified HomeBuyer
- January 19, 2022
- Lakewood Ranch, FL
Lennar is right there when I need them definitely 5 star Love my new home here the staff has been a pleasure to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar expected to close when the home wasn't finished
- Grasshopper L.
- Verified HomeBuyer
- January 19, 2022
- Lakewood Ranch, FL
I have tempered my expectations of the builder Lennar with all that has happened over the past several years with the pandemic, labor crunch and all of the other challenges facing individuals and companies. However, Lennar uses and iron clad contract where you follow their rules or they keep your 10% down and then sell your contracted home to someone else - to say they have you between a rock and hard place is an understatement. Long story short - my new home was not complete when I received the "time to close" notice. So we closed, I headed to our new home and what did I find - a home that ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - Nice layout however finishes are low end and workmanship was
- Albert M.
- Verified HomeBuyer
- January 19, 2022
- Lakewood Ranch, FL
Nice layout however finishes are low end and workmanship was marginal
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Sales and warranty service were top notch!
- Paul C.
- Verified HomeBuyer
- January 19, 2022
- Lakewood Ranch, FL
We were very pleased with our sales and closing experience, as well as the follow up warranty service walk through.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
A long and winding road.
- Francis D.
- Verified HomeBuyer
- January 19, 2022
- Venice, FL
Would not recommend this builder. “Everything’s Included” is not entirely true. Also too much reliance on “technology” to handle everything - difficult to communicate face to face.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Second property we have built with Lennar.
- Kenneth R.
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
Second property we have built with Lennar. Overall happy with end result
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Sales staff and closing staff
- Janet R.
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
Everything included is a great feature
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything was bad
- Anonymous
- Verified HomeBuyer
- January 18, 2022
- Venice, FL
Every step of the way, we encountered issues. From the sales process, to the mortgage, to title listing the wrong fees on our CD, to having closing delayed two and a half months, no communication, they had the wrong carpet installed during our walkthrough, items listed to be fixed before closing were not, and now dealing with major issues post-closing and contractors show up whenever they want and just leave without finishing the work. Poor communication, lack of workmanship, no real customer service. They just want to move fast and get your money.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Lennar - Unit wasn't ready and we were forced to pushed to close.
- Anonymous
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
Unit wasn't ready and we were forced to pushed to close.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Salesman
- Anonymous
- Verified HomeBuyer
- January 18, 2022
- Venice, FL
Pretty area close to beaches pretty landscape
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar’s policy change just as we were purchasing
- Michael M.
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
Original purchase policy for the condo’s had us on a waiting list as first available, as soon as our turn came up Lennar changes it’s policy to highest bidder. This caused a delay in our purchase along with a price increase.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Quality of workmanship/materials used are very low
- MARLENE F.
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
Quality of workmanship/materials used are very low
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - My sales person was very professional and super helpful it made
- Raisa S.
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
My sales person was very professional and super helpful it made buying process easy and enjoyable!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Quality was lagging as was completion date.
- Ryan M.
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
Quality was lagging as was completion date. A bit unfortunate but felt Lennar Corp was more concerned with getting our building closed out before the end of their fiscal year, vs. the quality of the product. That said, we knew coming in that quality was not what Lennar is known for so didn’t expect a custom/quality job to begin with. I feel most bad for folks like Arthur and Ron who are just executing the direction they are provided, often with limited control of the process.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 5
Lennar - We’ve bought 5/6 homes from lennar we have always had a great
- George O.
- Verified HomeBuyer
- January 18, 2022
- Lakewood Ranch, FL
We’ve bought 5/6 homes from lennar we have always had a great experience with them I must say this time the Quality is just not what it use 2 b.
Total Score 5
Quality 2
Trustworthiness 5
Responsiveness 5
Not "MOVE-IN" ready
- Thomas W.
- Verified HomeBuyer
- January 15, 2022
- Lakewood Ranch, FL
We were excited to move in to our new home (which was delayed nearly 4 months) in early December. When we arrived we found the home not "ready" for occupancy. The tile floor was dirty and paint spattered. There was much "blue tape" that still remained in areas identified in previous walk-throughs...far too many to mention here. The lanais were dirty (still are) and in need of a wash down. Our "punch-list" is still very lengthy. I will give kudos to Butch Ogden our sales rep as he was accessible and helped as much as he could to try and resolve some of our problems. Unfortunately there was ...
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 2
Lennar - Refrigerator was a problem but they resolved it
- John B.
- Verified HomeBuyer
- January 14, 2022
- Lakewood Ranch, FL
Refrigerator was a problem but they resolved it
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Stressful bid process, poor quality, great sales and construction manager
- Anonymous
- Verified HomeBuyer
- January 14, 2022
- Lakewood Ranch, FL
First of all, we we were on a waiting list for our home. Then, out of the blue, we had to endure a lengthy wait with stressful bidding...raising the price over 100k than original list price! Upon moving in, we found the the quality of trade workmanship sorely lacking. There were way too many issues on the punchlist and afterwards for any of the Lennar staff to reasonably complete in the 60 day period. We still have many issues to resolve...and a tilted ceiling that cannot be reasonably addressed. Love the place...just wish we had a much better experience. Thank heavens the salesman and ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
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