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Lennar Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Lennar.

Read all 394 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Sarasota-Bradenton Area

394 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 3.5

Quality 3.1

Trustworthiness 3.4

Value 3.7

Responsiveness 3.3

Lennar in Sarasota-Bradenton Area

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Customer Reviews

Disappointing Communication and Invasive Finance Process

  • Paul A.
  • Verified HomeBuyer
  • December 19, 2024
  • Parrish, FL

Briefly, Communication throughout the loan, construction and closing process was poor - in some cases, non-existent. But Lennar will hold you to their dates with threats of penalties ... but when they miss a date, that's just how it is ... even if you had travel planned on those dates. The loan process was invasive as any process I've ever experienced; they should make the customer aware that an asset-based loan (which they don't offer with their promotions) would work for many customers vs. an income-based loan.

Lennar responded:
Good afternoon Paul, and thank you for sharing your experience. We sincerely apologize for any issues you may have experienced during your homebuying journey and with your new home. We hope to earn back your trust as we work hard to improve our ...

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Seyf

  • Seyf A.
  • Verified HomeBuyer
  • February 28, 2023
  • Lakewood Ranch, FL

Lennar doesn’t drop prices, Lennar doesn’t help with closing fees, and Lennar doesn’t put lights in bedrooms! Lennar doesn’t help at all! My experience with LENNAR was my worst experience ever. I’ve purchased many houses across the world but I’ve never once seen something like this happen.

Lennar responded:
Hello Seyf, and thank you for your feedback. We are sorry to hear you feel this has been your worst experience ever. If there are any issues that have not been addressed, please do not hesitate to contact us directly at Lennarcares@lennar.com, so we can follow up with the local team. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

Lennar

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2023
  • Lakewood Ranch, FL

Very poor customer service. Very rude management.

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - There are so many issues.

  • Fred L.
  • Verified HomeBuyer
  • March 15, 2022
  • Lakewood Ranch, FL

There are so many issues. The quality of workmanship is terrible. The response: it's a production home. Yes, I paid over $900,000 for a "production home." The pool does not work. There is a panel missing by the equipment which, once actually installed, would permit me to run the pool from the panel (also missing) inside my house. I spent nearly $250,000 to rip out the utterly ridiculous work on the inside and replace it with quality elements more appropriate for a now million dollar home 45 minutes from the coast. The hot water heater does not provide enough hot water for a ten minute ...

Lennar responded:
Hello Fred. Thank you for taking the time to provide your review. We are both sorry and disappointed to hear of the list of difficulties, incomplete items, and poor service you have experienced. If we may provide assistance and follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care.

Total Score 1


Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Buying, closing, repairs

  • Julio M.
  • Verified HomeBuyer
  • January 25, 2022
  • Venice, FL

Bad experience overall. I was looking forward to my new home, and unfortunately I was faced with many disappointments.

Lennar responded:
Hi Julio, thank you for sharing a review. We want to apologize for the disappointing experience you have encountered with purchasing your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

Poor quality and not good at fixing issues.

  • Kevin L.
  • Verified HomeBuyer
  • January 22, 2022
  • Lakewood Ranch, FL

Be careful of the quality and workmanship.

Lennar responded:
Hi Kevin, thank you for this review. We are sorry to hear about the disappointment caused by the quality and responsiveness you have received with your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

The material used are of poor quality and the work delivered was questionable. I'm not sure how this could pass inspections with so many major faults.

  • Gurpreet K.
  • Verified HomeBuyer
  • November 09, 2021
  • Lakewood Ranch, FL

Ensure you get your independent inspection along the way and have Lennar fix it prior to closing. Post closing resolution is incredibly slow. I'm still waiting for things to be fixed that were identified at closing and 4months later still waiting.

Lennar responded:
Hi Gurpreet, thank you for sharing your review. We are sorry to hear about the poor response you have experienced with customer care. If you have any items requiring attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Very disappointed

  • Nelson 2.
  • Verified HomeBuyer
  • February 26, 2020
  • Lakewood Ranch, FL

Lennare has repeatedly dropped the ball. They have not done anything that told us they would do when we bought. We closed in good faith, because they agreed to to fix avery long list of problems with our home. They have made excusses, take short cuts, tried to misslead us. Overall I have no trust or confidence that they do business with honor. I would never recomend them to anyone!

Lennar responded:
Hi Jeffrey, thank you for your feedback about your experience. We are sorry to hear about these difficulties and we truly hope things have improved. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Cheapest around for a reason

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Englewood, FL

I would never buy another Lennar home. I have owned in communities. But this experience has been unimaginably horrible. I have a serious constructionissue with the house. I’m getting the runaround. The solution has been approved three separate times but the materials never get ordered so I have to keep starting over. They just close tickets out if they don’t feel like addressing them the warranty person is the most horrible, rude nasty Power crazy person he lets you know. He’s in control of what can get done at your house, they don’t stand behind the product they act like they’re doing you a ...

Lennar responded:
Good afternoon and thank you for taking the time to share your feedback. We’re sorry to hear about the construction quality issues you’re experiencing in your home. We’d like the opportunity to follow up and assist. Please email CorporateCustomerCare@Lennar.com with the details of your concern and reference this review. Moving forward, if there are warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Horrible customer service with zero help.

  • Anonymous
  • Verified HomeBuyer
  • April 01, 2025
  • Venice, FL

Lennar mortgage is the worst. I have been an owner for 2 months. I sent my 1st payment as instructed and they have sent me 2 late notices. Although they cashed my check 10 days before the due date. 3 times I called to get verification and acknowlement. Waiting for a call back from a "supervisor ". Waiting over 40 minutes each time on hold Waiting for a reply. They were disorganized from the start. Nonody at their company wants to talk via the phone. They sold my loan already and still can't get answers from either company. They have made my brand new purchase a disappointing experience.

Lennar responded:
Good afternoon and thank you for sharing your Homebuying experience. We’re sorry to hear that your mortgage experience did not meet your expectations. We hope to earn back your trust as we continue working to deliver an exceptional customer care ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Terrible experince

  • Joseph S.
  • Verified HomeBuyer
  • July 04, 2023
  • Lakewood Ranch, FL

Purchased two townhomes in Lakewood Ranch. (Lorraine Lakes) Sales Rep for Lennar was completely unprofessional in his approach. Craftsmanship and customer services has gone by the wayside. Their a production builder and apparently hire anybody.

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Not a good home buying/building experience.

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2022
  • Lakewood Ranch, FL

Do not close on your property until you are happy with the job, the punchlist does not necessarily matter after you close. We are presently 7 weeks after closing and still do not have a functional pool. Lennar was in a rush to close for their fiscal monthly/quarterly numbers. New home consultant disappeared after closing with no replacement figure given. No messages answered or returned after closing, although project manager Trevor has been very helpful. Some of the problems on the punchlist that were supposed to be taken care of before closing are slowly being addressed, but I had to ...

Lennar responded:
Hello and thank you for sharing your experience about your new home. We are sorry for the difficulties you've described. If there is anything we do to assist you going forward, please send a message with your homesite address and details at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Crickets

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Venice, FL

I recently completed a townhouse and they've yet to address any issues with this build. The people involved have yet to come back and address any issues and there are some major issues wrong.

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - Terrible.

  • Morris K.
  • Verified HomeBuyer
  • January 12, 2022
  • Venice, FL

Terrible. Lots of confusion. Aggressive sales tactics. Lieing. Etc. consider my options due to gathere evidence.

Lennar responded:
Hi Morris, thank you for sharing a review. We are sorry to hear about the issues you experienced throughout the buying process of your new home. Please let us know if there is ever anything we can do to help. Our team can be reached at corporatecustomercare@lennar.com and we will follow-up on any concerns. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Lack of quality in workmanship and materials.

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2021
  • Venice, FL

Buyer beware. Lennar hired substandard contractors. Problems since we closed.

Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment with the workmanship and quality of finishes for your new home. If there are any items you have that need further attention please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Lack of quality of workmanship. Sub contractors are sub standard. Construction manager was either fired or quit. Lennar needs to care about the customer.

  • Kevin S.
  • Verified HomeBuyer
  • April 25, 2021
  • Lakewood Ranch, FL

Make sure you get a home inspection. Do not close until the cleaning company does a satisfactory job. Subcontractors need to take pride in their work.

Lennar responded:
Hi Kevin, thank you for taking time to leave a review. We would like to apologize for the issues you have experienced including the final quality and inconsistent management you have detailed in your review. Please reach out to us at corporatecustomercare@lennar.com, if there are any items you would like us to follow-up on for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

Shocking from start to finish

  • Daniel B.
  • Verified HomeBuyer
  • August 26, 2024
  • Lakewood Ranch, FL

Poor from the moment we closed So many issues. Such poor finishing. Such a slow unprofessional service getting the house as it should have been. Even untidy, broken tiles everywhere, pool green etc etc Couldn’t have been worse

Lennar responded:
Good afternoon Daniel, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your home and for any delays in resolving them. I have shared your comments with upper management for their attention. If there are still items that have not been addressed, please send us an email referencing this review and sharing details of items to LennarNews@Lennar.com. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Not A Fan

  • Darlene R.
  • Verified HomeBuyer
  • May 09, 2023
  • Lakewood Ranch, FL

The quality of materials and workmanship is sub-standard at best. Lennar houses are slapped together in an assembly line manner. There are no changes allowed of any sort. Our salesman flat out lied throughout the process. Once we got close to closing we finally were able to meet the construction manager. She has no knowledge of construction. She just knows what she's told by her bosses. There are so many issues to be fixed of which they rely on the warranty dept. So far the warranty dept has been good but it's alot of emails and scheduling for people to be in our house. I highly recommend ...

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Not a pleasant experience.

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Lakewood Ranch, FL

This was our first new build experience with Lennar and will probably be our last. 1) The salesperson, while initially helpful, friendly, and professional during the sales process, was not very helpful after we were pressured to close before the house was finished. He made a LOT of promises to follow up on punch list items immediately within two weeks during the final walk-through and then essentially washed his hands after we closed on November 30th. When we followed up, he would use the excuse of only being able to do so much since he is “only” a salesperson. And that he needed to clear ...

Lennar responded:
Hi, thank you for taking the time to write a review and sharing your feedback. We apologize for the frustrations you experienced during the sales process. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

All the response to questions never happened, we still have a lot of blue tape all over. They painted over the gouge on the bug built in dispenser outside. We had to go to far up the Corporate ladder to get things done.

  • The T.
  • Verified HomeBuyer
  • October 25, 2022
  • Lakewood Ranch, FL

The house stood thru the hurricane. The quality of work is terrible. The reason the walls are textured is to hide imperfections and not mud and sand. There are dips and ruts. I like the neighbors and surroundings. Lennar does not look at the home form the inside as a home owner and how things work. The driveway has no sub barrier so grass continuously grows thru. There was so much blue tape warranty said this is construction things not post close warranty.

Lennar responded:
Hello and thank you for your comments. We are sorry to hear about your experience. If there are any outstanding issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Frustrating and disappointing process. Not happy.

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Lakewood Ranch, FL

Extremely disappointed with the whole process. Our sales agent was NOT responsive - it would take days and multiple outreach for them to respond. And my house was not finished and had many things wrong with it when we closed. Now I’m dealing with all the work orders and it’s very inconvenient to juggle as we work full time. Would not buy from LENNAR again.

Lennar responded:
Hello and thank you for your comments. We are sorry to hear about the issues you describe with our sales team and the finishes of your new home. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Nightmare

  • Christine P.
  • Verified HomeBuyer
  • August 30, 2022
  • Lakewood Ranch, FL

It has been one thing after another We had a leak in our wall our tile and baseboard is ruined I had to fight with them for a mold inspection our vanity in that bathroom is cracked and they don’t want to replace it but fix it. The quality of materials is awful our inside door hinges are rusting after living here for less than a month They put do much drywall around my outlets i could not even use them an electrician had to remove outlet cover and chisel away excess drywall in order to make it usable I have paint chipping off my kitchen cabinets already because such cheap quality we also had a ...

Lennar responded:
Hi Christine, thank you for sharing this review. We are sorry for the difficulties you've described and the lack of follow up on our side. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Lennar - The home was given to me in a complete mess.

  • Ana Z.
  • Verified HomeBuyer
  • July 17, 2022
  • Venice, FL

The home was given to me in a complete mess. Now, Lennar expects me to be available all the time to schedule appointments with each individual company for the many issues that the house has. This is a full time job for which I don’t have the time as I work full time. This is the worst experience I have ever had with a purchase of a house.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - Terrible workmanship, dishonest, difficult to get things done.

  • Monica S.
  • Verified HomeBuyer
  • January 25, 2022
  • Venice, FL

Terrible workmanship, dishonest, difficult to get things done. We closed in November and are still dealing with items that have not been completed.

Lennar responded:
Hi Monica, thank you for taking time to share a review. We would like to apologize for the ongoing frustrations you have faced with your new home and difficulty you are experiencing with getting them corrected. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - I am having a very bad experience with getting issues corrected

  • Halina V.
  • Verified HomeBuyer
  • January 20, 2022
  • Lakewood Ranch, FL

I am having a very bad experience with getting issues corrected on a home I closed on Nov. 30th and paid way over asking price. The electrical company is yet to show up to install electrical fixtures, havent showed up 2 times already. Cabinet doors not set correctly, installed the wrong closet doors, grout in tile has all damages and dirt imbedded in it. Closet shelves are all crooked. I am very disappointed with what I am dealing with!!

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1