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Lennar Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Lennar.

Read all 501 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Sarasota-Bradenton Area

501 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.5

Responsiveness 3.4

Lennar in Sarasota-Bradenton Area

View Homes

Customer Reviews

Excellent service from your direct staff members.

  • Jeffrey F.
  • Verified HomeBuyer
  • January 05, 2022
  • Lakewood Ranch, FL

It's a crazy time in real estate but Lennar has made the best of it. Our home was on-time, done with quality workmanship and Lennar has continued to be responsive to our requests.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar - Overall very happy with Lennar.

  • Thomas T.
  • Verified HomeBuyer
  • January 01, 2022
  • Lakewood Ranch, FL

Overall very happy with Lennar. Would buy again

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - GOOD

  • Anonymous
  • Verified HomeBuyer
  • December 31, 2021
  • Lakewood Ranch, FL

GOOD Very good experience love it

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - It says a lot when you speak to neighbors and they all share

  • Richard K.
  • Verified HomeBuyer
  • December 30, 2021
  • Venice, FL

It says a lot when you speak to neighbors and they all share the same problems and frustration with the builder as you do. I dread the problems I might come across 5 years from now.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Mortgage

  • PJ P.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

Attempting to obtain a mortgage for the property was torture. I finally paid cash just to get it over and done with.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - As I have reported before, No one showed up for our scheduled

  • Lou H.
  • Verified HomeBuyer
  • December 30, 2021
  • Venice, FL

As I have reported before, No one showed up for our scheduled walk through after it had been delayed because the Townhome was not ready. Our new closing date was scheduled but was not completed as scheduled because the townhome was not ready. No one helped us try to reschedule the closing or complete items on our punch list. Lennar forced us to close before the home was finished, We received a call around 7 pm with no previous notice on the last day of the month from a remote notary to close on the home. I was very disappointed with the sales staff in particular.

Lennar responded:
Hi Lou, thank you for sharing your review. We are sorry and disappointed to hear about the poor service you received during what should be a joyous time. We want to apologize for your experience with the sales staff as well. If you have any items that need to be addressed or additional information you would like to share, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Responsive and professional

  • Steven M.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

The unit is amazing and well built

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - I have already shared my experience in a previous survey and

  • Shawn P.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

I have already shared my experience in a previous survey and did not hear from anyone . I will never buy a Lennar home again after this experience.

Lennar responded:
Hello Shawn, thank you for taking the time to share your experience. We want to apologize for the poor communication. If you need follow-up on any issues, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4

Lennar - Great experience, amenities & community!

  • Chantal K.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

Great experience, amenities & community!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Joey our agent “excellent “

  • James J.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

Very good response to any issues. Very happy with unit, the development , and the amenities.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Living in house for 5 months things on punch list are not completed

  • Julie D.
  • Verified HomeBuyer
  • December 25, 2021
  • Lakewood Ranch, FL

Living in house for 5 months things on punch list are not completed

Lennar responded:
Hi Julie, thank you for your review. We are both disappointed and sorry to hear about the lack of response you have received regarding outstanding items in your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

The fact that very few options are available for the purchaser throughout the home.

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2021
  • Lakewood Ranch, FL

That they claim to not be a "custom builder" when they need excuses for construction miscues and for their lack of options. For the price of their home, it seems unreasonable to make those claims. Buyers must understand that changes internally will be on their own, while changes externally are virtually non-existent due to HOA regulations.

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is ever anything we can do to help, please do not hesitate to reach out us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar - Most of the stuff was corrected immediately but other things

  • John W.
  • Verified HomeBuyer
  • December 21, 2021
  • Lakewood Ranch, FL

Most of the stuff was corrected immediately but other things took a lot longer. Arrangements made for someone to come out and were no shows,not even a call.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Workmanship and quality is terrible for the price.

  • Jennifer B.
  • Verified HomeBuyer
  • December 21, 2021
  • Lakewood Ranch, FL

Workmanship and quality is terrible for the price.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Great value for your money

  • Anonymous
  • Verified HomeBuyer
  • December 18, 2021
  • Venice, FL

Great value for your money

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Not the lowest quality but not nearly the highest either.

  • Judd S.
  • Verified HomeBuyer
  • December 16, 2021
  • Lakewood Ranch, FL

Not the lowest quality but not nearly the highest either. Too many sensible items missed. No lights on house numbers outside and all houses look the same. Hard to distinguish your home at night and even in the day. Many light switched in absolutely the wrong place. At closing, refrigerator was dead, needed to be replaced. Numerous cabinet doors needed adjustment or replacement. Shelves missing. Crack in Lanai. Carpet seam runs right through the middle of the bedroom. Two car garage will only fit two cars if they are both very small cars. My SUV barely fits. Hot water, or no hot water ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

We liked the standard features and didn't have to pick out trim, cabinets, etc.

  • Steven H.
  • Verified HomeBuyer
  • December 07, 2021
  • Venice, FL

We find all of the personnel to be straight forward and service oriented. COVID has made it hard to get "quality subs" many lack depth of experience to do their trade.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Professionalism, courtesy, responsiveness of Lennar

  • Eric V.
  • Verified HomeBuyer
  • November 27, 2021
  • Lakewood Ranch, FL

Very much satisfied with the buying, construction process. Regular video updates kept us informed all the way through the build. This is our second purchase from Lennar. We think they build exceptional homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall satisfied with buying experienceStill waiting for serves

  • Michael S.
  • Verified HomeBuyer
  • November 25, 2021
  • Lakewood Ranch, FL

Overall satisfied with buying experience Still waiting for serves issues to be addressed

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Wendy Westerland is amazing and helpful and excellent to work with. Resolution and goes out of her way. Jennifer Brunt is amazing and so helpful and great communicator and gets what you want and keeps you posted. Loved working with both of them .

  • Petros I.
  • Verified HomeBuyer
  • November 17, 2021
  • Lakewood Ranch, FL

Very happy with the the professional people that are all affliated with Lennar. They were wonderful from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - To soon to tell not all issues have been resolved.

  • James B.
  • Verified HomeBuyer
  • November 17, 2021
  • Venice, FL

To soon to tell not all issues have been resolved.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - In my opinion for the price point people are paying for these

  • Dustin R.
  • Verified HomeBuyer
  • November 17, 2021
  • Lakewood Ranch, FL

In my opinion for the price point people are paying for these homes there should be much nicer products being put into them. I also think the buyer should be given more options to pick what products are in the home they are buying.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Virtual

  • Keith Q.
  • Verified HomeBuyer
  • November 16, 2021
  • Lakewood Ranch, FL

Not a fan. Did not deliver on time, poor job management, many failed inspections. Not the experience I had hoped for from a reputable builder. Subs unreliable and poor workmanship.

Lennar responded:
Hi Keith, thank you for sharing your review. We would like to apologize for the issues you faced with delays and workmanship in your new home. If there are items requiring additional follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

The material used are of poor quality and the work delivered was questionable. I'm not sure how this could pass inspections with so many major faults.

  • Gurpreet K.
  • Verified HomeBuyer
  • November 09, 2021
  • Lakewood Ranch, FL

Ensure you get your independent inspection along the way and have Lennar fix it prior to closing. Post closing resolution is incredibly slow. I'm still waiting for things to be fixed that were identified at closing and 4months later still waiting.

Lennar responded:
Hi Gurpreet, thank you for sharing your review. We are sorry to hear about the poor response you have experienced with customer care. If you have any items requiring attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - Many items not completed at closing but the buyer is still required

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Lakewood Ranch, FL

Many items not completed at closing but the buyer is still required to close. A neighbor had to close without a certificate of occupancy. It has been 4 months since closing and many items have still not been resolved. Example of issues: Wrong carpeting, chipped mirrors and flooring, missing window sills, missing screens, scratches, chipped and gouges in kitchen granite countertop, floor tiles scratched, bent garage door. tiles missing on roof, vent not installed on outdoor grill, dirty grout in bathrooms, bent lanai frames. They are in such a rush to get the work done so they can close ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1