Lennar Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Lennar.
Read all 444 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sarasota-Bradenton Area
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Customer Reviews
way tomany issues needing fixed
- Frank E.
- Verified HomeBuyer
- January 06, 2022
- Lakewood Ranch, FL
built to fast home was not ready to be moved into
Lennar responded:
Hi Frank, thank you for sharing a review. We are sorry to hear about the numerous items that needed to be fixed after closing on your new home. If you have anything still needing attention, please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Virtual
- Keith Q.
- Verified HomeBuyer
- November 16, 2021
- Lakewood Ranch, FL
Not a fan. Did not deliver on time, poor job management, many failed inspections. Not the experience I had hoped for from a reputable builder. Subs unreliable and poor workmanship.
Lennar responded:
Hi Keith, thank you for sharing your review. We would like to apologize for the issues you faced with delays and workmanship in your new home. If there are items requiring additional follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 2
Lennar - Very sloppy work.
- Anonymous
- Verified HomeBuyer
- May 18, 2021
- Lakewood Ranch, FL
Very sloppy work. On final walk thru, resistance to repairing damaged issues. Poor quality appliances, dryer broke down after 1 week. It took 1 month to have it repaired.
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
Lennar - Lennar is a low end builder so materials will be low end.
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Lakewood Ranch, FL
Lennar is a low end builder so materials will be low end. That said the communities are very nice.
Lennar responded:
Hi, thank you for your review. We are sorry to hear about your disappointment with the quality of your new home. If there are any items that need attention, please feel free to contact us at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
honest feedback
- Kari H.
- Verified HomeBuyer
- February 26, 2020
- Bradenton, FL
Lennar uses 100s of contractors, so there is no accountability for work that will require follow-up once you actually own your home. The walls are thin and provide no sound proofing, this includes the thin aluminum windows that seep air/moisture. They use matte paint throughout, even in the kitchen and bathrooms. "Upgraded Cabinets" means they are white in color- they are made of soft wood that will show even slight dings from regular use. The bathtubs are made of plastic and carpet will look worn and tired after less than 6m, even if you do not have pets or children. However, I live in a ...
Lennar responded:
Hi Kari, thank you for your feedback about your home. We are sorry to hear about your experience. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - Quality of workmanship poor.
- Anonymous
- Verified HomeBuyer
- July 11, 2019
- Lakewood Ranch, FL
Quality of workmanship poor. Attention to detail poor.
Lennar responded:
Thank you for your feedback. Please send any items to us for review and follow-up. We can be reached at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Bob and Darlene
- Robert P.
- Verified HomeBuyer
- November 02, 2023
- Parrish, FL
Get everything fixed before you move in.... landscaping is a mess....put in for your concernd
Total Score 1
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Lennar - You pay for what you get with Lennar.
- Thomas B.
- Verified HomeBuyer
- October 30, 2020
- Palmetto, FL
You pay for what you get with Lennar. Eagle Home Mortgage is the worst company I have ever worked with.
Lennar responded:
Hi Thomas, thank you for taking time to share your experience with us. We are sorry to hear about your disappointment. Please send us a note at corporatecustomercare@lennar.com with any additional details you can provide, so we can follow-up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 3
Value 5
Responsiveness 4
Forced to close on a home that wasn't complete
- Kevin S.
- Verified HomeBuyer
- July 26, 2022
- Lakewood Ranch, FL
Sadly, our experience with Lennar was not a good one. We have purchased many homes over the years, including a few new builds. The issues: 1. Late. The home was "completed" over 3 months late. 2. Forced to close. Lennar forced us to close on our house on a certain date (5/31) to meet their quarterly figures. They even told me the same. Even after we told them we do not want to close as the house wasn't finished and the punchlist (if you can call it that) was extensive, they closed the transaction anyway. 3. No Cert. of Occupancy. They closed the home before getting the COO. While it did come ...
Total Score 1
Quality 3
Trustworthiness 1
Value 5
Responsiveness 4
Worst home buying experience
- Nancy D.
- Verified HomeBuyer
- July 24, 2025
- Parrish, FL
When we applied we didn’t know what we were going to be living. Lennar Mortgage is the WORST! They make you think you can get a home and a few days before your closing date they will find something to not approve your or request things they were supposed to have from the beginning.They lack communication skills and their process is horrible because they don’t follow guidelines. They make you lose time. We closed on a home because we used another lender but since the beginning Lennar knew we didn’t qualify with them (they have a lot of requirements) If we didn’t have urgency we would have ...
Lennar responded:
Good morning Nancy, we're sorry to hear about your experience with the mortgage team. While the homebuying process may not have gone as expected, we truly hope we can provide you with a much better experience as a homeowner. Most importantly, we hope you’re able to enjoy your new home and everything it has to ...
Total Score 1
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Construction Manager Lied - Promises not kept
- Andrew S.
- Verified HomeBuyer
- February 14, 2025
- Palmetto, FL
We paid for a 3rd party inspection report which was sent to the construction manager to take care of prior to our closing the day of our final walkthrough half of the items weren’t taken care of and he promised he would take care of them if we signed off on the home. The biggest item that I am still upset about is our driveway which was not properly leveled prior to laying the pavers and it has dips throughout. I have copies of written communication from Chase our construction manager saying it will be taken care of both prior to our closing and after and that “the price has been approved” ...
Lennar responded:
Good afternoon Andrew and thank you for sharing your review. We're sorry to hear that we have not met your expectations regarding the quality of your home, particularly the driveway. If you would like to share additional details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so we can share it with upper management for them to review. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
As a first time home buyer, not the best experience
- Anonymous
- Verified HomeBuyer
- January 28, 2025
- Parrish, FL
The whole process was very overwhelming and messy. We were pushed to close so quickly in this home that had alot of issues to be addressed. We made it aware during walk through, and they told us to just submit a ticket in warranty and they will cover it. The response time from everyone has been very delayed. We are still having issues to this day with our address not being able to be validated because it is a new construction home. We couldn't connect our utilities due to these companies not being able to find our home in their system (new build which is understandable). So with that being ...
Lennar responded:
Thank you for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...
Total Score 1
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Not great
- Alexis B.
- Verified HomeBuyer
- January 16, 2025
- Palmetto, FL
There is way too much to type but the overall process was awful. I am very disappointed in the entire process with Lennar and would not recommend to anyone honestly. I still have on going issues
Lennar responded:
Good afternoon Alexis. Thank you for sharing your recent homebuying experience with us. We sincerely apologize for the issues you experienced. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If any outstanding warrantable issues have not been addressed, please send us an email with details of your concern to CorporateCustomerCare@Lennar.com referencing this review so we can help you follow up on them. If you have general questions or warranty-related issues, please continue reaching out to your Customer Care Team by submitting a request online through your Lennar Account. This ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Terrible decision
- Cody W.
- Verified HomeBuyer
- April 11, 2023
- Palmetto, FL
Wouldn’t recommend LENNAR to anyone still trying to get get doors flipped right side up no handles on doors took two months to get lights in rooms
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 3
Very very poor workmanship
- Paul G.
- Verified HomeBuyer
- December 30, 2022
- Lakewood Ranch, FL
Workmanship is terrible. The grass in the garden is pretty much dead at this point. No toilet paper holders, shower rails, soap dishes, broken roof tiles, damaged windows screens, lamp on the front lawn doesn’t work, cracked/missing tiles in the driveway, unwired faceplates throughout the home, paint dripping over light switches/tiles, holes behind all light switches, loose fixtures in the all bathrooms, all windows blinds hung the wrong way, gaps in doors throughout the home, missing stucco all over the outside of the home, grass wasn’t placed Properly resulting in tripping hazards ...
Lennar responded:
Hi Paul and thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 4
Poor workmanship, neglects the obvious defects in the house.
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Lakewood Ranch, FL
Unfortunately, I do not have a good review regarding the home construction, which is full of problems and defects-- and the list is long. Some workers simply should not construct anyone's home. Customer service and warranty as well as sales is responsive and professional, so hopefully the defects and problems in construction will be taken care of afterwards. However, a new homeowner should not have to plead and stress about the multitude of problems in the new build in a new community.
Lennar responded:
Good afternoon and thank you for your kind words regarding customer service, warranty and sales associates. We appreciate the good and the bad feedback, and we apologize for any issues you might be having to deal with regarding the quality of your home. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 2
Responsiveness 5
DELAYS, DELAYS, DELAYS AND SOME MACHINES NOT WORKING PROPERLY...
- Julio C.
- Verified HomeBuyer
- September 27, 2022
- Lakewood Ranch, FL
DELAYS, DELAYS, DELAYS, AND SOME MACHINES NOT WORKING PROPERLY
Lennar responded:
Hello Julio, thank you for your feedback. We are sorry to hear you are having difficulties with your new home. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Bidding for a home is not fair for the home buyer. Every home buyer in our neighboorhood paid a different price for the idenical home.
- Allan S.
- Verified HomeBuyer
- April 12, 2022
- Lakewood Ranch, FL
Take your time during the final inspection. Do not close on your home until the corrections are completed. We have been waiting for over six weeks for the pavers to be replaced in the lani. The granite used in the kitchen is not sealed properly causing permament stains. The granite installation company and Lennar have stated the granite is defected in many homes in Lorraine Lakes but have informed home owners they will not replace the defective granite.
Lennar responded:
Hi Allan, thank you for taking the time to share this review. We would like to apologize for any issues you faced during the purchase process and subsequent follow up you have received with warranty items. If you would like us to follow up on any open items, please send us a message at corporatecustomercare@lennar.com, so we can address with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 3
Value 1
Responsiveness 3
WILL NEVER PURCHASE ANOTHER LENNAR HOME
- John M.
- Verified HomeBuyer
- January 06, 2022
- Venice, FL
After less than a month of moving in a flood occurred in my home, flooding 2/3 of the interior of my newly built home. The drain lines to the washing machine was not connected. I also experienced another flood in a former LENNAR home I had moved from-a Coach home- After just 3 days a sewage backup breached my master bath. Numerous experiences brought to one main conclusion with Lennar employees: incompetence. ALL laborers at LENNAR: No one spoke the English language, making it difficult to communicate my issues. I have purchased to date 4 Lennar homes. 2 of those homes had countless ...
Lennar responded:
Hi John, thank you for sharing your review with us. We are both sorry and disappointed to hear about the major issues you have faced with your new home, along with your previous Lennar home. If there is anything we can do to help in the future, please reach out to us at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Disappointed
- Anonymous
- Verified HomeBuyer
- April 29, 2020
- Lakewood Ranch, FL
Roof leaked after rainstorm. Many small repairs needed, e.g., painting, draws sticking, door locks not working, problems with pool fence, shelves in cupboards. Lennar Customer Care has been very good so far but don't know when leaking roof will be repaired. Cheap towel bars and hardware. This was a very expensive home and we are so disappointed in Lennar.
Lennar responded:
Thank you for taking time to leave a review. We are sorry to hear about the outstanding items for your home. Please send us a note at corporatecustomercare@lennar.com, with any items unaddressed, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 4
The experience with Lennar morgage is super bad
- Anonymous
- Verified HomeBuyer
- November 25, 2025
- Palmetto, FL
My experience with Lennar Morgage is very bad which result in I don’t wanna buy any Lennar house any more. The loan documents have a lot issue and it took us a lot time to get the clarity we need. Steve our loan officer is not responsive and not a problem solver. He kept throw our question away. We have consistently have frustration feelings that don’t wanna continue any more. A lot steps that only let us know at the last minute and keep push us to take action immediately without any turn around time. The stuff should be more efficient and give customers enough time to take actions
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Worst experience ever buying a brand new home
- Anonymous
- Verified HomeBuyer
- October 15, 2025
- Venice, FL
My experience with Lennar has been awful. I was given misinformation from my Lennar mortgage representative on several occasions making the process a nightmare. Then I was promised that a list of items would be completed by the builder prior to my virtual walk-through. They were not, but promised to be done prior to closing. It's now been six weeks since I closed and I'm still waiting for many things to be fixed. I'm frustrated and very unhappy with Lennar.
Lennar responded:
Thank you for taking the time to share your experience. We are truly sorry to hear about the frustration you’ve encountered throughout your homebuying ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Terrible
- Tatiana P.
- Verified HomeBuyer
- August 20, 2025
- Lakewood Ranch, FL
The house was not ready on closing date. There were multiple walls left with holes that the builder did not tell the buyer. First week in the house already had a water leak and we are still waiting for some repairs to be done.
Lennar responded:
Hi Tatiana, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
I would never buy with Lennar again
- Anonymous
- Verified HomeBuyer
- July 09, 2025
- Venice, FL
Everything from start to finish was terrible including the real estate agent. I put my unit up for sale the day after I closed and cant wait to get rid of it.
Lennar responded:
We’re truly sorry to hear that your experience was so disappointing. That’s not the standard we aim to deliver, and we regret that we fell short of your ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
This has been a nightmare of an experience
- Jessica D.
- Verified HomeBuyer
- April 23, 2025
- Parrish, FL
If I can give zero stars I would. This is the first time buying a house and I’ll never buy a house with lennar again.
Lennar responded:
Good morning Jessica, We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there’s anything still outstanding, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and share any specific details so we can more effectively look into this and address your concerns.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
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