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Lennar Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Lennar.

Read all 519 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Sarasota-Bradenton Area

519 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.4

Responsiveness 3.4

Lennar in Sarasota-Bradenton Area

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Customer Reviews

Lennar - I have already shared my experience in a previous survey and

  • Shawn P.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

I have already shared my experience in a previous survey and did not hear from anyone . I will never buy a Lennar home again after this experience.

Lennar responded:
Hello Shawn, thank you for taking the time to share your experience. We want to apologize for the poor communication. If you need follow-up on any issues, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4

Lennar - Great experience, amenities & community!

  • Chantal K.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

Great experience, amenities & community!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Joey our agent “excellent “

  • James J.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

Very good response to any issues. Very happy with unit, the development , and the amenities.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Living in house for 5 months things on punch list are not completed

  • Julie D.
  • Verified HomeBuyer
  • December 25, 2021
  • Lakewood Ranch, FL

Living in house for 5 months things on punch list are not completed

Lennar responded:
Hi Julie, thank you for your review. We are both disappointed and sorry to hear about the lack of response you have received regarding outstanding items in your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

The fact that very few options are available for the purchaser throughout the home.

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2021
  • Lakewood Ranch, FL

That they claim to not be a "custom builder" when they need excuses for construction miscues and for their lack of options. For the price of their home, it seems unreasonable to make those claims. Buyers must understand that changes internally will be on their own, while changes externally are virtually non-existent due to HOA regulations.

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is ever anything we can do to help, please do not hesitate to reach out us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar - Most of the stuff was corrected immediately but other things

  • John W.
  • Verified HomeBuyer
  • December 21, 2021
  • Lakewood Ranch, FL

Most of the stuff was corrected immediately but other things took a lot longer. Arrangements made for someone to come out and were no shows,not even a call.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Workmanship and quality is terrible for the price.

  • Jennifer B.
  • Verified HomeBuyer
  • December 21, 2021
  • Lakewood Ranch, FL

Workmanship and quality is terrible for the price.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Great value for your money

  • Anonymous
  • Verified HomeBuyer
  • December 18, 2021
  • Venice, FL

Great value for your money

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Not the lowest quality but not nearly the highest either.

  • Judd S.
  • Verified HomeBuyer
  • December 16, 2021
  • Lakewood Ranch, FL

Not the lowest quality but not nearly the highest either. Too many sensible items missed. No lights on house numbers outside and all houses look the same. Hard to distinguish your home at night and even in the day. Many light switched in absolutely the wrong place. At closing, refrigerator was dead, needed to be replaced. Numerous cabinet doors needed adjustment or replacement. Shelves missing. Crack in Lanai. Carpet seam runs right through the middle of the bedroom. Two car garage will only fit two cars if they are both very small cars. My SUV barely fits. Hot water, or no hot water ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

We liked the standard features and didn't have to pick out trim, cabinets, etc.

  • Steven H.
  • Verified HomeBuyer
  • December 07, 2021
  • Venice, FL

We find all of the personnel to be straight forward and service oriented. COVID has made it hard to get "quality subs" many lack depth of experience to do their trade.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Professionalism, courtesy, responsiveness of Lennar

  • Eric V.
  • Verified HomeBuyer
  • November 27, 2021
  • Lakewood Ranch, FL

Very much satisfied with the buying, construction process. Regular video updates kept us informed all the way through the build. This is our second purchase from Lennar. We think they build exceptional homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall satisfied with buying experienceStill waiting for serves

  • Michael S.
  • Verified HomeBuyer
  • November 25, 2021
  • Lakewood Ranch, FL

Overall satisfied with buying experience Still waiting for serves issues to be addressed

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Wendy Westerland is amazing and helpful and excellent to work with. Resolution and goes out of her way. Jennifer Brunt is amazing and so helpful and great communicator and gets what you want and keeps you posted. Loved working with both of them .

  • Petros I.
  • Verified HomeBuyer
  • November 17, 2021
  • Lakewood Ranch, FL

Very happy with the the professional people that are all affliated with Lennar. They were wonderful from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - To soon to tell not all issues have been resolved.

  • James B.
  • Verified HomeBuyer
  • November 17, 2021
  • Venice, FL

To soon to tell not all issues have been resolved.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - In my opinion for the price point people are paying for these

  • Dustin R.
  • Verified HomeBuyer
  • November 17, 2021
  • Lakewood Ranch, FL

In my opinion for the price point people are paying for these homes there should be much nicer products being put into them. I also think the buyer should be given more options to pick what products are in the home they are buying.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Virtual

  • Keith Q.
  • Verified HomeBuyer
  • November 16, 2021
  • Lakewood Ranch, FL

Not a fan. Did not deliver on time, poor job management, many failed inspections. Not the experience I had hoped for from a reputable builder. Subs unreliable and poor workmanship.

Lennar responded:
Hi Keith, thank you for sharing your review. We would like to apologize for the issues you faced with delays and workmanship in your new home. If there are items requiring additional follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

The material used are of poor quality and the work delivered was questionable. I'm not sure how this could pass inspections with so many major faults.

  • Gurpreet K.
  • Verified HomeBuyer
  • November 09, 2021
  • Lakewood Ranch, FL

Ensure you get your independent inspection along the way and have Lennar fix it prior to closing. Post closing resolution is incredibly slow. I'm still waiting for things to be fixed that were identified at closing and 4months later still waiting.

Lennar responded:
Hi Gurpreet, thank you for sharing your review. We are sorry to hear about the poor response you have experienced with customer care. If you have any items requiring attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - Many items not completed at closing but the buyer is still required

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Lakewood Ranch, FL

Many items not completed at closing but the buyer is still required to close. A neighbor had to close without a certificate of occupancy. It has been 4 months since closing and many items have still not been resolved. Example of issues: Wrong carpeting, chipped mirrors and flooring, missing window sills, missing screens, scratches, chipped and gouges in kitchen granite countertop, floor tiles scratched, bent garage door. tiles missing on roof, vent not installed on outdoor grill, dirty grout in bathrooms, bent lanai frames. They are in such a rush to get the work done so they can close ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Overall a pretty good experience

  • Richard G.
  • Verified HomeBuyer
  • October 19, 2021
  • Lakewood Ranch, FL

Overall a pretty good experience

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - very positive experience with the builder.

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2021
  • Lakewood Ranch, FL

very positive experience with the builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Bad quality, bad communication.

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2021
  • Lakewood Ranch, FL

Bad quality, bad communication. Open issues

Lennar responded:
Hi, thank you for the review. We are sorry to hear about your disappointment in your new home. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Blame the homeowner

  • Mark B.
  • Verified HomeBuyer
  • October 05, 2021
  • Lakewood Ranch, FL

No trustworthy communication between sales and construction staff as to building delays, realistic settlement dates, or other updates. Each side blames each other when you talk with them. If materials are short due to supply chain, so be it. Just tell buyers the closing date is X and not hold to old and now out dated schedules just so Lennar can report sales and home closure progress for investor news. Then on top of all that blame the homeowner for wanting to know updates. Pressuring anyone who will listen for an update. Then be told a song and dance to get rid of me on the phone or in ...

Lennar responded:
Hi Mark, thank you for sharing your review. We are sorry to hear about the numerous delays you faced and lack of communication you received regarding these changes. If there is anything we can do to help in the future, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

completion vs. closing.

  • Wade N.
  • Verified HomeBuyer
  • September 28, 2021
  • Venice, FL

The completion date was delayed several months due to virus building material delays. The irritating part was the demanding closing date - prior to completion. We were not available to close in person and the Lennar sales and closing office was adamant/unyielding to close and get their money-before our home was completed.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 2

Timing

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2021
  • Lakewood Ranch, FL

All contractors and staff were knowledgeable and courteous..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Sales agent JVC was highly professional throughout the entire

  • Edward W.
  • Verified HomeBuyer
  • September 28, 2021
  • Lakewood Ranch, FL

Sales agent JVC was highly professional throughout the entire process. Would highly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5