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Lennar Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Lennar.

Read all 501 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Sarasota-Bradenton Area

501 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.5

Responsiveness 3.4

Lennar in Sarasota-Bradenton Area

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Customer Reviews

Lennar - Overall a pretty good experience

  • Richard G.
  • Verified HomeBuyer
  • October 19, 2021
  • Lakewood Ranch, FL

Overall a pretty good experience

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - very positive experience with the builder.

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2021
  • Lakewood Ranch, FL

very positive experience with the builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Bad quality, bad communication.

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2021
  • Lakewood Ranch, FL

Bad quality, bad communication. Open issues

Lennar responded:
Hi, thank you for the review. We are sorry to hear about your disappointment in your new home. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Blame the homeowner

  • Mark B.
  • Verified HomeBuyer
  • October 05, 2021
  • Lakewood Ranch, FL

No trustworthy communication between sales and construction staff as to building delays, realistic settlement dates, or other updates. Each side blames each other when you talk with them. If materials are short due to supply chain, so be it. Just tell buyers the closing date is X and not hold to old and now out dated schedules just so Lennar can report sales and home closure progress for investor news. Then on top of all that blame the homeowner for wanting to know updates. Pressuring anyone who will listen for an update. Then be told a song and dance to get rid of me on the phone or in ...

Lennar responded:
Hi Mark, thank you for sharing your review. We are sorry to hear about the numerous delays you faced and lack of communication you received regarding these changes. If there is anything we can do to help in the future, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

completion vs. closing.

  • Wade N.
  • Verified HomeBuyer
  • September 28, 2021
  • Venice, FL

The completion date was delayed several months due to virus building material delays. The irritating part was the demanding closing date - prior to completion. We were not available to close in person and the Lennar sales and closing office was adamant/unyielding to close and get their money-before our home was completed.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 2

Timing

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2021
  • Lakewood Ranch, FL

All contractors and staff were knowledgeable and courteous..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Sales agent JVC was highly professional throughout the entire

  • Edward W.
  • Verified HomeBuyer
  • September 28, 2021
  • Lakewood Ranch, FL

Sales agent JVC was highly professional throughout the entire process. Would highly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Professional, responsive and friendly sales staff and construction manager.

  • Dean R.
  • Verified HomeBuyer
  • September 22, 2021
  • Lakewood Ranch, FL

We had a great experience thru the purchase and closing process. Sales staff is very friendly and responsive. The Lennar Mortgage team was slow to respond and had rates higher than other lenders, and therefore were not used. Construction, appliances and finishes were of sub-par quality compared to other new construction in similar price ranges. Issues found during closing walk thru were not completed before closing and were thus sent to the warranty team which was initially slow to respond. I love the neighborhood and amenities, but wished there was more focus on quality vs speed to ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Super service and expert advice

  • James L.
  • Verified HomeBuyer
  • September 22, 2021
  • Lakewood Ranch, FL

Joey Destefano and John Vanleeuwen are true proffessionals. Their attention to the customer is off the chart. Both men never failed to meet our needs. I cannot say enough about how easy they made everything. They made me feel like they were only working for me..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

ITEMS NOT COMPLETED BY LENNAR, WHICH THE HOMEOWNER NEEDS TO DO THEMSELVES.

  • Michael G.
  • Verified HomeBuyer
  • September 02, 2021
  • Lakewood Ranch, FL

Finding out that Lennar didn't run the gutters past the side entrance door,( in the villa's) has more people angry and disappointed than anything I have heard (including myself). IT MAKES NO SENSE NOT TO RUN THE GUTTER AN EXTRA 30 FEET AND THAN FORCE THE HOMEOWNER TO SPEND $500 TO HAVE IT DONE, IS BAD BUSINESS, DISAPPOINTING AND EMBARRASSING. Its the first thing I comment on when someone asks me about my new Lennar Home. Lennar also doesn't "seal" the granite counters, again forcing the homeowner to do it themselves, which again only makes us feel like Lennar was just trying to cut their ...

Lennar responded:
Hi Michael, thank you for your review. We are sorry to hear about the frustrations caused by the gutter and countertop installation in your new home. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Cutting corners - Profit over Quality

  • Stephen R.
  • Verified HomeBuyer
  • September 01, 2021
  • Lakewood Ranch, FL

We purchased 2 coach homes. Looks like Material cost inflation from the deposit date until closing on the 2nd property is resulting in using lower quality appliances ( dishwasher, etc) and dropping accessories such a ceiling fans, medicine cabinets, etc.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

Lennar - High volume builder.

  • Kevin D.
  • Verified HomeBuyer
  • August 29, 2021
  • Lakewood Ranch, FL

High volume builder. Some options but not a custom builder. Good experience so far.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Buying a home made easy and everything came as expected

  • Susan E.
  • Verified HomeBuyer
  • August 26, 2021
  • Lakewood Ranch, FL

Buying a home made easy and everything came as expected

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Too many repairs to original construction!

  • Dorothy D.
  • Verified HomeBuyer
  • July 13, 2021
  • Lakewood Ranch, FL

Too many repairs to original construction! First three months tied up waiting in for repair people.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lack of response to issues

  • John D.
  • Verified HomeBuyer
  • July 05, 2021
  • Lakewood Ranch, FL

That lennar doesn’t follow thru on issues. Lennar has been procrastinating on a leak in my garage for well over a month. The pavers have been removed from the side of my garage. How can it take so long to fix a leak. There is now a tropical storm coming. I’m concerned about flooding and possible damage to the slab.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

The price is good

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Lakewood Ranch, FL

Our experience has been mostly good. The workmanship is not great, but the warranty department has been excellent in addressing any issues.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Customer service

  • Jacqueline D.
  • Verified HomeBuyer
  • June 29, 2021
  • Lakewood Ranch, FL

Excellent customer service from construction manager

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sale person was the best part of buying a home from Lennar

  • Fred M.
  • Verified HomeBuyer
  • June 22, 2021
  • Lakewood Ranch, FL

do a VERY good job of inspecting your home before closing. Get your list of problems in as soon as possible, it take Lennar's contractors along time to get to your problems. Lennar need to change the door on the laundry room so when the washer walks in front of the door it does not block the door from opening.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 3

Lennar - The people of Lennar have been great!

  • Mike P.
  • Verified HomeBuyer
  • June 22, 2021
  • Venice, FL

The people of Lennar have been great! Very helpfull, and nice people. Jimmy and Arron have been awesome! Shannon was great as well!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As with any new construction there are minor issues that arise

  • Brad G.
  • Verified HomeBuyer
  • June 15, 2021
  • Venice, FL

As with any new construction there are minor issues that arise in the first 60 days. These issues in my case were handled promptly and professionally by Tremayne Allen.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our sales contact, Kaleigh was great!

  • Brian E.
  • Verified HomeBuyer
  • June 07, 2021
  • Lakewood Ranch, FL

Our sales contact, Kaleigh was great!! Jim, our lead contractor was very responsive too.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

MONTHS of delays; only to take possession of a poorly supervised, poor quality build result. Continual defects and poor workmanship are discovered every week. Further there was ZIP communication and resolution of quality matters that I pointed out to the

  • Bruce F.
  • Verified HomeBuyer
  • May 18, 2021
  • Lakewood Ranch, FL

That their buying/building process excludes updates and input from the buyer. Other similar developer/builders in the area DEEPLY INVOLVE the buyer...to make the new home experience a joy....NOT what we stepped into

Lennar responded:
Hi Bruce, thank you for your review. We apologize for the issues you've expressed as a result of delays, craftmanship, and defects. If there are any open items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar - Very sloppy work.

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Lakewood Ranch, FL

Very sloppy work. On final walk thru, resistance to repairing damaged issues. Poor quality appliances, dryer broke down after 1 week. It took 1 month to have it repaired.

Lennar responded:
Hi, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - Any concerns were handled quickly

  • Edward P.
  • Verified HomeBuyer
  • May 16, 2021
  • Venice, FL

Any concerns were handled quickly

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Nathan B.
  • Verified HomeBuyer
  • May 07, 2021
  • Lakewood Ranch, FL

We love our new home! Great design and layout, it was our favorite right away. They did a great job with the build, no major issues. Our sales person Nate Davis was amazing! He was super helpful throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5