Lennar Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Lennar.
Read all 434 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.6 out of 5 stars in Sarasota-Bradenton Area
434 Reviews in Sarasota-Bradenton Area
Lennar in Sarasota-Bradenton Area
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Customer Reviews
Everything was bad
- Anonymous
- Verified HomeBuyer
- January 18, 2022
- Venice, FL
Every step of the way, we encountered issues. From the sales process, to the mortgage, to title listing the wrong fees on our CD, to having closing delayed two and a half months, no communication, they had the wrong carpet installed during our walkthrough, items listed to be fixed before closing were not, and now dealing with major issues post-closing and contractors show up whenever they want and just leave without finishing the work. Poor communication, lack of workmanship, no real customer service. They just want to move fast and get your money.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Lennar - Very Bad.
- Paul H.
- Verified HomeBuyer
- January 13, 2022
- Lakewood Ranch, FL
Very Bad. experience. Terrible craftsmanship.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - Terrible.
- Morris K.
- Verified HomeBuyer
- January 12, 2022
- Venice, FL
Terrible. Lots of confusion. Aggressive sales tactics. Lieing. Etc. consider my options due to gathere evidence.
Lennar responded:
Hi Morris, thank you for sharing a review. We are sorry to hear about the issues you experienced throughout the buying process of your new home. Please let us know if there is ever anything we can do to help. Our team can be reached at corporatecustomercare@lennar.com and we will follow-up on any concerns. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - As I have reported before, No one showed up for our scheduled
- Lou H.
- Verified HomeBuyer
- December 30, 2021
- Venice, FL
As I have reported before, No one showed up for our scheduled walk through after it had been delayed because the Townhome was not ready. Our new closing date was scheduled but was not completed as scheduled because the townhome was not ready. No one helped us try to reschedule the closing or complete items on our punch list. Lennar forced us to close before the home was finished, We received a call around 7 pm with no previous notice on the last day of the month from a remote notary to close on the home. I was very disappointed with the sales staff in particular.
Lennar responded:
Hi Lou, thank you for sharing your review. We are sorry and disappointed to hear about the poor service you received during what should be a joyous time. We want to apologize for your experience with the sales staff as well. If you have any items that need to be addressed or additional information you would like to share, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
The material used are of poor quality and the work delivered was questionable. I'm not sure how this could pass inspections with so many major faults.
- Gurpreet K.
- Verified HomeBuyer
- November 09, 2021
- Lakewood Ranch, FL
Ensure you get your independent inspection along the way and have Lennar fix it prior to closing. Post closing resolution is incredibly slow. I'm still waiting for things to be fixed that were identified at closing and 4months later still waiting.
Lennar responded:
Hi Gurpreet, thank you for sharing your review. We are sorry to hear about the poor response you have experienced with customer care. If you have any items requiring attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - Bad quality, bad communication.
- Anonymous
- Verified HomeBuyer
- October 05, 2021
- Lakewood Ranch, FL
Bad quality, bad communication. Open issues
Lennar responded:
Hi, thank you for the review. We are sorry to hear about your disappointment in your new home. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lack of quality in workmanship and materials.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Venice, FL
Buyer beware. Lennar hired substandard contractors. Problems since we closed.
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment with the workmanship and quality of finishes for your new home. If there are any items you have that need further attention please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Lack of quality of workmanship. Sub contractors are sub standard. Construction manager was either fired or quit. Lennar needs to care about the customer.
- Kevin S.
- Verified HomeBuyer
- April 25, 2021
- Lakewood Ranch, FL
Make sure you get a home inspection. Do not close until the cleaning company does a satisfactory job. Subcontractors need to take pride in their work.
Lennar responded:
Hi Kevin, thank you for taking time to leave a review. We would like to apologize for the issues you have experienced including the final quality and inconsistent management you have detailed in your review. Please reach out to us at corporatecustomercare@lennar.com, if there are any items you would like us to follow-up on for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Totally Disappointed....
- Jerome L.
- Verified HomeBuyer
- March 31, 2021
- Venice, FL
Lennar has failed to live up to their promises and reputation... I wish I never purchased these units....
Lennar responded:
Hi Jerome, thank you for leaving a review. We are sorry to hear about your disappointment with your new home. If there are any outstanding issues requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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