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Lennar Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Lennar.

Read all 501 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Sarasota-Bradenton Area

501 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.5

Responsiveness 3.4

Lennar in Sarasota-Bradenton Area

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Customer Reviews

Lennar - Response to warranty issues has been very good.

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2021
  • Lakewood Ranch, FL

Response to warranty issues has been very good. However, the month leading up to our closing was absolutely brutal. We had to pressure Lennar to move the closing date back three times. The different divisions (construction, mortgage, title, sales, etc.) did not communicate with the other. The local construction people had no idea of our original closing date and weren't even close to having the house ready. On closing day the title company (Lennar Title) did not have the closing documents from the lender (Lennar) and we never had a final walk-thru or orientation prior to closing.

Lennar responded:
Hi, thank you for the detailed review of your experience. We are sorry to hear about the breakdown in communication among the different departments you worked with when buying and closing on your new Lennar home. If there are any outstanding items you would like us to follow-up on, please reach out to corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 5

Working with the sales team was a first rate...but was not reflective of the post sales support

  • Brian H.
  • Verified HomeBuyer
  • May 04, 2021
  • Lakewood Ranch, FL

The sales team in Lakewood Ranch, FL. was first rate. They provided consistent and timely updates on the build process and were available for those spur of the moment questions that always seem to come up. Dealing with Lennar's mortgage company was not as smooth. Things went well overall, but there was a lack of communication between the sales and mortgage side on when the closing date was going to be. This caused multiple "hard" credit pulls that adversely affected my credit score. I was lucky to have a pretty good credit score so it did not effect my rate. But, it could have. Dealing ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Terrible communication

  • Candice C.
  • Verified HomeBuyer
  • April 29, 2021
  • Lakewood Ranch, FL

My 3rd time building second time building a Lennar home, this has been the worst one by far. From the lack of communication, to the 9 week closing delay, the quality of work, missing items, incomplete items, no walk through etc. I would not recommend Lennar as a builder.

Lennar responded:
Hi Candice, thank you for sharing your comments. We are sorry to hear about the difficulties you've experienced. Please send us an email at corporatecustomercare@lennar.com with details, so we can follow-up on this matter for you. - Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lack of quality in workmanship and materials.

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2021
  • Venice, FL

Buyer beware. Lennar hired substandard contractors. Problems since we closed.

Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment with the workmanship and quality of finishes for your new home. If there are any items you have that need further attention please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - I am so happy l choose Lennar building company.

  • Dorota M.
  • Verified HomeBuyer
  • April 27, 2021
  • Venice, FL

I am so happy l choose Lennar building company. Everything perfect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of quality of workmanship. Sub contractors are sub standard. Construction manager was either fired or quit. Lennar needs to care about the customer.

  • Kevin S.
  • Verified HomeBuyer
  • April 25, 2021
  • Lakewood Ranch, FL

Make sure you get a home inspection. Do not close until the cleaning company does a satisfactory job. Subcontractors need to take pride in their work.

Lennar responded:
Hi Kevin, thank you for taking time to leave a review. We would like to apologize for the issues you have experienced including the final quality and inconsistent management you have detailed in your review. Please reach out to us at corporatecustomercare@lennar.com, if there are any items you would like us to follow-up on for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - Lorraine Lakes is a great place and our new home has exceeded

  • Terrence K.
  • Verified HomeBuyer
  • April 20, 2021
  • Lakewood Ranch, FL

Lorraine Lakes is a great place and our new home has exceeded our expectation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They provided a good value in today's market. They were customer focused in meeting their needs.

  • john p.
  • Verified HomeBuyer
  • April 20, 2021
  • Lakewood Ranch, FL

The construction team and warranty team did a nice job in getting issues corrected.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Workmanship - Its All About Moving On To The Next House

  • Franklin Y.
  • Verified HomeBuyer
  • April 20, 2021
  • Lakewood Ranch, FL

Workmanship was disappointing. The subcontractors are paid by the house so they are incentivized to move quickly to maximize how much they make. This does not result in quality work. In our house the ceiling is out of plumb by at least two inches, the windows are scratched and gouged, appliances dented, cabinets defective, trimwork cracked and poorly caulked/painted and the list goes on. We are still waiting four months after closing to correct many of these issues. It appears that Lennar has little concern with customer satisfaction and is only about closing and moving on to the next ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

My agent helped make it a seamless experience!

  • David P.
  • Verified HomeBuyer
  • April 14, 2021
  • Lakewood Ranch, FL

We purchased our home sight unseen ... the entire process was done virtually. I was informed every step of the way; the walk through and closing were totally seamless. I credit my agent for a terrific experience! She was available to us, and she demonstrated thorough knowledge of what she was selling. She clearly has tremendous pride in Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Debra D.
  • Verified HomeBuyer
  • April 13, 2021
  • Lakewood Ranch, FL

Very happy with how attentive Lennar staff has been with any issues post closing.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Your real estate agent Bella was a real professiinal.

  • Joseph K.
  • Verified HomeBuyer
  • April 12, 2021
  • Lakewood Ranch, FL

From the beginning up to being in home for almost two months everything has been handled very well by Lennar. All issues with home have been promptly taken care oif

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

The sales rep - Jennifer Brunke. She was communicative and professional.

  • Maureen L.
  • Verified HomeBuyer
  • April 09, 2021
  • Lakewood Ranch, FL

Working with Jen from Lennar was a wonderful experience. She kept in constant contact, sent updates, photos and reminders. I felt very comfortable with the process because of her process.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - HiEverything is delayed abd hard to get info from sales people.

  • Virginia B.
  • Verified HomeBuyer
  • April 08, 2021
  • Lakewood Ranch, FL

Hi Everything is delayed abd hard to get info from sales people. Reluctant to give feedback and answer questions in regards to ongoing progress. Like pulling teeth hard to get info. Now amenity center is delayed when we contracted we were told summer 2021 now summer 2022 Very much not happy . Wish we could get out of our contract Hope someone hears me abd contacts me

Total Score 3


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Mindy Koopman, was professional and extremely helpful throughout

  • Michael S.
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Mindy Koopman, was professional and extremely helpful throughout the process and continues to make the transition seamless and trouble free. Josh Lynch, was invaluable in providing assistance with the loan application process. What historically has been an arduous process for home buyers was simplified and streamlined to perfection. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Delays. Over promises.

  • Richard L.
  • Verified HomeBuyer
  • April 07, 2021
  • Venice, FL

Average at best for our experience.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Value for money - quality

  • Patricia L.
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Jason has been professional and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar is a low end builder so materials will be low end.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Lennar is a low end builder so materials will be low end. That said the communities are very nice.

Lennar responded:
Hi, thank you for your review. We are sorry to hear about your disappointment with the quality of your new home. If there are any items that need attention, please feel free to contact us at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Michelle was amazing

  • Ann F.
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

The entire process was quick!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very good value for price.

  • David R.
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Very good value for price. Follow up slow and poor

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

We loved our RepresentativeJoey Destphano

  • Steven M.
  • Verified HomeBuyer
  • April 02, 2021
  • Lakewood Ranch, FL

Quality Does what they say Responsive Fun Professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Low quality and poor craftsmanship.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2021
  • Lakewood Ranch, FL

Low quality and poor craftsmanship.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 5

Lack of disclosure from Sales Associate about the actual number of rental units/second hones as opposed to Primary Redidents.

  • Fredericka C.
  • Verified HomeBuyer
  • March 31, 2021
  • Lakewood Ranch, FL

Has a great Construction Manager

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Totally Disappointed....

  • Jerome L.
  • Verified HomeBuyer
  • March 31, 2021
  • Venice, FL

Lennar has failed to live up to their promises and reputation... I wish I never purchased these units....

Lennar responded:
Hi Jerome, thank you for leaving a review. We are sorry to hear about your disappointment with your new home. If there are any outstanding issues requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

We have a terrific Rep!

  • Gary C.
  • Verified HomeBuyer
  • March 31, 2021
  • Lakewood Ranch, FL

Love hearing from our Lennar Rep Cindy L. She’s great updating us on the building progress and answered our questions immediately.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5