Lennar Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Lennar.
Read all 501 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sarasota-Bradenton Area
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Customer Reviews
Lennar - Great
- Robert M.
- Verified HomeBuyer
- March 19, 2020
- Venice, FL
Great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mediocre
- Frank V.
- Verified HomeBuyer
- March 18, 2020
- Lakewood Ranch, FL
Many finishing issues and double work for subs to come back and fix. Had issues with garage floor, paint, garage door etc
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Overselling but they earned the trust and respect
- Barbara J.
- Verified HomeBuyer
- March 04, 2020
- Venice, FL
This is my first home purchase ever, so consider me a novice in home buying despite my research done ahead of time. They do earn your trust but in the beginning, it is so full of selling you this and that, false promises, etc. For example, my salesperson promised me a sound proof door considering that was a deal breaker to buy one of the last remaining houses in the community. 6 months later, still no door and learned that this should not have been made. I hate having to out work orders in only because I know the house is settling and it may require to have the contractors come out more ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - Very attentive to concerns.
- Claudine R.
- Verified HomeBuyer
- February 26, 2020
- Venice, FL
Very attentive to concerns. Very prompt in assistance and extreme professionalism. So far I am very pleased
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
honest feedback
- Kari H.
- Verified HomeBuyer
- February 26, 2020
- Bradenton, FL
Lennar uses 100s of contractors, so there is no accountability for work that will require follow-up once you actually own your home. The walls are thin and provide no sound proofing, this includes the thin aluminum windows that seep air/moisture. They use matte paint throughout, even in the kitchen and bathrooms. "Upgraded Cabinets" means they are white in color- they are made of soft wood that will show even slight dings from regular use. The bathtubs are made of plastic and carpet will look worn and tired after less than 6m, even if you do not have pets or children. However, I live in a ...
Lennar responded:
Hi Kari, thank you for your feedback about your home. We are sorry to hear about your experience. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Very disappointed
- Nelson 2.
- Verified HomeBuyer
- February 26, 2020
- Lakewood Ranch, FL
Lennare has repeatedly dropped the ball. They have not done anything that told us they would do when we bought. We closed in good faith, because they agreed to to fix avery long list of problems with our home. They have made excusses, take short cuts, tried to misslead us. Overall I have no trust or confidence that they do business with honor. I would never recomend them to anyone!
Lennar responded:
Hi Jeffrey, thank you for your feedback about your experience. We are sorry to hear about these difficulties and we truly hope things have improved. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Home buying experience
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Venice, FL
I have been pleased with my home purchase from Lennar. I have also been very happy with the customer service department and their prompt response at resolving any issues I have had.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - The Lennar sales people are very knowledgeable and helpful.
- Phyllis G.
- Verified HomeBuyer
- November 21, 2019
- Bradenton, FL
The Lennar sales people are very knowledgeable and helpful. The manager of the builders is also extremely helpful. Great experience!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
good value
- Anonymous
- Verified HomeBuyer
- November 21, 2019
- Venice, FL
Contact person has been great
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Nice place to live
- Anonymous
- Verified HomeBuyer
- November 21, 2019
- Venice, FL
The area to live in is great. Very near a brand new Publix Market & shops, many golf courses within 5 miles. The houses are very well built and priced correctly for the area.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
My second review!
- Darryl W.
- Verified HomeBuyer
- October 07, 2019
- Venice, FL
I completed a scathing review of Lennar 5 months ago. I will summarize. I consider Lennar the worst home builder I have ever worked with and I have moved 39 times. Your prime motivator is speed , not quality. Your workers take no pride in their work and do not respect the work of others. I did not rate you in trustworthiness as I have no way to measure this, and of course your survey required an answer to submit.
Lennar responded:
Hi Darryl, thank you for sharing your experience since moving into your new home. If you could please email any outstanding items to corporatecustomercare@lennar.com and we will review and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
Our Home
- Jerry V.
- Verified HomeBuyer
- October 01, 2019
- Venice, FL
*The sod that surrounds our home is not good quality - more like one would find in a field. *No gutters in rear of house - water comes off the roof like a waterfalls, causing a hole in the lawn and mud and water splashed into the lanai. *All the covers are either missing or broken that covers lawn watering (a request has been submitted some time ago to have this addressed and it still hasn’t been). *A request had been submitted some time ago to provide support to a planted tree in front, and this has never been addressed to date!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Very nice house with landscaping drainage issues
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Bradenton, FL
The houses should have gutters on the sides of them..... The houses are built so close together that when it rains the water runs off of both roofs so hard and so fast that the water cannot drain into the ground fast enough and it creates a big mud pit between the two houses. They want to charge me $800 for each side of my brand new house to put in a drain and regrade the ground to fix the drainage problem. Why should I have to pay to regrading the ground or to install a drain on a brand new home.
Lennar responded:
Thank you for sharing your comments about the drainage at your home. Please send a message to us at corporatecustomercare@lennar.com with the information, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
JUST OKAY
- Lyn W.
- Verified HomeBuyer
- September 24, 2019
- Venice, FL
fair workmanship. product quality fair responds well to requests
Lennar responded:
Hi Lyn, thank you for your comments. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow up for you. - Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Somewhat disappointed
- Anonymous
- Verified HomeBuyer
- August 06, 2019
- Venice, FL
The quality of the workmanship and materials is wanting.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Over all a good experience. This was our first new home we had built.
- Harold O.
- Verified HomeBuyer
- August 06, 2019
- North Port, FL
Lennar was on time in the delivery of our new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Love Our New Home!
- Gabriel S.
- Verified HomeBuyer
- August 06, 2019
- Bradenton, FL
Love our home! Love the people working for Lennar at Copperlefe! The whole experience was amazing! Highly recommend Lennar. Quality, Price, Location, PEOPLE!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointing home buying experience
- Vivian B.
- Verified HomeBuyer
- July 30, 2019
- Lakewood Ranch, FL
I have purchased six homes and this experience by far was the most disappointing. Once you sign contract to purchase home the communication ends. There was no formal sit down process nor schedule given to keep you abreast of the process. Was not encouraged to meet or speak with the construction manager. Even when I contacted the corporate office and spoke with the regional manager, there was not a demonstration to take ownership of the situation and correct or improve the process.
Lennar responded:
Hi Vivian, thank you for your feedback about your experience. We are sorry for the difficulties you described. If there is anything we can do to assist, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar - Quality of workmanship poor.
- Anonymous
- Verified HomeBuyer
- July 11, 2019
- Lakewood Ranch, FL
Quality of workmanship poor. Attention to detail poor.
Lennar responded:
Thank you for your feedback. Please send any items to us for review and follow-up. We can be reached at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Room for improvement
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Venice, FL
There is no pride in workmanship when building. Also response time in taking care of warranty issues needs to be improved.
Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about the issues you have experienced. Please send us a message to corporatecustomercare@lennar.com with any outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Lennar - gran Paradiso
- Michael B.
- Verified HomeBuyer
- July 09, 2019
- Venice, FL
Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Overall happy with our purchase
- Celeste S.
- Verified HomeBuyer
- July 09, 2019
- Lakewood Ranch, FL
Lennar sells a great product! Value was important and we definitely received that with our new home. As with any new home, there will be some issues that have to be addressed after purchase but Lennar’s CustomerCare team is quick to respond.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Moving In
- James C.
- Verified HomeBuyer
- July 09, 2019
- Venice, FL
The Lennar home buying experience went well except for one thing. I had an unexpected medical issue and asked for an extension on the closing date. Lennar denied it and it almost cost me the home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Needs improvement
- Anonymous
- Verified HomeBuyer
- June 30, 2019
- Lakewood Ranch, FL
I do like the design of my home and the neighborhood but the workmanship was poor. I believe this was the construction was unsupervised and many things were wrong. Some of the problems were: the painting quality was poor, the tile work was not done properly, the front door was hung improperly, the kitchen cabinets were damaged, the sliding glass doors were damaged, the workman leave trash all over. I must say the builder is trying to fix things but it is certainly a hassle.
Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about the workmanship issues in your home. Please send us a message to corporatecustomercare@lennar.com with any additional details or outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Pay attention to detail
- David K.
- Verified HomeBuyer
- June 18, 2019
- Venice, FL
Completion date: remember the completion date is only an estimate of when the home will be available for occupancy. Home structure: make sure roof and plumbing do not have defects which could result in leaks. Finishing work: look for cracks in crown molding, drywall, paint on pavers and flooring etc.
Lennar responded:
Hi David, thank you for your comments regarding your home purchase experience. If you have anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com. We'll be happy to look into it for you.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
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