Lennar Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About Lennar.

Read all 509 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Sarasota-Bradenton Area

509 Reviews in Sarasota-Bradenton Area

Star Rating Breakdown

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.4

Responsiveness 3.4

Lennar in Sarasota-Bradenton Area

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Customer Reviews

Disappointing home buying experience

Vivian B.
Verified HomeBuyer
July 30, 2019
Lakewood Ranch, FL

I have purchased six homes and this experience by far was the most disappointing. Once you sign contract to purchase home the communication ends. There was no formal sit down process nor schedule given to keep you abreast of the process. Was not encouraged to meet or speak with the construction manager. Even when I contacted the corporate office and spoke with the regional manager, there was not a demonstration to take ownership of the situation and correct or improve the process.

Lennar responded:
Hi Vivian, thank you for your feedback about your experience. We are sorry for the difficulties you described. If there is anything we can do to assist, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 3

Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Quality of workmanship poor.

Anonymous
Verified HomeBuyer
July 11, 2019
Lakewood Ranch, FL

Quality of workmanship poor. Attention to detail poor.

Lennar responded:
Thank you for your feedback. Please send any items to us for review and follow-up. We can be reached at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 2

Quality 1

Trustworthiness 2

Responsiveness 1

Room for improvement

Anonymous
Verified HomeBuyer
July 09, 2019
Venice, FL

There is no pride in workmanship when building. Also response time in taking care of warranty issues needs to be improved.

Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about the issues you have experienced. Please send us a message to corporatecustomercare@lennar.com with any outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care

Total Score 3

Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - gran Paradiso

Michael B.
Verified HomeBuyer
July 09, 2019
Venice, FL

Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).

Total Score 4

Quality 3

Trustworthiness 5

Responsiveness 4

Overall happy with our purchase

Celeste S.
Verified HomeBuyer
July 09, 2019
Lakewood Ranch, FL

Lennar sells a great product! Value was important and we definitely received that with our new home. As with any new home, there will be some issues that have to be addressed after purchase but Lennar’s CustomerCare team is quick to respond.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Moving In

James C.
Verified HomeBuyer
July 09, 2019
Venice, FL

The Lennar home buying experience went well except for one thing. I had an unexpected medical issue and asked for an extension on the closing date. Lennar denied it and it almost cost me the home.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

Needs improvement

Anonymous
Verified HomeBuyer
June 30, 2019
Lakewood Ranch, FL

I do like the design of my home and the neighborhood but the workmanship was poor. I believe this was the construction was unsupervised and many things were wrong. Some of the problems were: the painting quality was poor, the tile work was not done properly, the front door was hung improperly, the kitchen cabinets were damaged, the sliding glass doors were damaged, the workman leave trash all over. I must say the builder is trying to fix things but it is certainly a hassle.

Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about the workmanship issues in your home. Please send us a message to corporatecustomercare@lennar.com with any additional details or outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care

Total Score 3

Quality 1

Trustworthiness 3

Responsiveness 4

Pay attention to detail

David K.
Verified HomeBuyer
June 18, 2019
Venice, FL

Completion date: remember the completion date is only an estimate of when the home will be available for occupancy. Home structure: make sure roof and plumbing do not have defects which could result in leaks. Finishing work: look for cracks in crown molding, drywall, paint on pavers and flooring etc.

Lennar responded:
Hi David, thank you for your comments regarding your home purchase experience. If you have anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com. We'll be happy to look into it for you.

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - We were very excited to have Lennar build our new home.

Mark R.
Verified HomeBuyer
June 14, 2019
Bradenton, FL

We were very excited to have Lennar build our new home. However, we encountered many obstacles and were pretty much told deal with it or find another location to build. Warranty items take time to rectify. In the end, we have a beautiful new house that we hope to enjoy for years to come.

Lennar responded:
Hi Mark, thank you for sharing this feedback. We are sorry for the difficulties and are glad to hear that you are enjoying your new home. If you have additional items to be addressed, feel free to contact us at corporatecustomercare@lennar.com. Thank you again.

Total Score 2

Quality 3

Trustworthiness 2

Responsiveness 2

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