Lennar Reviews in Sarasota Bradenton, FL

Very good response to any issues. Very happy with unit, the development , and the amenities.

Love hearing from our Lennar Rep Cindy L. She’s great updating us on the building progress and answered our questions immediately.

I have been pleased with my home purchase from Lennar. I have also been very happy with the customer service department and their prompt response at resolving any issues I have had.

The Lennar sales people are very knowledgeable and helpful. The manager of the builders is also extremely helpful. Great experience!

Once our home/care was turned over to Matt to help with any warranty issues, he was most attentive in getting the necessary people in to correct any issues we had. While I have to say, however, it should be more important that the subs Lennar uses could be more careful during the construction to avoid having any issues that need correcting to begin with. Is it perfect? No. But overall, we are quite happy. Overall construction seems decent. We’ve built 5 homes before so this new construction isn’t a first experience for us.

The process is a lot easier than I expected representative very quick and response to any questions that I’ve had after finding my forever home. I was in within within three weeks.

Our Lennar Realtor Rep. Richard was fantastic. So glad we got him. He was super knowledgeable, very supportive through the process, and even after the sale. You need to keep a very close eye on details at the walk thru and after. The workmanship in general was good. Mostly just cosmetic flaws to fix. However, there were additional items we found after moving in and a few from the walk through punch list that were not fixed. Take your time and thoroughly review inside and out. Matthew was our warranty rep after we moved in and he was super supportive with great communication. When we did the walk thru we were told with the one year warranty on the home we had one year to collect cosmetic defects we saw and to consolidate them before submitting so they didn’t have to come out for multiple items. Matthew was good to clarify that this was incorrect. You have a 1 year warranty on most issues but for cosmetic defects from construction it’s only 30 days. He was very good at walking through everything that is covered and not covered in the warranty and how to submit them. He responded to each and every warranty claim I submitted both on the system and to me personally. He also communicated with the subcontractors responsible for fixing the items and back to me regarding appointments when needed. I received calls from the subcontractors on the SAME day I submitted issues to schedule appointments for repair! My only three complaints I have thus far. (1) The inflexibility of Lennar to change anything from their boiler plate designs. The door for the Water Closet in the Master Bath is a terrible design. You have to literally step in and get on the other side of the toilet to shut the door. I was told they will not alter anything when we noticed this in the model home before signing the contract. It should have been a pocket door to make it functional but know these cost more than a standard door. I would have paid extra because it’s terrible design. They should change this design. (2) The shower heads are junk. Very weak water pressure that had me worried it was the system. However, I replaced it with a $25 Delta shower heads and it was perfect, so I replaced both. For what you pay for a house I think Lennar could spend a few extra dollars to give Customers a better experience. (3) The faucets in the bathrooms are way too far back from the sink edge, the spigot end too close to the rear sink edge. You have to put your hands way down into the sink or water splashes all over the back counter top of the sink. I will be replacing these eventually with faucets that have a spigot with a longer reach. The sinks in the bathrooms are nice. Richard and Matthew were the shining stars with Lennar to us!! ... More

Our sales rep Art made the purchase process fast and easy. We were sent pics as the home was being built. We have had only one issue after purchase so far and sorry to say there has been no follow up communication from the warranty group. Entry on website received no response from warranty person. The contractor called to make an appointment 4 months out to complete work that should have been done by closing.

We’ve bought 5/6 homes from lennar we have always had a great experience with them I must say this time the Quality is just not what it use 2 b.

Our experience has been mostly good. The workmanship is not great, but the warranty department has been excellent in addressing any issues.

All good very happy awesome

Only issue we have is a kitchen cabinet door & panel on dishwasher to be replaced. The order was written up January 7, 2020. I texted & emailed our field representative for Gran Paradiso in Florida a month ago on the status of it with no response.

Contact person has been great

The buying process was very good. The communication via email and texts became a little confusing and overwhelming. Easy to miss things. Pre-close walkthru went well. Most items were addressed prior to close date but some still needed attention. Getting multiple emails and texts and phone calls for warranty repairs became very confusing and tough to schedule or remember. It would help to have interactions regarding these repairs via one mode only (email, text, phone, etc.). And via one representative. (Streamlining this process would be helpful). We are pleased with our new Lennar home although for the price point of the home, we would love to have seen a little more attention to details. ... More

Most of the stuff was corrected immediately but other things took a lot longer. Arrangements made for someone to come out and were no shows,not even a call.

Everyone’s experience is different but ours was positive. Due to hurricanes and personal issues closing needed to be remote and that was simple. Communication with loan officer, Josh and others involved was timely and always supportive. We were fortunate to have had a wonderful realtor , denise and a wonderful project manager, JB. Our unit had some unfinished work but communication was responsive and everything was promptly completed. The timeline for our unit was close to expected; the amenities are unfortunately taking longer. Overall, our experience with the entire team was favorable and we are looking forward to being apart of the community. ... More

Hunter our sales person did a phenomenal job helping us throughout the process. We felt that the sales process was great. Unfortunately, the quality of craftsmanship and work of contractors has been well below average. Lennar sales process 10! Lennar quality of work 5!

Good job they have done!

The overall experience was good. The main main structure and overall detail of the townhouse is great. However the finishing touches extremely sloppy. We felt very rushed to close and it was obvious the workers were rushed as well. The first day of our walk thru was a disaster. It wasn’t even close to being completely and we were supposed to have a walk thru?? Townhome was never thoroughly cleaned liked it should’ve been. One window sill was cut way too short so instead of cutting a new piece they installed it and put a bunch of caulk at each end. The hole for the medicine cabinet for the second bathroom was cut wrong so they just installed the cabinet and left a 1 inch gap at the top. Texture that was sprayed on the walls is dripped on the base floor molding. Tiles around the tub in the second bathroom were not cut smooth. They left jagged edges and covered it with grout. ... More

The unit is amazing and well built

Too many repairs to original construction! First three months tied up waiting in for repair people.

I don’t know. There are more restrictions on what we can do with our house yard. I want to make it mine not look like other houses. The salesman told us we could do that and it wasn’t until later we found out we couldn’t. It’s taking a long time to get the clubhouse finished.

The staff at Lennar are wonderful and the buying process was made as simple as possible. The real issue that Lennar needs to work on, is the finishing work and hire contractors that deliver a much higher quality of craftsmanship than they do today. We had a terrible walk through and closing experience due to the bevy of unresolved items that our project manager didn’t handle. If Lennar had a quality coordinator to review and follow through on work prior to presenting a home to a new owner it would greatly improve the process in our opinion. People shouldn’t spend this kind of money on a home , and then have to chase down and work with the Contractors to finish things that should have been done prior to closing. Good luck. ... More

The purchasing process was smooth and without any problems. Everyone was friendly and very helpful. I did not run in to any problems until after closing. Do not accept verbal promises to correct things after closing. Get everything in writing about what will be done!

Our lennar agen Nate Davis was extremely helpful