Lennar Reviews in Sarasota Bradenton, FL

Need more attention paid to quality of workmanship.

My experience of watching our home get built was unique. Living in another state causes stress but the team really wanted us to feel part of the process. By weekly receiving updated pics of our home was exciting from Jenn (she was the best and an asset to your company). As it was getting closer to the closing, and trying to get the numbers right, there were allot of concerns with things falling into place, but even with the biggest mountains the team (Julie, Brianne and NIchole) really did a great job making the closing happen on time. The only part of the experience that was stress was during the walk through with our CM, he seemed to want to rush us through, all though he said yes Ma'am and no problem I understand we will fix that. You could see he was frustrated that we wanted to see things working, like running water, a dryer that would heat up, molding around items, electrical outlet outside. He was polite, and these items that were of concern to us, should have been seen to anyone prior to the walk through. Overall, we are happy with the new home, yes there are things that need to be tweaked, but due to shortage of supplies that was out of the builder's control, it was a good process. ... More

Too many open items at and after closing. The Lennar team is addressing them but some items remain out of stock and are yet to be installed (bathroom light fixtures)

Corporate needs to take off the suits and put work clothes on and get down to the nitty gritty see their output of their constructions

This is my first home purchase ever, so consider me a novice in home buying despite my research done ahead of time. They do earn your trust but in the beginning, it is so full of selling you this and that, false promises, etc. For example, my salesperson promised me a sound proof door considering that was a deal breaker to buy one of the last remaining houses in the community. 6 months later, still no door and learned that this should not have been made. I hate having to out work orders in only because I know the house is settling and it may require to have the contractors come out more than once but that's just me feeling like a pest. I love the 1 year maintenance warranty as the house settles. I wish somethings would have been disclosed upfront a little more and not oversold as they were good things, when they are not (appliances, etc). I never experienced Lennar homes before but am impressed overall with the home and the "Everything Included". LIke I said, first time homebuyer and it was a nerve wracking experience but they helped make the transition easy. ... More

Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).

Terrible Lennar financing experience, but love my new neighborhood and still have many issues with the house that has not been addressed.

Given high material prices and the very strong demand from home buyers for new homes in Lakewood National, it is my belief Lennar cut corners when possible with respect to quality. The perceived pressure placed on the staff/workers to rush the process to close exacerbates the warranty work necessary afterwards. Interior paint quality and workmanship has been my biggest issue. However a missing smart lock for the front door, a thermostat (per the Honeywell help desk) that isn’t programmable to your phone, a missing kick plate for the dishwasher, and an expensive door that must be replaced because the glass insert was hastily installed, and an electrical outlet that was wired incorrectly are other examples. The construction manager worked diligently to resolve a significant punch list the week leading up to closing. Plus he personally made sure other issues were resolved after closing. So far, the warranty work representatives have been attentive, responsive and friendly. ... More

Pros: Lennar has great houses to offer. I'm satisfied with their design and abundant features. Cons: Lennar's purchasing process is not as streamlined as other competitors. Their departments and affiliated agencies do not seem to be in close communication. I had to make extra effort contacting them to push things forward. I was anticipating to be instructed at every step of the process so I would know exactly what's next. This did not happen. I hope Lennar, as the number 2 builder in the country, would spend more effort to work out an tightly orchestrated workflow for buyers, and guide the buyers at each step. More usefully, if the construction manager/sales can work together and provide construction updates with photos, text, email, that would be even better. There were also some problems with the appliances before/after closing. It took a while to get those issues addressed. After closing, Lennar would not help with appliances, and instead they referred us to the manufacturer. But all the issues we had were all caused by the poor installation quality. So, bring your own home inspector on the walk-through day to save troubles after closing. Summary: I would buy again from Lennar due to its great design. I hope the above mentioned improvements can be done to make customers even more satisfied. ... More

Overall it has been very chaotic. The account reps are responsive however the hand off to the companies to complete the work has been extremely frustrating. The paint which we paid an additional $3000 has been the major issue. Several rooms were improperly painted. First coat went to ceiling. The second coat only up to 6 inches from ceiling leaving a two tone wall. This was noted back in September when closed and it still is not corrected in three bedrooms. Multiple requests made still not resolved Painters on two occasion came with a cup of paint thinking that they could just do top areas. Finally we have scheduled in early March to repaint each room. ... More

We find all of the personnel to be straight forward and service oriented. COVID has made it hard to get "quality subs" many lack depth of experience to do their trade.

Overall satisfied with buying experience Still waiting for serves issues to be addressed

*The sod that surrounds our home is not good quality - more like one would find in a field. *No gutters in rear of house - water comes off the roof like a waterfalls, causing a hole in the lawn and mud and water splashed into the lanai. *All the covers are either missing or broken that covers lawn watering (a request has been submitted some time ago to have this addressed and it still hasn’t been). *A request had been submitted some time ago to provide support to a planted tree in front, and this has never been addressed to date!

Sales: Bobbi, the sales agent I worked with was excellent and knowledgable. Warranty: Heather and the virtual warranty team seem to be proactive with reported items, although several that were reported over the last two months don't have appointments scheduled and other trades scheduled their appoinments quickly. Some warranty repairs were not made properly, very disappointing. Lennar needs to hire another pool company to make the warranty repairs and charge back to Holiday Pools since they aren't interested in repairing my pool/spa issues.

Overall we had a great buying experience with Lennar. We did go through a less than attentive sales person early in the process, but that was resolved by the regional sales manager stepping in and picking up the slack towards the end. I would recommend Lennar for any future buyer.

Was told walk thru was on a certain date and closing to follow , but after 3.5 weeks of rescheduling and stories we finally closed, there was no consideration or reimbursement for staying in a hotel for that period of time as the building was no wear near finished upon our arrival in Florida,

Overall Lennar is better then most builders in the area. The houses are solid as I was fortunate enough to watch my house be built living down the street in another Tortuga Home. Dealing with mortgage people was a challenge just getting the math correct on their end. Dealing with the Salesman, Construction Manager and Warranty Manager were easy as they always responded in a timely manner. Getting things fixed after the sale, for the most part, was in a timely manner. Construction site is filthy (with non construction material) as workers do not pick up after themselves which intern blows all over your new property. All in all we are happy with our decision to choose Lennar. ... More

The offer process was extremely stressful & drove the home prices above where they should be. They did not honor the people who were on the waitlist for several months, waiting for their homes.

do a VERY good job of inspecting your home before closing. Get your list of problems in as soon as possible, it take Lennar's contractors along time to get to your problems. Lennar need to change the door on the laundry room so when the washer walks in front of the door it does not block the door from opening.

The sales team in Lakewood Ranch, FL. was first rate. They provided consistent and timely updates on the build process and were available for those spur of the moment questions that always seem to come up. Dealing with Lennar's mortgage company was not as smooth. Things went well overall, but there was a lack of communication between the sales and mortgage side on when the closing date was going to be. This caused multiple "hard" credit pulls that adversely affected my credit score. I was lucky to have a pretty good credit score so it did not effect my rate. But, it could have. Dealing with Lennar Customer Support for post-purchase issues has been hit-or-miss. The support team is good to deal with but can be a bit busy at times so their communication and response to claims or questions can be spotty at times. When getting things fixed I needed to keep in mind that the same people that installed it in the first place would also be the same ones that fixed it. Their focus generally was the new units that were being built and not fixing their mistakes. So, patience is needed and understanding that they were the lowest bidder for the job. This came in handy when I understood that paint was "acceptable" to fill in gaps in moldings instead of caulking. In my case, I was still working through a pre-closing punch list of issues that needed to be addressed 2-3 months after closing. These were things that were caught by Lennar prior to me having my pre-closing walk through that were still not addressed and were not addressed by closing. Overall, Lennar is a good home builder with some really good floor plans to choose from. But, there are going to be more than a few issues that you will need to work through and that makes the one year warrantee that they offer worth quite a bit to the bottom line. ... More

Finance and sales team were awesome. Lots of small blemishes that need to be fixed, scratched front door, over painting, missing CAT5 jacks, chipped tile on pool, terrible seams/drywall finishing. That being said, the team that fixes those issues are easy to connect with.

Promises made on closing day we’re not kept

Overall a pretty good experience

Very good value for price. Follow up slow and poor

The quality of the workmanship and materials is wanting.