Lennar Reviews in Sarasota Bradenton, FL

I would never buy another Lennar home. I have owned in communities. But this experience has been unimaginably horrible. I have a serious constructionissue with the house. I’m getting the runaround. The solution has been approved three separate times but the materials never get ordered so I have to keep starting over. They just close tickets out if they don’t feel like addressing them the warranty person is the most horrible, rude nasty Power crazy person he lets you know. He’s in control of what can get done at your house, they don’t stand behind the product they act like they’re doing you a favor if they’re fixing something that should’ve been right to begin with never never never do this. Do not deal with this Builder. We’re trying very hard to get our house sold I don’t wanna live in this community. You have very little recourse. we are trying to find attorney. ... More

I am very pleased. Yes, I would build another home from Lennar. We will have to showcase mine first. Everything between trades was very well organized professional. I would to somehow post pictures on what I duplicated/made my own; if anyone is interested.

House is great, dealing with their mortgage people was not enjoyable. You can buy better homes, better quality, but the closest thing that Del Webb had to offer was way more than 100k higher in price. I have no regrets, this is my 2nd Lennar home in 6 years.

Lennar mortgage is the worst. I have been an owner for 2 months. I sent my 1st payment as instructed and they have sent me 2 late notices. Although they cashed my check 10 days before the due date. 3 times I called to get verification and acknowlement. Waiting for a call back from a "supervisor ". Waiting over 40 minutes each time on hold Waiting for a reply. They were disorganized from the start. Nonody at their company wants to talk via the phone. They sold my loan already and still can't get answers from either company. They have made my brand new purchase a disappointing experience.

The process was great from initial purchase to final move-in? Thank you

Great experience, very easy process with paperwork. Only critique is appliances seemed cheap.

Have contractors take their time and put out a better finished product

Very pleased with the Lennar experience with one exception. Too many cooks so to speak. We were supposed to have one person help coordinate everything but instead we ended up having to deal with at least 5 different people/departments. Coordination would have been appreciated.

The buying experience was easy. We got the floorplan we wanted at a great price. We found issues, but our customer rep handled everything and all were resolved. The biggest issue is the shoddy work by the electrical contractor. Boxes are poorly fitted in the walls, plugs wont fit in switches, and they stick out from the sheetrock at angles so the plates stick out from the walls. We have been trying to adjust them as we paint.

The house was built with high quality, and the warrantee service team provides excellent service to take care of even every small issues.

It has been a very good experience purchasing from Lennar in Wellen Golf and Country Club and working with the various groups under the Lennar name (Sales, Title, Insurance, etc). The home we purchased closed on the original date provided to us. We have worked extensively with the Warranty and Service team and they have been responsive, punctual and efficient. The various trades have done a great job of managing any issues that have arisen. Overall, great value in our home and property and a wonderful community and neighbours to date.

Great service, answered all questions within a reasonable time. dealt with one person as the process continued. One thing I would recommend is that Lennar would be mindful that most clients work a regular 9 to 5, and it may be difficult to take calls.

When I 1st started looking for homes in Feb '24 the 1st 2 sales rep's could not answer any of my question about Prosperity Lakes. Then when I asked other sales rep's in the office "you need to ask you sales agent". I was on my way out to go home when I meet Kevin in the driveway. I asked him if he could help me and answer some questions. He was Fantastic and answered all my questions that the other did not know or would not answer. Then the following week we went to see him with more questions, he was no longer working in Prosperity Lakes - transferred out. I took a chance and asked the sale that told Kevin was no longer there to help us. Her name was Kimberly V and she was willing to help us with getting a house for us. She is why we are here in Prosperity Lake today. She is "FANTASTIC" in her job; knows all the answers to your questions; great follow up on a weekly bases or if something new opens up and great personally. Thanks to her working with us for 11 months we were able to obtain this new home that we are in now. We are so happy with Kimberly V that we recommend her to anyone looking for a home in Prosperity Lakes you with not be sorry. All the other sales rep's should learn from her play book in kindness; courtesy and follow up. ... More

We paid for a 3rd party inspection report which was sent to the construction manager to take care of prior to our closing the day of our final walkthrough half of the items weren’t taken care of and he promised he would take care of them if we signed off on the home. The biggest item that I am still upset about is our driveway which was not properly leveled prior to laying the pavers and it has dips throughout. I have copies of written communication from Chase our construction manager saying it will be taken care of both prior to our closing and after and that “the price has been approved” but here we are 3 months after our closing with no resolution. This whole experience confirms to me that our satisfaction as buyers was totally set aside just so Lennar could squeeze another home closing in at the end of November at fiscal year end. ... More

Scott was very helpful during the purchase. He always answered my questions quickly and made sure everything ran smoothly. Chuck made sure that the house was ready to move in when I closed. Overall, it was a smooth process.

Got this home for my mom to retire in, great price built, sturdy hurricane resistant I have no complaints. Warranty team responds quickly. Communication with everyone was very efficient..

only person worth mentioning is eric W. the supervisor. Could not have had a better person. his care is incredible. Other than that, house is built very cheaply, and has many imperfections in terms of paint, finishes, etc.

Unhappy with several things I've had to go through since I bought my home, I don't complain about the deal when buying the house but I do complain about how long it has taken to fix a leak in my bathroom. Something that I could have taken less than 2 weeks has become a 2-month headache, since day 1 I have not been able to bathe or use my bathroom. And it is a cheek that they have not yet finished fixing it and already want to close the case as if it had already been fixed. During those two months there were some connected machines in my bathroom to which I received an invoice and when I contacted the LENNAR team they told me that neither they nor the company that installed them (which sent them from the same LENNAR) are responsible for that energy expense. It's a great shame because I expected something MUCH better. ... More

The whole process was very overwhelming and messy. We were pushed to close so quickly in this home that had alot of issues to be addressed. We made it aware during walk through, and they told us to just submit a ticket in warranty and they will cover it. The response time from everyone has been very delayed. We are still having issues to this day with our address not being able to be validated because it is a new construction home. We couldn't connect our utilities due to these companies not being able to find our home in their system (new build which is understandable). So with that being said, I was constantly sending them emails that I can't connect our utilites and i am in fear of waking up to no power or water in our house. They said no worries we are going to let you know 5 days before we decide to disconnect your services. I woke up this morning with everything turned off and no notice that this was going to happen. When I made Lennar aware of this, they said oh yeah we disconnected services to your name please call them to set it up. This is so unprofessional and I never want to buy a home with Lennar again. As a first time home owner , I was excited about this experienced but they robbed the joy from us with how we were and have been treated. Even from closing day, the people who were suppose to help us with the paperwork and signing looked miserable working their job. We were so excited to close and they displayed zero emotion during the process , we even felt bad asking for them to take our picture with the new home owner sign because they looked like they wanted us to leave so they can go home. Overall, the only thing I can say was positive was the promos that we were given but that does not trump over the terrible experience we had since day 1. ... More

The agent that sells the house does not give you specific details when I asked about accessories in the house, etc. There are no clarities inside of the contract or at closing. One part of the company doesn’t know what the other one is doing. The mortgage buying experience was completely atrocious and I have experience in buying new homes with other builders. The quality of the materials that are used are absolutely low and cheap. A lot of people in my neighborhood in prosperity lakes have had their roof leaking within the first week by the house. One lady had her sink fall out. Half of the items that were on the inspection before closing were not done but were covered up. If I did not have experience in identifying a lot of the issues, many things would’ve been overlooked. I would never ever recommend Lennar to anybody! ... More

Great customer service, responsiveness and attention to your requests.

My experience was good since both mu sons helped me through it

Lennar provided a large home for a reasonable price. build quality and materials were good. Repair and warranty process moving forward reasonably well. New home doesnt have much for storage, closets, or bathroom amenities like toilet paper holders and towel racks. Happy with the home for the most part.

Buyer beware - false statements by salespeople, archaic, disorganized and unnecessarily time-intensive requirements that customers deal with way too many emails and multiple online platforms and excessive amounts of conversation with multiple employees in multiple departments, to get anything done. I suspect this is intentional, so that buyers just give up reading and writing emails and talking to way too many employees, and they give in to builder demands. Lots of..."didn't you see that in the fine print?" types of things. And zero accountability from management, which apparently won't even talk to customers, choosing to hide behind their underlings. I would never buy from this builder again. I wish I was aware of all the negative feedback and class action lawsuits against this builder before I acted on the purchase. ... More

Very poor communication Missed promise dates Original close end of August True close end of November Apartment lease ended & after 2 extension had to move out. Lennar Said they would pay for moving & storage of furniture till home completed. Never did