Lennar Reviews in Sarasota Bradenton, FL

Second property we have built with Lennar. Overall happy with end result

GOOD Very good experience love it

In my opinion for the price point people are paying for these homes there should be much nicer products being put into them. I also think the buyer should be given more options to pick what products are in the home they are buying.

Our overall experience was going smoothly until our closing day. Lennar did not have keys to our own home and wanted us to sign off on the walk thru. It took over 2 hours to get our keys. We were diligent in our walk thru with the Lennar rep prior to closing. Point out defects that need to be fixed. 2 days before closing they still had not completed all of the issues. We hired our own home inspector which I highly recommend. Lennar’s warranty claim process is a joke. We have a one year warranty to report any issues. We filed a claim for the Ring Doorbell. This was a joke. The home warranty rep was of no help. We had to have the electrician come to check the wiring. The wiring was perfect. Then we had to contact Ring. Lennar did not tell us to call their dedicated Ring account. After several hours in the phone with Ring we were shipped a new unit. Ring gave us a free code to redeem installation after the new unit was received. The tech came out and installed the new doorbell and we were finally up and running with our doorbell security cam. This took us over 6 weeks to get resolved with no assistance from Lennar. Our second issue was with the pavers. We did not catch at inspection that about 12 or so are not exactly the same color. I am not sure if the ran out of pavers when installing ours and used some they already had or what. When they are wet you do not notice the mismatch as much. However when dry it is obvious. Filed a warranty claim again. The rep they have for warranty claims is a very. Rude and angry individual. He does not care about your issue. He told us we should have caught this at walk thru and it was not covered under warranty. I r Requested the page number from the warranty that states this. He then started being aggressive to the point we just had to ignore him. It seems from our point of view that the quality control at Lennar is minimal. We understand that been new builds will have flaws. However, when you have a one year home warranty from the builder it should not be a challenge to get it resolved. We do love our home and we have met some wonderful neighbors. Please make sure you check every nook and cranny at your walk hour and hire a third party unbiased home inspector. Our inspector had and 85 page report which included pictures. Be educated and be aware. ... More

Still waiting on resolution of many issues with the builder. Electrical, appliances, painting and gutters need to be addressed.

sales personnel are great. construction management is horrible

They did not meet move in dates. Walk thrus we’re a waste of time as nothing was completed. Now that we are here we sent in a list of repairs two weeks ago and have not heard from them. Not sure what the procedure is but two weeks and more is unacceptable. Joey in sales was very nice and did a great job. Waiting till all is done and we can start to enjoy our home.

Nice layout however finishes are low end and workmanship was marginal

I always liked Lennar, but I see now the poor workmanship that we as new owner have to go through because the sub contractor get away with poor work standards. I have to submit warranty work for basic construction work example kitchen cabinets not leveled properly, rain gutters pitch towards the house and not to the down spout, paint on window frames and screens. MY BRAND NEW TUB big chunk missing and scratches because the subcontractors had cement all over the tub during construction with no protection. FYI I can only pray they taped all of the joints especially in the showers corners.. Lennar big message to you time to hold subcontractor responsible for doing poor work, charge them for all of the work and if you want to meet with me (I’m talking to the CEO and big bosses) Please contact me so i can show you what’s happening in the field. BTW my cabinets are schedule to be repaired in late August (I bought the house late February) and my tub repair is scheduled for August 1,2023. We paid plenty for the house, you would think the workmanship would be at a high professional level too. God Bless America! ... More

For half $1 million Dollars, the home wiring is all messed up. I’m trying to get it completed.

Overall a great sales experience. After we purchased, warranty issue after issue. The roof had 15 cracks from poor workmanship.....still no warranty resolution. Many neighbors shared the same experience with the roof.

It was very nice having such a simple process to purchase a new home, but with no sales center at our community. Our conversation with the sales rep was short and to the point with many details missing. Also, the contract we signed in Docusign was missing the upgrades package for our home. We were also given zero information about our HOA from the sales agent. Gratefully, we had a good mortgage officer and construction manager. Because the did all the heavy lifting in make sure our process was smooth. The closing office forgot to reschedule us or keep us updated on the delays of our home. The construction manager Rob did that for us. The closing officer also didn't let us handle the tape during our walk through. She forced us to tell her what to tape. We ended up buying our own tape and walking through an hour after the initial walkthrough was done. Overall grateful for the help we did receive and the beautiful home for the absolutely wonderful price. ... More

Read above regional manager a super star

Attempting to obtain a mortgage for the property was torture. I finally paid cash just to get it over and done with.

Bought a home that was already being built. Got a good interest rate through Lennar Mortgage and felt like we got the house at a very reasonable price. Only complaint was that they didn’t include glass front doors like the pictures and all the other homes in the community.

Our overall experience was good. Our sales representative Jessica was awesome!

Lennar’s selling process was well organized and pretty painless. Their online portal is great. While our house was delayed by 6 months that’s not entirely their fault. Charging US for 5 days of delay while we completed our home appraisal process after waiting 6 months for Lennar seems a bit unfair, regardless of the clause on the contract. Real disappointment was the quality of workmanship in paint, cabinets…pretty low-end.

The completion date was delayed several months due to virus building material delays. The irritating part was the demanding closing date - prior to completion. We were not available to close in person and the Lennar sales and closing office was adamant/unyielding to close and get their money-before our home was completed.

This house presented a means to an end. We got a very discounted house with poor finishes. Because the price was low, we were able to tear out many low-quality aspects of the house and replace them with higher-grade materials.

The warranty process and getting things completed needs to be addressed. I have 9 items on a warranty claim and NO ONE will respond to these issues. Including a missing laundry room door that is now going on 60 days.

I am happy with the property but the warranty proccess has been slow and frustrationg; it's been nearly 2 months since closing and am still waiting for punch list items to be completed. It has been difficult to manage since I am not currently located in Florida.

Lack of communication during build. Home finished 3 months late. Home was built well, minor issues right off the bat.

A good value for the money. Our house is very open and on one floor. I wish you had a few more options like larger laundry room, room for storage, etc. We had a bad construction manager which made for a bad process and many unfinished items once we moved in. Lennar’s process was not built for as many items as we had. However, they eventually were all completed. They need to ensure they look at each home with a critical eye before allowing someone to move in. If not for this experience, my rating would have been much higher.

The houses should have gutters on the sides of them..... The houses are built so close together that when it rains the water runs off of both roofs so hard and so fast that the water cannot drain into the ground fast enough and it creates a big mud pit between the two houses. They want to charge me $800 for each side of my brand new house to put in a drain and regrade the ground to fix the drainage problem. Why should I have to pay to regrading the ground or to install a drain on a brand new home.

fair workmanship. product quality fair responds well to requests