Lennar Reviews in Sarasota Bradenton, FL

Very pleased with the Lennar experience with one exception. Too many cooks so to speak. We were supposed to have one person help coordinate everything but instead we ended up having to deal with at least 5 different people/departments. Coordination would have been appreciated.

The buying experience was easy. We got the floorplan we wanted at a great price. We found issues, but our customer rep handled everything and all were resolved. The biggest issue is the shoddy work by the electrical contractor. Boxes are poorly fitted in the walls, plugs wont fit in switches, and they stick out from the sheetrock at angles so the plates stick out from the walls. We have been trying to adjust them as we paint.

The house was built with high quality, and the warrantee service team provides excellent service to take care of even every small issues.

It has been a very good experience purchasing from Lennar in Wellen Golf and Country Club and working with the various groups under the Lennar name (Sales, Title, Insurance, etc). The home we purchased closed on the original date provided to us. We have worked extensively with the Warranty and Service team and they have been responsive, punctual and efficient. The various trades have done a great job of managing any issues that have arisen. Overall, great value in our home and property and a wonderful community and neighbours to date.

Great service, answered all questions within a reasonable time. dealt with one person as the process continued. One thing I would recommend is that Lennar would be mindful that most clients work a regular 9 to 5, and it may be difficult to take calls.

When I 1st started looking for homes in Feb '24 the 1st 2 sales rep's could not answer any of my question about Prosperity Lakes. Then when I asked other sales rep's in the office "you need to ask you sales agent". I was on my way out to go home when I meet Kevin in the driveway. I asked him if he could help me and answer some questions. He was Fantastic and answered all my questions that the other did not know or would not answer. Then the following week we went to see him with more questions, he was no longer working in Prosperity Lakes - transferred out. I took a chance and asked the sale that told Kevin was no longer there to help us. Her name was Kimberly V and she was willing to help us with getting a house for us. She is why we are here in Prosperity Lake today. She is "FANTASTIC" in her job; knows all the answers to your questions; great follow up on a weekly bases or if something new opens up and great personally. Thanks to her working with us for 11 months we were able to obtain this new home that we are in now. We are so happy with Kimberly V that we recommend her to anyone looking for a home in Prosperity Lakes you with not be sorry. All the other sales rep's should learn from her play book in kindness; courtesy and follow up. ... More

We paid for a 3rd party inspection report which was sent to the construction manager to take care of prior to our closing the day of our final walkthrough half of the items weren’t taken care of and he promised he would take care of them if we signed off on the home. The biggest item that I am still upset about is our driveway which was not properly leveled prior to laying the pavers and it has dips throughout. I have copies of written communication from Chase our construction manager saying it will be taken care of both prior to our closing and after and that “the price has been approved” but here we are 3 months after our closing with no resolution. This whole experience confirms to me that our satisfaction as buyers was totally set aside just so Lennar could squeeze another home closing in at the end of November at fiscal year end. ... More

Scott was very helpful during the purchase. He always answered my questions quickly and made sure everything ran smoothly. Chuck made sure that the house was ready to move in when I closed. Overall, it was a smooth process.

Got this home for my mom to retire in, great price built, sturdy hurricane resistant I have no complaints. Warranty team responds quickly. Communication with everyone was very efficient..

only person worth mentioning is eric W. the supervisor. Could not have had a better person. his care is incredible. Other than that, house is built very cheaply, and has many imperfections in terms of paint, finishes, etc.

Unhappy with several things I've had to go through since I bought my home, I don't complain about the deal when buying the house but I do complain about how long it has taken to fix a leak in my bathroom. Something that I could have taken less than 2 weeks has become a 2-month headache, since day 1 I have not been able to bathe or use my bathroom. And it is a cheek that they have not yet finished fixing it and already want to close the case as if it had already been fixed. During those two months there were some connected machines in my bathroom to which I received an invoice and when I contacted the LENNAR team they told me that neither they nor the company that installed them (which sent them from the same LENNAR) are responsible for that energy expense. It's a great shame because I expected something MUCH better. ... More

The whole process was very overwhelming and messy. We were pushed to close so quickly in this home that had alot of issues to be addressed. We made it aware during walk through, and they told us to just submit a ticket in warranty and they will cover it. The response time from everyone has been very delayed. We are still having issues to this day with our address not being able to be validated because it is a new construction home. We couldn't connect our utilities due to these companies not being able to find our home in their system (new build which is understandable). So with that being said, I was constantly sending them emails that I can't connect our utilites and i am in fear of waking up to no power or water in our house. They said no worries we are going to let you know 5 days before we decide to disconnect your services. I woke up this morning with everything turned off and no notice that this was going to happen. When I made Lennar aware of this, they said oh yeah we disconnected services to your name please call them to set it up. This is so unprofessional and I never want to buy a home with Lennar again. As a first time home owner , I was excited about this experienced but they robbed the joy from us with how we were and have been treated. Even from closing day, the people who were suppose to help us with the paperwork and signing looked miserable working their job. We were so excited to close and they displayed zero emotion during the process , we even felt bad asking for them to take our picture with the new home owner sign because they looked like they wanted us to leave so they can go home. Overall, the only thing I can say was positive was the promos that we were given but that does not trump over the terrible experience we had since day 1. ... More

The agent that sells the house does not give you specific details when I asked about accessories in the house, etc. There are no clarities inside of the contract or at closing. One part of the company doesn’t know what the other one is doing. The mortgage buying experience was completely atrocious and I have experience in buying new homes with other builders. The quality of the materials that are used are absolutely low and cheap. A lot of people in my neighborhood in prosperity lakes have had their roof leaking within the first week by the house. One lady had her sink fall out. Half of the items that were on the inspection before closing were not done but were covered up. If I did not have experience in identifying a lot of the issues, many things would’ve been overlooked. I would never ever recommend Lennar to anybody! ... More

Great customer service, responsiveness and attention to your requests.

My experience was good since both mu sons helped me through it

Lennar provided a large home for a reasonable price. build quality and materials were good. Repair and warranty process moving forward reasonably well. New home doesnt have much for storage, closets, or bathroom amenities like toilet paper holders and towel racks. Happy with the home for the most part.

Buyer beware - false statements by salespeople, archaic, disorganized and unnecessarily time-intensive requirements that customers deal with way too many emails and multiple online platforms and excessive amounts of conversation with multiple employees in multiple departments, to get anything done. I suspect this is intentional, so that buyers just give up reading and writing emails and talking to way too many employees, and they give in to builder demands. Lots of..."didn't you see that in the fine print?" types of things. And zero accountability from management, which apparently won't even talk to customers, choosing to hide behind their underlings. I would never buy from this builder again. I wish I was aware of all the negative feedback and class action lawsuits against this builder before I acted on the purchase. ... More

Very poor communication Missed promise dates Original close end of August True close end of November Apartment lease ended & after 2 extension had to move out. Lennar Said they would pay for moving & storage of furniture till home completed. Never did

Good experience from the sale dept. all the way to closing. The warranty team were very responsive to the small details needed..

Dylan, our sales representative, has been a huge failure since sales contract was signed. Either does not reply to our text messages regarding questions or concerns or responds days later. Ray, the construction manager present at our second walkthrough since our first walkthrough was a major waste of time, failed to address many issues identified again and the ones that were addressed, especially as it relates to painting, he allowed poor quality work to continue. Had I known all this jnformation in October when contract was signed I would never have purchased from Lennar. This whole experience has left an extremely bitter taste in my mouth. ... More

Sometimes I have to remember that I’m buying a track home and not a custom home. It’s a one size fits all types of situation when buying a house from Lennar so the custom touches are not there and yes, you do get items that don’t meet your expectations, but that’s what you’re buying also as far as warranty issues I could not be happier with Gabe from the #Warranty department. He has been on top of everything and very informative and making sure everything gets done to meet our expectations and works to get it done. Lennar should be happy to him on their team as I am

There is way too much to type but the overall process was awful. I am very disappointed in the entire process with Lennar and would not recommend to anyone honestly. I still have on going issues

I'm very happy & satisfied with our new house we purchased from Lennar. Great quality for the best prices. Our house plan is amazing, good finishing, love the paint colors Lennar uses & our after purchase experience is great! Can't ask for a better builder & sales experience. I would highly recommend Lennar!

The buying process was very good. The communication via email and texts became a little confusing and overwhelming. Easy to miss things. Pre-close walkthru went well. Most items were addressed prior to close date but some still needed attention. Getting multiple emails and texts and phone calls for warranty repairs became very confusing and tough to schedule or remember. It would help to have interactions regarding these repairs via one mode only (email, text, phone, etc.). And via one representative. (Streamlining this process would be helpful). We are pleased with our new Lennar home although for the price point of the home, we would love to have seen a little more attention to details. ... More

Our Lennar Realtor Rep. Richard was fantastic. So glad we got him. He was super knowledgeable, very supportive through the process, and even after the sale. You need to keep a very close eye on details at the walk thru and after. The workmanship in general was good. Mostly just cosmetic flaws to fix. However, there were additional items we found after moving in and a few from the walk through punch list that were not fixed. Take your time and thoroughly review inside and out. Matthew was our warranty rep after we moved in and he was super supportive with great communication. When we did the walk thru we were told with the one year warranty on the home we had one year to collect cosmetic defects we saw and to consolidate them before submitting so they didn’t have to come out for multiple items. Matthew was good to clarify that this was incorrect. You have a 1 year warranty on most issues but for cosmetic defects from construction it’s only 30 days. He was very good at walking through everything that is covered and not covered in the warranty and how to submit them. He responded to each and every warranty claim I submitted both on the system and to me personally. He also communicated with the subcontractors responsible for fixing the items and back to me regarding appointments when needed. I received calls from the subcontractors on the SAME day I submitted issues to schedule appointments for repair! My only three complaints I have thus far. (1) The inflexibility of Lennar to change anything from their boiler plate designs. The door for the Water Closet in the Master Bath is a terrible design. You have to literally step in and get on the other side of the toilet to shut the door. I was told they will not alter anything when we noticed this in the model home before signing the contract. It should have been a pocket door to make it functional but know these cost more than a standard door. I would have paid extra because it’s terrible design. They should change this design. (2) The shower heads are junk. Very weak water pressure that had me worried it was the system. However, I replaced it with a $25 Delta shower heads and it was perfect, so I replaced both. For what you pay for a house I think Lennar could spend a few extra dollars to give Customers a better experience. (3) The faucets in the bathrooms are way too far back from the sink edge, the spigot end too close to the rear sink edge. You have to put your hands way down into the sink or water splashes all over the back counter top of the sink. I will be replacing these eventually with faucets that have a spigot with a longer reach. The sinks in the bathrooms are nice. Richard and Matthew were the shining stars with Lennar to us!! ... More