Lennar Reviews in Sarasota Bradenton, FL

*The sod that surrounds our home is not good quality - more like one would find in a field. *No gutters in rear of house - water comes off the roof like a waterfalls, causing a hole in the lawn and mud and water splashed into the lanai. *All the covers are either missing or broken that covers lawn watering (a request has been submitted some time ago to have this addressed and it still hasn’t been). *A request had been submitted some time ago to provide support to a planted tree in front, and this has never been addressed to date!

Sometimes I have to remember that I’m buying a track home and not a custom home. It’s a one size fits all types of situation when buying a house from Lennar so the custom touches are not there and yes, you do get items that don’t meet your expectations, but that’s what you’re buying also as far as warranty issues I could not be happier with Gabe from the #Warranty department. He has been on top of everything and very informative and making sure everything gets done to meet our expectations and works to get it done. Lennar should be happy to him on their team as I am

Sales: Bobbi, the sales agent I worked with was excellent and knowledgable. Warranty: Heather and the virtual warranty team seem to be proactive with reported items, although several that were reported over the last two months don't have appointments scheduled and other trades scheduled their appoinments quickly. Some warranty repairs were not made properly, very disappointing. Lennar needs to hire another pool company to make the warranty repairs and charge back to Holiday Pools since they aren't interested in repairing my pool/spa issues.

Overall we had a great buying experience with Lennar. We did go through a less than attentive sales person early in the process, but that was resolved by the regional sales manager stepping in and picking up the slack towards the end. I would recommend Lennar for any future buyer.

Was told walk thru was on a certain date and closing to follow , but after 3.5 weeks of rescheduling and stories we finally closed, there was no consideration or reimbursement for staying in a hotel for that period of time as the building was no wear near finished upon our arrival in Florida,

Overall Lennar is better then most builders in the area. The houses are solid as I was fortunate enough to watch my house be built living down the street in another Tortuga Home. Dealing with mortgage people was a challenge just getting the math correct on their end. Dealing with the Salesman, Construction Manager and Warranty Manager were easy as they always responded in a timely manner. Getting things fixed after the sale, for the most part, was in a timely manner. Construction site is filthy (with non construction material) as workers do not pick up after themselves which intern blows all over your new property. All in all we are happy with our decision to choose Lennar. ... More

The offer process was extremely stressful & drove the home prices above where they should be. They did not honor the people who were on the waitlist for several months, waiting for their homes.

do a VERY good job of inspecting your home before closing. Get your list of problems in as soon as possible, it take Lennar's contractors along time to get to your problems. Lennar need to change the door on the laundry room so when the washer walks in front of the door it does not block the door from opening.

The sales team in Lakewood Ranch, FL. was first rate. They provided consistent and timely updates on the build process and were available for those spur of the moment questions that always seem to come up. Dealing with Lennar's mortgage company was not as smooth. Things went well overall, but there was a lack of communication between the sales and mortgage side on when the closing date was going to be. This caused multiple "hard" credit pulls that adversely affected my credit score. I was lucky to have a pretty good credit score so it did not effect my rate. But, it could have. Dealing with Lennar Customer Support for post-purchase issues has been hit-or-miss. The support team is good to deal with but can be a bit busy at times so their communication and response to claims or questions can be spotty at times. When getting things fixed I needed to keep in mind that the same people that installed it in the first place would also be the same ones that fixed it. Their focus generally was the new units that were being built and not fixing their mistakes. So, patience is needed and understanding that they were the lowest bidder for the job. This came in handy when I understood that paint was "acceptable" to fill in gaps in moldings instead of caulking. In my case, I was still working through a pre-closing punch list of issues that needed to be addressed 2-3 months after closing. These were things that were caught by Lennar prior to me having my pre-closing walk through that were still not addressed and were not addressed by closing. Overall, Lennar is a good home builder with some really good floor plans to choose from. But, there are going to be more than a few issues that you will need to work through and that makes the one year warrantee that they offer worth quite a bit to the bottom line. ... More

Lennar provided a large home for a reasonable price. build quality and materials were good. Repair and warranty process moving forward reasonably well. New home doesnt have much for storage, closets, or bathroom amenities like toilet paper holders and towel racks. Happy with the home for the most part.

Overall pleased with the experience and closing on time, actually a week early. Believe we have excellent value for our purchase price even though our buy was near peak of market. Lennar construction rep, Dalton, was great in showing us use of home and maintenance rewuirements at closing. Only down side has been A) a few quality/workmanship issues which they have begun fixing buy ideally should have been corrected before closing, and B) many of the amenities that were supposed to be open prior to Christmas are still a couple months away.

We had a virtual closing which went fine and final walk through had to be done by a friend that lives in Florida as we closed between the two hurricanes and couldn’t get there. I was very disappointed with the amount of paint splattered on floors and caulking smeared on bathroom floors. It wasn’t as clean as the Lennar house I purchased in 2016. The garage floor should have been poured past the outside of garage door, instead the interlocking was brought into the garage where the ants are nesting in the sand and also left large gapping holes on either side of garage door. We have had ants in garage and also mice. ... More

Finance and sales team were awesome. Lots of small blemishes that need to be fixed, scratched front door, over painting, missing CAT5 jacks, chipped tile on pool, terrible seams/drywall finishing. That being said, the team that fixes those issues are easy to connect with.

Promises made on closing day we’re not kept

Overall a pretty good experience

Very good value for price. Follow up slow and poor

The quality of the workmanship and materials is wanting.

Salesman was great but workmanship of homes are a mess, no quality control . Worst builder i have dealt with. I have purchased Lennar and other builders but this process was horrible

Overall pretty good experience. Fairly responsive to small issues. The only negative is that it was super late after the sale process that I was advised that the extended lanai was no longer offered. Was a big selling point for us.

Second property we have built with Lennar. Overall happy with end result

GOOD Very good experience love it

In my opinion for the price point people are paying for these homes there should be much nicer products being put into them. I also think the buyer should be given more options to pick what products are in the home they are buying.

Our overall experience was going smoothly until our closing day. Lennar did not have keys to our own home and wanted us to sign off on the walk thru. It took over 2 hours to get our keys. We were diligent in our walk thru with the Lennar rep prior to closing. Point out defects that need to be fixed. 2 days before closing they still had not completed all of the issues. We hired our own home inspector which I highly recommend. Lennar’s warranty claim process is a joke. We have a one year warranty to report any issues. We filed a claim for the Ring Doorbell. This was a joke. The home warranty rep was of no help. We had to have the electrician come to check the wiring. The wiring was perfect. Then we had to contact Ring. Lennar did not tell us to call their dedicated Ring account. After several hours in the phone with Ring we were shipped a new unit. Ring gave us a free code to redeem installation after the new unit was received. The tech came out and installed the new doorbell and we were finally up and running with our doorbell security cam. This took us over 6 weeks to get resolved with no assistance from Lennar. Our second issue was with the pavers. We did not catch at inspection that about 12 or so are not exactly the same color. I am not sure if the ran out of pavers when installing ours and used some they already had or what. When they are wet you do not notice the mismatch as much. However when dry it is obvious. Filed a warranty claim again. The rep they have for warranty claims is a very. Rude and angry individual. He does not care about your issue. He told us we should have caught this at walk thru and it was not covered under warranty. I r Requested the page number from the warranty that states this. He then started being aggressive to the point we just had to ignore him. It seems from our point of view that the quality control at Lennar is minimal. We understand that been new builds will have flaws. However, when you have a one year home warranty from the builder it should not be a challenge to get it resolved. We do love our home and we have met some wonderful neighbors. Please make sure you check every nook and cranny at your walk hour and hire a third party unbiased home inspector. Our inspector had and 85 page report which included pictures. Be educated and be aware. ... More

Still waiting on resolution of many issues with the builder. Electrical, appliances, painting and gutters need to be addressed.

sales personnel are great. construction management is horrible