Lennar Reviews in Sarasota Bradenton, FL

Overall pleased with the experience and closing on time, actually a week early. Believe we have excellent value for our purchase price even though our buy was near peak of market. Lennar construction rep, Dalton, was great in showing us use of home and maintenance rewuirements at closing. Only down side has been A) a few quality/workmanship issues which they have begun fixing buy ideally should have been corrected before closing, and B) many of the amenities that were supposed to be open prior to Christmas are still a couple months away.

LENNAR is the worst for customer service. This was my first time buying a home and they made my life difficult for a whole year. There is NO communication at all. When I finally did my final walk through of the house things still weren’t finished, I was told by the construction manager that he would take care of it but don’t tell them that he was doing that but he never did now I have to go through home warrant which is another hassle.

The overall experience was good as compared to the cost - you get what you pay for. Lennar needs to pay attention to detail and not expect the homeowner to bring issue forward. The lot we wanted wasn't released but after we chose another lot, the original became available. Closing date was moved up by 6 wks from original estimate, had to jump through hoops. If we moved in after closing date, the final details were left for the homeowner to issue work orders: trim missing, hot water tank malfunctioned, outside light broken, floors not properly cleaned from grit, paint spots on tile & grout, door stops missing, light switches for light cans not properly wired. Even though we purchased a production home, these items could have been identified through a quality control person and not the homeowner Again, you get what you pay for. ... More

still waiting on item that was supposed done at closing to be completed. that was 7 weeks ago

For us, the actual purchase/closing experience was the worst part of owning at Prosperity Lakes. When we purchased in August, we were told that our closing was in 30 days; two - three weeks later it was changed to mid-October. Then it was changed two more times. To say this caused us incredible stress is an understatement (among other things) BUT I made contact with one of Lennar's Presidents and explained our situation. From that point forward it was absolutely smooth sailing. That's not to say we didn't have issues with the house, but their Customer Care team has worked diligently to get everything resolved to our satisfaction. Of particular note are Jason and Gabe -- these two men have literally been Godsends and have followed through on everything. I can't speak highly enough of them. I know that Lennar is a production builder and they are a publicly held company that answers to a Board of Directors - this is the biggest reason they don't offer options or make changes to their product and obviously the bottom line is of utmost concern to them - but I think a tighter quality of finished product could be managed and some higher end elements included in the homes for the 55+ active adult communities. For example, roll outs were included in the upper section of the kitchen cabinet bases but you are selling to 55+ people -- putting the roll outs in the lower section of the cabinets makes much more sense because bending and reaching into the lowest part of a cabinet opening is much more difficult. Also, making the doorways and hallways wider to accommodate wheelchairs makes much more sense for homes for this age group but there are definitely doorways and hallway entrances that would never accommodate a wheelchair and will require us to modify our home if we get to a wheelchair situation. There are other examples of where just a little more thought on layout/use could be implemented in the design phase that wouldn't impact the bottom line and would make the house more usable for the age group. Otherwise, we are excited about living here and looking forward to when the community amenities are available. We have already met so many great neighbors and that aspect of Prosperity Lakes Active Adult Community is what drew us in. ... More

Don not rely on homebuilder or workers as you have to watch and inspect everything they build or try and correct.

This is our second production home purchase in the past four years. The other was from Taylor Morrison. Lennar provided a better overall experience than did Taylor Morrison. The home purchase process was relatively uneventful. All promises from the builder were kept. The home was not ready to close on the estimated date. That required an additional move on our part the cost of which was willingly borne by Lennar. We are satisfied with the home construction with the understanding that this was a production build. For the most part, builder grade materials and workmanship was expected and received. This necessitates much after the purchase modifications and improvements, but such was expected by us. The community is a pleasure in which to reside, and we have no regrets with our purchase. I would certainly purchase again from Lennar, and would recommend them to others. ... More

It was a good experience.

Briefly, Communication throughout the loan, construction and closing process was poor - in some cases, non-existent. But Lennar will hold you to their dates with threats of penalties ... but when they miss a date, that's just how it is ... even if you had travel planned on those dates. The loan process was invasive as any process I've ever experienced; they should make the customer aware that an asset-based loan (which they don't offer with their promotions) would work for many customers vs. an income-based loan.

The buying experience was very simple and efficient. The quality of some of the subs was underwhelming. Painters were horrible. Runs, peeled paint on the doors. Plumbers didn’t hook up the garbage disposal correctly. Had a small rip in the lanai screen. I will say the web page to have things repaired worked very well and fixes were timely.

Great builder! Great service! If you’re looking for a lifestyle community Wellen Park Golf and Country Club is it.

everything went well so far

Everyone’s experience is different but ours was positive. Due to hurricanes and personal issues closing needed to be remote and that was simple. Communication with loan officer, Josh and others involved was timely and always supportive. We were fortunate to have had a wonderful realtor , denise and a wonderful project manager, JB. Our unit had some unfinished work but communication was responsive and everything was promptly completed. The timeline for our unit was close to expected; the amenities are unfortunately taking longer. Overall, our experience with the entire team was favorable and we are looking forward to being apart of the community. ... More

Lennar team does everything within their power to find you a home

You have very good people to work with. John, TJ and all the people working on this were outstanding. I really appreciate them

We had a virtual closing which went fine and final walk through had to be done by a friend that lives in Florida as we closed between the two hurricanes and couldn’t get there. I was very disappointed with the amount of paint splattered on floors and caulking smeared on bathroom floors. It wasn’t as clean as the Lennar house I purchased in 2016. The garage floor should have been poured past the outside of garage door, instead the interlocking was brought into the garage where the ants are nesting in the sand and also left large gapping holes on either side of garage door. We have had ants in garage and also mice. ... More

Our house was good and our salesperson was great. They responded to our needs but we found two things wrong after closing that we missed in walkthrough and we were told by warranty people they don't fix those under warranty. I think that was awful and you would want to make your new people happy. I voiced my displeasure with the warranty people.

Very fast resolving minor warranty issues

The purchasing process was smooth and without any problems. Everyone was friendly and very helpful. I did not run in to any problems until after closing. Do not accept verbal promises to correct things after closing. Get everything in writing about what will be done!

Lennar did not fix items before our closing as promised. Much of the blue tape was removed even though the issues had not been resolved. Items are slowly being addressed via warranty tickets weeks later.

My only issue is the quality of the workmanship in certain trades. Most of what is discovered after move in, can be easily caught. Light fixtures off center, chipped tiles, etc. Lennar does stand behind their product. It becomes time consuming after completion.

Terrible Lennar financing experience, but love my new neighborhood and still have many issues with the house that has not been addressed.

It was very stressful. They approved me for a loan. I payed 30% down payment and after that they told me that I am not approved and I needed to pay off my car. That was not the plan in first place. I had to spend all my money before I made this big purchase. I don’t want to see any email from Lennar ever again.

Disappointed… easy to get in. Sales and mortgage groups were great. What promised was not what I was given. Now fence blown down and it seems they are taking their time to repair. We live on main road and it is super loud and cars have access to our back door. Very scary.

Best buying experience I had. All the teams at Lennar are thorough & caring. Couldn't find better choice for the price, service & quality that Lennar provides. So satisfied with my home purchase