Lennar Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About Lennar.
Read all 334 verified reviews from homeowners that built a new home with Lennar in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Sarasota-Bradenton Area
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Customer Reviews
Professional, responsive and friendly sales staff and construction manager.
- Dean R.
- Verified HomeBuyer
- September 22, 2021
- Lakewood Ranch, FL
We had a great experience thru the purchase and closing process. Sales staff is very friendly and responsive. The Lennar Mortgage team was slow to respond and had rates higher than other lenders, and therefore were not used. Construction, appliances and finishes were of sub-par quality compared to other new construction in similar price ranges. Issues found during closing walk thru were not completed before closing and were thus sent to the warranty team which was initially slow to respond. I love the neighborhood and amenities, but wished there was more focus on quality vs speed to ...
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Delays. Over promises.
- Richard L.
- Verified HomeBuyer
- April 07, 2021
- Venice, FL
Average at best for our experience.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lack of disclosure from Sales Associate about the actual number of rental units/second hones as opposed to Primary Redidents.
- Fredericka C.
- Verified HomeBuyer
- March 31, 2021
- Lakewood Ranch, FL
Has a great Construction Manager
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
My review
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Lakewood Ranch, FL
Quality control isn’t very good.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Mediocre
- Frank V.
- Verified HomeBuyer
- March 18, 2020
- Lakewood Ranch, FL
Many finishing issues and double work for subs to come back and fix. Had issues with garage floor, paint, garage door etc
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Needs improvement
- Anonymous
- Verified HomeBuyer
- June 30, 2019
- Lakewood Ranch, FL
I do like the design of my home and the neighborhood but the workmanship was poor. I believe this was the construction was unsupervised and many things were wrong. Some of the problems were: the painting quality was poor, the tile work was not done properly, the front door was hung improperly, the kitchen cabinets were damaged, the sliding glass doors were damaged, the workman leave trash all over. I must say the builder is trying to fix things but it is certainly a hassle.
Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about the workmanship issues in your home. Please send us a message to corporatecustomercare@lennar.com with any additional details or outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 1
Trustworthiness 3
Value 4
Responsiveness 4
Pay attention to detail
- David K.
- Verified HomeBuyer
- June 18, 2019
- Venice, FL
Completion date: remember the completion date is only an estimate of when the home will be available for occupancy. Home structure: make sure roof and plumbing do not have defects which could result in leaks. Finishing work: look for cracks in crown molding, drywall, paint on pavers and flooring etc.
Lennar responded:
Hi David, thank you for your comments regarding your home purchase experience. If you have anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com. We'll be happy to look into it for you.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Communication and timeliness
- Theresa A.
- Verified HomeBuyer
- May 19, 2022
- Lakewood Ranch, FL
Dont feel we received enough communication with timelines during the build process. We had to reach out many times. Would not use Lennar Mortgage company ever again. Our Mortgage rep was very difficult to work with and made the whole process very stressful. Mixed communication received on final walk thru between our CM and sales rep. Still working on getting some building issues resolved. It just to bad that the builders didnt take a few extra mins to take pride in their work we wouldnt have to have many different contractors to come back and fix their mistakes. (misalligned garage ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Low quality and poor craftsmanship.
- Anonymous
- Verified HomeBuyer
- April 02, 2021
- Lakewood Ranch, FL
Low quality and poor craftsmanship.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 5
Lennar - Built too fast; workmanship poor; many punch list items; takes
- Terry F.
- Verified HomeBuyer
- March 31, 2021
- Venice, FL
Built too fast; workmanship poor; many punch list items; takes too long to get fixes after closing due to no incentive to do anything faster than a snail’s pace.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
Seafoam Trail House
- Eric S.
- Verified HomeBuyer
- October 11, 2023
- Lakewood Ranch, FL
There are some nice features in the house. We were not allowed to change anything even though we were willing to pay for tile in all rooms. We had a home inspector inspect the house and he made a list of things that were not done correctly in early August. We are still trying to get the last of those items finished and it is October 11th. We were not told the truth and closed on the house after being assured that all the repairs were completed only to find out that at l1 items were still not completed. For the most part the warranty repair people are much better than the original people that ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Did not want to address issues and rushed to completion
- Anonymous
- Verified HomeBuyer
- October 07, 2023
- Parrish, FL
The sales agent we worked with was fantastic and the mortgage person was fantastic too and got us a great rate. On the builder side, however, there were issues and delays. In several walks of the house, I listed several issues with the construction team and many of those issues went unsolved and as we live in the house, they continue to remain unsolved.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Stressful bid process, poor quality, great sales and construction manager
- Anonymous
- Verified HomeBuyer
- January 14, 2022
- Lakewood Ranch, FL
First of all, we we were on a waiting list for our home. Then, out of the blue, we had to endure a lengthy wait with stressful bidding...raising the price over 100k than original list price! Upon moving in, we found the the quality of trade workmanship sorely lacking. There were way too many issues on the punchlist and afterwards for any of the Lennar staff to reasonably complete in the 60 day period. We still have many issues to resolve...and a tilted ceiling that cannot be reasonably addressed. Love the place...just wish we had a much better experience. Thank heavens the salesman and ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Lennar - To soon to tell not all issues have been resolved.
- James B.
- Verified HomeBuyer
- November 17, 2021
- Venice, FL
To soon to tell not all issues have been resolved.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Disappointing home buying experience
- Vivian B.
- Verified HomeBuyer
- July 30, 2019
- Lakewood Ranch, FL
I have purchased six homes and this experience by far was the most disappointing. Once you sign contract to purchase home the communication ends. There was no formal sit down process nor schedule given to keep you abreast of the process. Was not encouraged to meet or speak with the construction manager. Even when I contacted the corporate office and spoke with the regional manager, there was not a demonstration to take ownership of the situation and correct or improve the process.
Lennar responded:
Hi Vivian, thank you for your feedback about your experience. We are sorry for the difficulties you described. If there is anything we can do to assist, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Room for improvement
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Venice, FL
There is no pride in workmanship when building. Also response time in taking care of warranty issues needs to be improved.
Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about the issues you have experienced. Please send us a message to corporatecustomercare@lennar.com with any outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Good
- Melvin R.
- Verified HomeBuyer
- March 28, 2023
- Palmetto, FL
This house was definitely built for renter. Everything is cheaply made. Toilets started leaking, fridge has broken parts, front door is missing weather strips. The buying process was terrible. Lender and seller were not in tune with the community they were representing. The only reason I stayed in through the process was becuase they made eme put down 10% and would not return my money if I walked away. Never again with lennar
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Lorraine Lakes, Lennar survey request
- Susan B.
- Verified HomeBuyer
- December 20, 2022
- Lakewood Ranch, FL
Getting responses from departments that are supposed to rectify issues is next to impossible. Seven weeks after closing still have 20+ items remaining from punch list.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Purchased a new condo
- Kevin L.
- Verified HomeBuyer
- November 01, 2022
- Lakewood Ranch, FL
Our condo was completed in less than a year which we were pleased with. What I'm not so pleased with is we were left with broken bi-fold doors, a dishwasher and garbage disposal that hasn't worked since day one and still isn't working. Our outside storage unit wouldn't lock with the keys that we were provided so our outdoor stuff could have been stolen while we waited more than a month for it to be re-keyed. We also weren't pleased with the follow up from our sales rep, he was very unresponsive throughout the process. We have put in trouble tickets to fix the problems that are listed ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Lack of communication
- Michael M.
- Verified HomeBuyer
- March 29, 2022
- Lakewood Ranch, FL
Be aware of all the corners they are now cutting.
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 3
Lennar expected to close when the home wasn't finished
- Grasshopper L.
- Verified HomeBuyer
- January 19, 2022
- Lakewood Ranch, FL
I have tempered my expectations of the builder Lennar with all that has happened over the past several years with the pandemic, labor crunch and all of the other challenges facing individuals and companies. However, Lennar uses and iron clad contract where you follow their rules or they keep your 10% down and then sell your contracted home to someone else - to say they have you between a rock and hard place is an understatement. Long story short - my new home was not complete when I received the "time to close" notice. So we closed, I headed to our new home and what did I find - a home that ...
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Still waiting for punch list to be completed
- Christoph L.
- Verified HomeBuyer
- January 12, 2022
- Venice, FL
You have no options or upgrades, just a cookie cutter builder for low to middle class. Poor quality workmanship and rushes through buildings just to sell. After closing almost two months ago I am still waiting for repairs to be done.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Workmanship and quality is terrible for the price.
- Jennifer B.
- Verified HomeBuyer
- December 21, 2021
- Lakewood Ranch, FL
Workmanship and quality is terrible for the price.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Terrible communication
- Candice C.
- Verified HomeBuyer
- April 29, 2021
- Lakewood Ranch, FL
My 3rd time building second time building a Lennar home, this has been the worst one by far. From the lack of communication, to the 9 week closing delay, the quality of work, missing items, incomplete items, no walk through etc. I would not recommend Lennar as a builder.
Lennar responded:
Hi Candice, thank you for sharing your comments. We are sorry to hear about the difficulties you've experienced. Please send us an email at corporatecustomercare@lennar.com with details, so we can follow-up on this matter for you. - Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Salesman
- Anonymous
- Verified HomeBuyer
- January 18, 2022
- Venice, FL
Pretty area close to beaches pretty landscape
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
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