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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

View Homes

Customer Reviews

the process was great

  • Mark C.
  • Verified HomeBuyer
  • October 18, 2024
  • Wimauma, FL

i would recomened to anyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy working with Lennar

  • Perla H.
  • Verified HomeBuyer
  • October 17, 2024
  • Wimauma, FL

Not happy my experience with Lennar Tittle I do not recommend to buy with Lennar bc his Tittle company had a bad practices. More than one moth waiting for my money to pay my cards. Still any clue how to pay HOA fees. Any information how to do many things,

Lennar responded:
Thank you for sharing your feedback, Perla. We sincerely apologize for the negative experience you have had with Lennar Title and the delays you have faced. We understand how frustrating it can be to wait for your funds and to lack information on paying HOA fees and other important ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Homeowner

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2024
  • Riverview, FL

My experience so far with Lennar Triple Creek 50 QR, has been very negative. Mainly since moving into the home there has been a strong (methane/sulfur) odor problem in the house that has not yet been resolved. A work order submitted via the Lennar Home Warranty Portal, only to have it denied stating "not covered under warranty" Workmanship, materials and appliances are of poor quality, The home is not worth the price paid. I regret making this Lennar at Triple Creek 50 QR home purchase.

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the negative experience you have had with your home and we regret that your experience did not meet your expectations. If you could provide more details about the specific issues you encountered, it would help us assist you better. Please send an email to [CorporateCustomerCare@Lennar.com](mailto:CorporateCustomerCare@Lennar.com) referencing this review, so we can forward it to the appropriate team for further review and action. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Townhouse

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2024
  • Land O' Lakes, FL

Sales staff was great mortgage and insurance. People were great title company was great. We were a little disappointed with some of the things that they’ve cut to save money this is our third Lennar home and we can see that they’ve cut out a lot of things that they used to give like towel and toilet paper holders in the bathrooms and complete white paint on the inside instead of the two tone colors that they used to use and they didn’t give any touchup Paint for future touchup other than that. Everyone that we dealt with in person was very good. In all, it was a good experience

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Issues with getting issues resolved

  • Noelle R.
  • Verified HomeBuyer
  • October 16, 2024
  • Riverview, FL

Sadly, our issues that were in our walk through were not resolved yet and we have been living in the house for almost 2 months. We put so much money into buying this home it's sad we can't get stuff addressed in a timely manner.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2

So so

  • Denise N.
  • Verified HomeBuyer
  • October 16, 2024
  • Land O' Lakes, FL

Hit or miss as far as having issues resolved. Several items still not taken care of. Overall, not the best experience

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the inconsistent experience in resolving your issues. If you would like to share more details or need assistance with any outstanding items, please email us at LennarNews@Lennar.com), referencing this ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Horrible Experience Regardless of Price

  • Darren S.
  • Verified HomeBuyer
  • October 16, 2024
  • Lutz, FL

Where to start? Immediate leak from upstairs kids bathroom the first time one of them took a shower. Leaked down into the bottom floor soaking insulation. Still waiting five weeks later for it to be fully fixed so my daughter can have her on room back, so we don’t have large holes in her wall and the downstairs ceiling. Whoever put in the grass cared nothing about people safely mowing their lawns. The first time I mowed (after Lennar didn’t for three weeks), I took chunks out of the blades in the lawnmower because large chunks of cement and thick gauge wire were left in the yard. Related ...

Lennar responded:
Thank you for taking the time to share your feedback, Darren. We sincerely apologize for the numerous issues you have encountered with your new home and the inconvenience they have caused. Your concerns about the leak, lawn safety, and the quality of amenities are important to us, and we will ensure that they are reviewed by the appropriate ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar has nice layouts. Challenges are limited parking and landscape issues difficult to resolve between HOA & Lennar

  • Helen L.
  • Verified HomeBuyer
  • October 16, 2024
  • San Antonio, FL

Landscape issue not fully resolved as reported before moving in, which should have allowed for down pmt to be refunded. Pressured to close. Hoping that community involvement will make the home buying experience worth the investment. AM grateful for having been offered a reduction in price to accommodate seller motivation to complete present development.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Excellent Homebuying Experience

  • Elaine R.
  • Verified HomeBuyer
  • October 13, 2024
  • Wimauma, FL

My first contact was my sales rep. Carlo kept me informed of available homes and found one for me that met all my requirements. It was new construction and in it finishing stages. Lennar mortgage worked with me and I received an excellent mortgage rate. The closing went smoothly. I am very happy with my new home, especially with some "extras" I wasn't expecting, such as the ring camera and doorbell, insect treatment port hole, gas tankless water heater, and usb ports in some of the outlets. I am very happy with the entire experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy process

  • Dennis J.
  • Verified HomeBuyer
  • October 04, 2024
  • Plant City, FL

We had an easy process. No issues with the home this far. Our sales associate Jennifer, kept us abreast of all that was going on with the build. She even sent weekly photos of the progress. We are very pleased with our purchase!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

lannar mortgage

  • Carl M.
  • Verified HomeBuyer
  • October 04, 2024
  • Land O' Lakes, FL

I guess if you are paying cash this would not pertain to you. But if your mortgaging good luck, waited 6 months for an official approval, which someone told me sure your approved why would we do all this work for nothing. ok so I kept sending accounts and we went to a week before closing. I had pods coming cars transported and new furniture delivered scheduled. 7 days before closing date and official down payment I was told we can't approve loan because we cant use your income from Jan- June. well if it wasn't for some great sales people that got me hooked up with another mortgage company, ...

Lennar responded:
Thank you Carl for sharing your experience with Lennar Mortgage. We are sorry to hear we did not meet your expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

New home experience

  • Vincent R.
  • Verified HomeBuyer
  • October 02, 2024
  • Land O' Lakes, FL

Overall satisfied with quality of home. Could have used better customer service on going over all aspects of appliances, sprinkler system etc. service issues to repair takes along time to get fixed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Nice basic home

  • Hector O.
  • Verified HomeBuyer
  • October 02, 2024
  • Land O' Lakes, FL

We had a James who was a great person to work with here in Florida. He was very responsive. Even when they moved him from us to someone else. He would still answer and or resolve any issues. As for the home itself keep in mind that what you see as a demo is not what you are getting. I was told we were being upgraded to quartz from granite. Only thing is was the thinnest quartz I have ever seen. So much so that I went to several countertop shops and was told they would not sell me such a thin slab due to concerns with quartz getting damaged. That leads me to think if they took a short ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Best home buying experience

  • Shawn T.
  • Verified HomeBuyer
  • September 28, 2024
  • Wimauma, FL

My experience with Lennar was effortless from the beginning. The process was very easy and stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not to much of problem because cash deal.

  • Jimmie G.
  • Verified HomeBuyer
  • September 26, 2024
  • Brooksville, FL

Quality control and workmanship is below avarge and a lot of mistakes.Close on house and had to spend 1500.00 to have tile floors cleaned and not the only one.

Lennar responded:
Good afternoon, Jimmie. Thank you for taking the time to share your feedback with us. We're sorry to hear that we didn't meet your expectations. Moving forward, If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar Lies

  • Lance S.
  • Verified HomeBuyer
  • September 26, 2024
  • San Antonio, FL

When looking at the home, we were told that ALL lawn and landscape maintenance was covered - lie. We were told that the gates would start to be closed for security - lie. We were told that the amenities we are paying for are for use of only residents - lie, because the gates are left open anyone can and do come in to user our sports courts, pool, and trespass fish. I have submitted two requests to get the swamp that is the drainage area on the side of my home - nothing. If anyone reading this is considering buying from Lennar, look elsewhere. You will be told anything to get you to buy ...

Lennar responded:
Good afternoon Lance, Thank you for taking the time to share your experience with us. We understand your frustration with the current state of the development and apologize for the inconvenience. I will share your concerns with the appropriate teams. Your feedback is very valuable to us as we work to improve the homebuyer's experience. Please do not hesitate to contact your local customer care team for any questions or warranty requests by submitting a service/warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Dream Home

  • Jahnnie D.
  • Verified HomeBuyer
  • September 25, 2024
  • Spring Hill, FL

Great home buying and overall building experience. But I would encourage you the buyer to get your own home inspection done and stay on top of things broken prior to your first through

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Very bad, emotional headache

  • Christopher S.
  • Verified HomeBuyer
  • September 25, 2024
  • Wimauma, FL

Don't like the fact that we don't have a pool and we are told that there is no time frame on when it will be completed. So we are forced to spend money on water parks and the lagoon so our kids to die from heat

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Bought our Dream House

  • Thomas F.
  • Verified HomeBuyer
  • September 25, 2024
  • Land O' Lakes, FL

We purchase our new home in the new Angeline development. If I can could everyone ten stars that wouldn’t be enough. From the moment we meet our sales rep Irina G it was the start of an amazing buying experience. She stayed in touch with us the whole process. I have to say if it wasn’t for her we might have walked away without buying a new house from Lennar. We had such a great feeling dealing with her and she gave us a great feeling of this new development and of Lennar we bought right away without looking anywhere else. She was very professional and friendly. She made us feel like we were ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They don’t communicate or respond to calls. You can’t talk to a human being!

  • Ghiath M.
  • Verified HomeBuyer
  • September 24, 2024
  • Zephyrhills, FL

The closing experience was not good I had questions about some items on the settlement form. It was impossible to talk to someone

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Overall Experience

  • John J.
  • Verified HomeBuyer
  • September 24, 2024
  • Land O' Lakes, FL

Closing on the house was a stressful situation in itself. I've had several issues inside and outside of my house to include quality of craftsmanship and quality of material. My door frame has been split since before moving in but I could not see due to the builder painting over the split in the frame until recently due to opening/closing the door on a regular basis and the paint wearing off. The drainage in the yard has been an ongoing since I moved in.

Lennar responded:
Thank you John, for sharing your feedback. We are truly sorry to hear about the stressful experience you had during the closing of your house and the issues you have encountered since moving in. If you would like us to help follow up on your concerns, please reach out to us by sending an email to LennarNews@Lennar.com referencing this review and detailing your preferred way to contact you. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 3

Horrible experience with construction manager , lennar insurance , lennar morgtage -

  • Pragya B.
  • Verified HomeBuyer
  • September 24, 2024
  • Lutz, FL

Extremely bad experience with construction manager , some of my stuffs are still not fixed that was promised to fix after closing Horrible experience with Lennar insurance Bad experience with Lennar mortgage HOA response time very late Over all response time late

Lennar responded:
Good morning Pragya, We appreciate you sharing your feedback. We are truly sorry to hear that we fell short in providing you with a good homebuyer experience. If there are still outstanding warrantable issues, please reach out to us by sending an email to [LennarNews@Lennar.com](mailto:LennarNews@Lennar.com), referencing this review and detailing your concerns so we can help you follow up. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Lack luster purchase!

  • Mathieu D.
  • Verified HomeBuyer
  • September 24, 2024
  • Land O' Lakes, FL

Accountability was the key issue with our build. Arriving at our initial pre-closing inspection, our Construction Manager was not there. He was on vacation and had not advised of another CM to take his place. MOST of our cosmetic walk through items were ignored. Larger items like cabinet replacements, holes in the walls, filthy tile grout.... all avoided. The hinges on most of our interior doors use multiple types of hardware, utilizing drywall screws, galvanized and Zinc screws. The carpet installed in the house was the cheaper carpet initially, and luckily for us, our local realtor was ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

DO NOT BUY FROM LENNAR

  • Christopher B.
  • Verified HomeBuyer
  • September 24, 2024
  • Riverview, FL

The whole Lennar experienced was a disgrace. Lennar did not communicate well with other Lennar employees which made my experience a bad one. From purchasing, workmanship, and responsiveness have greatly made me put this business at the bottom of my list, due to the fact they don't care about their customers, nor timelines to get things done. Highly do not recommend anyone ever buying from this company cause they are really just out to get your momey.

Lennar responded:
Good morning Christopher Thank you for bringing the issues you found at your new home and the resolution delays to our attention. We sincerely apologize for the inconvenience. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving forward.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

quick response with the minor issues.

  • Minh N.
  • Verified HomeBuyer
  • September 24, 2024
  • Wimauma, FL

Easy online closing and good instructions to use appliances.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4