Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1416 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Horrible Experience Regardless of Price
- Darren S.
- Verified HomeBuyer
- October 16, 2024
- Lutz, FL
Where to start? Immediate leak from upstairs kids bathroom the first time one of them took a shower. Leaked down into the bottom floor soaking insulation. Still waiting five weeks later for it to be fully fixed so my daughter can have her on room back, so we don’t have large holes in her wall and the downstairs ceiling. Whoever put in the grass cared nothing about people safely mowing their lawns. The first time I mowed (after Lennar didn’t for three weeks), I took chunks out of the blades in the lawnmower because large chunks of cement and thick gauge wire were left in the yard. Related ...
Lennar responded:
Thank you for taking the time to share your feedback, Darren. We sincerely apologize for the numerous issues you have encountered with your new home and the inconvenience they have caused. Your concerns about the leak, lawn safety, and the quality of amenities are important to us, and we will ensure that they are reviewed by the appropriate ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Lennar has nice layouts. Challenges are limited parking and landscape issues difficult to resolve between HOA & Lennar
- Helen L.
- Verified HomeBuyer
- October 16, 2024
- San Antonio, FL
Landscape issue not fully resolved as reported before moving in, which should have allowed for down pmt to be refunded. Pressured to close. Hoping that community involvement will make the home buying experience worth the investment. AM grateful for having been offered a reduction in price to accommodate seller motivation to complete present development.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Excellent Homebuying Experience
- Elaine R.
- Verified HomeBuyer
- October 13, 2024
- Wimauma, FL
My first contact was my sales rep. Carlo kept me informed of available homes and found one for me that met all my requirements. It was new construction and in it finishing stages. Lennar mortgage worked with me and I received an excellent mortgage rate. The closing went smoothly. I am very happy with my new home, especially with some "extras" I wasn't expecting, such as the ring camera and doorbell, insect treatment port hole, gas tankless water heater, and usb ports in some of the outlets. I am very happy with the entire experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy process
- Dennis J.
- Verified HomeBuyer
- October 04, 2024
- Plant City, FL
We had an easy process. No issues with the home this far. Our sales associate Jennifer, kept us abreast of all that was going on with the build. She even sent weekly photos of the progress. We are very pleased with our purchase!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
lannar mortgage
- Carl M.
- Verified HomeBuyer
- October 04, 2024
- Land O' Lakes, FL
I guess if you are paying cash this would not pertain to you. But if your mortgaging good luck, waited 6 months for an official approval, which someone told me sure your approved why would we do all this work for nothing. ok so I kept sending accounts and we went to a week before closing. I had pods coming cars transported and new furniture delivered scheduled. 7 days before closing date and official down payment I was told we can't approve loan because we cant use your income from Jan- June. well if it wasn't for some great sales people that got me hooked up with another mortgage company, ...
Lennar responded:
Thank you Carl for sharing your experience with Lennar Mortgage. We are sorry to hear we did not meet your expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
New home experience
- Vincent R.
- Verified HomeBuyer
- October 02, 2024
- Land O' Lakes, FL
Overall satisfied with quality of home. Could have used better customer service on going over all aspects of appliances, sprinkler system etc. service issues to repair takes along time to get fixed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Nice basic home
- Hector O.
- Verified HomeBuyer
- October 02, 2024
- Land O' Lakes, FL
We had a James who was a great person to work with here in Florida. He was very responsive. Even when they moved him from us to someone else. He would still answer and or resolve any issues. As for the home itself keep in mind that what you see as a demo is not what you are getting. I was told we were being upgraded to quartz from granite. Only thing is was the thinnest quartz I have ever seen. So much so that I went to several countertop shops and was told they would not sell me such a thin slab due to concerns with quartz getting damaged. That leads me to think if they took a short ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Best home buying experience
- Shawn T.
- Verified HomeBuyer
- September 28, 2024
- Wimauma, FL
My experience with Lennar was effortless from the beginning. The process was very easy and stress free.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not to much of problem because cash deal.
- Jimmie G.
- Verified HomeBuyer
- September 26, 2024
- Brooksville, FL
Quality control and workmanship is below avarge and a lot of mistakes.Close on house and had to spend 1500.00 to have tile floors cleaned and not the only one.
Lennar responded:
Good afternoon, Jimmie. Thank you for taking the time to share your feedback with us. We're sorry to hear that we didn't meet your expectations. Moving forward, If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Lennar Lies
- Lance S.
- Verified HomeBuyer
- September 26, 2024
- San Antonio, FL
When looking at the home, we were told that ALL lawn and landscape maintenance was covered - lie. We were told that the gates would start to be closed for security - lie. We were told that the amenities we are paying for are for use of only residents - lie, because the gates are left open anyone can and do come in to user our sports courts, pool, and trespass fish. I have submitted two requests to get the swamp that is the drainage area on the side of my home - nothing. If anyone reading this is considering buying from Lennar, look elsewhere. You will be told anything to get you to buy ...
Lennar responded:
Good afternoon Lance, Thank you for taking the time to share your experience with us. We understand your frustration with the current state of the development and apologize for the inconvenience. I will share your concerns with the appropriate teams. Your feedback is very valuable to us as we work to improve the homebuyer's experience. Please do not hesitate to contact your local customer care team for any questions or warranty requests by submitting a service/warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Dream Home
- Jahnnie D.
- Verified HomeBuyer
- September 25, 2024
- Spring Hill, FL
Great home buying and overall building experience. But I would encourage you the buyer to get your own home inspection done and stay on top of things broken prior to your first through
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Very bad, emotional headache
- Christopher S.
- Verified HomeBuyer
- September 25, 2024
- Wimauma, FL
Don't like the fact that we don't have a pool and we are told that there is no time frame on when it will be completed. So we are forced to spend money on water parks and the lagoon so our kids to die from heat
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Bought our Dream House
- Thomas F.
- Verified HomeBuyer
- September 25, 2024
- Land O' Lakes, FL
We purchase our new home in the new Angeline development. If I can could everyone ten stars that wouldn’t be enough. From the moment we meet our sales rep Irina G it was the start of an amazing buying experience. She stayed in touch with us the whole process. I have to say if it wasn’t for her we might have walked away without buying a new house from Lennar. We had such a great feeling dealing with her and she gave us a great feeling of this new development and of Lennar we bought right away without looking anywhere else. She was very professional and friendly. She made us feel like we were ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They don’t communicate or respond to calls. You can’t talk to a human being!
- Ghiath M.
- Verified HomeBuyer
- September 24, 2024
- Zephyrhills, FL
The closing experience was not good I had questions about some items on the settlement form. It was impossible to talk to someone
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Overall Experience
- John J.
- Verified HomeBuyer
- September 24, 2024
- Land O' Lakes, FL
Closing on the house was a stressful situation in itself. I've had several issues inside and outside of my house to include quality of craftsmanship and quality of material. My door frame has been split since before moving in but I could not see due to the builder painting over the split in the frame until recently due to opening/closing the door on a regular basis and the paint wearing off. The drainage in the yard has been an ongoing since I moved in.
Lennar responded:
Thank you John, for sharing your feedback. We are truly sorry to hear about the stressful experience you had during the closing of your house and the issues you have encountered since moving in. If you would like us to help follow up on your concerns, please reach out to us by sending an email to LennarNews@Lennar.com referencing this review and detailing your preferred way to contact you. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 4
Responsiveness 3
Horrible experience with construction manager , lennar insurance , lennar morgtage -
- Pragya B.
- Verified HomeBuyer
- September 24, 2024
- Lutz, FL
Extremely bad experience with construction manager , some of my stuffs are still not fixed that was promised to fix after closing Horrible experience with Lennar insurance Bad experience with Lennar mortgage HOA response time very late Over all response time late
Lennar responded:
Good morning Pragya, We appreciate you sharing your feedback. We are truly sorry to hear that we fell short in providing you with a good homebuyer experience. If there are still outstanding warrantable issues, please reach out to us by sending an email to [LennarNews@Lennar.com](mailto:LennarNews@Lennar.com), referencing this review and detailing your concerns so we can help you follow up. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Lack luster purchase!
- Mathieu D.
- Verified HomeBuyer
- September 24, 2024
- Land O' Lakes, FL
Accountability was the key issue with our build. Arriving at our initial pre-closing inspection, our Construction Manager was not there. He was on vacation and had not advised of another CM to take his place. MOST of our cosmetic walk through items were ignored. Larger items like cabinet replacements, holes in the walls, filthy tile grout.... all avoided. The hinges on most of our interior doors use multiple types of hardware, utilizing drywall screws, galvanized and Zinc screws. The carpet installed in the house was the cheaper carpet initially, and luckily for us, our local realtor was ...
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
DO NOT BUY FROM LENNAR
- Christopher B.
- Verified HomeBuyer
- September 24, 2024
- Riverview, FL
The whole Lennar experienced was a disgrace. Lennar did not communicate well with other Lennar employees which made my experience a bad one. From purchasing, workmanship, and responsiveness have greatly made me put this business at the bottom of my list, due to the fact they don't care about their customers, nor timelines to get things done. Highly do not recommend anyone ever buying from this company cause they are really just out to get your momey.
Lennar responded:
Good morning Christopher Thank you for bringing the issues you found at your new home and the resolution delays to our attention. We sincerely apologize for the inconvenience. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving forward.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
quick response with the minor issues.
- Minh N.
- Verified HomeBuyer
- September 24, 2024
- Wimauma, FL
Easy online closing and good instructions to use appliances.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Realtor excellent. Loan officer terrible
- Anonymous
- Verified HomeBuyer
- September 22, 2024
- Land O' Lakes, FL
We bought because of the area and pricing , realtor was 5 stars all around and still is, even after we bought he has helped in so many ways. I definitely recommend Aaron 100%. As for the Loan officer , was a terrible experience after the 1st interaction. She would never answer texts, emails or phone calls till she needed something from you. Was very negative that you would be approved although my income was double what was needed. I suggested if you do get assigned to NINA to run the other way. lol. Or ask for someone else. But the home is great , used some cheap materials and we had to do a ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Not very good options for townhomes!
- Joe C.
- Verified HomeBuyer
- September 18, 2024
- Wimauma, FL
The prebuilt town homes have very cheap appliances. I had to replace all of the appliances. The town homes also do not come with can lights throughout, so expensive to add on a town home with upstairs. It is a dark place later when the sun goes down. I had a lot of issues since I moved in which is not normal, as I have purchased 3 new homes in the past from different builders without any issues.
Total Score 4
Quality 1
Trustworthiness 4
Responsiveness 3
Terrible
- Philip K.
- Verified HomeBuyer
- September 18, 2024
- Wimauma, FL
Our salesperson didn’t know what was going on, i had a different person for every step which was annoying, I want one person to deal with through out the process! Terrible company and miss managed badly. Thank goodness i had my own realtor to help deal with all the different people at Lennar. I’ll never buy another Lennar home. Oh nothing is square in the house, I’m having other work done and there having to make adjustments to install things because nothing is square. Cheap track built home
Lennar responded:
Good morning Philip,
We appreciate you sharing your feedback and apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 4
Fast purchasing process
- Alana B.
- Verified HomeBuyer
- September 18, 2024
- Wimauma, FL
The construction manager was amazing and the home inspector was extremely thorough. The closing process was quick and Lennar has responded quickly to any concerns we’ve had.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Buyer's remorse
- Lashanki S.
- Verified HomeBuyer
- September 17, 2024
- Wimauma, FL
I was familiar with lennar homes because family members had purchased homes with lennar. However the buying experience was less than ideal. The selling agent, lennar lenders, title company... none were on one accord. We kept getting conflicting information regarding the closing date, what we needed to close, etc. Once we moved in, we realized that issues that we were told would be fixed before closing had not been addressed. The stove did not work, a piece of the refrigerator was missing that was present during our walk through, the kitchen sink had scratches that were not present ...
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 3
Bad
- Brenda M.
- Verified HomeBuyer
- September 17, 2024
- Riverview, FL
Lack of communication between departments. Not flexible. A lot of issues with the house. Cheap materials
Lennar responded:
Good afternoon Brenda, ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
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