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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

My experience with Lennar

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2024
  • Wimauma, FL

So far the experience has been great. There have been some adjustments to my villa but the Lennar team has been responsive, helpful and friendly. I’ve lived in a Lennar built condo before and know the construction was excellent for that time(40 years ago). Special kudos to Russell, Jamie and Bill. They try so hard to be accommodating and I really appreciate it.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Sandra

  • Sandra E.
  • Verified HomeBuyer
  • August 23, 2024
  • New Port Richey, FL

This is a brand new home. We are aware it's not custom still doesn't mean when you move in there should be so many issues. Stop using the cheapest materials. We hung a small picture and the sheet rocks just fell apart. We have had a problem with almost every Appliance. I told my son I wanted new because I felt it was less stress I was wrong. The Trades were horrible. Cabinets were Cheap and doors warped. We've had so many problems. That being said. The staff is fantastic from sales,Mortgage,title and even after the sale they were great.. this is my advice if anyone wants to improve. ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Very smooth buying process

  • Ricardo F.
  • Verified HomeBuyer
  • August 23, 2024
  • Land O' Lakes, FL

Buying a house with Lennar is super easy and the process is very friendly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awful

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2024
  • Wimauma, FL

Bad mortgage experience like the Keystone cops!

Lennar responded:
Good afternoon. Thank you for sharing your feedback with us. We are sorry to hear you had a bad mortgage experience. We hope that moving forward, you enjoy your home and create plenty of memorable experiences in it. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Worst New Home Transition Ever

  • Christian P.
  • Verified HomeBuyer
  • August 18, 2024
  • Spring Hill, FL

The amount of cosmetic defects and the amount of time it has taken to fix these issue has been the worst experience of my house buying experience. We were rushed through the final walk through a lot of things were missed and the whole process just felt rushed! From the financial stand point all the way through closing. Miscommunication with the entire staff from sales to closing escrow agents. Worse experience ever. Never again will I get a Lennar home

Lennar responded:
Thank you Christian for sharing your experience with us. We are sorry to hear we have not met your expectations. If outstanding items remain to be resolved, please send us an email, referencing this review, with details of your concerns to LennarNews@Lennar.com so we can help you follow up. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Purchased a New Lennar Villa in Medley at Southshore Bay

  • John W.
  • Verified HomeBuyer
  • August 16, 2024
  • Wimauma, FL

We are pleased with our new home. Of course there were a few minor issues, but each has been addressed as we have brought it to Lennar's attention. We have repainted most of the walls in something other than boring white. We have ripped out the bedrooms carpeting and put in vinyl plank flooring. Shelves will go up in the villa and garage. Neighborhood is great, clean, and quiet. The host of activities available to us is Extremely nice. Haven't had a chance yet to take advantage of the Lagoon or Clubhouse area, but we will when we complete moving in and prepping our existing house for sale. ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pros & Cons

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2024
  • Riverview, FL

There's always gonna be something wrong whether it's a new build or an older home. With that being said, the luxury of having a new build is that you have warranties. Lennar was helpful with the interest rate and closing cost. I just wish that when you do need a repair they would make it easier without always happening to have a virtual meeting even though you upload pictures and videos from that then somebody will come out which is another day, you have to takeoff and then for them to fulfill the order and that's if it's done correctly, the first time around.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Worse home buying experience

  • Johnson B.
  • Verified HomeBuyer
  • August 15, 2024
  • Pinellas Park, FL

Honestly this was my 3 home purchase but if was the worst of the three. More stressful, communication wasn’t good at all, timeline kept changing, walkthrough and final walkthrough did not repair a lot of things that were broken or damage. Plan to purchase again but it will not be with Lennar.

Lennar responded:
Good morning Johnson,

We are sorry to hear about the stressful experience, poor communication, changing timelines, and the unresolved repairs from your walkthroughs. We hope that moving forward we can change your sentiment towards us. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Take your time to look at all details!

  • Mirzana R.
  • Verified HomeBuyer
  • August 15, 2024
  • Wimauma, FL

Please take your time during your walk through. Everyone is moving 100MPH to get you to closing and lots of fine details are left out. We made the mistake of doing our closing the morning of our walk through...the men were still in our home "completing" the last-minute items which were still not done. Once you close, they are not timely in sending people to your home to repair. You go with many days and hours wasted of no one coming or calling you back. You get the round around of calling A, B and C because they are no longer responsible for those items you now need repaired in your BRAND new ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Sunrise models

  • Anonymous
  • Verified HomeBuyer
  • August 11, 2024
  • San Antonio, FL

When you purchase Sunrise (Villas) it would be nice if they included gutters and downspouts. Also, the driveway is to narrow. We were never told that we needed to purchase on our own.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Surprised with quality and home buying experience

  • Deborah M.
  • Verified HomeBuyer
  • August 10, 2024
  • Brooksville, FL

Adrianne was my sales agent and she did a great job. She was very responsive when we had questions and very caring about the whole process. The walk through with Cindy was amazing. Found only a couple of little things that we needed to be fixed. Jenny did a great job on our loan. She also was very knowledgeable and responsive. I was surprised every step of the way because I had heard negative comments about Lennar Homes. You must have had a great turn around in caring about customer service. I have nothing but good things to say. The last thing I must mention is that our yard has some ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Edgar

  • Edgar M.
  • Verified HomeBuyer
  • August 08, 2024
  • San Antonio, FL

The quality of some materials are not the best for this type of construction that is a good class.I have spoken whith the people of customer care (Nikko)and his feedback has been none.I still waiting for a new number for claim and visit my home.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 2

HomeBuuyer Experience

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2024
  • San Antonio, FL

Lennar's workmanship is surprisingly sub par. This is truly a production home and that is what you get. There are such minor design features they missed that would move their home from below average to top notch but unfortunately, Lennar's home design team must be novices at best to have missed such minor things in their floor plans, at least in the many plans we reviewed. The community was the selling point for sure - NOT the Lennar home. We wanted to be in the community and had very limited home design choices with Lennar within our budget. If it wasn't for that, we would never have ...

Lennar responded:
Thank you for sharing your recent homebuying experience with us. We are sorry to hear that we have not met your expectations.
If you have general questions or warranty-related issues, please do not hesitate to reach out to our Customer Care Team by submitting a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Community is very nice. Clubhouse is very nice. Ping pong table could have been added. Great swimming pool. Great lagoon

  • Mahendrakumar S.
  • Verified HomeBuyer
  • July 31, 2024
  • San Antonio, FL

I have a villa on Gable Dig loop. The single car garage could have been bigger. Drive way could have been bigger. Few guest parking spot could have been done for villa owner.its a 55+ community. No one would like to go to clubhouse to park the car for guest in Florida’s hot weather. Still builder can help building few guest parking spots on every street. These looks small issues but it’s not for 55+ people.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Communication overall

  • Nemours D.
  • Verified HomeBuyer
  • July 30, 2024
  • Wimauma, FL

I hope that communication will be better than that for my next purchase

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Bad first time home buying experience

  • Andre F.
  • Verified HomeBuyer
  • July 27, 2024
  • Wimauma, FL

Thing was not done on time and still not done after closing , finance team was not good, and communication was horrible.

Lennar responded:
We apologize that your Homebuying experience did not meet your expectations. We would like to know what could have been improved, if you would like to share more details, please email us at LennarCares@Lennar.com.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Don’t sign if items that need to be fixed aren’t done before closing date

  • Melissa S.
  • Verified HomeBuyer
  • July 27, 2024
  • Zephyrhills, FL

On the day of closing I went to home to do another inspection and items like the cabinets that had scratches were not fixed. Was told that it will be done when I come back from closing. Never happened and it’s now been 2 months and I still haven’t gotten it fixed. So don’t sign until the items they need to fix is fix because then u will end up having to do the run around

Lennar responded:
Good afternoon, Melissa. We appreciate you taking the time to share your experience with us. We are sorry to hear there were issues in your home that were not fixed before closing and that have not been fixed yet. I will share this feedback with upper management for their review and assistance. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Bad

  • Elyssa T.
  • Verified HomeBuyer
  • July 27, 2024
  • Wimauma, FL

Closing was a nightmare , got ripped off , house is not built for storms

Lennar responded:
Good afternoon Elyssa, We appreciate you taking the time to share your feedback and are very sorry to hear this you feel your home was not well built. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Y

  • Yanick C.
  • Verified HomeBuyer
  • July 27, 2024
  • Wimauma, FL

I am very disappointed with the quality of materials and finished products that I received from Lennar.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Great experience!

  • Anthony M.
  • Verified HomeBuyer
  • July 27, 2024
  • San Antonio, FL

Eddie and Cameron have been wonderful to work with. They were very professional and nice. Thank you, Tony

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lots of issues encountered!

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2024
  • Wimauma, FL

The community is a good-looking community BUT since we got here, there are TOO MANY issues with the CDC not properly following up with things to do despite there is a major budget. So where does this budget money go? Also, they cancel meetings most of the time and the homeowner have little to say because they do not want to listen during the meetings. Also, gates are not working, sometimes the water fountain stop working, palms are all over the entrance, flowers have not been replaced nor the mulch and the grass looks pretty bad in many houses. After buying the house, there are so many ...

Lennar responded:
Thank you for taking the time to share your experience. We apologize for the inconvenience. I will share your comments with the community manager for their review. We are committed to resolving any outstanding issues and turning your experience into a positive one, for any warranty-related issues, you can easily submit a request online through your Lennar Account. This ensures your request is documented, prioritized, and addressed promptly.

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Wonderful staff

  • Charles S.
  • Verified HomeBuyer
  • July 22, 2024
  • Wimauma, FL

Our home buying experience was stressful as we live out of state but the Lennar sales representative Ali made it more enjoyable Construction manager Robbie is certainly a valued employee of Lennar Very knowledgeable, courteous and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar/Angeline New Home Buying Experience

  • Steve P.
  • Verified HomeBuyer
  • July 21, 2024
  • Land O' Lakes, FL

They built what they said they were going to build. We had a pre-dry wall inspection completed and Lennar got high marks on that. The have a pre-close inspection and while there were several (minor) and mostly cosmetic items to fix, they were very responsive in getting these items fixed before we closed, a week or so later. I give them a B+ / A- overall.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Nice Townhome

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2024
  • Land O' Lakes, FL

Tom in the office was great. Sharmin in customer care was excellent. John and Travis, both construction managers, could use some training on repairs and communication with homeowners.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Love our new home

  • Michael E.
  • Verified HomeBuyer
  • July 21, 2024
  • Wimauma, FL

Ally did a great job showing us the exact location we were looking for. Small issue that have come up were taken care of right away. Really enjoy the amenities and the friendly people who we live around. Closing was not a positive experience because they closed on so many homes on the day assigned to us.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4