Lennar Reviews in Tampa St. Petersburg, FL

Sharmin with customer care is awesome!

Lennar has been pushing for closing homes before they are completed. Quality controls are suboptimal. I will list issues that we encountered after closing. We were not provided keys to the front door for almost 4-weeks after closing. Door locks had to be replaced on Patio doors because the provided keys did not work on them. The Mater bathroom toilet, sinks and showers were blocked and needed plumbing work. The HVAC need work because Freon was low and the vents were not properly opened. The crown moulding had gaps that needed fixing. Multiple Cabinets had chips that needed replacement. Doors and walls has areas that needed coats of paint. Stucco missing in areas of patio walls, Baffles on Roof Vents missing.Outdoor light was crooked and needed straightening. Landscaping - outside tree is bending, and Neither Lennar or the HOA will take responsibility to fix the problem. Quality of appliances and materials used is poor. Each item requires tickets and takes time and waiting to get fixed. We are not the only ones who have had problems on our street. Lennar has fixed some of these issues under warranty but it requires persistent and perseverance. ... More

Lied about the community being quiet . Anything but considering legal action. Quality of appliances and cabinets are trash .

Too many issues with original walk through not addressed 60 days later

Customer service personnel were courteous. No towel rack or toilet paper holder ln bathrooms. No trees in backyard. These should be standard. Homes should have a back patio. Not worth the money. Very disappointed with Lennar. Lots of trouble calls to fix issues in the first month.

Buying a new home is stressful and that is not because of Lennar, it's the process. Having said that, everyone I dealt with was professional and patient. Both walk-throughs went well and issues were addressed promptly.

Very helpful and explanations of questions when asked

We are two months in from when we closed and I still haven’t even received a call back from our loan officer with answers to questions I had from when we moved on! I can say the only decent experience and people were Ana and Sharon who also tried to help. Project managers were rude and things did not get done when they said they would, the financing department never returned calls and when they did they were dismissive and made you feel like you were a bother. There was no follow up or follow through, to the point I almost lost my home insurance because they had not received the payment made at closing and even that took a long time of me being the one coordinating things and following up because Lennar apparently couldn’t be bothered. I would never recommend this company and I will make sure if I ever have to buy a property it will not be with Lennar. ... More

Do not buy any homes from Lennar. You will retreat . Horrible

I’m a new home owner, Lennar gave us the best deal hands down, houses look amazing and comes with appliances that come with a year of warranty. From my experience all the walk through guys from Lennar are professional and care about your home needs.

Great experience quick reply and assistance

Not professional , not informed correctly , bad communication . I’ve dealt with builders in the past and did not experience what I have experienced with Lennar . Their finance team is no good

The warranty doesn't help. they keep kicking the can down the block. You need to call here, and they say call there. I just want my front door lock repaired or replaced.

Thought we made a good choice. Buying part was rough and a lot of bad information and uninformed people. Once moved in, if we communicate issues found, nobody cares or shows up to fix them. Really thought Lennar was better than this. Thought wrong.

Sales person difficult to get in touch with. Did not return calls. Warranty issues were identified as being completed but were not. I took possession of the home and there was paint everywhere-both inside on the tile and outside on the pavers. The counters were scratched AFTER I did the walkthrough. When asking questions or for help I at times just got no answer. Also, expected the same home as the model but many things were not included. There was no discussion or information about this. Too bad for you is the attitude. I would go elsewhere.

We’ve had an okay experience. A lot of the finishes are cheaper quality with things missing like towel racks, toilet paper holders etc that you don’t realize won’t come with it. The way they dramatically slope the small sides of the home also just make mud pits on both sides of your house and our neighbors are having the same issues. We’re on the edge of the path and Lennar still hasn’t put sod down on the path along our yard so it’s another mud pit now overrun with weeds.

get the checklist of repairs done before closing

For me and my wife being our first time buying a home it was wonderful experience overall! All the way from start to finish and got to give thanks to our Lennar sales consultant Etta who was very professional and knowledgeable that help us along the way and address all our questions and concerns. We would recommend to friends and family

From our first meeting with Dennis at the sales office to the closing with Bryan, from the beginning to the end of the home buying process, and everything in between, Lennar Builders did an excellent job!

Looks like all the stuff was done in a hurry, like outlets are not straight, some are loose. Painting had a lot of bad spots, Door painting is rough, nothing was sanded down well before painting. Main water line is covered up hard to get a water softner in, lot of extra cost.

2 Months in and still working to have punch list items from a week prior to closing corrected. Fixed some small, simple items myself. Lennear Mortage had major issues, limited or delayed communication and issues they had were Lennar Mortgage created, they dropped the ball. Quality, low end builder grade appliances, carpeting, cabinets, etc.

It was not that easy as I assumed to buy a home with Lennar, very poor and little cooperation from seller and especially the mortgage team.Due to the unavailability of the Mortgage person i had to go with higher rate of interest. Very little information was provided on house construction status and have refused to change closing date to 2 days before due to my availability. Apart from it I have referred 5 of my friends who bought the house and no referral bonus was provided. The issues addressed during the orientation were not even addressed. Overall it was a bad experience.

I loved my representative. The quality of the workmanship is a different question. It felt like the bare minimum was done and I was left to catch all the mistakes, and there were many. One example is that my property line extended 5 feet further than any dirt work or landscaping was performed. The side of my yard is at such an angle and rough that you can’t walk on it. Last minute, and half dead sod with a grass that does not match the rest of the yard was laid the day before closing. The side of my house is a hot mess. All concrete is cracked to pieces. No action was taken. I was told that unless it is. 1/4 inch wide, it was not their responsibility. To top it all off, I was showed the neighboring clubhouse and pool when viewing the site. When we attempted to go, we were turned away and told that we have our own pool and it is under construction. We cannot enter any pool except the one in our neighborhood, whenever it is complete. After two months of checking our mail every day, I finally went to the post office to find out what was happening because I did not receive a single piece of mail during that time. Turns out that to this day, there is no mail service in our neighborhood and we must drive to the other side of town and pick our mail up at the post office. I am seriously doubting my choice here. ... More

This is our second Lennar home. That's why we came to them. The quality of the workmanship is not as good as it used to be. We felt that everything was rushed. Maybe they had deadlines to meet. The closing was another disaster. Very impersonal. Again pushy to get it done by a certain date. Wouldn't accept we wanted to wait even though we gave them a substantial deposit.

So the sales process is very easy. Great mortgage rate towards the closing costs. Now here is where it goes sideways. We had a leak in the laundry room, all a Lennar issue. Took them 6 weeks to deal with it and it is still not fixed. Tiling issue in the kitchen, not yet resolved. Would I buy again, no, this is not a good company and the price reflects that they cut corners everywhere!!!!