Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1386 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Pleased 1st time Homeowner
- Ana F.
- Verified HomeBuyer
- April 03, 2024
- San Antonio, FL
At first I was not 100% sure buying from Lennar, as I had done my research and the reviews on the Lennar homes weren't as good….BUT… the experience was great! From the representative to the walkthrough with the builder. So far we are happy with our home. It will never be 100% perfect but I am pleased with it and most importantly I can still reach out to the sales representative about any questions, she responds and is very helpful.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Just OK
- Donald D.
- Verified HomeBuyer
- April 03, 2024
- Land O' Lakes, FL
Mostly good Front door does not close easily Have to pull hard to close and engage dead bolt. Trouble with all the window locks engaging to lock windows No pre-plumbing done to make water softener/filter easy to install Too many people involved between sale and move in. Would be nice to have one contact. Lennar track not very user friendly
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Communication subpar.....builders cut corners and we're slow on repairs
- Mickey B.
- Verified HomeBuyer
- April 02, 2024
- Land O' Lakes, FL
Employees were polite, but communication was subpar. In addition, workmanship quality was not top notch.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
excellent
- Jose G.
- Verified HomeBuyer
- March 28, 2024
- Wimauma, FL
The Lennar team was always responsive and quick to answer all questions.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Very good experience with Lennar
- Piyush P.
- Verified HomeBuyer
- March 27, 2024
- Plant City, FL
We have been looking around for new house for more than a year. During that period we had visited many sites with many builders. Finally we landed our decision with Lennar , mainly because of 1) quality 2) price 3) service and overall experience with sales agents, service agents, site supervisor and on time closing!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome
- Faye M.
- Verified HomeBuyer
- March 27, 2024
- Wimauma, FL
Wonderful experience! Very pleased with everything!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible experience from Lennar loan officer
- Ning Z.
- Verified HomeBuyer
- March 26, 2024
- Land O' Lakes, FL
Lennar mortgage is the worst! I may NOT purchase Lennar house in the future purely because of the terrible loan officer from Lennar. I have submitted my complaints about my loan officer and nobody has ever contacted me.
Lennar responded:
Hi Ning, we apologize for this experience you had with our mortgage team. This review will be passed on to our leaders to address. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Terrible Home Buying Experience
- Anonymous
- Verified HomeBuyer
- March 26, 2024
- Land O' Lakes, FL
We selected Lennar because it was building homes in the area we wanted to live. No other builders really had inventory in our our price range and timeline. What a mistake! Worst experience I've ever had. They were late completing the home. The mortgage division is incompetent. They cost us thousands of dollars due to their mistakes.
Lennar responded:
Hi, thank you for sharing your experiences with us. We are truly sorry that your homebuying experience was not the best and we are going to be informing our division leaders about this to address. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
The whole process from beginning to end was the worst buying experience I have had.
- Steve W.
- Verified HomeBuyer
- March 26, 2024
- Tampa, FL
From Agent in the Palm River neighborhood that told us so many things that weren't true or factual in anyway ( Like the Ring Camera that we specifically asked about multi times). She never communicated throughout the process. The price of the home changed multi times. The walk through had a considerably more bluetape markup and issues then any standard. the final closing a week later more than half of the stuff was not fixed or addressed and has carried on for weeks to them properly addressed and have not been able to fully move in the home almost two months later for lack of issues being ...
Lennar responded:
Hi Steve, thank you for your feedback. We are truly saddened because your homebuying experience did not live up to our expectations. We will make sure that the appropriate team hears about this to drive improvement. Please reach out to us if you need anything else going forward. -Lennar Customer Care.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Construction Babysitter
- Anonymous
- Verified HomeBuyer
- March 26, 2024
- Wimauma, FL
Richard seemed like a glorified babysitter over workers but really knew nothing. Lee knew more .House was DEFINATELY not checked for problems and repaired before sale was complete.
Total Score 3
Quality 2
Trustworthiness 5
Responsiveness 4
Appears good homes and well maintained surroundings
- Charles D.
- Verified HomeBuyer
- March 26, 2024
- Land O' Lakes, FL
Great starter or retirement home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Feel Like a Number
- Anonymous
- Verified HomeBuyer
- March 21, 2024
- Wimauma, FL
Several items could have been made much better in this experience. From a quality standpoint every item, and there we a lot, could have been done the right way the first time and kept everybody's stress level down. Most items are as cheap as they can go, cabinets, closures..... We never got the trustworthiness we would have liked. We built in a 55 plus, and most of the time you just got an automated e-mail, hardly ever a person to explain, and they would come 5 at a time. Been nice to have that one person with you from start to finish. When you call who you think you should they tell you it ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Henry
- Henry K.
- Verified HomeBuyer
- March 19, 2024
- Wimauma, FL
Pay attention when you do the walk through. Know you will have to do extra cleaning. They are very good about coming to do repairs on the punch list.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent service with all construction coordinators and sales team lead by Jordan
- Ern B.
- Verified HomeBuyer
- March 19, 2024
- Spring Hill, FL
All services and questions were aways answered in a timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
More personality needed
- Angela C.
- Verified HomeBuyer
- March 19, 2024
- Zephyrhills, FL
I feel that there should be some personal contact I needed some guidance during the process a phone call might go a long way instead of an email
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Options provided are great, suggest that the homeowners have some selections choices in the process. Address all items prior to closing.
- Carmen H.
- Verified HomeBuyer
- March 15, 2024
- San Antonio, FL
The most important thing I would suggest to perspective buyers is to be at the home site weekly, address the concerns as you seem them and make sure you do not close on your home until all punch items are resolved. Also make sure you get your own home inspector.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Easy Transition
- Helen B.
- Verified HomeBuyer
- March 14, 2024
- Land O' Lakes, FL
It was a smooth transition and they seem to come out and fix things pretty quickly. My repairs have been minimal except for the Ring door bell.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
She continually lied to us and the sales rep refused to allow us to talk to the buildrr
- Steven M.
- Verified HomeBuyer
- March 13, 2024
- Land O' Lakes, FL
I would have liked to be able to upgrade appliances before closing, have a fence put in before closing and have my lanai put in before closing. The only response from the sales rep was NO,
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Excellent salesperson
- Angela S.
- Verified HomeBuyer
- March 13, 2024
- Land O' Lakes, FL
Our salesperson was very helpful and we had a great experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
John
- John L.
- Verified HomeBuyer
- March 12, 2024
- San Antonio, FL
House was not done on time. We had to move and store everything. Mortgage was the worst experience I have ever had.
Lennar responded:
Hi John, we are truly sorry that you had a negative experience with the mortgage team and the delay of your home. We are going to share your review with the division leaders to review. -Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Construction is awful and construction workers and managers don’t care.
- Angelie M.
- Verified HomeBuyer
- March 12, 2024
- Land O' Lakes, FL
During my initial walk through I found several issues to include a/c not working, toilet not working and several cosmetic issues prior to closing. The worst thing I found was someone had used and spilled something in my microwave and urine on my master bedroom toilet. I was in complete shock and disgusted and the construction manager, Mark, was made aware of these findings prior to move in. The day of closing the house seemed in order but the toilet was supposedly being replaced and when I mentioned to the construction manager that the a/c was still on the same number he said it was fine and ...
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Great deal on Mirada properties
- Venkatraman S.
- Verified HomeBuyer
- March 06, 2024
- San Antonio, FL
We found a spacious house in Mirada for great price compared to other builders.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Angela
- Angela M.
- Verified HomeBuyer
- March 05, 2024
- Land O' Lakes, FL
My whole experience with purchasing a home from Lennar was a great one. Everyone that I dealt with along the way was extremely helpful and attentive and I certainly would have no hesitation recommending Lennar to anyone who asked me. Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not good
- Chellie E.
- Verified HomeBuyer
- March 05, 2024
- Zephyrhills, FL
My experience moving her was not a pleasant experience when I first came here to look at the home that I picked it didn't have a stair way it had a hallway and that's not what I got no communication in progress also my house my jack up I really don't care for purchasing any home with them again no one can help you get a clear understanding also we were told if u put down a certain amount if we didn't get approve 250 will be deducted from that and would get the rest back it was my son he is un the military and they say he wasnt approve so they did FHA how about that was a lie my husband didn't ...
Lennar responded:
Hi Chellie, we apologize for the lack of communication after you closed on your home. We understand that communication for a purchase of this size is important and we are going to be informing our division leaders of this. Please reach out if you need anything else with your home going forward. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Terrible experience
- Steven T.
- Verified HomeBuyer
- February 27, 2024
- Land O' Lakes, FL
Bad experience cheaply done work. Lots of problems but builder still wanted to close be fore fixing them . Also after removing there cheap carpet there was lots of dirt paint and construction trash under pad was not even clean up . Then all the closet shelves were not attached to studs fell down with my wife’s clothes on them and she got hurt. Also had to fix a wall outlet box when removing found beer cans and soda pop bottles in the wall with liquid in them and ants were already starting to make a home were there was food and sugar . Bad builders stay away!!!
Lennar responded:
Hi Steven, we apologize for your wife getting injured due to the lack of stability in the shelf. We also want to apologize for the different trash that you found in those areas of your home. We are going to share your feedback with our leaders to drive improvement. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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