Lennar Reviews in Tampa St. Petersburg, FL

The loan process could be improved with better communication and more timely responses to questions from our loan officer. We could have locked in at lower rate and was discouraged to do so by loan officer and then it went up. I wish we had more finished home at closing. More attention to detail by the super would have avoided a lot of unnecessary tickets, however, the people handling the tickets after closing have been the best to deal with! (Josh, Maria & Matt). Still waiting on a few things to be resolved and we are 7 weeks after closing that were noted and should have been handled before we ever closed. ... More

My sales person was great. She was professional, timely and persistent . She emailed me consistently for 2 years before I purchased!

Overall good experience providing what I needed in this season of life. Thank you Lennar.

Throughout the process I was able to communicate with everyone I needed and the responses were timely.

We are very happy with our home now, but the builders were very sloppy, and we had a lot of cleanup to take care of when we moved in to our place. The grounds in our subdivision are still cluttered with all kinds of construction trash. It is a shame that the company does not take more pride in what is left behind.

Lennar’s model is to build a lot of nice homes quickly. Community well planned and they streamline the process for output. This means no customization and a little less Quality Control than I would like. But, they fix the problems and the price gives you room to go back and customize the things you really want. They even worked with us to change lots mid-process. Overall. We are very happy

Communication through the building process could have been better

Despite the short time that we have been living in this new property, some inconveniences have arisen, some already occurred before occupying the residence and others after, the concern on the part of the builder to solve them has been acceptable, although I believe unnecessary delays have occurred that sometimes affect credibility, we understand that working together with third parties is sometimes complicated, so that should be improved, as you wish, thanks

I like the manage , he solve all problem quick and fair

We are happy after two months to be settled in our house - we love it and the issues we had have been addressed and new builds always have minor things to take care of.

Kim , Home Sales Rep provided us an excellent support thru the nine month buying process and her support and services are very much appreciated.

I will speak of my home experience only. When I did my walk I notice on even doors closet door’s needed adjustment.kitchen cabinets are not self closing looks cheap. Had to add 1 extra light in the guest bathroom was to dark. Kitchen patio-doors. Needed to buy a screen for the doors separate did not come with the doors.. I believe Lennar homes needs improvements ..in for that they get 3 stars .thank you I hope everyone does a walk around before purchasing they home..

While the buying experience is great Lennar does not offer the flexibility to make minor changes such as granite countertops, stainless steel appliances. Also, master bathroom looks really cheap. Laundry room and appliances i.e., washing machine with auger. Really. I have no problem with customer service. For I pay either these things come standard or Lennar offer to customer if they want them.

Unfortunately when we were about to moved in we had some issues that can cause delayed to moved in to our new home two weeks later after the closing day. We had to wait until the installed closet doors, for them to repair the cracked attic door inside the walk in closet, they delivered us dirty, dusty house, incomplete base board in bathroom, stained carpet in walking closet, loose dishwasher, hole behind the fridge.

Brady was the leader of the building team and he took care of almost everything for the house. He responded to every issue and corrected them all ASAP. Although it’s a lot of issues occurred but I’m glad Brady was there to help. Thank you Brady.

Great buying experience, I would recommend in the future.

Still have an unresolved issue.

Overall average experience because i am not completely satisfied with kitchen cabinets materials, other stuff and paint.

Costumer service is Awsome but some things think could have been done little better in the house

While I don't love all of the things about Lennar, I will say their response time to issues is amazing. I don't like the fact that after your final walk through, they will address no cosmetic issues. Some things simply aren't seen until you move in. I had an outstanding salesperson and the customer care person is equally terrific. They should fire their painters.

Although they are a huge builder, their warranty service made up for any small details that needed attention after we moved in.

The appliances was standard

Overall we were very satisfied, when houses are built this fast you would expect some defects

The only issue I had was with closing. Keys did not work and it took 2 months to get locks replaced to a matching set of deadbolts. I had go through the garage and leave the door unlocked to access my home. It is impossible to get in contact with anyone unless there is a service ticket out. The construction manager lied to me on multiple occasions and then stopped responding altogether.

The only issue is the landscaping . The grass was not laid down properly and it has a lot of holes.