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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

More personality needed

  • Angela C.
  • Verified HomeBuyer
  • March 19, 2024
  • Zephyrhills, FL

I feel that there should be some personal contact I needed some guidance during the process a phone call might go a long way instead of an email

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Options provided are great, suggest that the homeowners have some selections choices in the process. Address all items prior to closing.

  • Carmen H.
  • Verified HomeBuyer
  • March 15, 2024
  • San Antonio, FL

The most important thing I would suggest to perspective buyers is to be at the home site weekly, address the concerns as you seem them and make sure you do not close on your home until all punch items are resolved. Also make sure you get your own home inspector.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Easy Transition

  • Helen B.
  • Verified HomeBuyer
  • March 14, 2024
  • Land O' Lakes, FL

It was a smooth transition and they seem to come out and fix things pretty quickly. My repairs have been minimal except for the Ring door bell.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

She continually lied to us and the sales rep refused to allow us to talk to the buildrr

  • Steven M.
  • Verified HomeBuyer
  • March 13, 2024
  • Land O' Lakes, FL

I would have liked to be able to upgrade appliances before closing, have a fence put in before closing and have my lanai put in before closing. The only response from the sales rep was NO,

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Excellent salesperson

  • Angela S.
  • Verified HomeBuyer
  • March 13, 2024
  • Land O' Lakes, FL

Our salesperson was very helpful and we had a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

John

  • John L.
  • Verified HomeBuyer
  • March 12, 2024
  • San Antonio, FL

House was not done on time. We had to move and store everything. Mortgage was the worst experience I have ever had.

Lennar responded:
Hi John, we are truly sorry that you had a negative experience with the mortgage team and the delay of your home. We are going to share your review with the division leaders to review. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Construction is awful and construction workers and managers don’t care.

  • Angelie M.
  • Verified HomeBuyer
  • March 12, 2024
  • Land O' Lakes, FL

During my initial walk through I found several issues to include a/c not working, toilet not working and several cosmetic issues prior to closing. The worst thing I found was someone had used and spilled something in my microwave and urine on my master bedroom toilet. I was in complete shock and disgusted and the construction manager, Mark, was made aware of these findings prior to move in. The day of closing the house seemed in order but the toilet was supposedly being replaced and when I mentioned to the construction manager that the a/c was still on the same number he said it was fine and ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Great deal on Mirada properties

  • Venkatraman S.
  • Verified HomeBuyer
  • March 06, 2024
  • San Antonio, FL

We found a spacious house in Mirada for great price compared to other builders.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Angela

  • Angela M.
  • Verified HomeBuyer
  • March 05, 2024
  • Land O' Lakes, FL

My whole experience with purchasing a home from Lennar was a great one. Everyone that I dealt with along the way was extremely helpful and attentive and I certainly would have no hesitation recommending Lennar to anyone who asked me. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not good

  • Chellie E.
  • Verified HomeBuyer
  • March 05, 2024
  • Zephyrhills, FL

My experience moving her was not a pleasant experience when I first came here to look at the home that I picked it didn't have a stair way it had a hallway and that's not what I got no communication in progress also my house my jack up I really don't care for purchasing any home with them again no one can help you get a clear understanding also we were told if u put down a certain amount if we didn't get approve 250 will be deducted from that and would get the rest back it was my son he is un the military and they say he wasnt approve so they did FHA how about that was a lie my husband didn't ...

Lennar responded:
Hi Chellie, we apologize for the lack of communication after you closed on your home. We understand that communication for a purchase of this size is important and we are going to be informing our division leaders of this. Please reach out if you need anything else with your home going forward. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Terrible experience

  • Steven T.
  • Verified HomeBuyer
  • February 27, 2024
  • Land O' Lakes, FL

Bad experience cheaply done work. Lots of problems but builder still wanted to close be fore fixing them . Also after removing there cheap carpet there was lots of dirt paint and construction trash under pad was not even clean up . Then all the closet shelves were not attached to studs fell down with my wife’s clothes on them and she got hurt. Also had to fix a wall outlet box when removing found beer cans and soda pop bottles in the wall with liquid in them and ants were already starting to make a home were there was food and sugar . Bad builders stay away!!!

Lennar responded:
Hi Steven, we apologize for your wife getting injured due to the lack of stability in the shelf. We also want to apologize for the different trash that you found in those areas of your home. We are going to share your feedback with our leaders to drive improvement. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall Experience

  • Lakshmipathi V.
  • Verified HomeBuyer
  • February 27, 2024
  • Land O' Lakes, FL

Hi Lennar - My Overall Home buying Experience with Lennar is good, Couple of minor Issues couple of things which Lennar might Have done better. I give my highest rating to Sales Representaive and Mortgage Finance Representative., They are very polite , ready to help when I need clarification. 1)Final Home Owner walk thru might have been better, Construction Manager was handling many closing at same Time which ended up not handing over the keys. 2)Lennar Title didn't pay HOi Insurance premium to the Right Insurance due to administrative error which ended Insurance company sending ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Easy, knowledgeable, professional

  • Valinda H.
  • Verified HomeBuyer
  • February 27, 2024
  • Wimauma, FL

Everyone I worked with was very professional, friendly and knowledgeable which made the experience, an easy process. So far so good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love Angeline

  • Deborah W.
  • Verified HomeBuyer
  • February 27, 2024
  • Land O' Lakes, FL

We had a great experience with our Sales Counselor Phil as he was very professional, knowledgeable and his follow up and follow through skills were admirable. Our Construction Manager was also helpful. Our Customer Service Rep Jesse, has been fabulous and the best of the best with her concern and responsiveness to a few issues we have had after closing. We truly love our home, our beautiful tranquil homesite and the community. We’re very pleased and I highly recommend Angeline as a community and Lennar Homes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Tetiana

  • Tetiana B.
  • Verified HomeBuyer
  • February 20, 2024
  • Land O' Lakes, FL

Great company! We have two houses from Lennar .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Southshore Bay Villa

  • Marek M.
  • Verified HomeBuyer
  • February 13, 2024
  • Wimauma, FL

Very pleased with the entire experience. Dina was always very helpful. Impressed with the overall quality of the unit and the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience with the purchase process. Highly recommended.

  • Francisco C.
  • Verified HomeBuyer
  • February 13, 2024
  • Wimauma, FL

Excellent experience with the purchase process. The process was smooth and the representatives were knowledgeable and involved during the entire process to a successful purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mrs

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Land O' Lakes, FL

Several things still need to be rectified..mortgage sold to fly by night company that screwed up my checking acct

Lennar responded:
Hi there, we appreciate your feedback on how we can do better. If there is anything else you need, please feel free to reach out to us. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Fast response to your questions

  • Judith B.
  • Verified HomeBuyer
  • February 06, 2024
  • San Antonio, FL

Ali was a great help for us to take the decision to buy in Mirada. Then, Kathie has helped us a lot with the follow up with the issue’s with the warranty.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Some major disappointments

  • Randy W.
  • Verified HomeBuyer
  • December 02, 2023
  • San Antonio, FL

The garage in this home will not facilitate an SUV. I was told this was a maintenance free villa and now find out I am responsible for the yard trees and gardens.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Response to Survey

  • Deborah T.
  • Verified HomeBuyer
  • November 30, 2023
  • San Antonio, FL

The salesman was attentive, and informative. The closing agent did a good job on the documents. The construction seems sturdy; however, the interior finish was sloppy. Paint was splashed on the floor tiles and front door. Some interior equipment and appliances were poorly installed and cheap. Having to pay 4 different associations is burdensome.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Good quality home for the money....could've been better prepared for closing

  • Michael R.
  • Verified HomeBuyer
  • November 23, 2023
  • Wimauma, FL

Pretty good experience with Lennar Home and closing. On closing day, the issues to fix and the cleanliness of house could have been better. Had to delay closing one day to fix issues. Could use better quality appliances, especially in washer, dryer and dishwasher. Should have left a little touch up paint also.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home owner

  • Robert S.
  • Verified HomeBuyer
  • November 23, 2023
  • San Antonio, FL

I have purchased 7 homes in the past 31 years and this by far was the worst experience I have ever had with a builder, from the start to close. I had to postpone the closing because what they called a finish home was not what the general public would consider finished. And the even managed to screw up the closing when it came time for that process. I flew my wife in from NC just for the close and we could not and would not close based on condition of home. I would never recommenced a Lennar home to anyone and my now neighbors feel the same way. Do not purchase a Lennar home their customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great value for the home and location

  • Jennifer S.
  • Verified HomeBuyer
  • November 22, 2023
  • Tampa, FL

Good points: the exterior walls of the property are made of all concrete. I've only had minor issues which were repaired quickly. Lennar could have done a better job prepping me for the move-in. No one told me that I needed to be present for the walk through and I couldn't close until I did. No one told me that cable was included with my HOA so I spent hours with Spectrum getting it set up. This is all the responsibility of the sales office. They need to get organized. They wasted a lot of my time.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Cannot fit Hyundai SUV into villa one car garage.

  • Mary S.
  • Verified HomeBuyer
  • November 21, 2023
  • San Antonio, FL

During model walk thru or new home construction or during any time throughout the sales process did Lennar explain that SUV owners would find out they cannot fit a mid to small size SUV into a Villa garage. It's too narrow even if I push both side mirrors in.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 4