Lennar Reviews in Tampa St. Petersburg, FL

Low quality materials and half of the stuff we pointed out on the first walk through weren’t fixed .

I had a great expectations based on the previous reviews from the homebuyers, team and support was great but the carpentry was no where near the expectation, hope they change the carpenter or ask the team to improve the work and get the things done perfectly rather than going with a workaround fixes. There are a lot of places where we can't see unless if we bend, those are the places where they wantedly skip the work or if it is done, that is just a work around! I have raised a lot of carpentry request post moving in, its been more than a month, there are no fixes applied yet!

Our realtor was fantastic and was the best part of the experience. She sent us pictures and kept us updated throughout the process. However the attention to detail was not as fantastic. Paint on the tiles, appliances not hooked up, missing ceiling fan because they just “forgot “ to install and no bath mirrors. I definitely think more attention to detail is important. They did correct the issues we had over the first 3 weeks it just takes a lot of phone calls and time.

The communities Lennar is building are beautiful, just don't expect top of the line materials such as paint, appliances and craftsmanship in EVERY community.

It's a brand new house which is nice. Materials used are very low end. Quality of products could definitely be better. Workmanship also could be better. Lots of debris, construction material, paint droppings, etc left behind.

lennar is a serious and committed company

The Lennar Team was outstanding during the process. My consultant was excellent and bridged the gap with the out if state home buying experience. The process was tailored and streamlined. However, the craftsmanship of the home was was less than my expectation. There were several defects in the details of the home. I had many service calls for the hot water heater after 4 attempts it was finally corrected. The overall construction of the home meets my expectations so far. However the details were subpar. I’m not pleased that the home warranty is only 1 year.

Great Job with responding to request.

We overall were satisfied with the process.

I just wish they would have put more effort into making the houses perfect.

Nice neighborhood with lots of things to do

Customer care reps are difficult to reach Very slow to respond Hoa doesn’t have upto date info on services available in this new community Construction manager Travis is awesome —answer s the phone and goes out of his way to help

Overall a good experience. Some details left behind, we are fixing it since are not major. The grass in the back isdamaged and still no replacement after two months. The value is in line with the product received. I'll buy again from Lennar, but will avoid these mid range properties.

Builder raised costs by every phase.

Be sure and double check the paint job

Overall I had a good experience with lennar it was hassle free and everyone was very professional

Recommend being aware of the minor details.

Buying a home with Lennar was a good experience. Anessa the Lennar rep is what truly made it worthwhile. Other than that I have not had any issues so far except for not enough coats of paint on the wall and having to kill bugs inside the house due to them leaving windows open etc while building the houses.

Also, another item is the toilet roll holder, I asked for someone to call back and no one has yet ( 2 weeks ago ), Seems that the holder will not hold any roll that we've used. Right now we use it as a hand towel holder?

I have had some problems inside and outside the home, which have not yet been resolved and have been reported at the time

I a sense se are happy with our new home. The only issue we had is after you move and how responsive are the knolowgist. We have a lot of issues that still have not been taken care. For example our shower base in the bathroom we have on the master room came defective. A new shower base was put on but till this time have pass more than three weeks and we still not able to use it. The drywall and ceramic tile have not been installed yet. Our double blind was replace but the blind used was defective.

There's always gonna be something wrong whether it's a new build or an older home. With that being said, the luxury of having a new build is that you have warranties. Lennar was helpful with the interest rate and closing cost. I just wish that when you do need a repair they would make it easier without always happening to have a virtual meeting even though you upload pictures and videos from that then somebody will come out which is another day, you have to takeoff and then for them to fulfill the order and that's if it's done correctly, the first time around.

Tom in the office was great. Sharmin in customer care was excellent. John and Travis, both construction managers, could use some training on repairs and communication with homeowners.

Our sales rep, Aaron was fantastic. He was and still is a great resource to continue to have. Our lender, Peter, through Lennar was extremely helpful and knowledgeable and made the process seamless. The woman in Lennar title, Leigh, was incredibly condescending and rude the handful of times we had to speak with her. We had to deal with her at the very end of the purchase process and she really put a sour taste in our mouths. We realize we cannot expect perfection, however, when you are spending $600k+ on a home, you have high expectations. - The finishes used are incredibly cheap and outdated - Some of the contractors used did not take time or pride in their work and it shows - The grass installed was dead in most areas when we did our walkthrough and this was mentioned and nothing was done - The home was missing about 15% of insulation in our attic. This has since been resolved after 1 month of living here. - Anywhere there is tile, grout haze and stains are plentiful. We don’t expect absolute cleanliness when we move in, but the grout stains should be removed, as they don’t come off easily. - When receiving the home, there was a clear miss on providing details related to the community, HOA, trash service etc. There should be a packet of information for the homeowner. Good thing Aaron, our sales rep, is around and has helped us navigate it all. - We even had a contractor walk into our home post-move, with his own key opened the door and walked right in. He was very apologetic, but the fact that this happened was not great. These are just some of the issues that we’ve experienced. I’m thankful to have some things fixed/corrected but others cannot be. Each builder will have their pros/cons, I just wish these homes weren’t built so quickly because the quality tends to decline when you have contractors just doing whatever they can, however fast they can, to finish the job and move to the next. ... More

The houses were put up too fast and there was a lot of mistakes that lennar made in our house . I had a wonderful project manager that was on top of getting most of them done to this point. Some others were not as lucky as we were with our project manager .