Lennar Reviews in Tampa St. Petersburg, FL

Overall very happy with the home.but we feel there are things that Lennar could have done to make it better Ali sale person and Shawn Lennar Representative was outstanding in helping us even after we moved in to are new how

I've had a few issues not so much with the house but with the homeowners association. Next to impossible to get anyone to respond. Adam, whom was the first person from Lennar I talked to to get the ball rolling for the buying process has gone way and above in helping resolve my issues with them. Adam deserves the most credit in this home buying process. My walk through guy was awesome as well. Explaining to a T everything about everything. Again he needs an applause.

I was not thrilled with the lending team, but every other aspect has been smooth and helpful.

I loved that everything was included.

Although they are a huge builder, their warranty service made up for any small details that needed attention after we moved in.

My experience with Lennar was a bit difficult because the person helping me was not bilingual. But those who processed my loan the communicated very well in Spanish except the real estate in Lennar . I’m happy with my new home and I hope I can enjoy it without not problems. Guillermo

I'm very happy with my house design and the local community. It's also close to shops and has lovely scenery along the area.

The process was stressful because 1 month is not enough to buy the house. The people are kind. The fix was good. I hope that by the end of the year doing great. SS

I’m glad we came with an experience and knowledgeable realtor. Please review your paperwork and make sure your loan officer communicates with you where you understand the closing documents. Overall I would say it’s 4/5 for me.

I recently purchased a house, and overall, it was a smooth process that I would recommend to others. While it wasn't 100% perfect, the experience was certainly positive and aligned with my expectations. From the beginning, the communication with my real estate agent was clear and timely. They guided me through each step, ensuring I understood what to expect at every stage. The paperwork was straightforward, and I appreciated the transparency regarding costs. There were minor hiccups along the way, like a slight problem with getting a later appointment for the walkthroughs date and a few unexpected repairs that popped up during the inspection. However, these issues were handled professionally, and I felt supported throughout the resolution process. In the end, I got exactly what I paid for—a lovely second home that meets my needs and feels like a great investment. I’m pleased with the outcome and grateful for the overall experience. If you're considering buying a house, I’d say go for it; just be prepared for a few bumps along the way! ... More

Customer service has been excellent so far, and the walkthroughs with the builder representatives were extremely helpful. The level of some items are low grade and it would have been nice to be able to upgrade. For instance, the cabinets are cheap and don’t even have soft close hinges and drawer slides. The washer and dryer must be the most basic models and are very loud. The blown-in insulation in the attic appears to possibly be lacking. There is none over the garage. The darker color of the garage doors are nice, but they soak up heat from the Sun and turn the garage into an oven. The paver driveways are very nice but also too narrow. ... More

It was a great experience. I received attention from some of the team and assistance in completing the data until I finally reached the completion of the house purchase process. However, I would like in the future for things to be smoother and more flexible when selling and for everything to be explained before signing the contract. I recommend dealing with Lanar. You are a truly excellent choice.

Jay is not the best at checking in or communicating with his clients. Numerous promises made at final walk through without any follow through. Chris has been awesome. He is timely, responsive and follows through immediately with any and every need- going above and beyond.

Attention to details as discussed in person. Several items we discussed were left incomplete from the original report. I did advise that my home back in GA was closing and I needed things listed completed. Less than month into my new home and we have a leak in the guest bathroom that I found while storing some things away. When I walked through final inspection, home was still being worked on. Told it would be cleaned and ready to go, but it was not. Nonetheless, I had to move and get ready to go back to work asap. At this point I’ll do my best to cleanup and repair / replace items left off. Carlo Torres was a great to work with. Answered all my questions and kept me on other available property’s within the community. When I lost the first property to another buyer, he quickly worked with me to locate another model within a few days. ... More

The prebuilt town homes have very cheap appliances. I had to replace all of the appliances. The town homes also do not come with can lights throughout, so expensive to add on a town home with upstairs. It is a dark place later when the sun goes down. I had a lot of issues since I moved in which is not normal, as I have purchased 3 new homes in the past from different builders without any issues.

getting help after you close is a problem landscaping all died weeks and still no action

Have serious drainage issues both sides of home and backyard. Sod has been in for months and hasn’t grown like it should, have had reps come out and virtual calls twice and no results. Have reported this to construction managers on multiple occasions have been ignored. I am not happy with Lennar at this point. For the price we paid for these homes these issues should be resolved. We have only been here for 7 weeks.

This is a brand new home. We are aware it's not custom still doesn't mean when you move in there should be so many issues. Stop using the cheapest materials. We hung a small picture and the sheet rocks just fell apart. We have had a problem with almost every Appliance. I told my son I wanted new because I felt it was less stress I was wrong. The Trades were horrible. Cabinets were Cheap and doors warped. We've had so many problems. That being said. The staff is fantastic from sales,Mortgage,title and even after the sale they were great.. this is my advice if anyone wants to improve. Stop using useless trades to save a buck.have your construction Forman walk through the home prior to the customer walk through and then have the customer once its fixed..When we walked through it was a hot mess very disappointing. Even though they fixed 90% it just showed how the workmanship was crap.. ... More

There's always gonna be something wrong whether it's a new build or an older home. With that being said, the luxury of having a new build is that you have warranties. Lennar was helpful with the interest rate and closing cost. I just wish that when you do need a repair they would make it easier without always happening to have a virtual meeting even though you upload pictures and videos from that then somebody will come out which is another day, you have to takeoff and then for them to fulfill the order and that's if it's done correctly, the first time around.

The quality of some materials are not the best for this type of construction that is a good class.I have spoken whith the people of customer care (Nikko)and his feedback has been none.I still waiting for a new number for claim and visit my home.

Tom in the office was great. Sharmin in customer care was excellent. John and Travis, both construction managers, could use some training on repairs and communication with homeowners.

Customer service personnel were courteous. No towel rack or toilet paper holder ln bathrooms. No trees in backyard. These should be standard. Homes should have a back patio. Not worth the money. Very disappointed with Lennar. Lots of trouble calls to fix issues in the first month.

Our sales rep, Aaron was fantastic. He was and still is a great resource to continue to have. Our lender, Peter, through Lennar was extremely helpful and knowledgeable and made the process seamless. The woman in Lennar title, Leigh, was incredibly condescending and rude the handful of times we had to speak with her. We had to deal with her at the very end of the purchase process and she really put a sour taste in our mouths. We realize we cannot expect perfection, however, when you are spending $600k+ on a home, you have high expectations. - The finishes used are incredibly cheap and outdated - Some of the contractors used did not take time or pride in their work and it shows - The grass installed was dead in most areas when we did our walkthrough and this was mentioned and nothing was done - The home was missing about 15% of insulation in our attic. This has since been resolved after 1 month of living here. - Anywhere there is tile, grout haze and stains are plentiful. We don’t expect absolute cleanliness when we move in, but the grout stains should be removed, as they don’t come off easily. - When receiving the home, there was a clear miss on providing details related to the community, HOA, trash service etc. There should be a packet of information for the homeowner. Good thing Aaron, our sales rep, is around and has helped us navigate it all. - We even had a contractor walk into our home post-move, with his own key opened the door and walked right in. He was very apologetic, but the fact that this happened was not great. These are just some of the issues that we’ve experienced. I’m thankful to have some things fixed/corrected but others cannot be. Each builder will have their pros/cons, I just wish these homes weren’t built so quickly because the quality tends to decline when you have contractors just doing whatever they can, however fast they can, to finish the job and move to the next. ... More

I bought the condo here in Zephyrhills and we were exciting about the house given the price we paid. After moving in there were little issues, such as GFCI outlets didn't work, leaking from the kitchen faucet. Lennar was very responsive and made sure everything was fixed as quickly as possible. I know new homes aren't perfect especially in the beginning, and gradually things are fixed so so far we are pretty happy being here.

Easy process. Sales support was good. Usual sales tactics. Took some follow up for aftersell warranty fixes.