Lennar Reviews in Tampa St. Petersburg, FL

They moved the day to close so we had to pay for another night of keeping our stuff on the truck and had to pay another $300 for a hotel. The floors are very uneven and one of our trees in the back is not straight. Phil was great!

Fake info was provided to sign the contract and even after signing, proper support wasn’t provided so I had an extremely bad experience as a customer.

Unfortunately some of the information I was given during my final walk-through was incorrect and will mean an additional expense for me which is unexpected. Other than that I really had a good experience and I am very happy with the home.

Thank you for the hardwork getting me into my forever home.

Like place,like people. Kerrie my realtor ,other people help us also

My overall experience with my Lennar purchase in Land O Lakes, Florida has been excellent! After 40 years working in and around the home building industry in the Maryland/Virginia area I have been truly impressed with the home buying experience. From the initial contact with Stephanie in the sales department, to Jon at Lennar Lending, and to the final punch out and closing of my new home this has been great! I have to admit that Lennar runs this entire process like a well-oiled machine, that I would recommend to any of my friends.

Superb customer service from start to finish! Dennis, Frank, and my incredibly patient loan office, Jon (just to name a few) exemplified spectacular customer service. I truly felt like I was in good hands the entire time. Amazing customer service, quick response times and quick issue resolutions. Thank you for the incredibly amazing team for guiding me through this entire home buying process.

Through out all parts of the buying process, Lennar staff was available and willing to explain each step. Follow ups were done to ensure any and all questions were answered.

Overall the buying experience of my home was terrible. I had issue after issue and the neighborhood itself continued to be delayed. The communication from the company was terrible. I was never informed about delays until days before. There was never open communication. Everything seemed to be like they were hiding something. The day of my walk through no one showed up. I had to call to ask why no one was here only to be told I had the wrong date even though I had SEVERAL calendar invites and emails as proof. No one was ever considerate of my time. No one ever tried to work with my schedule. The representatives of the company were rude. I was lied to severall times. Never taken seriously. If I could have backed out I would have. Will never buy a lennar home again. ... More

Lennar mortgage was the worst. The documents gather didn’t have a clue and continued to call and notify us of duplicate documents and tax returns before they were even issued. Home quality is low, materials used are cheap including all appliances are plastic and cheap. Water heater undersized. House was dirty and stains on tile when moved in. Sprinkler system is broken with leaks. Front door hinges are facing out and are not safety hinges. When Lennar personnel notified they make excuses and don’t fix issues. Overall experience is terrible. HOA documents no disclosures until closing. Easement and survey no disclosed until closing. Would not recommend ... More

The sales representative was excellent. He always immediate addressed our concerns. I did find the closing process quite confusing. New information can being forwarded to my email without explanation. seemed to be a very confusing process with lack of overall direction.

Lennar made the home buying process simple and efficient. The quality of home and the materials used far exceeded my expectations. We believe the craftsmanship and building quality of the home is right on par with some of the best homes in FL. The customer service and responsive to minor issues made me a life long believer in Lennar. Kudos to everyone involved in our home buying process. We appreciate you all!

She was very professional all the way through the buying process.Followed up throughout and worked with us at the end.

There was no time to review contract or HOA rules. You agreed with the price and the paperwork was on the salesperson computer. 75 to 100 plus pages on the computer. From that point on you needed to be computer literate. It was document after document on computer. We had to get someone to help us with every step. Lennar should have someone that these constant problems with closing can help with. We’ve bought at least a dozen homes and this was unacceptable.

Very good overall with just a couple of concerns. There was a large dead tree that Lennar planted in our back yard. Before closing I asked for that tree to be examined and straitened. When we moved in I found that I had to straiten up the tree myself but also noticed that the tree still had no leaves. I opened a service request with the HOA but was told that the tree was dormant. The tree is dead and the branches snap off.

It was a horrible experience. I was told I would not need flood insurance and then I had to get it. My garage floor is full of cracks and no one will do anything about it.

While the sales team and quality team were excellent, the mortgage “process” (not the people) was very stressful. Lennar pushes to close quickly on inventory homes, and mortgages require many steps to complete, which means they do not give the buyer much time to produce documents, or information. They set the close date quickly and threaten to “lose your great rate”, if you do not meet the time demands for disclosure. They would not schedule my closing on a date I preferred, but on a date they wanted. I believe my situation would have been much more pleasant if these demands were more relaxed or if they had worked with my preferred dates. In the long run, the rates actually have come down so I was pushed for nothing and could have closed on a better date for all involved. Even the mortgage team was stressed to meet the deadlines. This was too bad and left a bad taste for Lennar’s process. ... More

Was a great experience moving into our new home! We thank our construction manager Andrew for all his timely help ! Warranty group is amazing. All issues were resolved within a day or two. So far all very good. Thanks to all who work hard to make building a home a success

I was given incorrect information when I first looked at the house and decided to purchase! Upon my final walkthrough I found out a refrigerator wasn't included in the price. I was told all you would need to buy is a washer and dryer. I was also told there tile would continue from the master bath into the walk-in closet when I asked if there would be tile or carpet in the master bedroom walk-in closet. I had planned to have tile installed in both bedrooms so that was an unexpected expense! I also wasn't told that there's not in ground sprinklers in the backyard. I had questioned what they meant by irrigation wasn't included and was told it was just the electricity to run the sprinkler system not that there wasn't any sprinkler system in the backyard and I would have to use city water and a sprinkler to water my backyard! ... More

Had to repeatedly ask for some issues to be fixed. One BIG issue remains - we have drainage issue on our street where water and mud is sitting and not draining. All that mud is getting into our garage. I reached out to Lennar about this issue with ZERO response from them.

Easy purchase process. Very little repairs needed before closing. All Lennar Associates AND contractors (!) were very pleasant.

1. Purchasing process. We agreed to a price and began the process the next day they backed out and said oh well the price went up 30,000 sorry. This was after the agreement. A few weeks go by and they keep contacting me trying to get me to pay the higher price eventually after the market slowed they came back down to the original price but told me i had to close before end of day (it was 5pm we were up until midnight) 2. During the inspection dates were not communicated and the home was not ready for walkthrough, 3. During the inspection numerous thing were noted. AC return unit interior was missing paint, had damage, missing seals, chipped door. Railing to the stairs was loose/ not installed properly about half the interior doors had some kind of damage 2 so bad the entire siding all the way down had split off Blinds that were broken Oven was damaged (but did get replaced after mentioning it a few times) Door handles in the kitchen were different finishes The front door was mangled damaged to the bottom, scratches etc. 2 different kinds of paint used and mismatched in the stairway. Still has not been fixed 3 months later. different door handles for the master bedroom that still have not been fixed. Random lumps throughout the second floor under the carpet. Sprinklers aimed at driveway putting hard reclaimed water on your car. Most of the repairs done with made with painting over it, caulking over it, or gluing it. Recommend hiring your own inspector. ... More

Fantastic community. My salesperson, Michele, went well beyond my expectations to ensure that I could purchase the perfect home.

As a first time homebuyer I like that everything I wanted was included in the home. I did not have to purchase any appliances or countertops. Everything was modern and the color scheme I was looking for. I love that the models I was shown all had open layouts. I had the opportunity to work with a great sales consultant and lender. My LENNAR team was always available and very prompt when I had questions or concerns.

Great value for the money, insane level of amenities , just an awesome place to retire