Lennar Reviews in Tampa St. Petersburg, FL

While I don't love all of the things about Lennar, I will say their response time to issues is amazing. I don't like the fact that after your final walk through, they will address no cosmetic issues. Some things simply aren't seen until you move in. I had an outstanding salesperson and the customer care person is equally terrific. They should fire their painters.

Although they are a huge builder, their warranty service made up for any small details that needed attention after we moved in.

The appliances was standard

Overall we were very satisfied, when houses are built this fast you would expect some defects

The only issue I had was with closing. Keys did not work and it took 2 months to get locks replaced to a matching set of deadbolts. I had go through the garage and leave the door unlocked to access my home. It is impossible to get in contact with anyone unless there is a service ticket out. The construction manager lied to me on multiple occasions and then stopped responding altogether.

The only issue is the landscaping . The grass was not laid down properly and it has a lot of holes.

good Excellent

I think Lennar did a pretty good job of building this community. They were definitely responsive when I needed additional work to be done.

We love our home but there are some issues with keeping the ponds maintained (grass around edges next to water and no fish for but control) There is also a vacant lot at the end of Passion flower that is overgrown and unsightly. I also don't like the fact that we are having to pay $5.3 million for the pool and clubhouse that was promised as our amenities when we bought our house.

I recently purchased a house, and overall, it was a smooth process that I would recommend to others. While it wasn't 100% perfect, the experience was certainly positive and aligned with my expectations. From the beginning, the communication with my real estate agent was clear and timely. They guided me through each step, ensuring I understood what to expect at every stage. The paperwork was straightforward, and I appreciated the transparency regarding costs. There were minor hiccups along the way, like a slight problem with getting a later appointment for the walkthroughs date and a few unexpected repairs that popped up during the inspection. However, these issues were handled professionally, and I felt supported throughout the resolution process. In the end, I got exactly what I paid for—a lovely second home that meets my needs and feels like a great investment. I’m pleased with the outcome and grateful for the overall experience. If you're considering buying a house, I’d say go for it; just be prepared for a few bumps along the way! ... More

Customer service has been excellent so far, and the walkthroughs with the builder representatives were extremely helpful. The level of some items are low grade and it would have been nice to be able to upgrade. For instance, the cabinets are cheap and don’t even have soft close hinges and drawer slides. The washer and dryer must be the most basic models and are very loud. The blown-in insulation in the attic appears to possibly be lacking. There is none over the garage. The darker color of the garage doors are nice, but they soak up heat from the Sun and turn the garage into an oven. The paver driveways are very nice but also too narrow. ... More

getting help after you close is a problem landscaping all died weeks and still no action

I bought the condo here in Zephyrhills and we were exciting about the house given the price we paid. After moving in there were little issues, such as GFCI outlets didn't work, leaking from the kitchen faucet. Lennar was very responsive and made sure everything was fixed as quickly as possible. I know new homes aren't perfect especially in the beginning, and gradually things are fixed so so far we are pretty happy being here.

Loan officer was unresponsive, unhelpful, and didn't seem to know his job very well. After sell, he wouldn't respond anymore. Post settlement, my loan was immediately sold off, even though I paid it off in 3 weeks, it's taken me over a month to get it finalized, and still working on closing it out. Calling the mortgage number will guarantee you a 30-45min wait time every time. Other issues: House shown had more features than house purchased, master shower didn't even have a door in purchased home. Lennar recommended me to the contractor they used to do the rest of the homes in the neighborhood. Cost me $620 (even though I paid over $3k in "upgrades"), and contractor told us it was even a surprise to them, since they had about 50 extra doors that they purchased to do our house and the rest in our area. Warranty person doesn't answer texts after the purchase of home. pros: Building manager has been responsive, as well as the realtor we had on the Lennar side has been very helpful, even post settlement. ... More

In General we got very good relations starting with the first visit with Mr Kevin, through signing contract , inspection with Mr rick and Miss Brittany. All was fine throughout the closing. Your people did very good job. Thank you and congratulations

We had a great consultant when we were serious about look that showed all the options and was very upfront about everything from the beginning and did a great job at keeping us posted as it was built. Overall price for a brand new house…. It’s great. You can tell that they are mass produced for some of the rushed jobs and less than average quality on some things, but that’s gonna happen with mass produced homes. With a good final walkthrough and private inspection, they will take care of the touch ups and things noted. There have been a few minor things since we moved in. Some of them have been handled quick and some we have no idea where they are at with coming to fix it. They don’t seal the granite and grout so be prepared to do some finishing on that. Appliances are decent, mid level appliances. Overall for what you get with the brand new house and the warranties, it’s a great deal and totally worth it. Would do it again. Just be prepared to thoroughly inspect, and be persistent if there is something not right or needs fixing. Need to advocate for self but Lennar has been pleasant to work with. ... More

We worked remotely with the builder and a local realtor. The overall selling process was smooth. Our questions were answered in a timely manner. The workmanship and timeliness of addressing post-occupancy issues could be improved. Communication between the builder and the owner could also be better. There is still a bit of confusion as to who is responsible for what after the closing. Is it the builder or HOA?

Many things told such as gated community, golf cart friendly fans in all rooms and water views not happening They say they did not promise it their salespeople did.

Low quality materials and half of the stuff we pointed out on the first walk through weren’t fixed .

I had a great expectations based on the previous reviews from the homebuyers, team and support was great but the carpentry was no where near the expectation, hope they change the carpenter or ask the team to improve the work and get the things done perfectly rather than going with a workaround fixes. There are a lot of places where we can't see unless if we bend, those are the places where they wantedly skip the work or if it is done, that is just a work around! I have raised a lot of carpentry request post moving in, its been more than a month, there are no fixes applied yet!

Our realtor was fantastic and was the best part of the experience. She sent us pictures and kept us updated throughout the process. However the attention to detail was not as fantastic. Paint on the tiles, appliances not hooked up, missing ceiling fan because they just “forgot “ to install and no bath mirrors. I definitely think more attention to detail is important. They did correct the issues we had over the first 3 weeks it just takes a lot of phone calls and time.

The communities Lennar is building are beautiful, just don't expect top of the line materials such as paint, appliances and craftsmanship in EVERY community.

It's a brand new house which is nice. Materials used are very low end. Quality of products could definitely be better. Workmanship also could be better. Lots of debris, construction material, paint droppings, etc left behind.

lennar is a serious and committed company

The Lennar Team was outstanding during the process. My consultant was excellent and bridged the gap with the out if state home buying experience. The process was tailored and streamlined. However, the craftsmanship of the home was was less than my expectation. There were several defects in the details of the home. I had many service calls for the hot water heater after 4 attempts it was finally corrected. The overall construction of the home meets my expectations so far. However the details were subpar. I’m not pleased that the home warranty is only 1 year.