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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1386 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1386 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

View Homes

Customer Reviews

GLORIMAR

  • Glorimar A.
  • Verified HomeBuyer
  • August 15, 2023
  • Zephyrhills, FL

Es una empresa responsable ,pero tienen que ponerle más ojo a las personal quienes arreglan los detallles al final porque son poco cuidadoso y ordinarios ,pero en cuanto a la calidad de los materiales excelentes.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Poor communication from construction and sales rep!

  • David P.
  • Verified HomeBuyer
  • August 08, 2023
  • Wimauma, FL

No construction updates, unfinished items still after closing, lost keys by construction crew. Phone calls to construction manager and sales representatives go unanswered.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Beautiful Home

  • Nora R.
  • Verified HomeBuyer
  • August 08, 2023
  • Zephyrhills, FL

Experience was overall great. Everything went according to plan. Home was delivered in a timely manner with just a few issues but that’s goes with any new home. Just wish the builder would have a pest control plan worked into their warranty at least for the first six months of ownership. Living here in Florida these bugs are no joke. Second new Lennar home and they didn’t disappoint!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Frustrated

  • Michael C.
  • Verified HomeBuyer
  • July 27, 2023
  • Wimauma, FL

Repairs take too long. Have to wait for workers to arrive. Disrupts the day waiting on workers when you have things to do.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Could be better!

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2023
  • Zephyrhills, FL

Disappointed! Not Lennar Standards! Average Florida quality

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lacking follow-up

  • Rosaline H.
  • Verified HomeBuyer
  • July 21, 2023
  • Wimauma, FL

We closed on May 30, 2023, still waiting for the house keys, still waiting for the floors to be cleaned. (glue smeared on the floors) We have still not moved in, so hoping before July 30th the floors will be cleaned and we will have our house keys. Just in case I just bought a floor steam cleaner to get the job done. Also wondering how the hurricane shutters work..They need to have something like a New Home Ambassador to help the new owner and answer our questions. Like when is the trash pickup?

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Promises are made but not followed through with.

  • Patricia M.
  • Verified HomeBuyer
  • July 19, 2023
  • San Antonio, FL

Make sure you are getting the whole truth about the fees that are charged here. There are 3 different accounts: 1 - $180.00 the second fee is $237.01 the third B is $112.00. We were told everything was covered under the $180.00. But it isn’t so buyer be aware of what you are told. Next time I will get everything in writing with signatures. Trust me no one wants to make this mistake right.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar pros and cons

  • Kevin B.
  • Verified HomeBuyer
  • July 19, 2023
  • Land O' Lakes, FL

Working with Lennar has been fantastic from start to close meeting timeframes to close and builders completing work. Notably, there were some issues with the craftsmanship in the home, which may be a result of meeting those aforementioned timeframes, and there was a broken pipe in the wall that leaked all over the garage and bottom floor, a broken sprinkler system, and a few other issues found, when or shortly after moving in. These issues were quickly remedied with the warranty requests and the home is finally to what we would expect.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

So many issues

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • Tampa, FL

This home was overrated, over priced and structurally changed from the model home. Therefore it is not worth mentioning how bad this experience has been. Quality and workmanship is livable and ok with final product, but not good or great. Many items need to be fixed or adjusted. I am concerned how it will be after one full year. This is not the normal quality standard in prior build purchases from Lennar. Unfortunately I will not recommend Lennar nor buy Lennar in the future.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

The person that I had for signing Kim was not very nice or helpful with the issues we were having.

  • Janet D.
  • Verified HomeBuyer
  • July 18, 2023
  • Wimauma, FL

I am very disappointed in the quality of work. There were so many issues with the house prior to my closing it was a very sad day by no means not a happy day. And still dealing with issues that should have been done right before closing. I would not refer anyone to buying a Lennar home in this community. Everyone that I have had the pleasure meeting has said that they have had nothing but problems. This is not a good thing coming from others and the workers say we do what we get paid for what does that tell you. I have had to spend a lot out of my own pocket to get the work done the right ...

Lennar responded:
Good afternoon, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. If there are outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Do Not Close until ALL building issues are signed off on - Dina = unqualified

  • Karen W.
  • Verified HomeBuyer
  • July 18, 2023
  • Wimauma, FL

Do Not Close until ALL building issues are signed off on. Dina is unresponsive and unqualified as a construction manager. Trades are not managed or construction work verified via a project plan Cosmetic defects are considered not important and are totally ignored. The amount of work order tickets that are required to be opened as a result of sales and Dina's non-responsiveness and follow-up is a full time job that falls on the shoulders of the buyer/home owner. HOA requires that Spectrum is utilized for TV/Internet, however Construction manager does not confirm or verify that the ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Our experience was very disappointing.

  • Lloyd A.
  • Verified HomeBuyer
  • July 18, 2023
  • Wimauma, FL

Overall, the buyer needs to provide significant oversight to the quality product. We had over 96 items on the original punch list which happened approximately four weeks prior to closing. On the day of closing there still over 25 items not taken care of. Lennar needs to implement better quality control procedures.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Mr.

  • Dale S.
  • Verified HomeBuyer
  • July 18, 2023
  • Wimauma, FL

House was not done at closing but was forced to close with no recourse. Once closed, was told to call the warranty depth. House was barely clean at closing. I still get emails requesting a signature on a document that I previously had signed 2 times. I've previously purchesed 2 new construction homes and thus was by far the worst. Not happy at all.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Meridian II

  • Patrick K.
  • Verified HomeBuyer
  • July 18, 2023
  • Wimauma, FL

Our experience continues to be exhausting and frustrating. We had a 9 page punch list on the first walk through which was not addressed by the closing date. Being in the house for almost two months we are still waiting to get things corrected that should have never been issues if the builder used common sense. The issue costing us, is our AC is not working properly through out the house costing us high electrical bills. Light switches did not work, had to paint the entire house inside and out, seals on all windows had to be replaced, still waiting on hardware for the hurricane shutters. ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar Townhome WCI

  • Eduardo M.
  • Verified HomeBuyer
  • July 18, 2023
  • Wesley Chapel, FL

The was a huge pressing for closing. Townhome was delivered with several issues. Two months after the closing, there are issues open yet. Do not recommend.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Had a major problem with my master shower. Constant water draining out of the shower. Finally after 3 attempts to rectify the situation the problem was resolved.

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • San Antonio, FL

I am very disappointed in the quality of the kitchen cabinets. Not enough space and set too high.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 1

Like Lennar's Home Buying Service

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Land O' Lakes, FL

I love the process and may buy again when there is good deal

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Worst customer care and order maintenance!!!!

  • Erik E.
  • Verified HomeBuyer
  • July 11, 2023
  • Odessa, FL

We purchased our Lennar home in May, and when we did our final walk through a number of items were still not finished or were finished with poor workmanship. We were assured the items would be finished before our celebratory walk and they weren’t. I have found over 90 items that need to be addressed, some as serious as bad wiring, no electrical throughout the home, broken appliances, water heater not properly installed and the list unfortunately goes on and on. The house was left filthy after the build (debris left in the home, drywall dust on everything, dead bugs etc). We were once ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Very thorough in explaining

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Land O' Lakes, FL

. I feel very satisfied with their material used and price we paid is very satisfactory Looking forward to enjoy our new beautiful town home Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience for new home

  • Stephanie D.
  • Verified HomeBuyer
  • July 11, 2023
  • Land O' Lakes, FL

Of course you don’t want last names.. everyone would give the same negative review for the same pitiful construction manager Aaron. There’s not point going on about my experience with Lennar, no one above cares to fix their problems. I just hope EVERYONE I share my experience with turns away from Lennar and saves themselves the headaches! Listen to your friends when they tell you stay away from a Lennar home!!!

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The initial prices you see and expected delivery date aren't accurate enough

  • Kenneth M.
  • Verified HomeBuyer
  • July 11, 2023
  • Zephyrhills, FL

The experience was not too bad but there were things we wish were clearer at the time we decided to sign in to buy the townhouse. Initially, the post we saw on Zillow said 100 HOA which we thought it was great. But after signing in we learned that it was going to be 220 HOA plus $99 CDD which was not in the post we saw. And after we purchased we found out the HOA was $270 instead so it's something a little disappointing because we could've been told from the beginning. The townhouse also was supposed to be done by February or March but it took them around 2 more months to get it built and ...

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 5

Absolutely organized closing

  • Gail B.
  • Verified HomeBuyer
  • July 11, 2023
  • Zephyrhills, FL

Every process of the closing process went smoothly even though I did it virtually. From the reading of the documents, signing and notarizing it was a pleasant and smooth process. Thank you Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Many issues

  • Steve S.
  • Verified HomeBuyer
  • July 11, 2023
  • Wimauma, FL

From the loan experience with seniors to not notifyng home owners that the layout of interior has changed, to many issues on the finish work of the interior. I wanted to let lennar to be aware of these problems so others can have a better experience. The build was rushed to close. Jesse from lennar southshorebay medley is doing a great job he truly cares about helping and has made our experience much better

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Disappointing

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Land O' Lakes, FL

Started off with a leak before closing and it’s been 2 months after we closed and it’s still not fully rectified. It takes numerous follow ups on our part to get anything moving. The warranty team has been the only competent people during this process and I do thank Stephanie and Shaun. Neighbors next door smoke detector goes off at least once a week for hours showcasing the material in the homes isn’t great quality. HOA is impossible to get ahold of and annoyed when you do reach out with questions. Homes seem rushed and once it’s thrown together it’s pretty obvious the areas they just ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

The Lennar frontline people made our home buying experience an excellent one!

  • William A.
  • Verified HomeBuyer
  • July 09, 2023
  • Wimauma, FL

All of the Lennar frontline staff, especially the new home consultant, Carlo, loan officer, Ilyssa, insurance agent, Maribelle, and especially the construction manager, Lacey, have allowed us to be at east throughout the process of buying and moving into our new home. The combination of their professionalism and hospitality helped us greatly enjoy our new home experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5