Lennar Reviews in Tampa St. Petersburg, FL

The experience was not too bad but there were things we wish were clearer at the time we decided to sign in to buy the townhouse. Initially, the post we saw on Zillow said 100 HOA which we thought it was great. But after signing in we learned that it was going to be 220 HOA plus $99 CDD which was not in the post we saw. And after we purchased we found out the HOA was $270 instead so it's something a little disappointing because we could've been told from the beginning. The townhouse also was supposed to be done by February or March but it took them around 2 more months to get it built and delivered to us. We had to use special financing in order to qualify and also we got incentives for the purchase but all those numbers were pretty confusing and we still don't understand were the incentives went and how the 11k extra that had to be paid for the special financing worked to help. We're very happy with our new home and I believe somehow the incentives helped us but I would rate everything around 3.5 for not being clear enough with us to understand the numbers the way it should be. ... More

Every process of the closing process went smoothly even though I did it virtually. From the reading of the documents, signing and notarizing it was a pleasant and smooth process. Thank you Lennar!

From the loan experience with seniors to not notifyng home owners that the layout of interior has changed, to many issues on the finish work of the interior. I wanted to let lennar to be aware of these problems so others can have a better experience. The build was rushed to close. Jesse from lennar southshorebay medley is doing a great job he truly cares about helping and has made our experience much better

Started off with a leak before closing and it’s been 2 months after we closed and it’s still not fully rectified. It takes numerous follow ups on our part to get anything moving. The warranty team has been the only competent people during this process and I do thank Stephanie and Shaun. Neighbors next door smoke detector goes off at least once a week for hours showcasing the material in the homes isn’t great quality. HOA is impossible to get ahold of and annoyed when you do reach out with questions. Homes seem rushed and once it’s thrown together it’s pretty obvious the areas they just completely missed or completed incorrectly. ... More

All of the Lennar frontline staff, especially the new home consultant, Carlo, loan officer, Ilyssa, insurance agent, Maribelle, and especially the construction manager, Lacey, have allowed us to be at east throughout the process of buying and moving into our new home. The combination of their professionalism and hospitality helped us greatly enjoy our new home experience.

Loan officer was unresponsive, unhelpful, and didn't seem to know his job very well. After sell, he wouldn't respond anymore. Post settlement, my loan was immediately sold off, even though I paid it off in 3 weeks, it's taken me over a month to get it finalized, and still working on closing it out. Calling the mortgage number will guarantee you a 30-45min wait time every time. Other issues: House shown had more features than house purchased, master shower didn't even have a door in purchased home. Lennar recommended me to the contractor they used to do the rest of the homes in the neighborhood. Cost me $620 (even though I paid over $3k in "upgrades"), and contractor told us it was even a surprise to them, since they had about 50 extra doors that they purchased to do our house and the rest in our area. Warranty person doesn't answer texts after the purchase of home. pros: Building manager has been responsive, as well as the realtor we had on the Lennar side has been very helpful, even post settlement. ... More

The sales process went well. Good communication etc. on the other hand, Lennar support after closure is terrible. They do not promptly respond to issues nor take accountability of damages that you observe when you start living the house. I am still waiting for responses to several service requests. My impression is that they do not want to fix the issues.

The promotional incentive amount was changed drastically at closing which made me feel misled. The loan process was also stressful. Aside that everyone was nice, helpful and my loan officer handled road bumps professionally but that incentive amount made it a bitter sweet experience.

I love my villa but very disappointed in the quality of work. To get things fixed takes forever I would say make sure you check every thing in your place before you sign on the dotted line.

Our experience was fine. Our sales rep started out really accessible and helpful but became impossible to reach as time went on and as he became tired of our outreach. The home is what it is, but we had no illusions. Most of it is fine, although we wish we had been able to make personalizations (would have been happy to have paid for them) for our new construction home… especially since it took longer to finish than initially planned. We’ve found a lot of places where the builder tried to save money and where subcontractors cut covers, but we expected that. We also have reason to believe that the subs left trash in the walls and urinated in the showers rather than use the portable bathrooms for the worksite. But I imagine that happens on most sites. Our construction manager was good, though, and stood by his word to correct things we identified. And the warranty team seems similarly stand-up so far. ... More

Somewhat lower quality and missing features compared to the one year old home we just sold. Sales person Navida was wonderful and very helpful. Negatives that stick out are the cheaper doors and windows, interior paint on carpet, doors, and light switches. Also, dead sod in the backyard. In addition, the delayed opening of the clubhouse and reclaimed water for irrigation are irritating. These are issues that will be addressed when we return in the fall. We love the look of our home location and of the community.

I bought a beautiful townhome on the water in south Tampa. Lennar promised a luxury experience, and the highest quality materials and craftsmanship. That was two years ago. Delay after delay after delay, finally we started the closing process. The build quality was terrible, and they were doing their best to minimize our concerns and rush the closing. They would just decide when our closing was, with no regard to our schedules. My “homebuyer consultant” Sonia was increasingly difficult to contact as closing approached. She lied about multiple things, and ultimately disappeared. Pretty certain their agenda was to get us to request our deposit back and move on. Nonetheless we pushed through and closed, only to find countless quality issues that one should never expect to find in a home of this price. The building manager Dan has been evasive and aloof, and even when he gets things done they are done poorly and incorrectly. So now I’m going through the warranty process to address all these issues, and it is a constant fight to get anything done. Long story short, Lennar has been a nightmare. The townhome is nowhere near the level of quality and luxury we expected for the price, and I’m one second away from filing a lawsuit. If you’re considering Lennar as your builder, you should reconsider. ... More

Laundry list of items not completed or completely incorrectly, shabby contractor work, cost cutting. Still waiting on one pending item to get fixed. First and last "Lennar" home I'll buy.

Overall experience with the purchase was not that bad actually was pretty good. There was lotta issues with equipment, including air-conditioning, washer, dryer, finishes and not working lights. It took a long time to get everything fixed although the air condition was pretty fast through Bayonet Plumbing, our air condition actually broke three times in one week. We had to get a new washer and because Lennar gives pretty basic appliances. We just had to upgrade to a front loader, which I think should be no-brainer to be included in the purchase as top loaders is just the stuff from the past. The plastic finishes on our appliances is very hideous. There is very little cost difference between stainless steel appliances and whichever garbage looking plastic that we got I also talk to fuel homeowners and the first thing they did is change their appliances because everyone thinks they’re just hideous. No one wants to have plastic looking appliances in their beautiful kitchen. The best experience we had was getting a mortgage with David. The process was just unbelievable and he was so fast and David was just on top of everything. He was just the best of the best. We can’t get rid of the smell of the paint from the house. ... More

Is the worse experience I had, water was coming inside the house when raining through the windows I reported to everyone and my husband had to fixed almost a month and nobody has follow up this issue. The house was with the tapes pending things to be fixed and dirty at the time of the walking through before closing. I am still waiting….BAD.

I think the quality of workmanship should have been better supervised because we found many mistakes/imperfections that I feel should have been caught during the building phase. As a first time buyer, I was able to identify a lot of mistakes and I am left wondering what else was shortcut on or simply subpar which I have not yet identified. Also, now that the closing has taken place, it seems difficult to reach any of those involved in the process prior. As questions/concerns appear, i believe it would be extremely helpful if someone or a small designated team were available to address such concerns. ... More

In General we got very good relations starting with the first visit with Mr Kevin, through signing contract , inspection with Mr rick and Miss Brittany. All was fine throughout the closing. Your people did very good job. Thank you and congratulations

Let's start with Lennar Lender - Regina Stacy was the one who provided her services and she locked our rate when we didn't ask her; she also mentioned that we could change it free of charge later, which wasn't true - she did nothing to help us lower the rate. This was the main the most negative experience that required a lot of stress and attention. Overall build quality is ok but could be better. For some reason Lennar chose white paint for the interior - I would like to know this person and let them how they are not away of the trends and practicality of using white paint inside the house. The second floor should also be built with blocks, not with wood. ... More

Overall experience was good. Like the villa. Some attention to detail a little lax,

The home wasn’t completed when it was supposed to be. They then rushed through getting everything done and the quality really suffered. The home was not at all clean when I moved in and the construction manager’s response was that his cleaning crew didn’t like him. If that’s the case find a new cleaning crew. I’m still waiting for them to get the excess paint off the windows and carpet and clean the concrete from my kitchen baseboards. They also had some sort of film on my oven that was never removed. The construction manager assured me everything would be done by closing and pretty much none of it was and it’s over a month later and it still hasn’t been. ... More

We had a great consultant when we were serious about look that showed all the options and was very upfront about everything from the beginning and did a great job at keeping us posted as it was built. Overall price for a brand new house…. It’s great. You can tell that they are mass produced for some of the rushed jobs and less than average quality on some things, but that’s gonna happen with mass produced homes. With a good final walkthrough and private inspection, they will take care of the touch ups and things noted. There have been a few minor things since we moved in. Some of them have been handled quick and some we have no idea where they are at with coming to fix it. They don’t seal the granite and grout so be prepared to do some finishing on that. Appliances are decent, mid level appliances. Overall for what you get with the brand new house and the warranties, it’s a great deal and totally worth it. Would do it again. Just be prepared to thoroughly inspect, and be persistent if there is something not right or needs fixing. Need to advocate for self but Lennar has been pleasant to work with. ... More

We have had multiple major issues that should not have passed through the construction stage. We have multiple counter top issues, the wrong colored glass slider, and the new GE appliances are damaged and installed incorrectly and multiple bathroom vents leak during heavy rains. The warranty service manger is helping deal with the items, but as a construction professional myself it is disappointing that these items were deemed acceptable. When you pay for a new home you want the quality that is expected for what is payed. You will always have finishing issues and small items like drywall, flooring, etc. but the major issues that we have had to deal with should not be the allowed standard during construction. ... More

I had lot of bad experiences with Lennar in the whole process

Was told upgrades were included with no upgrades available. Mortgage was difficult to reach and misrepresented the taxes and didn't explain very well. I received 7 or 8 estimated closing documents and not one was correct! Would not recommend

This has been a nightmare. I moved my whole life across country only to have non stop repairs, I have to fight for on a daily basis. The quality and workmanship is non existence. Cheap and shotty work. I have spent more money of my own to correct all my issues. I would not recommend this builder. You have to stay on everyone as warranty does not respond. I had to go hirer up and threaten social media just to get some repairs handled. All I do is cry anymore. I made a HUGE mistake buying a Lennar home.