Lennar Reviews in Tampa St. Petersburg, FL

The houses were sloppily put together to meet a deadline. It shouldn’t be the owners job to make sure that the construction services and trades did their job right. There should be more quality control and checking of peoples work. Finding issues every day the longer we live here

The builders mortgages Company is very difficult to deal with. I would not recommend using Lennar mortgage company.

Take the time to check EVERYTHING on your walk-thru.... when an issue is discovered later (which is inevitable) it is difficult to get the problem addressed and fixed

Lennar warranty program needs some major work. Slow responses, things still not fixed. Disappointed

The craftsmanship of the homes is questionable, especially given the speed with which they were built. There are some structural issues that Lennar has been slow to respond to, which is frustrating. The value is good but be prepared to have to deal with Lennar's slow post-closing repair process. The representative for Balm Grove - Rob - is unresponsive at best. Do better.

Too many different places that I had to ask questions from. Things need to be streamlined! I was never told a lot of the rules and expenditures I would have. I did not receive any paperwork and was never placed on certain lists. It was a very stressful situation for me. No guidance at all. I am told it probably happened because I paid out right and never went to a closing. Was done on my phone. The paperwork did not get to the different departments. As far as fixing any issues ; the staff has been excellent. Checking even to make sure the job is done. Excellent experience with Josh and Hailey. PLZ stream like all the payments to 1 monthly billing and then they can divide it up to all the different companies. ... More

The closing paperwork and communications at the end was terrible.

I feel that there should be some personal contact I needed some guidance during the process a phone call might go a long way instead of an email

During model walk thru or new home construction or during any time throughout the sales process did Lennar explain that SUV owners would find out they cannot fit a mid to small size SUV into a Villa garage. It's too narrow even if I push both side mirrors in.

It has been good so far thank you

Overall experience was good. Like the villa. Some attention to detail a little lax,

Construction person not so great difficult to speak with anyone

Used cheap materials, and it shows. Why no gutters? Think where the water goes when it rains, and it rains a lot in florida. Appliances are cheap, who buys a side by side fridge? The walk thru with a Lennar guy made me feel like I was complaining when all I wanted was a good home, I think I deserve that for $350,000.

It was ok, not a exceptional one

Lennar offer great price but lack in quality

Customer service from Lennar has to improve a lot compared to other builders. This Lennar home is my 3rd home in Tampa and had better customer experience from other builders. For eg: During mortgage approval, Lennar was not flexible to give me options to decide. the representative was very insisting on one option and was always late to respond to queries. another example is Lennar closed the home without appliances in place and took nearly a month to instal. I could not move to new home but was responsible for the mortgage. Also, without approval and after closing my home, the construction manager stored appliances of other homes in my garage. ... More

Construction manager was very responsive to our questions, post closing. Suggestion: at closing, all incomplete work documented and signed by Lennar rep. And buyers as done by GL homes. This would alleviate buyer anxiety.

I wish communication with sales agent was easier. On several occasions, we had to initiate communication. Even if sales agent doesnt have answers, Im ok with that - but that needs to be communicated.

I didn’t have the experience I was expecting. Very poor work quality, materials are not the best, paint was horrible, etc.

Good design but poor quality of internal decoration

Easy to communicate with the sales

My husband and I chose Lennar because we were drawn to the "Everything Included" package and the community was very nice, quiet, and family oriented. Sadly when we got close to our closing date, the original construction manager quit and left MANY things undone. He failed to oversee some of the work done and the new construction manager had to come into MANY problems to try and get things going. He performed miracles, but in the end, beyond control we had some cosmetic things that were done with excellence. Painting was not clean and pristine, some base boards were damaged and simply painted over to hide it. And some were just not cut properly. These are things we will fix because we simply could not delay. I would recommend any buyers stay in close contact with the new construction managers so you point out any concerns. The new manager is very dependable. Unfortunately, we didn't have his oversight throughout our entire build process. So our ratings reflect the process and not the outcome. We probably will not purchase another Lennar home, but we are thankful everything worked out as best as it did for us. ... More

When I bought my house there was a lot of communication, they told me the water was included which was a lie, My house found roaches they offered me fumigation when I bought it and now no one appears to help me, when I need something I have to be sending emails to see who can help me.

We worked with Lennar for 3 Months just to find out we got approved for a loan 3 days before closing. Imagine not getting the loan and wasting 3 months of house hunting? When we were asked for documentation they were uploaded into the portal within hours. We were asked for those documents again days later as the representative wouldn’t be able to find it without me telling them where it was. This was not an easy process. My previous home purchase was seamless compared to this catastrophe.

The buying process itself went very smooth with Lennar. They kept us update to date on what to expect any were on target with time lines. However, the quality of the home is just not there. We noticed issues during the building process and even brought up a few and they weren't ever really addressed. We have uneven spots in the floor upstairs. Walls where you can bowing in the dry wall. They did a horrible job on most of the caulking around our sinks and toilets. The carpet was laid where there are pieces that meet in some odd areas. The tile in our upstairs bathroom looks like the put in no spacing and just slapped pieces in place. They use flat paint which is horrible for any room and we have already had to repaint after just 5 months because you cannot even wipe off the smallest smudge. Overall I would never buy a Lennar home again or recommend it to anyone I know. ... More