Lennar Reviews in Tampa St. Petersburg, FL

This is my second Lennar purchase. The actual home buying experience was Rocki, and there was turnover in the personnel that I worked with that complicated the situation. Ultimately, we were able to resolve all of the hiccups and closed. The folks at Lennar Title were very pleasant and responsive. The Lennar mortgage team was more hit and miss. I did not feel that the homebuyer orientation covered everything that it should have, but I’m happily settling in. And generally pleased with the purchase.

All in all our experience was not too bad was very disappointed that the sales person did not tell us of another property same model that was available because she didn’t think we’d want to be on a corner lot. I only found out because I looked at the on line map on the availability and noticed that there was a corner unit available for less than what we were going to pay!

We bought because of the area and pricing , realtor was 5 stars all around and still is, even after we bought he has helped in so many ways. I definitely recommend Aaron 100%. As for the Loan officer , was a terrible experience after the 1st interaction. She would never answer texts, emails or phone calls till she needed something from you. Was very negative that you would be approved although my income was double what was needed. I suggested if you do get assigned to NINA to run the other way. lol. Or ask for someone else. But the home is great , used some cheap materials and we had to do a few upgrades and adjustments to make it better. Wish the WiFi was able to hardwired in better places than kitchen and living room. Cu my offices can’t be hardwired since they are downstairs. Electrical is the bare minimum. So eventually you will have to upgrade. Master bathroom we had to upgrade because floor was very slippery and 3 different neighbors agreed. They said double pane windows but they are not. We have made about 5 warranty calls. The HOA is not good at returning emails or calls either till they are ready to talk to you. The response time is a snails pace. Otherwise great neighbors. The gym is terrin as well. ... More

Thomas in the office in lake Thomas, Tampa is great.

Very hard a times to get responses to our questions. Being in central time zone we would get information so late in day we couldn’t get things sorted out before people were gone. Not knowing whom to contact at times it seemed like we were directed to a lot of different people that we hadn’t really talked to. Easier to deal with 1-2 individuals for us.

The worst part of our buying experience was the mortgage approval process. I will never submit to that again. The house was already completed, so we just had walk-through and punch list issues. We like the house so far, but follow-up is the Achilles heel of most builders.

Mostly good Front door does not close easily Have to pull hard to close and engage dead bolt. Trouble with all the window locks engaging to lock windows No pre-plumbing done to make water softener/filter easy to install Too many people involved between sale and move in. Would be nice to have one contact. Lennar track not very user friendly

Employees were polite, but communication was subpar. In addition, workmanship quality was not top notch.

The experience was not too bad but there were things we wish were clearer at the time we decided to sign in to buy the townhouse. Initially, the post we saw on Zillow said 100 HOA which we thought it was great. But after signing in we learned that it was going to be 220 HOA plus $99 CDD which was not in the post we saw. And after we purchased we found out the HOA was $270 instead so it's something a little disappointing because we could've been told from the beginning. The townhouse also was supposed to be done by February or March but it took them around 2 more months to get it built and delivered to us. We had to use special financing in order to qualify and also we got incentives for the purchase but all those numbers were pretty confusing and we still don't understand were the incentives went and how the 11k extra that had to be paid for the special financing worked to help. We're very happy with our new home and I believe somehow the incentives helped us but I would rate everything around 3.5 for not being clear enough with us to understand the numbers the way it should be. ... More

I moved in 2 months after closing . Home was built in rush so there are many little issue including internet connection with HOA but they are very responsive in resolving all the issues . I have to send multiple tickets but they care and help to resolve the problem .

We would have given an overall higher score had we not used Lennar Mortgage. The process of securing our mortgage was complicated, confusing and duplicative. On the other hand we love our home and have found Lennar to be very responsive to our questions and to any concerns we may have had.

Our best experience came with the team who met us at the home; the Construction Manager “C” who should in my opinion play a much bigger part with Lennar. The young man who did the walk through was fantastic and made us feel comfortable. Anna was very warm in person and helpful. We have NO love for your Loan Department at all. The lie “$11,000 towards your closing cost” shouldn’t be used anymore. Though there was a bright spot with “J” the rest of everyone else was unprofessional and extremely pushy. I have been very vocal in discouraging anyone from financing with Lennar. There also is a person who needs remedial sales and customer service training in your “Home Protection Mortgage Insurance”. He was EXTREMELY unprofessional and rude. We do love the home, however there things that could be done to improve it. Our overall experience and totality of it all is a C plus. ... More

Everything was going great until last minute we were required to bring more money to closing. The drive through closing was just not ideal. But overall we love our home and anything that has gone wrong was fixed or waiting to be fixed

When I initially decided to purchase my home, I was told the closing date would be in September of 2020. When I saw construction had not yet started on my home (well after construction was supposed to have begun) I brought it up with Lennar staff. I was subsequently told the home would not be ready until closer to January 2021. As a result, I was offered a different lot with the same floorplan, which was supposed to be ready around September of 2020 (the original agreed upon timeline). When this offer was made to me, I was told this would be at no extra cost, as compensation for the mix up. I agreed to take the new lot, since I had already set plans in motion to move out of my current living space (banking on a September move in date). Two days later, I was told I would have to pay an additional fee in order to switch to the lot that would have been ready on time, and that I would have to stay with the original lot if I did not want to agree to pay more up front. I was obviously frustrated at this point, and was essentially told by Lennar staff that these were my only two options. I ultimately elected to sort out a living situation to fill out the additional time it would require to stay with the first lot, and not pay extra for a different lot. From this point on, the construction process went smoothly and expeditiously. The construction manager, Craig, was thorough and available throughout this process. However, on closing day, there was some kind of miscommunication somewhere in the Lennar organization and the construction crew was still working to correct some of the issues pointed out during the initial walkthrough when I arrived to move in. I'm not entirely sure who this oversight falls on, but it was disappointing things were not 100% complete and there had not been a cleaning done prior to my move in. All the aforementioned frustration aside, the quality of the home is top notch and I am incredibly pleased with the end result. I have not had any issues beyond a few minor cosmetic fixes. I would ultimately recommend buying a Lennar home. ... More

Good customer service. Home looks nice and modern. Quality of materials, paint, etc. could improve.

Quality of finished products (e.g., toilet fixtures) poor.

Calvin is energetic and responsive, always follows through with questions or requests. He brought the overall home buying experience from a one to a 3. Requested new sod to replace the dead grass in front on walk through and it still has not been done. Lennar loan department is a JOKE. Put us through the wringer and made us late on closing. All my neighbors say the same. We have been here 6 weeks and have had 3 windows replaced due to bad stains and now the windows will not lock, Had to call them again this week. Most of the house is of good quality and workmanship.

Lennar needs to re-evaluate their rules about paying realtor partners when an individual visits a location and their partner can't make it. Honoring paying a partner builds trust. They should be open to a multitude of differentiated financing products and not be status-quo just because they haven't done it before. Quality and craftsmanship of the work during the home-building process should have many quality checks to alleviate any issues during and after the buying process. The Lennar agent should honor the buyers wishes and not their own agenda because they are Corporate.

There are issues with the community itself that Lennar refuses to find a resolution for such as people parking in my turnaround spot as I am an end unit. The grass is being destroyed and is turning into a mud pit in my corner because of this issue that no one will fix

Sonia, the general experience is good. But I am having troubles with the dishwasher and it seems that nobody is going to help me. I registrate already the appliances, but when I call because the dishwasher doesnot function it seems that nobody care. I am wating for a solution.???

Unfortunately, the workmanship and materials were severely lacking in our new home. We had multiple issues that could have been avoided if the proper time was taken. I feel as though the priority in this new community is quantity of homes built versus the quality of those homes. However, I will say that the responsiveness to the issues that were brought to their attention was, for the most part quick.

Josh (onsite project coordinator) was helpful. Finance team had way too many people and handoffs. We had to submit the same documents multiple times. Also, our closing date was mixed up due to all of the different players. The house was significantly cheaper than other builders in the neighborhood. However, you get what you pay for. It's like we purchased a brand new Fixer-Upper with all of the modifications and upgrades we are having to make.

The finance people, and sales person was awesome. The concierge person seemed a bit unorganized or lost. Wasn't told to switch sprinklers and ended up with a water bill of $2,000. Many blue tape items were not addressed.

I think the sales agent was nice but the process which I’m sure is trained feels rushed and forced. You are not allowed to review documents. It’s sign and make a down payment. Will not be my last purchase but will definitely use a realtor or attorney going forward. Same thing for ky walk thru. Never got to noir or green tape so refused to sign for the walk thru. 2nd round although I taped half the tape was still up and not touched up. Overall I’m still happy with my purchase.

I'm still discovering things about my new home. Overall I love it because it's mine but I can see in some areas where the home was rushed. Lennar has been great about quickly responding to issues.