
Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1258 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Cannot fit Hyundai SUV into villa one car garage.
- Mary Kay S.
- Verified HomeBuyer
- November 21, 2023
- San Antonio, FL
During model walk thru or new home construction or during any time throughout the sales process did Lennar explain that SUV owners would find out they cannot fit a mid to small size SUV into a Villa garage. It's too narrow even if I push both side mirrors in.
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 4
Albert
- Albert P.
- Verified HomeBuyer
- October 25, 2023
- Zephyrhills, FL
It has been good so far thank you
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Robin was pleasant and helpful.
- Theresa B.
- Verified HomeBuyer
- June 13, 2023
- San Antonio, FL
Overall experience was good. Like the villa. Some attention to detail a little lax,
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Have not been happy with Lennar
- Cheryl C.
- Verified HomeBuyer
- September 08, 2022
- San Antonio, FL
Construction person not so great difficult to speak with anyone
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Slow down and think quality over profit
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- San Antonio, FL
Used cheap materials, and it shows. Why no gutters? Think where the water goes when it rains, and it rains a lot in florida. Appliances are cheap, who buys a side by side fridge? The walk thru with a Lennar guy made me feel like I was complaining when all I wanted was a good home, I think I deserve that for $350,000.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Experience was ok
- Sandeep B.
- Verified HomeBuyer
- August 02, 2022
- Ruskin, FL
It was ok, not a exceptional one
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Great price shaky experience
- Luis G.
- Verified HomeBuyer
- July 26, 2022
- Land O' Lakes, FL
Lennar offer great price but lack in quality
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Customer service from Lennar has to improve a lot compared to
- Sanjay S.
- Verified HomeBuyer
- July 19, 2022
- Wesley Chapel, FL
Customer service from Lennar has to improve a lot compared to other builders. This Lennar home is my 3rd home in Tampa and had better customer experience from other builders. For eg: During mortgage approval, Lennar was not flexible to give me options to decide. the representative was very insisting on one option and was always late to respond to queries. another example is Lennar closed the home without appliances in place and took nearly a month to instal. I could not move to new home but was responsible for the mortgage. Also, without approval and after closing my home, the construction ...
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Appaling lack of communication between Lennar title,buyers and mortgage company.
- Joann R.
- Verified HomeBuyer
- April 06, 2022
- Wimauma, FL
Construction manager was very responsive to our questions, post closing. Suggestion: at closing, all incomplete work documented and signed by Lennar rep. And buyers as done by GL homes. This would alleviate buyer anxiety.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Lennar - I wish communication with sales agent was easier.
- Frank L.
- Verified HomeBuyer
- March 30, 2022
- Sun City Center, FL
I wish communication with sales agent was easier. On several occasions, we had to initiate communication. Even if sales agent doesnt have answers, Im ok with that - but that needs to be communicated.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Not the best experience.
- Jonathan M.
- Verified HomeBuyer
- January 18, 2022
- New Port Richey, FL
I didn’t have the experience I was expecting. Very poor work quality, materials are not the best, paint was horrible, etc.
Total Score 3
Quality 1
Trustworthiness 3
Value 5
Responsiveness 5
Lennar - Good design but poor quality of internal decoration
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Lutz, FL
Good design but poor quality of internal decoration
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 5
Lennar - Easy to communicate with the sales
- Weng W.
- Verified HomeBuyer
- November 30, 2021
- Sun City Center, FL
Easy to communicate with the sales
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Good Starter But Construction Was Challenging
- Anonymous
- Verified HomeBuyer
- September 30, 2021
- Ruskin, FL
My husband and I chose Lennar because we were drawn to the "Everything Included" package and the community was very nice, quiet, and family oriented. Sadly when we got close to our closing date, the original construction manager quit and left MANY things undone. He failed to oversee some of the work done and the new construction manager had to come into MANY problems to try and get things going. He performed miracles, but in the end, beyond control we had some cosmetic things that were done with excellence. Painting was not clean and pristine, some base boards were damaged and simply ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Concern
- Keila C.
- Verified HomeBuyer
- September 28, 2021
- Sun City Center, FL
When I bought my house there was a lot of communication, they told me the water was included which was a lie, My house found roaches they offered me fumigation when I bought it and now no one appears to help me, when I need something I have to be sending emails to see who can help me.
Total Score 3
Quality 5
Trustworthiness 3
Value 5
Responsiveness 1
Loan Process
- Anonymous
- Verified HomeBuyer
- September 15, 2021
- Wimauma, FL
We worked with Lennar for 3 Months just to find out we got approved for a loan 3 days before closing. Imagine not getting the loan and wasting 3 months of house hunting? When we were asked for documentation they were uploaded into the portal within hours. We were asked for those documents again days later as the representative wouldn’t be able to find it without me telling them where it was. This was not an easy process. My previous home purchase was seamless compared to this catastrophe.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Quality just not there
- Ashley B.
- Verified HomeBuyer
- June 01, 2021
- Wimauma, FL
The buying process itself went very smooth with Lennar. They kept us update to date on what to expect any were on target with time lines. However, the quality of the home is just not there. We noticed issues during the building process and even brought up a few and they weren't ever really addressed. We have uneven spots in the floor upstairs. Walls where you can bowing in the dry wall. They did a horrible job on most of the caulking around our sinks and toilets. The carpet was laid where there are pieces that meet in some odd areas. The tile in our upstairs bathroom looks like the put in no ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
House was not as expected
- Cristopher D.
- Verified HomeBuyer
- April 15, 2020
- Wimauma, FL
I should've spent more time looking at details, like door bell, roof gutters, and garage outside lights. Little things that make a home more beautiful. Staff was great though.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 5
It's "OK" houses with great prices and "so,so" service after purchase.
- Israel R.
- Verified HomeBuyer
- March 31, 2020
- Wimauma, FL
Everything was good up to the closing of our property, we been having some serious issues within our landscaping, and after reaching to them several occasions for options in how to fix the issue, not for them cover the expenses, but for us to get guidance on how-to work the issue. This is a huge "red" flag in any future problems that might come up, which is a shame since everyone up to this point were been really helpful from Sales (Julie) and Finance (Alex) true MVPs. I hope that we can get it sort it out.
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 2
Great homes in Pasco
- Jose S.
- Verified HomeBuyer
- March 24, 2020
- New Port Richey, FL
Wish they used a little better products; especially lawn and outdoor features
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Townhomes
- Jennifer N.
- Verified HomeBuyer
- March 17, 2020
- Tampa, FL
Have had issue with way they constructed pipes. For the townhome community, the back flow pipes are above ground. A car hit mine and it is not under warranty so I had to pay out of pocket According to the plumber, it happens often. Not swel thinking on the design.
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Good but not excellent
- Adjoa O.
- Verified HomeBuyer
- March 11, 2020
- Ruskin, FL
Good but not excellent. I gave the review good but not excellent because the structure of the building is good but the finishing touches is not great . The plumbing fixtures are very cheap we’ve been here for just four months and some of them are shaking from the walls already, The door knobs are very cheap as well And for a new homeowner I feel like you have to just move in and relax and not stress about stuff like that. The last thing is how do you build a whole complex with 2 dog parks without a play area for kids ?
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Good but not as good as expected
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- Wimauma, FL
Overall my house is nice. There are things that were shown and discussed that were changed or excluded by Lennar that I was not happy about. But once you are in the process, its hard to walk away.
Lennar responded:
Thank you for your feedback. We are glad you're enjoying your new home. If you have items that you would like us to review, please send a message to corporatecustomercare@lennar.com and we will be happy to follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
The process was okay
- Cory D.
- Verified HomeBuyer
- June 25, 2019
- Tampa, FL
I ran into issues but it wasn’t anything to drastic that would warrant a bad review. I do however think they rushed a lot of the jobs in my house like the paint, rug, cement in the garage, doors have defects, placement of the sprinklers were off, ceiling fans were missing, tried to charge 7k-9k for a fence that cost me 1700, st Augustine grass had an infection soon after moving in, which wasn’t covered under warranty . That’s just a few things. However, like I said it’s not enough for me to call the process bad I’d just like to see those things fixed in the future. Overall, I enjoyed the ...
Lennar responded:
Hi Cory, thank you for your comments about your experience. We appreciate the feedback about the process of building your home and the pricing questions that came up. We are glad to hear that you enjoyed the overall process - and that the people involved made a difference. Thank you.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Muh
- Anonymous
- Verified HomeBuyer
- June 25, 2025
- Brooksville, FL
Josh (onsite project coordinator) was helpful. Finance team had way too many people and handoffs. We had to submit the same documents multiple times. Also, our closing date was mixed up due to all of the different players. The house was significantly cheaper than other builders in the neighborhood. However, you get what you pay for. It's like we purchased a brand new Fixer-Upper with all of the modifications and upgrades we are having to make.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 5
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