Lennar Reviews in Tampa St. Petersburg, FL

Too many issues with original walk through not addressed 60 days later

Wrote review above without last names

Richard seemed like a glorified babysitter over workers but really knew nothing. Lee knew more .House was DEFINATELY not checked for problems and repaired before sale was complete.

Several items could have been made much better in this experience. From a quality standpoint every item, and there we a lot, could have been done the right way the first time and kept everybody's stress level down. Most items are as cheap as they can go, cabinets, closures..... We never got the trustworthiness we would have liked. We built in a 55 plus, and most of the time you just got an automated e-mail, hardly ever a person to explain, and they would come 5 at a time. Been nice to have that one person with you from start to finish. When you call who you think you should they tell you it is another department. For the price paid we would have hoped for some input, colors, options on hardware, upgrades, additional outlets. This is immediately shut down, they are building what they want and take it or leave it. The responsiveness to the issues was pretty good, roof tiles, roof leaks, walls, cabinets, floors, garage doors. Just a shame you have to have all these crews come back in and do the fire drill. The design of the home is very nice and works for us, the process to get in has room for improvement. ... More

The most important thing I would suggest to perspective buyers is to be at the home site weekly, address the concerns as you seem them and make sure you do not close on your home until all punch items are resolved. Also make sure you get your own home inspector.

The salesman was attentive, and informative. The closing agent did a good job on the documents. The construction seems sturdy; however, the interior finish was sloppy. Paint was splashed on the floor tiles and front door. Some interior equipment and appliances were poorly installed and cheap. Having to pay 4 different associations is burdensome.

The home provides good value for the price paid. The person I had for warranty issues did a GOOD job. However, other owners have had difficulty getting other point persons for warranty issues such as serious electrical issues to respond at all. The HOA, which is in charge of community concerns such as irrigation for new plantings, is close to unreachable. No phone calls to the HOA are answered: they go directly to voicemail. Phone calls are often left unreturned. It takes close to a month to get the HOA to approve or disapprove of home improvement plans such as having your lanai screened. Requirements for improvement plans were not accurately communicated to the owner when initially requested, leading to a rejection of the owner's application. Communication with the HOA is poor to non-existent. ... More

From the loan experience with seniors to not notifyng home owners that the layout of interior has changed, to many issues on the finish work of the interior. I wanted to let lennar to be aware of these problems so others can have a better experience. The build was rushed to close. Jesse from lennar southshorebay medley is doing a great job he truly cares about helping and has made our experience much better

The promotional incentive amount was changed drastically at closing which made me feel misled. The loan process was also stressful. Aside that everyone was nice, helpful and my loan officer handled road bumps professionally but that incentive amount made it a bitter sweet experience.

Somewhat lower quality and missing features compared to the one year old home we just sold. Sales person Navida was wonderful and very helpful. Negatives that stick out are the cheaper doors and windows, interior paint on carpet, doors, and light switches. Also, dead sod in the backyard. In addition, the delayed opening of the clubhouse and reclaimed water for irrigation are irritating. These are issues that will be addressed when we return in the fall. We love the look of our home location and of the community.

Cameron was very helpful getting checklist things done in a timely manner.

I really like the floor plan (Splendor) but did not get the elevation I wanted (really wanted a front porch). The premium lot is awesome, over looking the conservation area to the west (great sunsets). Sales personnel was good to work with and the construction of the house is very good. The closing was very efficient and the walk thru process was also efficient. Training and description of the technology in the house was very poor (I'm still learning about the technical items available in the house). When I closed I signed off on a list of items not complete or not completed properly. It's now January 2023 and not all the items have been addressed. I do understand that it was Lennar's end of fiscal year and also the holiday's but they could be a bit more efficient on getting these items complete. ... More

The sales rep was responsive and patient with all my questions as a first time home owner. Other than that I found the closing and move in process a disappointment. During new home walkthrough my house was a complete mess and not at all ready for closing. There was no paint or carpet, people were working where I was supposed to be inspecting, there were major electrical issues, the wash machine and dishwasher did not work, a worker even had food in the refrigerator and freezer. I was amazed at how much cracked and broken molding was in the house, and attempted to be covered up. Many of my concerns were addressed before celebration walkthrough. However it took over a month to get the key to my door in the garage and for a period of time my garage door was being opened by another home in the neighborhood, giving access to my home to anyone. Most things have been resolved, but for a new home buying experience this is not what I expected. ... More

There were things that we were satisfied with. In our final walkthrough some of the discrepancies were taken care, some were not. I understand the warranty section and having to wait until we got on the list to get those things fixed. But, the other stuff like touch ups that were marked with tape didn’t get taken care of. It’s not really a big deal because some of those things “we” as homeowners can fix on our own. But the things we pointed out that was wrong didn’t get fixed when we started moving our household goods in the house. The air conditioning units has been our biggest struggle. We registered them within the 30 days, but after that we had major problems. One AC until had its wires fried completely. And we were blamed by the technician, Bayonet, because he thought we were raising and lowering the temperature. That’s unsatisfactory because we had only been in the house a little over 30 days. The other stuff of having to redo caulking and fix broken towel hangers doesn’t bother as much. It’s the major electrical issues…HVAC, AC units that have me concerned. ... More

Be prepared to pay more than advertised. Option costs are not included in web pricing and every house gets option adds. Be prepared to pay more the day you sign a contract. Our home went up mysteriously $10K the night before we were scheduled to sign a contract. Dishonest business practice. Fit and finish is something to be desired. If you are OK with no screens on patio doors, no gutters, permanently mounted toilet paper holders too small to hold toilet paper rolls, poor concrete work, lowest grade carpet and padding you can find, no outside lighting over the garage door, a garage too small for most SUVs and pickups, a two-car garage that can really only handle one car, no storage whatsoever, crammed into 5 feet of separation between you and your neighbor on both sides, narrow driveways, and narrow streets, then this is the perfect home for you. Once you move in, you just start noticing these things. ... More

Working with the sales agent was a pleasant experience. However, Lennar was rushing me to close on a home that wasn’t ready for move in and 2 months later I’m still chasing after people to fix things that should’ve been done prior to closing.

There are a lot of little things in the house that look rushed like floor tiles not level and raised in areas. Our staid have a good finger width gap between the wall and the stairs and the carpet was laid on top of it hiding the error but my 2 year old found it. The downstairs hot and cold were switched so the cold is actually hot and the hot is actually cold. When buying the house we seemed to be told one thing by someone and then another by someone else so the process was stressful when it could have been very streamlined. We were told by a couple of people who would take over in the process next and it always seemed different than what we were told. One or 2 people throughout the entire process would be much more beneficial and less confusing. Waiting until the day before we closed in the house to get approval for the loan is unacceptable and that practice needs to be better because some people give up their rentals they have when they get a move in date at 30-45days out. Underwriting shouldn’t take that long. If it comes down to manning then perhaps slowing down production would help ensure better craftsmanship and help the administration side of things as well. ... More

Hard problem I got communication with the staff

seems that contractors built this house in a rushed manner. every week we find details of things were not properly done

There is no follow up for punch list etc.

The materials appear to be excellent; however, regardless of whether or not it's a new home, get yourself your own inspector--my guy found numerous items that should have been caught during normal QA by the builder. That being said, Lennar has been fairly responsive to my issues--almost all of which have been satisfied, which is greatly appreciated...timing aside. Ensure that you have someone clean-up after closing; Lennar told me this would happen after my closing but, based on my findings, it did not. All in all, I'm happy in my new home and, generally speaking, am pleased (so far) with Lennar. As for the HOA and some ancillary things, you're on your own (based on my experience). ... More

Unfortunately, the workmanship and materials were severely lacking in our new home. We had multiple issues that could have been avoided if the proper time was taken. I feel as though the priority in this new community is quantity of homes built versus the quality of those homes. However, I will say that the responsiveness to the issues that were brought to their attention was, for the most part quick.

We had a pretty good experience. We have purchased from Lennar before so we were better at advocating for ourselves this time. With any home builders you always want to have the product independently inspected and the issues on the punch list completed before you sign off and go to closing.

We had a James who was a great person to work with here in Florida. He was very responsive. Even when they moved him from us to someone else. He would still answer and or resolve any issues. As for the home itself keep in mind that what you see as a demo is not what you are getting. I was told we were being upgraded to quartz from granite. Only thing is was the thinnest quartz I have ever seen. So much so that I went to several countertop shops and was told they would not sell me such a thin slab due to concerns with quartz getting damaged. That leads me to think if they took a short cut on something you can see what other short cuts did they make that you can't see. Would I buy from Lennar again? Maybe but I would want a more detailed list of items being added to the home so you know exactly what you are buying. ... More

lennar is a good builder however I had many issues when I moved into the house regarding the creaking wood on the second floor, paint on the bathroom mirrors and the toilets were not working properly as well as holes in the wood part of the kitchen doors and cabinets