Lennar Reviews in Tampa St. Petersburg, FL

Sonia, the general experience is good. But I am having troubles with the dishwasher and it seems that nobody is going to help me. I registrate already the appliances, but when I call because the dishwasher doesnot function it seems that nobody care. I am wating for a solution.???

Unfortunately, the workmanship and materials were severely lacking in our new home. We had multiple issues that could have been avoided if the proper time was taken. I feel as though the priority in this new community is quantity of homes built versus the quality of those homes. However, I will say that the responsiveness to the issues that were brought to their attention was, for the most part quick.

We had a pretty good experience. We have purchased from Lennar before so we were better at advocating for ourselves this time. With any home builders you always want to have the product independently inspected and the issues on the punch list completed before you sign off and go to closing.

We had a James who was a great person to work with here in Florida. He was very responsive. Even when they moved him from us to someone else. He would still answer and or resolve any issues. As for the home itself keep in mind that what you see as a demo is not what you are getting. I was told we were being upgraded to quartz from granite. Only thing is was the thinnest quartz I have ever seen. So much so that I went to several countertop shops and was told they would not sell me such a thin slab due to concerns with quartz getting damaged. That leads me to think if they took a short cut on something you can see what other short cuts did they make that you can't see. Would I buy from Lennar again? Maybe but I would want a more detailed list of items being added to the home so you know exactly what you are buying. ... More

lennar is a good builder however I had many issues when I moved into the house regarding the creaking wood on the second floor, paint on the bathroom mirrors and the toilets were not working properly as well as holes in the wood part of the kitchen doors and cabinets

2 Months in and still working to have punch list items from a week prior to closing corrected. Fixed some small, simple items myself. Lennear Mortage had major issues, limited or delayed communication and issues they had were Lennar Mortgage created, they dropped the ball. Quality, low end builder grade appliances, carpeting, cabinets, etc.

This is our second Lennar home. That's why we came to them. The quality of the workmanship is not as good as it used to be. We felt that everything was rushed. Maybe they had deadlines to meet. The closing was another disaster. Very impersonal. Again pushy to get it done by a certain date. Wouldn't accept we wanted to wait even though we gave them a substantial deposit.

Buying this home started exciting but at the end there were no sparks. Closing process was rushed, lender required documents right at the time it was requested. It felt like I had to drop everything I was doing to provide them with what they needed. During the last walk through; day of closing things that were found incomplete/needing fixing/touch up by hired and Kenner inspector were not completed. Vendors were still coming through the house trying to fix things so that closing could take place. Just very rushed. Then had to drive to the appointment to sign closing paperwork. Many things that were supposed to be explained prior to signing were not explained, numbers were different. Didn’t even get the celebratory experience of pictures and whatever else that typically takes place when closing. It really wasn’t an enjoyable experience. At this point have not moved in as there are things that are still need to be done before officially moving in. ... More

Our initial encounter with an agent was good, stayed on top of things communicated well with us. It was by happenstance that we learned that our agent quit and it was obvious the replacement was less than thrilled to take over our sale. I now understand this agent has been less than supportive of other clients whom was their first point of contact rather than an inherited client. Finger pointing and zero accountability for jobs not done in a timely manner or of good quality was chronic. Value.... appliances were at entry level and with the investment would have liked better quality. 2 weeks into our home we purchased a new dishwasher. Went to pull out the unit and all pieces are plastic and no insullation.... with a house full of tile.... no surprise the noise was horrible when it ran. Sad to have to spend additional money to get what I feel should have been better quality up front. Communication between agent, lender, title company and site manager between each other was lacking in serious way. To find out the closing was bumped by an email rather than any representative from lennar is unprofessional. Especially when the emailed communication was not sent to us until late afternoon and people had already left for the day. Too much oversight and as more and more houses go up in the rate they are, there will likely be many more issues for future buyers if this doesn't get under control. This is not our first lennar home. We knew what to expect on some of the warranty stuff but we were not prepared for the treatment we got from our 2nd agent and the lack of accuracy of why delays were caused to move closing dates. If there are too many jobs for one manager to adequately cover, hire more people. We like our house. We love location. We are okay.... just disappointed with the building process this time. At this time it would be challenging to recommend lennar. I'm fortunate to have a husband that is handy in construction so immediate fixes that needed to happen he did.... couldn't afford to wait weeks as it related to irrigation and leaking sprinkler heads and valves that were brought to the attention prior to closing. Still waiting for sod replacement. Had they waited to place the landscaping AFTER the water meter was hooked up it would have prevented the grass from dying before we even closed. All of which we were promised would be resolved. Rest of the walk thru work has been completed aside from one thing. So I do appreciate that Again, we believed we went into the purchase with our eyes open but was not anticipating the challenges we were met with. I hope this review is met with the intent I meant. I hope for change on things so that future buyers can provide rave reviews. It is much more enjoyable to share positive thoughts. ... More

Some issues got resolved immediately, but others are taking a while.

Our experience was fine. Our sales rep started out really accessible and helpful but became impossible to reach as time went on and as he became tired of our outreach. The home is what it is, but we had no illusions. Most of it is fine, although we wish we had been able to make personalizations (would have been happy to have paid for them) for our new construction home… especially since it took longer to finish than initially planned. We’ve found a lot of places where the builder tried to save money and where subcontractors cut covers, but we expected that. We also have reason to believe that the subs left trash in the walls and urinated in the showers rather than use the portable bathrooms for the worksite. But I imagine that happens on most sites. Our construction manager was good, though, and stood by his word to correct things we identified. And the warranty team seems similarly stand-up so far. ... More

Overall experience with the purchase was not that bad actually was pretty good. There was lotta issues with equipment, including air-conditioning, washer, dryer, finishes and not working lights. It took a long time to get everything fixed although the air condition was pretty fast through Bayonet Plumbing, our air condition actually broke three times in one week. We had to get a new washer and because Lennar gives pretty basic appliances. We just had to upgrade to a front loader, which I think should be no-brainer to be included in the purchase as top loaders is just the stuff from the past. The plastic finishes on our appliances is very hideous. There is very little cost difference between stainless steel appliances and whichever garbage looking plastic that we got I also talk to fuel homeowners and the first thing they did is change their appliances because everyone thinks they’re just hideous. No one wants to have plastic looking appliances in their beautiful kitchen. The best experience we had was getting a mortgage with David. The process was just unbelievable and he was so fast and David was just on top of everything. He was just the best of the best. We can’t get rid of the smell of the paint from the house. ... More

I believe lennar is priced competitively in triple creek. You will miss out on some upgraded features but if your not afraid of some diy projects you can make it what you want and save a few bucks.

The experience went well for the most part. Our first point of contact (POC), Nicole, was OUTSTANDING! She was friendly, personable, attentive and resourceful. She communicated with us at every turn. Megan, our finance POC was also on point. She was resourceful, quick and responsive. Not giving 5 stars across is due to the condition of the home and the responsiveness to our requests/communications. Jarred, our POC for construction issues, was great only once. Getting a hold of him has always been a problem. We had a number of issues that needed attention. Most were handled quickly but not all. Voicemails and emails to get updated went unanswered...not what professionals want from other professionals. At this moment in time we have not been assured that all issues were corrected and we're 2 months out/past from closing. ... More

We were very pleased and impressed with our New Home Consultant. The buying process was handled efficiently and professionally through her. Unfortunately, the experience of dealing with construction issues has not been the same. Both the new home orientation and final walk-thru were very disappointing due to the number and nature of items needing attention, the cleanliness of the house, as well as the responses from the construction rep regarding these issues. A list was made by the construction rep at the final walk-thru and we were promised the items would be taken care of within days after closing. With issues unresolved almost six weeks after closing, issues were reported to the portal on Feb 7 and we are awaiting a response. ... More

Not a fun experience for us

Many issues with the home noted at or soon after move-in. Despite promises, some remain unresolved. Both warranty rep and construction manager do not responbd when contacted for assistance

The home is beautiful but the amount of punch list items that we had at closing were unacceptable. From poor workmanship and a filthy home to unfinished kitchen cabinets, we have worked way to hard on getting our home right. And btw-it's still not. As hard as home warranty team tries to service us, the list is so overwhelming that they are swamped.

The appliances could have been better. The dishwasher was billed as stainless steel but is plastic inside. I had to deal with problems like cracked tiles that were grouted in even tho cracked, a dead tree in front and setting up the security by myself. Spectrum was the worst. After 3 appointments a troubleshooter was sent and all was done.

Lennar is nothing special. They claim to strive to build all homes as good as the model, but that's not the case. While the structure itself is good (according to our home inspector), the quality of everything after the drywall was installed is sub-par at best. Lennar throws these houses together and doesn't care about the finished product - they just want to get on to the next house so they can get paid. The lack of attention to detail by these tradesman is insane, and furthermore the fact that we had to identify certain things (such as a mismatched window, damaged cabinets) is crazy. We've had so many issues with the quality of the items and have had to put in numerous work orders. Some have been taken care of and others we were told Lennar doesn't handle after closing. It's hard to catch all the issues during the new home orientation when you only have 90 minutes to go through a 3000 sq foot home to mark issues. Our customer care rep, Rich, has been top notch and very responsive but he can only do so much because of Lennar's policies. I will also say that the GE appliances that Lennar selects are incredibly cheap. The dryer and range are ok, but the refrigerator is not great and the dishwasher feels like it's going to fall apart; it resembles a children's toy. They also chose a 3.8 cubic foot washing machine for a 5 br house. We already bought a new washer and sold the one from Lennar. Another frustration I have is Lennar didn't even install street lights in our part of the neighborhood, while Casa Fresca and West Bay have installed street lights in unfinished parts of the community. How Lennar missed this is beyond me. The main reason we went with Lennar was because of their warranty, which was significantly longer than West Bay and Casa Fresca. Other than that, it's nothing special. Not sure I'd build with Lennar again. As I told their higher up folks on the construction side, we weren't expecting a custom build, but we were expecting quality and things done right. That didn't happen here. And I can tell you that in speaking with neighbors, they've experienced similar issues. So this isn't a one time thing. ... More

Double check and get items repaired and/or fixed prior to closing.

Still waiting on walkthrough issues to be addressed.

Post closing issues can be hard to address, set up appointments for, or have work orders finished correctly. Have to keep calling and reminding them about fixes.

Delays in construction. The quality is terrible. We were made to do a walkthrough of the townhouse when there was absolutely nothing ready. They took another 4 weeks to complete. If that was known to the folks working there why would they schedule and walkthrough and try to close just to show the numbers at the end of month? Had roof leak on the first rain after moving in. Great response to attend that but being quality builder this is not acceptable.

The purchase of the home from the agent and the mortgage lender were phenomenal. However, the quality of the work (still not completed) is a little disheartening. At this point I’m not sure if I would purchase another Lennar home.