Lennar Reviews in Tampa St. Petersburg, FL

I was familiar with lennar homes because family members had purchased homes with lennar. However the buying experience was less than ideal. The selling agent, lennar lenders, title company... none were on one accord. We kept getting conflicting information regarding the closing date, what we needed to close, etc. Once we moved in, we realized that issues that we were told would be fixed before closing had not been addressed. The stove did not work, a piece of the refrigerator was missing that was present during our walk through, the kitchen sink had scratches that were not present during the walk through. The interior paint has splotches and random paint drops on the floor and glue on some of the tiles that we have not been able to clean off the tile, and some cracked tiles. The grout on the floor tiles are different colors, and when it rains the sliding glass door leaks. These are just some of the issues that we have noticed so far. We plan to have a warranty inspection done soon to see what other issues there might be, although I am not holding my breath that the "warranty " will apply to these issues. Also, we were charged for electricity and water bill for the three months prior to closing (refund still pending). Overall, this is not the experience that I was hoping for. The only positive thing is that the neighborhood is gorgeous, well maintained and quiet. Hopefully we will be able to fix the problems with the house without too much of a hit to our budget and eventually make it feel like home. I would recommend checking out the other builders in this community, but would not recommend lennar. ... More

I had a lot of issues with the house they promise everything was going to be fixed by the closing date, then a month after still issues. I understand you built a lot of houses at once but you can’t turn your back to quality and good finishes. This is my second lennar I don’t think I’ll have a third one

From the mortgage process all the way to completion...a huge joke. Won't respond to messages. Won't acknowledge things not on original walk through that was a rush job. Made a repair that is now messed up again....

Not caring, no following up.

I have a villa on Gable Dig loop. The single car garage could have been bigger. Drive way could have been bigger. Few guest parking spot could have been done for villa owner.its a 55+ community. No one would like to go to clubhouse to park the car for guest in Florida’s hot weather. Still builder can help building few guest parking spots on every street. These looks small issues but it’s not for 55+ people.

I am very disappointed with the quality of materials and finished products that I received from Lennar.

Lennar has been pushing for closing homes before they are completed. Quality controls are suboptimal. I will list issues that we encountered after closing. We were not provided keys to the front door for almost 4-weeks after closing. Door locks had to be replaced on Patio doors because the provided keys did not work on them. The Mater bathroom toilet, sinks and showers were blocked and needed plumbing work. The HVAC need work because Freon was low and the vents were not properly opened. The crown moulding had gaps that needed fixing. Multiple Cabinets had chips that needed replacement. Doors and walls has areas that needed coats of paint. Stucco missing in areas of patio walls, Baffles on Roof Vents missing.Outdoor light was crooked and needed straightening. Landscaping - outside tree is bending, and Neither Lennar or the HOA will take responsibility to fix the problem. Quality of appliances and materials used is poor. Each item requires tickets and takes time and waiting to get fixed. We are not the only ones who have had problems on our street. Lennar has fixed some of these issues under warranty but it requires persistent and perseverance. ... More

We’ve had an okay experience. A lot of the finishes are cheaper quality with things missing like towel racks, toilet paper holders etc that you don’t realize won’t come with it. The way they dramatically slope the small sides of the home also just make mud pits on both sides of your house and our neighbors are having the same issues. We’re on the edge of the path and Lennar still hasn’t put sod down on the path along our yard so it’s another mud pit now overrun with weeds.

get the checklist of repairs done before closing

It was not that easy as I assumed to buy a home with Lennar, very poor and little cooperation from seller and especially the mortgage team.Due to the unavailability of the Mortgage person i had to go with higher rate of interest. Very little information was provided on house construction status and have refused to change closing date to 2 days before due to my availability. Apart from it I have referred 5 of my friends who bought the house and no referral bonus was provided. The issues addressed during the orientation were not even addressed. Overall it was a bad experience.

So the sales process is very easy. Great mortgage rate towards the closing costs. Now here is where it goes sideways. We had a leak in the laundry room, all a Lennar issue. Took them 6 weeks to deal with it and it is still not fixed. Tiling issue in the kitchen, not yet resolved. Would I buy again, no, this is not a good company and the price reflects that they cut corners everywhere!!!!

We are still learning important rules and regulations that we were not told when looking to buy. Payments made to four different entities. Discovered poor workmanship on several areas

I still do not have items repaired. I missed my closing due to the home not being done. I was misled numerous time and I have no trust in the construction team. My sales rep was just that a sales person. Made many promises that never was every followed up on after the purchase

Overall, the Lennar home includes several nice upgrades, but they will NOT add a thing, even if you are willing to pay for it. This is very frustrating. Secondly - and buyer beware on this - warranty service has been a nightmare. There is very little follow up once a warranty ticket has been initiated. The reps do not respond to e-mails or voice mails. Vendor appointments are missed completely with no warning or explanation. Other times, vendors arrive only to advise that the wrong part has been ordered, or that they are not authorized to make the repair corrected. Thirdly, on more than one occasion, I have been told that my issue is "a design item, not a warranty item" even though the "design" has resulted in mis-placed plumbing or lighting fixtures, or, in the case of the bathrooms, lighting that is not present at all due to a decision to eliminate vanity lighting in the homes. (How fun to try to shave at a dimly lit sink all the while getting soaked because the faucet oversprays.) All and all, buying a Lennar home is ok, as long as you have another $5-10,000 in your pocket to add lighting, replace faucets, etc. But if you truly want your home to be complete when you buy it, keep looking. ... More

Where should I start, the construction manager promised to complete several jobs and did not. They forgot to turn on the water to the fridge and had to wait for service. The person that installed the dishwasher, left the cap in the tubing and caused water to flood and backup in the dishwasher. Had to wait to have that serviced. Had to replace the carpeting due to have a sinus reaction, to find out the flooring underneath was un-level and had to pay to have concrete lay down. Now, the AC breaker keeps tripping and I come home to a muggy hot house.

I would have liked to be able to upgrade appliances before closing, have a fence put in before closing and have my lanai put in before closing. The only response from the sales rep was NO,

The garage in this home will not facilitate an SUV. I was told this was a maintenance free villa and now find out I am responsible for the yard trees and gardens.

This is our third Lennar home and it will be the last! The quality of workmanship is very poor. The response to our issues is slow. A lot of promises were made. Even the mortgage side was a bit disappointing!

Overall is a 3 start homebuying experience, house already seen screws on walls, sprinklers had to be adjusted and etc etc.

We were excited to join Angeline community and are going to be snow birds January-March. We were told we would close in mid October. The close date was moved up to mid September and thus we had a purchase earlier than desired. We were also told the clubhouse would be ready by year end and it is not close to being finished. As a big exercise enthusiast and swimmer it has added expense and travel to our stay this winter. Quality of cupboards is not great, dishwasher is a cheap model. Also trying to get some work orders completed-we had 2 cracked tiles, lots of paint drips in the house after touch ups, and drips in the sinks. We were told the paint drips are cosmetic and not their fault but there are drips all over the tile! Overall not very happy with the service provided by Lennar thus far. ... More

It has been a long hard struggle just getting the house. There were many set backs, which could have been avoided. Now that I am in the house, 2 appliances have failed on me, and it seems that I have to pay for the repair which again, was avoidable. The paint on the walls is so thin that I wiped it off just cleaning a stain on the wall

This has been a heck of a ride. The Lennar salesperson is great to deal with. Very charismatic and attentive. Unfortunately, as the salesperson, his work doesn't continue up to actual ownership and that is where the problem with Lennar lies. I highly suggest that if you buy from Lennar to get your own third-party inspector involved in the building process as soon as possible. There will be issues, trust me. Many of those will have already been singled out by the time if their New Home Orientation, where they promise that everything identified then will be fixed by the closing date. That didn't happen. It's been over a month, and there are still outstanding issues. The most frustrating one is how we informed that there were issues with the sod during this New Home Orientation process and the Lennar Warranty rep assured us it would just settle in and be fine, and that the sod would not be covered by warranty. But it was improperly installed, and that was identified before closing! So now I have to deal with dead grass, HoA citations because of it, and even though Lennar had been informed about it before we closed, they refuse to fix their improper sod work. We also have a grading issue that's been reported for a few weeks now. They insist that the construction manager will be in contact with us to assess it and fix it. No contact from him. We had a pretty attentive construction manager before closing, but they swapped him out after we moved in and the new one is non-existent. A whole bunch of things that should have been done in the period between the New Home Orientation weren't done. We're still waiting for a CO2 detector that they never installed. An unpainted wall that was identified during NHO took them about a month to get to, I'm still waiting for them to send their external painters to handle walls that were not properly covered outdoors. Their builders continue to build houses close by and they carelessly move their equipment around, which caused them to punch a hole in the curb on my house and Lennar refuses to do anything about it. This isn't even going into all the small defects such as broken cabinets, gaps in the walls, nails sticking out from the kitchen island, the incorrectly installed washing machine. Seriously, it seems like Lennar hires builders and contractors that are doing this for the first time in their lives and their warranty department will do everything in their power not to help. Do they punish them for every issue that they actually help to fix? Anyway, be very wary of buying from Lennar. We don't recommend them. ... More

Quality and workmanship is poor.

Jennifer, our sales associate was great, from there we had a subpar experience--Overall I feel grateful and blessed as we are dealing with 1st world problems now, but......

The Customer Care unit doesn't rate even a one star. Closed on July 7 and still waiting on warranty work to be completed two months later. Not one person will follow through on anything.