
Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1258 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Lennar - The price of the home is a was higher than I wanted to spend
- Natalie T.
- Verified HomeBuyer
- October 05, 2021
- Zephyrhills, FL
The price of the home is a was higher than I wanted to spend and the fact that the taxes will go significantly is discouraging. No one mentioned that when you purchase the home the taxes are based on the land not the house. After the house is built is when you get the real sticker shock
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - It seems like a lot of their products are very low grade.
- Kourtney B.
- Verified HomeBuyer
- October 05, 2021
- New Port Richey, FL
It seems like a lot of their products are very low grade. Many of our community representatives do not respond quickly and it takes multiple tickets to get response.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 4
Lennar - The process is fast, but this tendency reduces quality.
- Dalissa C.
- Verified HomeBuyer
- September 01, 2021
- Hudson, FL
The process is fast, but this tendency reduces quality. No buyers remorse, but be prepared to have to possibly deal with issues right after moving in to the home. For me it was replacement of the exterior water pressure backup spout, repairing a roof leak, and broken doorbell chime. I notice other minor things pointing to lower quality of work like crooked windows for example. But I am still happy with my purchase as any issue I encounter so far they do service eventually. I moved in 4 months ago.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Communication problems
- James W.
- Verified HomeBuyer
- July 27, 2021
- New Port Richey, FL
Communication was horrible. Pretty bad and very stressful experience with the closing process.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - Lennar employees we worked with were very nice and helpful throughout.
- Daniel B.
- Verified HomeBuyer
- July 13, 2021
- Zephyrhills, FL
Lennar employees we worked with were very nice and helpful throughout. My main complaint is the agent said we were getting certain amenities to the house such as the house being set up as a smart home. That wasn’t the case. There were other things we thought we were getting with the home but were disappointed when that was not so. I love our new home and our community, but the lack of knowledge of my agent displayed and the let down we felt put a sour taste in our mouths about lennar. And the end when we brought these things up during our final walk through, but said those types of ...
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Lennar - In all the process, communication was very poor.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Tampa, FL
In all the process, communication was very poor. When we got to the inspection process we didn’t even got time to go through the entire house, cause they guy was in a time frame. During construction process we never got any updates of how the house was going.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Lennar - Buyers must ensure the get the name and phone number of the upper
- Marlene A.
- Verified HomeBuyer
- April 21, 2021
- Wesley Chapel, FL
Buyers must ensure the get the name and phone number of the upper management before closing. If it is possible to have a converzation with them. That is necessary in case any complaint is not answered by the immediate managers, one can raise the complaint to a higher level. At the moment I have several problems that only the administrator gives me an answer and no management is able to write or call me to tell me how to solve the case. They close my complaints without being resolved, they don't care if I agree or not.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Be mindful of what you buy
- Anonymous
- Verified HomeBuyer
- April 02, 2020
- Hudson, FL
make sure all items are completed and done properly because you have a great hassle trying to get them resolved with the 'Warranty/customer service dept". Also, really check the outside of your home for slope and drainage... it has been 4 months and the drainage/slop from and between homes has yet to be properly addressed. there are times we have a small bass pond between the homes. it seems there is always something else to blame vs fixing the problem! will strongly stray away from a Lennar build again.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Disappointed
- Debra W.
- Verified HomeBuyer
- March 31, 2020
- Riverview, FL
They don’t fix things after you move in. Seems the house is cheaply made.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Lennar - I don’t recommend.
- Cindy D.
- Verified HomeBuyer
- March 17, 2020
- Wimauma, FL
I don’t recommend. Built fast and cheap!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Carlo the realtor was absolutely great, would highly recommend.
- Stephanie O.
- Verified HomeBuyer
- March 05, 2025
- Zephyrhills, FL
Construction inspections very low quality. Sloppy and lost trust in the inspection manager. Many cosmetic complaints and had to pull teeth for adjustments. Would recommend Lennar evaluating their construction manager and their definition of what quality is.
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 5
Great Sales Team; Difficult construction follow-up
- Heather M.
- Verified HomeBuyer
- February 19, 2025
- Brooksville, FL
Great experience with Adrianne, our sales consultant. To this day, it is so special to see her in the community. She has stayed friendly with us and has graciously introduced us to our neighbors. We had some difficulties with construction following up on items. We were rushed to close on December 31 with several outstanding items; particularly landscaping agreements between Lennar and the HOA. The agreement was for the builder to clean up the "buffer" area between the lot line and the golf course. This took lots of phone calls and follow up from folks that are not part of your ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Rushed and Misled
- Kelly H.
- Verified HomeBuyer
- December 05, 2024
- San Antonio, FL
Buying a home can be very overwhelming and Lennar did well at streamlining the process. I just felt very misled after I signed the commitment letter and made my down payment. Things I were told were included were in fact not included. Things I was told would be addressed prior to inspections were not and were just brushed off as “easy fixes”. I had to send documents back several times for incorrect numbers. My sales agent went MIA after he got the commitment letter from me. I couldn’t access my mail for a week and a half because there was finger pointing on who had my key. Ultimately ...
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Mediocre experience
- Alex Rafael C.
- Verified HomeBuyer
- September 17, 2024
- Zephyrhills, FL
I had a lot of issues with the house they promise everything was going to be fixed by the closing date, then a month after still issues. I understand you built a lot of houses at once but you can’t turn your back to quality and good finishes. This is my second lennar I don’t think I’ll have a third one
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Okay experience
- Krista Eve M.
- Verified HomeBuyer
- July 06, 2024
- Riverview, FL
We’ve had an okay experience. A lot of the finishes are cheaper quality with things missing like towel racks, toilet paper holders etc that you don’t realize won’t come with it. The way they dramatically slope the small sides of the home also just make mud pits on both sides of your house and our neighbors are having the same issues. We’re on the edge of the path and Lennar still hasn’t put sod down on the path along our yard so it’s another mud pit now overrun with weeds.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Many things not mentioned in sales presentation
- Alan G.
- Verified HomeBuyer
- June 06, 2024
- Land O' Lakes, FL
We are still learning important rules and regulations that we were not told when looking to buy. Payments made to four different entities. Discovered poor workmanship on several areas
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 3
The construction supervisor.
- DL Investment Holdings of Florida, L.
- Verified HomeBuyer
- April 17, 2024
- Land O' Lakes, FL
I still do not have items repaired. I missed my closing due to the home not being done. I was misled numerous time and I have no trust in the construction team. My sales rep was just that a sales person. Made many promises that never was every followed up on after the purchase
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Some major disappointments
- Randy W.
- Verified HomeBuyer
- December 02, 2023
- San Antonio, FL
The garage in this home will not facilitate an SUV. I was told this was a maintenance free villa and now find out I am responsible for the yard trees and gardens.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Edgar
- Juana M.
- Verified HomeBuyer
- November 14, 2023
- Land O' Lakes, FL
Overall is a 3 start homebuying experience, house already seen screws on walls, sprinklers had to be adjusted and etc etc.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
I was getting the house, then not, then on again but under another's signature, and finally I closed 3 weeks late
- Virginia H.
- Verified HomeBuyer
- November 07, 2023
- Zephyrhills, FL
It has been a long hard struggle just getting the house. There were many set backs, which could have been avoided. Now that I am in the house, 2 appliances have failed on me, and it seems that I have to pay for the repair which again, was avoidable. The paint on the walls is so thin that I wiped it off just cleaning a stain on the wall
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
Home was not completed at closing. Moving trucks were scheduled and we were not kept up to date as to whether closing could take place. Had to close with work not completed
- Richard Harris F.
- Verified HomeBuyer
- August 30, 2023
- Land O' Lakes, FL
The Customer Care unit doesn't rate even a one star. Closed on July 7 and still waiting on warranty work to be completed two months later. Not one person will follow through on anything.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Somewhat satisfied with the purchase.
- Beatriz C.
- Verified HomeBuyer
- August 29, 2023
- Lutz, FL
At the beginning of the purchase, everything went smoothly and fast. When closing came the house was inspected and a few things were defective. The workers had left broken tiles on the roof some were replaced but not all of them. The laundry room had a bad connecting outlet for the washer machine we had to replace. My refrigerator had no water nor ice coming out they promised it would immediately get fixed here We are two month later and no one has been able to fix it, Apparently the water hose was never connected to the water line under the kitchen sink. The front door knob and garage still ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Ramesh
- Rameshbabu D.
- Verified HomeBuyer
- June 06, 2023
- Wesley Chapel, FL
I had lot of bad experiences with Lennar in the whole process
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Needs improvement
- Lance M.
- Verified HomeBuyer
- April 25, 2023
- Zephyrhills, FL
Response to arising issues is poor, new community information in non-existent and the entire area need to be kept cleaner. The home construction workmanship needs extra attention to details for smaller issues that are important. I have several small home fixes that need done and I’m not getting a timely response for a fix?
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
poor workmanship
- Gregoire P.
- Verified HomeBuyer
- April 18, 2023
- Wimauma, FL
good material but very slopy workmanship. Have to schedule. Repair every week floor tiles were installed by a blind worker need I say more.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
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