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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1137 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.3 out of 5 stars in Tampa-St. Petersburg Area

1137 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.3

Quality 3

Trustworthiness 3.1

Value 3.4

Responsiveness 3

Lennar in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Lower your expectations

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2022
  • San Antonio, FL

Painting was terrible on the doors. Drips everywhere. Paint overspray on fixtures, paint on every hinge. Excess caulk around entire floor. Still fixing issues.

Lennar responded:
Hello and thank you for this detailed review. We are sorry to hear about your doors. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 2

Average

  • Max S.
  • Verified HomeBuyer
  • May 31, 2022
  • Ruskin, FL

Overall it was a below average buying experience with a few bright spots (personnel) alone the way. Home was delayed four months and quality was subpar. Upon completion, it seems lennar took many shortcuts on these homes. They didn’t provide basics for homes such as doorbells, lights in the front of the house and basic countertops. This is our second lennar home and our first was way better at a much lower price point. This will probably be our last.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Warranty work is not being completed.

  • Stephen M.
  • Verified HomeBuyer
  • January 12, 2022
  • Lutz, FL

The home is not up to the standard that I expected from Lennar. We have lived here for 3 months and are still waiting on things to be fixed that we told them about before we closed.

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 1

Our sales agent Aaron has been amazing.

  • Jason M.
  • Verified HomeBuyer
  • January 12, 2022
  • Land O' Lakes, FL

Not even 3 months owning the home and a leak from the upstairs vanity ran down through the downstairs ceiling and caused damage. Have been under repairs for over a month and still not completed.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Lennar - Alot of work had to be done in the house,after closing as the

  • Penelope M.
  • Verified HomeBuyer
  • August 31, 2021
  • Wimauma, FL

Alot of work had to be done in the house,after closing as the workmanship is so poor.We still have a hole in our foundation needing to be fixed and our fence has still not been put v up as promised nor has the grass been re graded or a retention wall placed as promised.Itvis a nice community but buyer beware.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Two cabinet doors broke right after we moved in.

  • Ingrid V.
  • Verified HomeBuyer
  • August 31, 2021
  • Apollo Beach, FL

Two cabinet doors broke right after we moved in. Kitchen floor toe kicks paint came off. We are still waiting for cabinet company to complete repairs but the closest appointment is in mid November. Disappointed

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Many issues after closing

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2020
  • Tampa, FL

Many issues after closing

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Troubled Start

  • Cortland L.
  • Verified HomeBuyer
  • March 04, 2020
  • Ruskin, FL

The buying process and went well. There were small issues that were addressed with the home itself. Bigger issues have not been resolved and I feel I am being ignored by Lennar. A construction worker broke a sprinkler head, I told Lennar but nothing was done. Due to the busted head, my water bill was extremely high. I was told Lennar would reimburse me but needed to provide 3 bills. I did and never heard anything back. Two trees in my front yard died and the house was not 4 months old when it happened. I told Lennar but they said they do not cover that or it is not under warranty. Getting ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Y

  • Yanick C.
  • Verified HomeBuyer
  • July 27, 2024
  • Wimauma, FL

I am very disappointed with the quality of materials and finished products that I received from Lennar.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

getting items fixed in our home was frustrating . Paid to have most issues resolved or fixed myself

  • Gregory E.
  • Verified HomeBuyer
  • July 05, 2024
  • Wimauma, FL

get the checklist of repairs done before closing

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Below Average

  • Venkata M.
  • Verified HomeBuyer
  • June 26, 2024
  • Land O' Lakes, FL

It was not that easy as I assumed to buy a home with Lennar, very poor and little cooperation from seller and especially the mortgage team.Due to the unavailability of the Mortgage person i had to go with higher rate of interest. Very little information was provided on house construction status and have refused to change closing date to 2 days before due to my availability. Apart from it I have referred 5 of my friends who bought the house and no referral bonus was provided. The issues addressed during the orientation were not even addressed. Overall it was a bad experience.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Home looked good but had and continue to have lots of issues

  • Jonathan R.
  • Verified HomeBuyer
  • June 19, 2024
  • Land O' Lakes, FL

So the sales process is very easy. Great mortgage rate towards the closing costs. Now here is where it goes sideways. We had a leak in the laundry room, all a Lennar issue. Took them 6 weeks to deal with it and it is still not fixed. Tiling issue in the kitchen, not yet resolved. Would I buy again, no, this is not a good company and the price reflects that they cut corners everywhere!!!!

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 3

Poor communication from construction and sales rep!

  • David P.
  • Verified HomeBuyer
  • August 08, 2023
  • Wimauma, FL

No construction updates, unfinished items still after closing, lost keys by construction crew. Phone calls to construction manager and sales representatives go unanswered.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Frustrated

  • Michael C.
  • Verified HomeBuyer
  • July 27, 2023
  • Wimauma, FL

Repairs take too long. Have to wait for workers to arrive. Disrupts the day waiting on workers when you have things to do.

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2

Had a major problem with my master shower. Constant water draining out of the shower. Finally after 3 attempts to rectify the situation the problem was resolved.

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • San Antonio, FL

I am very disappointed in the quality of the kitchen cabinets. Not enough space and set too high.

Total Score 3


Quality 1

Trustworthiness 4

Value 2

Responsiveness 1

Salesperson misrepresented. Mortgage was extremely difficult

  • Georgia K.
  • Verified HomeBuyer
  • May 30, 2023
  • San Antonio, FL

Was told upgrades were included with no upgrades available. Mortgage was difficult to reach and misrepresented the taxes and didn't explain very well. I received 7 or 8 estimated closing documents and not one was correct! Would not recommend

Total Score 3


Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

I would have go with other builder

  • Yaremi D.
  • Verified HomeBuyer
  • December 22, 2022
  • Zephyrhills, FL

Home buying experience was ok. Our Mortgage Loan officer was Amazing and our job site Superintendent is amazing. However, the quality of this homes is cheap and with no taste at all. Materials are cheap, kitchen Granite is ugly, Master Shower is cheap and you don't get to choose any other details or make any changes to your own home. Appliances are cheap too. So you are paying $401K for $100K value home. Very sad!

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

Ok

  • Danielle G.
  • Verified HomeBuyer
  • November 22, 2022
  • Riverview, FL

Overall quality especially painting/caulking was poor. Everything was done in a rush. Did not have a good experience with our loan officer either. Learn to focus on your clients and not just mass producing homes for the most profit. Everyone on our street got a welcome home sign and balloons and we got nothing. Highly disappointed.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Home Buyer

  • TORONE S.
  • Verified HomeBuyer
  • October 25, 2022
  • Riverview, FL

I expected better quality from Lennar. Totally surprised at the finish product. Enough said!

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 3

Lennar experience

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2022
  • Wimauma, FL

The sales person was very good at selling/pushing the place. But I was not pleased at the amount of dishonesty that occurred during the entire process. From being dishonest about when closing would be, I to nobody showing up at my walk-through, to the change in my loan, type at the end of the process, All the way to several warranty items that have still not been completed. I.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Easy buying process but very poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • Land O' Lakes, FL

Buying home from Lennar was easy but the quality of workmanship is not good. Had to go through Warrenty to get many things fixed. Very poor carpenter work, lose cabinets, door which doesn’t latch. Electric work also not great many switches were not fitted properly. Horrible pain job and even after getting the re paint the entire house is not looks patchy lol. I would never buy anything from Lennar.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Cracking on curb

  • Emigdio P.
  • Verified HomeBuyer
  • June 20, 2022
  • Ruskin, FL

I have over one month trying to fix cracked curbing in front of house. Watched as other homes still being built had their issues fixed while my request go ignored only because our home was already turned in to us. I have videos and pictures and will contact news outlets if necessary over this workmanship and lack of service.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Warranty Claim

  • Anonymous
  • Verified HomeBuyer
  • March 15, 2022
  • Ruskin, FL

Sorry, I can't rate as long as the warranty claim hasn't been resolved!!! We wait 6 months for someone to come fix a warranty claim and....nothing, nobody....Lennar customer service ignores my email, sms or call !!!!

Total Score 3


Quality 1

Trustworthiness 1

Value 5

Responsiveness 1

very personable

  • Maureen P.
  • Verified HomeBuyer
  • February 02, 2022
  • Hudson, FL

This is a cookie cutter home. you are not allowed to change not even a light bulb. It is built very cheaply. Very few windows, no medicine cabinets or drawers in any bathrooms. all appliances are beginning level appliances. our dish washer wheels fell off 1 week after we moved in. The wash machine leaks, the faucet is already very loose. and I can go on. They promised us the lights for the garage and we are still waiting for them. We decided that we will just rebuild it as we go along.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Houses built too quickly. Lots of cosmetic issues upon move in., makes me question the foundation, and home overall.

  • Raven H.
  • Verified HomeBuyer
  • January 25, 2022
  • Apollo Beach, FL

Persistence is key when dealing with Lennar. Will receive push back if items are not on “List,” upon move in. If persistent, issues will be fixed. Patience is needed. Overall, love the home. Just wish Lennar handled things differently & utilized better quality materials.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1