Lennar Reviews in Tampa St. Petersburg, FL

At the beginning of the purchase, everything went smoothly and fast. When closing came the house was inspected and a few things were defective. The workers had left broken tiles on the roof some were replaced but not all of them. The laundry room had a bad connecting outlet for the washer machine we had to replace. My refrigerator had no water nor ice coming out they promised it would immediately get fixed here We are two month later and no one has been able to fix it, Apparently the water hose was never connected to the water line under the kitchen sink. The front door knob and garage still have the temporary knobs used for construction. They claim they are still under order even after closing two months ago. I can’t access the bottom part we have no key access. We had to come in through the garage for the first couple of weeks until we figured out how to use the top part with code access. We spoke to the builder manager for help and customer care. Everything has been nothing but excuses no one seems to want to help. They still have me waiting… ... More

Home inspection personnel were not helpful and comprehensive during the inspection. Too much in hurry to get it done Much left unexplained.

No construction updates, unfinished items still after closing, lost keys by construction crew. Phone calls to construction manager and sales representatives go unanswered.

Repairs take too long. Have to wait for workers to arrive. Disrupts the day waiting on workers when you have things to do.

We closed on May 30, 2023, still waiting for the house keys, still waiting for the floors to be cleaned. (glue smeared on the floors) We have still not moved in, so hoping before July 30th the floors will be cleaned and we will have our house keys. Just in case I just bought a floor steam cleaner to get the job done. Also wondering how the hurricane shutters work..They need to have something like a New Home Ambassador to help the new owner and answer our questions. Like when is the trash pickup?

I am very disappointed in the quality of the kitchen cabinets. Not enough space and set too high.

I had lot of bad experiences with Lennar in the whole process

Was told upgrades were included with no upgrades available. Mortgage was difficult to reach and misrepresented the taxes and didn't explain very well. I received 7 or 8 estimated closing documents and not one was correct! Would not recommend

Response to arising issues is poor, new community information in non-existent and the entire area need to be kept cleaner. The home construction workmanship needs extra attention to details for smaller issues that are important. I have several small home fixes that need done and I’m not getting a timely response for a fix?

Communication was not the best. The morning of closing, was told we might not get the home due to documents that were needed and not told to us until day of closing. Did not get a lot of information from Lennar rep. Thing that are supposed to get fixed still are not and can’t get ahold of correct person to do so. Will recommend due to beautiful homes but will no recommend due to lack of communication

good material but very slopy workmanship. Have to schedule. Repair every week floor tiles were installed by a blind worker need I say more.

The design is great. However, the lack of a thorough inspection by Lennar construction team and/or contractors have masked a lot of obvious issues. HVAC room not sealed properly, gaps in door framing, lumps in carpet, nails sticking out, uneven tiles, to name a few.

We closed on home 2 months ago and still require over a Dozen repairs to be addressed and one is security related. Have made numerous requests to have these items repaired. Seems that Lennar is focused on mass production instead of Quality. Overall, we love the neighbor's and facility attributes.

Lennar makes a great final product… if it ever gets finished. Lennar forced us to move into our house early when there was a list of at least 28 items long incomplete. That includes broken cabinets and glass, holes in walls and electrical problems. We move in a month ago and have maybe brought the list down to 26 items. Lennar sold an unfinished product just so its management can receive bonus. Dirty business. Home once complete I’m sure will be beautiful.

Where I can start? Beginning the mortgage process was a nightmare, they always give me a different number than the first time, at the end we agreed in the condition but was not that I expected. Then, the house build, they make me close my house end of November, the house was finish end of December, that’s crazy. The neighborhood is great and the house is beautiful, however the process was a nightmare and they could be better with us.

The initial walk through was a disaster. Scheduling was received from Lennar and the salesman. After waiting close to an hour the sales office was contacted and someone came and said it wasn't on their schedule and they didn't have time. It was rescheduled and all the problems were not listed. Receiving the C/O was a couple weeks experience. It is very difficult to find who to contact for problems: for example. frost killed bushes in a villa's yard. The layout is nice, but getting attention to the problems is difficult. I still can't get the construction mess off the floors. The major problems are being addressed after a month. ... More

The experience was okay. Alot of frustration with lack of communication between the different moving pieces. We would see an issue and ask about it and the response was always, the inspections will show it and fix it... but they were never fixed. Now we have been living there a month and have submitted several requests to have things fixed under the warranty. We have had more no show appointments then actual people there to fix the problems.

Home buying experience was ok. Our Mortgage Loan officer was Amazing and our job site Superintendent is amazing. However, the quality of this homes is cheap and with no taste at all. Materials are cheap, kitchen Granite is ugly, Master Shower is cheap and you don't get to choose any other details or make any changes to your own home. Appliances are cheap too. So you are paying $401K for $100K value home. Very sad!

Don’t buy here! My home was not cleaned and there were 19 items that needed to be repaired or were issues. The light over my shower was missing. There was a light switch but no light. The place was dirty. Contractor work was sloppy , paint spills, door sills, missing bolts in cabinet, no sill on granite countertops, I’ve had houses built before in Maryland, but I’ve never experienced anything like this before. They rushed to get the houses up too fast and did not pay attention to detail. I love this model, I just wish the construction was better.

Lennar only cares about closings. Our house was not even close to being ready to close, but Lennar insisted that it was going to close. It took three weeks after closing before the house was clean enough to occupy. Paint, drywall compound and grout were all over the tile. Paint and stains were in the carpet. Installer cut lines and marks were and still are in the tile. Gas was not turned on for the dryer; hot water was not connected to the dish washer. The overall filth in the house was just unbelievable. Very poor drywall and painting work. If not for the cooperation of Wllma, our construction manager, this review would be much lower. Wilma took over in the middle of the construction when many of the problems were already present. Lennar prides itself on many of its features but whoever heard of a house with no drawers in the bathroom vanities. The list of issues are really too numerous to detail. ... More

Overall quality especially painting/caulking was poor. Everything was done in a rush. Did not have a good experience with our loan officer either. Learn to focus on your clients and not just mass producing homes for the most profit. Everyone on our street got a welcome home sign and balloons and we got nothing. Highly disappointed.

Moving is really good but the responsiveness and the questions that were answered of the problems in the house after moving in was Lacking any real urgency or willingness to help navigate the issue

I expected better quality from Lennar. Totally surprised at the finish product. Enough said!

The sales person was very good at selling/pushing the place. But I was not pleased at the amount of dishonesty that occurred during the entire process. From being dishonest about when closing would be, I to nobody showing up at my walk-through, to the change in my loan, type at the end of the process, All the way to several warranty items that have still not been completed. I.

Lennar specializes in poor workmanships. They do the bare minimum. which is very disappointed.. They should invest in better subcontractors.