Lennar Reviews in Tampa St. Petersburg, FL

Not a good experience unfortunately because the agent terrible attitude and lack of experience . Don't work with Nicole ! Opposite experience with the builder team: they were great, very collaborative, and delivered our home at our 100 % satisfaction

Not happy over all with anything from Lennar. I can’t get anything fixed and it’s been a total nightmare. I would never recommend this builder

The first walk through orientation and walk through before closing was not very good experience. This was our third home, second new construction, and have moved into five other houses due to moving (US Navy) duty stations. I was in Alabama waiting for the house to be completed and was told to come down for a first home orientation which showed me the house was not ready, garage floor was not painted, no shower glass, dirty house, rusty fixtures, paint on the floors, crappy texture application. I was told it would be taken cared of before closing five days later. While some was addressed it was not sufficient, we closed because I already had my Uhaul parked in front of the house and had checked out of the hotel and we were already paying for electricity and water. Even after closing we gave them another day to fix some items. I will say the virtual closing was smooth and that was great, and slowly Lennar Warranty is fixing issues that came up during the two walk throughs. The Lennar Warranty team (Taylor, Cameron and others), during the month that we have been here, are helping in getting the issues resolved and that is a major plus on Lennar's side. A very negative experience has slowly turning into a positive one, however, no new home owner should have to through that, thankfully, the Lennar Warranty team members are the ones that outshine above the initial construction team and the only people I trust. ... More

Wish i never knew the existence of lennar,you guys are terrible in every way possible,i got frame with this house built with the cheapest material and if there is a chance to undo everything i signed with lennar,i would do it in a heart beat.myself and a few neighbors are coming for you lennar!!!

Before we put our NON REFUNDABLE down payment of 5% of the purchase price everything was great. Communication was good. New home consultant was always on the ball replying to text message quickly and always avail to answer questions. After the deposit however is a different story. Total lack of communication thereafter, financing was a nightmare, home was not ready when we closed, closing is where we found out about all the hidden fees (15,000$ in extra closing fees) that Lennar preferred lender added, when we moved in the Ac was not working. Took them 3 days to find the problem. Kitchen had 1 broken cabinet to which they dropped off a whole new kitchen (10 cabinets) and 2 months later are still taking up my living room. Finish on the walls is poor. 2 closet doors are not even painted. 4 doors inside the home don't latch closed. Ceramic tile is chipped in 4 places. Garage door opener didn't work. floor was not scraped properly before putting carpet down so lumps can be felt under the carpet when you walk. Soap holder fell off the wall in the shower. Multiple calls with construction manager to have these issues resolved and nothing ever gets done. Now construction manager's phone number doesn't work and no one from Lennar has reached out. But hey, on the bright side the landscaping is very nice. ... More

I like where I live now, but the workmanship is horrible. It’s taken forever to the job done correctly. They rush you into closing with 9 pages of work that has to be done .

I have to say, buying our new Lennar home has been one of the most stressful experiences of my life. From our walkthrough (with no lights or AC), to closing day where these issues were still not resolved, to issues that are still not resolved in our home almost 2 months after closing. You have to jump through hoops to get things fixed, even when they been notated multiple times. The materials in the home are cheap- pressed wood cabinets and laminate counters in the bathrooms. It’s very clear that once the sale was made, we were no longer a priority. The workmanship inside the home is shoddy. It’s apparent that these homes are just thrown together, and as close tighter, in order to make quick money. We will never purchase another Lennar home. I cannot imagine that this company has consistent repeat business based on the way they treat their customers. ... More

Horrible closing experience. The construction manager didn’t even show up for the final walkthrough. We were scheduled to close at 1PM but closed on 12AM that same day. And the house has a bunch of issues that have not been addressed. Horrible organization and even worse communication.

Although I have only been living in our new Lennar home for about six weeks, so far everything about the home has been great. Even minor (normal) issues have been dealt with quickly after I filed the request via the online service request portal. Bottom line, so far so good.

The lender was very non responsive - until I went with an outside lender, then they were in contact daily trying to get my business back. There were several problems in the house before and after closing, including shoddy workmanship and poor attention to detail. For example the house was clearly not cleaned before closing. To be fair, out of my list of about 15-20 items needing to be addressed they took care of just about everything timely and well done.

This is actually my second brand new Lennar home. I decided to downsize. My first experience was definitely wonderful so I came back to the builder I trust. Any concern is addressed right away.

What's the sense of doing a walk through if the issues weren't addressed? I should have not believe the builder that they would be addressed after closing. It was also disappointing that Lennar did not provide a welcome or after closing packet with instructions. I will never buy another Lennar home.

Very happy with my purchase from Lennar great people to deal very helpful above my expectations

very disappointed at the quality of work that was done with the house. The first week we moved in the AC wasn't working properly. then a week later went completely out and we needed to get a brand new AC unit. a lot of cracks on walls and floor boards. There's an issue with the design outside that it still not been fixed. The dishwasher seems like it was not installed properly because it takes couple of attempts to actually close the door. The Warranty team are helping when they can but for a house that's 589k brand new, I shouldn't have to all these things that my family and I are going through. ... More

Many details in the Townhome and very poor effective attention

We had Suzett as our sales consultant. She is the best. Responsive, honest, determined, knowledgeable, caring and friendly. She made our experience great.

Aaron was phenomenal and has done all that he can to try and make the best of an unpleasant experience; he has truly been the only Lennar representative who values customer service and should be moved into a position of higher responsibility. The remainder of our experience has been wrought with nothing but frustration with Lennar blaming trade partners, the market, etc. I would never recommend a Lennar home and we have purchased two in here last year with a similar experience.

Was literally told during NHO walk I cannot postpone closing as home was not completed. Here we are 65 days after closing with same issues from NHO walk. Constantly told things which are lies,

This was by far the worst experience purchasing a new home with any new builder and the worst interior finish of any new home we have purchased over the last decade. Issues started right after signing the contract - a home that was listed as “quick move in” suddenly was only available only 3 months later and then eventually was closed after 7 months. I had 3 rate lock extensions. After we closed the home, the house was essentially delivered as unfinished. There were (and still are) unfinished drywall, trim, paint, hardware, electrical and concrete issues. Drywall finish is so bad that it looks like an amateur job. There are at least 50 drywall punch list items some that are visible from 6 feet away. Electrical issues range from mis connected light switches to the CAT5 cable not protruding to the exterior. Paint job is splotchy and we will be contracting with a painter to refinish the paint at our own personal expense (Lennar doesn’t cover paint finish). The handrails are not polished and the stain is half done (looks like one coat). The countertops were not cleaned (they still have builder notes , markings on them). Doors are fixed haphazardly and some of them stick out of their jamb (Lennar will not cover under warranty because they are still “functional”). Cabinets and drawers are also fixed amateurishly with zero alignment amongst cabinets and drawers - again it’s not covered under warranty since they are functional (but not aesthetic). A chunk of concrete in front of the garage is missing - surprised that their construction super missed it. And cherry on top is that they painted right on top of it. Essentially workmanship is horrible (and they acknowledge but won’t do anything about it because they are aesthetic). When requesting warranty be prepared to wait a long time for repairs. The only good thing is that their employees try to cover for what I believe is their overall corporate directive to build as many shabby houses as possible to cash in on the boom before the bust. The exterior looks okay from what we can tell. Our advice: Do not give inspection a skip and write up as many items as possible during the walk through. Don’t be shy on writing even minor things up. Once it’s in the punch list it’s easier to get it repaired - if not, good luck. Better yet wait for the market to settle and buy a better home. ... More

Lennar specializes in poor workmanships. They do the bare minimum. which is very disappointed.. They should invest in better subcontractors.

Terrible experience the base boards and the foundation of the home wasn't sealed. Some of the trims in the house have spaces and are uneven. Some areas of the house didn't get painted on the outside. So many gaps in the foundation of the home that bugs get into. Just horrible overall experience. I wouldn't recommend lennar to anyone.

Overall the process of booking home was smooth but after that it was a train wreck. Nobody, I mean nobody bothered to communicate when home would be completed. It was only after asking them almost once week they would reveal how long the delays are. My interest rate went up 50% during this time. What a shame. After closing, it took 6 weeks to take care of very minor issues. Things like paint touch ups took long time even though they were painting next door. I will think twice before buying from Lennar again.

Its not worth to buy. Lots of challenges and pains.

From the lack of sales support, to the purchase agreement to the mortgage process to closing and service after closing HORRIBLE experience. The home is poorly built several structural issues, flooring issues. Worst real estate decision I have ever made.

Lennar makes the home buying experience easy. However, after moving in to my new home, I discovered that it seems like hired contactors do not pay attention to details. Poor paint job....drips everywhere.