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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Could have been better

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • New Port Richey, FL

Would not recommend Lennar unless no other options. Too big business and corporate pushiness.

Lennar responded:
Hello, we appreciate your feedback and are sorry it seems you did not have a good home-building experience. Please send a message to us at corporatecustomercare@lennar.com with your address, and details of your concerns so we can review them for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

So sad how Lennar is building these homes wish I would have built with someone else.disgusted!!,,

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Land O' Lakes, FL

Very dissatisfied we have built 3 homes in fl and I would never buy a Lennar home again. Very poor workmanship. Totally stressed out from dealing with them. They slap their homes together and don’t care how they look.

Lennar responded:
Hello and thank you for your feedback. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Service after the sale

  • Ralph L.
  • Verified HomeBuyer
  • September 13, 2022
  • Wimauma, FL

Still waiting on walkthrough issues to be addressed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Jeff

  • Jeffrey M.
  • Verified HomeBuyer
  • September 13, 2022
  • Plant City, FL

Horrible craftsmanship for an upscale home it sucks for a 2600 sq ft home they screw the home owner and put in a 3 ton ac unit left exposed molding in kitchen cheapest kitchen upscale home my rear end biggest mistake I ever made buying from this builder the yard floods when it rains garage floor is already cracking I’m tired of typing you get the idea stay away

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Unhappy

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Sun City Center, FL

Would not buy a lennar home again!

Lennar responded:
Thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 2

Rush, rush,rush

  • John D.
  • Verified HomeBuyer
  • September 13, 2022
  • New Port Richey, FL

In my opinion, lennar rushes through walk through and there is a lack of supervision while the house is being built. A house should only be allowed to be sold if perfect. Total lack of crafmanship....

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Overall experience was not good

  • Shacobi R.
  • Verified HomeBuyer
  • September 13, 2022
  • Sun City Center, FL

Make sure before you close you have builders fix any issues don’t sign and let them promise that it will be fixed

Lennar responded:
Hi Shacobi, and thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Have not been happy with Lennar

  • Cheryl C.
  • Verified HomeBuyer
  • September 08, 2022
  • San Antonio, FL

Construction person not so great difficult to speak with anyone

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Poor workmanship, after closing problems not fixed

  • James M.
  • Verified HomeBuyer
  • September 06, 2022
  • Plant City, FL

Michael and Joe say they will fix a reported problem but never follow through. Upstairs floor boards are creaky and depressed feeling as though your going to follow through. When reporting problems pertaining to workmanship of home the buyer is told that it’s a cosmetic issue and that it’s not covered even though it’s the fault of the builders. When buying a new home you should feel good about it and not feel that there is a mountain of problems. I live across from a model home and people constantly ask me about our Lennar house and neighborhood. I am at the point where I’ll be telling them ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Casey

  • Casey S.
  • Verified HomeBuyer
  • September 06, 2022
  • Sun City Center, FL

Thank you very much Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Complete Junk

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2022
  • Ruskin, FL

I’ve spent so much time and effort trying to get Lennar to make things right I’m not going to spend a lot of time on this review. You name it; it’s broken or done haphazardly. NEVER again. And lastly, broken promise after broken promise to make things right. It’s not just me, any time I talk to a neighbor they’re dealing with the same thing. Completely unreal.

Lennar responded:
Hi , thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great buy with good quality

  • Aiyun Z.
  • Verified HomeBuyer
  • September 02, 2022
  • Wesley Chapel, FL

House is great as expected. The default upgrade is pretty good. The process from signing the contract to closing the house is quick and smooth. Salesman and Customer service are very nice and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The home buying process was great!

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • Land O' Lakes, FL

The home buying process was great! Ashely was AMAZING!!! She was there for us throughout the entire process. As for the builder Lennar, they make BEAUTIFUL homes/layouts. However, because they're rushing to complete everything, they're half-assing important details. We've had MULTIPLE issues since before closing and well after closing. Issues from electrical to appliances to sod to plumbing, to name a few. I don't think it's Lennar's fault, however, they're not overseeing that these things are in proper working condition prior to closing. No one should have to close and then have to ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

My Experience is Very bad

  • Vairamuthu M.
  • Verified HomeBuyer
  • August 30, 2022
  • Wesley Chapel, FL

They closed home without fixing all the problems I mentioned. And now I'm struggling. Their responsiveness to issues are really zero. Also, the material they build is not so good. I will never recommend anyone to buy from Lennar.

Lennar responded:
Hi Vairamuthu, thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I will not work with Lennar again

  • Tori S.
  • Verified HomeBuyer
  • August 29, 2022
  • Tampa, FL

Where do I start... We purchased a new home by Lennar while it was still under construction and there's been countless issues. They are non-negotiable on closing dates. We were out of the country on their proposed closing date and they did not care and did nothing to help us out to get the closing date moved by a few days. We have only been in our house for a month and a half and have had to put in multiple work orders for loose floor tiles, a tub being clogged from construction materials, our closet shelving literally falling off of the wall, etc. They work with companies that don't show up ...

Lennar responded:
Hello Tori and thank you for writing this review. We want to apologize for the frustrations you have experienced with the purchase and quality of your new home. If there are still any warranty repairs in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - We had a very positive experience during the process of purchasing

  • Cathy R.
  • Verified HomeBuyer
  • August 27, 2022
  • Wesley Chapel, FL

We had a very positive experience during the process of purchasing our new built home at Ravello, Estancia. Sales Representative Kimberly was very knowlegeable, friendly and helpful from the start to finish. She guided us through the complex process of purchasing a new built house. She always kept us informed and updated. Construction Manager Tim was highly experienced and knowledgeable. He was courteous, professional and personable. He kept us updated and addressed all our questions and concerns during the entire process. We feel that both Kimberly and Tim represent the best of Lennar/WCI. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My experience with sales was okay, Robin.

  • David C.
  • Verified HomeBuyer
  • August 23, 2022
  • San Antonio, FL

My experience with sales was okay, Robin. The construction manager had promise to fix my problems at closing , still waiting .

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - The builder gave me the home with some problems that can be fixed

  • Joseph H.
  • Verified HomeBuyer
  • August 23, 2022
  • Lutz, FL

The builder gave me the home with some problems that can be fixed easily, when I asked them to fix it, they refereed me to the home warranty, which was not fixed till now.

Lennar responded:
Hello Joseph and thank you for your comments and feedback. We are sorry to hear you are having these issues. If there are still any outstanding items we can help address, please send a message with your name and address to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Overall we are happy

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2022
  • Plant City, FL

We like our home a lot but somethings were done poorly, We had a broken cabinet when we moved in and called customer service someone said they would come fix it but never did and frankly we shouldn't have anything broken in a brand new home. We had a few other hiccups but overall we like our home and our community.

Lennar responded:
Hi, we appreciate your review. We are sorry to hear about your broken cabinet and lack of follow up. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lower your expectations

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2022
  • San Antonio, FL

Painting was terrible on the doors. Drips everywhere. Paint overspray on fixtures, paint on every hinge. Excess caulk around entire floor. Still fixing issues.

Lennar responded:
Hello and thank you for this detailed review. We are sorry to hear about your doors. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 2

Lennar - THE ENTIRE PROCESS WAS OK .

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • Wesley Chapel, FL

THE ENTIRE PROCESS WAS OK .

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Slow down and think quality over profit

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • San Antonio, FL

Used cheap materials, and it shows. Why no gutters? Think where the water goes when it rains, and it rains a lot in florida. Appliances are cheap, who buys a side by side fridge? The walk thru with a Lennar guy made me feel like I was complaining when all I wanted was a good home, I think I deserve that for $350,000.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Very Poor home buying experience

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • Wesley Chapel, FL

I had a very very unhappy home buying experience with Lennar. Starting from the sales to finance to home construction, ar every step, the whole experience was very unpleasant and compromising. The quality of the construction was suboptimal and there are multiple visible flaws that were not corrected even after they were reported in the inspections. The new home walkthru and final inspection process was so painful with so many open issues and construction manager was not ready to fix. To make the matters worse, I was promised some fixes which I had to follow-up multiple times. The way my home ...

Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your experience purchasing your new home as well as the quality issues you mention. If there are any items that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Still angry with the delays

  • Michele K.
  • Verified HomeBuyer
  • August 16, 2022
  • Lutz, FL

My interest in Mar 2022 was at 3.75 but because of the three month delay (delayed twice Mar and again May) my interest rate went up to 5.75. Yep still angry

Lennar responded:
Hi Michele, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Easy buying process but very poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • Land O' Lakes, FL

Buying home from Lennar was easy but the quality of workmanship is not good. Had to go through Warrenty to get many things fixed. Very poor carpenter work, lose cabinets, door which doesn’t latch. Electric work also not great many switches were not fitted properly. Horrible pain job and even after getting the re paint the entire house is not looks patchy lol. I would never buy anything from Lennar.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3