
Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1265 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Need to improve quality
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Wimauma, FL
Too many issues for a new home. Need to improve the inspection process
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Would not purchase another Lennar home.
- Paul I.
- Verified HomeBuyer
- March 17, 2020
- New Port Richey, FL
Don’t close on your home until your issues are fixed! They make you jump through hoops to get simple things fixed that should have been done right the first time and send contractors that have been drinking to your home with children in it. They make you feel like the bad person for wanting things done right when purchasing a brand new home. They tell you things will be fixed after closing but that isn’t true. We had to wash splattered paint off every surface of our new home and had to paint walls ourselves because the painters had been there 3 times and only made things worse by rushing ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Love my home, but.....
- Caitlyn C.
- Verified HomeBuyer
- November 21, 2019
- Ruskin, FL
I closed on my new Lennar home at the end of May, 2019. Shortly after I moved in, there were several problems discovered, one being a water leak inside the home, most of the other issues were relatively minor. The customer relations team member assigned to me, Rick, has been amazing at responding to my tickets and working to get the problems corrected. However, the contractors that come out to fix the issues have been my biggest problem. They do not want to be flexible and only want to come M-F from 8-3, that is when a vast majority of customers are working. Since I have started a new job, I ...
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 4
Lennar - New home review.
- Susan S.
- Verified HomeBuyer
- September 24, 2019
- Wimauma, FL
Have an inspection done before Lennar 1 year warranty is up. Lots of things to have corrected.
Lennar responded:
Hi Susan, thank you for your comments about your new home. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow up for you. - Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Stop worrying about mass production and spend some of that time
- Armando N.
- Verified HomeBuyer
- July 16, 2019
- Sun City Center, FL
Stop worrying about mass production and spend some of that time on customer service and craftsmen ship..."QUALITY vs QUANTITY "!!!
Lennar responded:
Hi Armando, thank you for sharing your feedback. Please send us a message to corporatecustomercare@lennar.com with any outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Unorganized after closing
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- Ruskin, FL
I really enjoyed my new home up at the amount of repairs needed and the timing is not responding from the associates was unacceptable this is a new subdivision and I have heard several complaints from my neighbors as well
Lennar responded:
Thank you for the comments about your warranty experience. We are sorry for any inconvenience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Bruce
- Anonymous
- Verified HomeBuyer
- July 17, 2025
- New Port Richey, FL
When I read the Lennar builder site everything seems to be high end qualities. The loan officers and other personnel are great but the building quality and workmanship is cheap, lack of caring, and attention to details. It shows in the tiles uneven and not all full has adhesive, terrible caulking, painting is cheap and easily marked, cheap shower tiles with grout not sealed, cheap carpet, no shower doors, drain very slow, washer and dryer small and low end of GE, the water line was set up incorrectly and full of sand, sliding doors constantly have bugs and debris coming through, extremely ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
New construction home
- Martha P.
- Verified HomeBuyer
- January 11, 2025
- San Antonio, FL
Before you close, take your time to look at the home with a magnifying glass because there are many careless mistakes, issues that it will overwhelm you after closure. You will not only be dealing with your move but also requesting repairs so many issues and keeping up with all the trades services that will have to come to your home to fix the issues. Ease look at painted walls, outlets, cabinets, appliances, garage door.... Please take your time because it will save you many headaches.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar has nice layouts. Challenges are limited parking and landscape issues difficult to resolve between HOA & Lennar
- Helen L.
- Verified HomeBuyer
- October 16, 2024
- San Antonio, FL
Landscape issue not fully resolved as reported before moving in, which should have allowed for down pmt to be refunded. Pressured to close. Hoping that community involvement will make the home buying experience worth the investment. AM grateful for having been offered a reduction in price to accommodate seller motivation to complete present development.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Buyer's remorse
- Lashanki S.
- Verified HomeBuyer
- September 17, 2024
- Wimauma, FL
I was familiar with lennar homes because family members had purchased homes with lennar. However the buying experience was less than ideal. The selling agent, lennar lenders, title company... none were on one accord. We kept getting conflicting information regarding the closing date, what we needed to close, etc. Once we moved in, we realized that issues that we were told would be fixed before closing had not been addressed. The stove did not work, a piece of the refrigerator was missing that was present during our walk through, the kitchen sink had scratches that were not present ...
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 3
Never again
- Peter Allan B.
- Verified HomeBuyer
- September 07, 2024
- San Antonio, FL
From the mortgage process all the way to completion...a huge joke. Won't respond to messages. Won't acknowledge things not on original walk through that was a rush job. Made a repair that is now messed up again....
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Not caring
- Joseph E.
- Verified HomeBuyer
- September 01, 2024
- Pinellas Park, FL
Not caring, no following up.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Community is very nice. Clubhouse is very nice. Ping pong table could have been added. Great swimming pool. Great lagoon
- Mahendrakumar S.
- Verified HomeBuyer
- July 31, 2024
- San Antonio, FL
I have a villa on Gable Dig loop. The single car garage could have been bigger. Drive way could have been bigger. Few guest parking spot could have been done for villa owner.its a 55+ community. No one would like to go to clubhouse to park the car for guest in Florida’s hot weather. Still builder can help building few guest parking spots on every street. These looks small issues but it’s not for 55+ people.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Raj
- Rajesh S.
- Verified HomeBuyer
- July 20, 2024
- Wimauma, FL
Lennar has been pushing for closing homes before they are completed. Quality controls are suboptimal. I will list issues that we encountered after closing. We were not provided keys to the front door for almost 4-weeks after closing. Door locks had to be replaced on Patio doors because the provided keys did not work on them. The Mater bathroom toilet, sinks and showers were blocked and needed plumbing work. The HVAC need work because Freon was low and the vents were not properly opened. The crown moulding had gaps that needed fixing. Multiple Cabinets had chips that needed replacement. Doors ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Lennar experience was sub-par!
- Anonymous
- Verified HomeBuyer
- November 10, 2023
- Land O' Lakes, FL
We were excited to join Angeline community and are going to be snow birds January-March. We were told we would close in mid October. The close date was moved up to mid September and thus we had a purchase earlier than desired. We were also told the clubhouse would be ready by year end and it is not close to being finished. As a big exercise enthusiast and swimmer it has added expense and travel to our stay this winter. Quality of cupboards is not great, dishwasher is a cheap model. Also trying to get some work orders completed-we had 2 cracked tiles, lots of paint drips in the house after ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Bad
- Supriya P.
- Verified HomeBuyer
- October 03, 2023
- San Antonio, FL
Quality and workmanship is poor.
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 4
Lacking follow-up
- Rosaline Poree-Hogin Co-Trustee of H.
- Verified HomeBuyer
- July 21, 2023
- Wimauma, FL
We closed on May 30, 2023, still waiting for the house keys, still waiting for the floors to be cleaned. (glue smeared on the floors) We have still not moved in, so hoping before July 30th the floors will be cleaned and we will have our house keys. Just in case I just bought a floor steam cleaner to get the job done. Also wondering how the hurricane shutters work..They need to have something like a New Home Ambassador to help the new owner and answer our questions. Like when is the trash pickup?
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Problems with the villa
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Land O' Lakes, FL
The initial walk through was a disaster. Scheduling was received from Lennar and the salesman. After waiting close to an hour the sales office was contacted and someone came and said it wasn't on their schedule and they didn't have time. It was rescheduled and all the problems were not listed. Receiving the C/O was a couple weeks experience. It is very difficult to find who to contact for problems: for example. frost killed bushes in a villa's yard. The layout is nice, but getting attention to the problems is difficult. I still can't get the construction mess off the floors. The ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Delayed or lack of repairs!
- Alexandra B.
- Verified HomeBuyer
- January 06, 2023
- Sun City Center, FL
Buying the home is the easy process, but once you are getting ready to close it's a rush rush process. You go through your walkthrough and point out items that need to be fixed prior to closing. You get to your final walkthrough and home isn't ready, but you are promised that by the time of closing all will be taken care of, NOT TRUE. You move in and repairs are promised, you are bounced around from one person to another to get no where, and you are inconvenienced by the mess and the delays. 1.5 month in the home and repairs are still not complete.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Lack of communication and follow through madr the experience frustrating
- Anonymous
- Verified HomeBuyer
- January 04, 2023
- Wesley Chapel, FL
The experience was okay. Alot of frustration with lack of communication between the different moving pieces. We would see an issue and ask about it and the response was always, the inspections will show it and fix it... but they were never fixed. Now we have been living there a month and have submitted several requests to have things fixed under the warranty. We have had more no show appointments then actual people there to fix the problems.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Not good
- Kristopher V.
- Verified HomeBuyer
- November 11, 2022
- Spring Hill, FL
Moving is really good but the responsiveness and the questions that were answered of the problems in the house after moving in was Lacking any real urgency or willingness to help navigate the issue
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
Poor workmanship
- Krystal D.
- Verified HomeBuyer
- September 20, 2022
- Wesley Chapel, FL
Lennar specializes in poor workmanships. They do the bare minimum. which is very disappointed.. They should invest in better subcontractors.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
Not the Worst
- Jefferson O.
- Verified HomeBuyer
- July 19, 2022
- Plant City, FL
Overall it was an okay experience. Unfortunately the excitement that comes with buying a home for the first time was deflated a bit when arrived to our home. It was painfully clear that sub-contractors were not held to any sort of standard resulting very poor craftsmanship. QA/QC was not conducted to standard by Lennar’s construction manager. Interior paint barely qualifies as single coat, tiles uneven, large portion of kitchen and bathroom floors were not caulked, nails left protruding through cement in garage, gaps in drywall in utility room, sprinkler system barely covered by dirt in ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - The only good thing about buying this home was the new home sales
- Cynthia V.
- Verified HomeBuyer
- March 15, 2022
- Riverview, FL
The only good thing about buying this home was the new home sales rep Brittney. She helped me with a lot of my concerns with Lennar customer service team and my issues with the community.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Lennar - Overall happy with the house.
- Sarah D.
- Verified HomeBuyer
- February 16, 2022
- Land O' Lakes, FL
Overall happy with the house. Not happy with the process or our customer care agent.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
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