
Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1265 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Jeff
- Jeffrey M.
- Verified HomeBuyer
- September 13, 2022
- Plant City, FL
Horrible craftsmanship for an upscale home it sucks for a 2600 sq ft home they screw the home owner and put in a 3 ton ac unit left exposed molding in kitchen cheapest kitchen upscale home my rear end biggest mistake I ever made buying from this builder the yard floods when it rains garage floor is already cracking I’m tired of typing you get the idea stay away
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Take your time to look at all details!
- Mirzana R.
- Verified HomeBuyer
- August 15, 2024
- Wimauma, FL
Please take your time during your walk through. Everyone is moving 100MPH to get you to closing and lots of fine details are left out. We made the mistake of doing our closing the morning of our walk through...the men were still in our home "completing" the last-minute items which were still not done. Once you close, they are not timely in sending people to your home to repair. You go with many days and hours wasted of no one coming or calling you back. You get the round around of calling A, B and C because they are no longer responsible for those items you now need repaired in your BRAND new ...
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Quality issues
- Yimei L.
- Verified HomeBuyer
- January 19, 2023
- Wesley Chapel, FL
Many issues found after move in. Quality issues should be addressed quickly.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - We were not disclosed the Villa fees upfront.
- Jennifer B.
- Verified HomeBuyer
- December 30, 2021
- Hudson, FL
We were not disclosed the Villa fees upfront. House was not complete on closing day. As well as many repairs needing to be done upon move in.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
horrible craftsmanship
- Lucas W.
- Verified HomeBuyer
- July 02, 2021
- New Port Richey, FL
finishing of corner areas and fine points sub-standard. shower had to be re-caulked after a few months. bath tub is noticably not square. i measured it 1/2" off. the dividing wall between shower and tub is also crooked. noticable gaps between floor and bathroom cabinets. House was not cleaned prior to move-in. Window holes are also not cut square. Just waiting for something major to break as AC units, washing machines, and crown moldings issues are already happening in other homes in the neighborhood. Side yard sod was destroyed during the installation of the next door house. Someone threw ...
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Sales representative was very polite and very helpful
- Frederick C.
- Verified HomeBuyer
- April 08, 2021
- San Antonio, FL
My experience so far has been pretty OK, until I move into my home and see how they respond with taking care of items that are still outstanding as far as the punchlist goes and then I can give you my honest opinion but right now so far so good.
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Lack of compassion and communication
- Deborah B.
- Verified HomeBuyer
- April 15, 2025
- San Antonio, FL
Very confusing, offers of help were hollow
Lennar responded:
Good afternoon, Deborah, and thank you for sharing your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If you would like to share details or there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 4
Trustworthiness 3
Value 5
Responsiveness 3
New Home
- Crystal G.
- Verified HomeBuyer
- July 24, 2025
- Plant City, FL
Long lengthy super stressful process would not recommend
Total Score 2
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Not smooth
- Rahul L.
- Verified HomeBuyer
- November 22, 2022
- Wesley Chapel, FL
It was hassle for to close my house plus finishing wasnt done properly. Last moment my closing docs was messed up and i opened tickets to fix issues.
Lennar responded:
Hi Rahul, thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
My lennar home buying experience
- Matthew C.
- Verified HomeBuyer
- April 15, 2025
- Brooksville, FL
I found it extremely frustrating that the walk thru time is dictated by lennar and not the buyer. I asked them to send me a calendar invite and was told " we don't do that". My experience with david weeklyvwas amazing and they worked with the buyer. Lennar has a very military like feel to the home buying experience. I wanted a different front door and was told no, I wanted different colored cabinets and was told no. " we at lennar don't do that" is what I was told. In my humble opinion Lennar is a turn and burn company in regards to their buyers. Lennar just cares about the sale. However my ...
Lennar responded:
Good afternoon Matthew and thank you for sharing your recent homebuying experience with us. We're sorry to hear that the home options did not meet your expectations, but we truly appreciate your kind words about your Customer Care Representative, Josh. It’s great to know he exceeded your ...
Total Score 2
Quality 1
Trustworthiness 3
Value 4
Responsiveness 5
Overall Experience
- John J.
- Verified HomeBuyer
- September 24, 2024
- Land O' Lakes, FL
Closing on the house was a stressful situation in itself. I've had several issues inside and outside of my house to include quality of craftsmanship and quality of material. My door frame has been split since before moving in but I could not see due to the builder painting over the split in the frame until recently due to opening/closing the door on a regular basis and the paint wearing off. The drainage in the yard has been an ongoing since I moved in.
Lennar responded:
Thank you John, for sharing your feedback. We are truly sorry to hear about the stressful experience you had during the closing of your house and the issues you have encountered since moving in. If you would like us to help follow up on your concerns, please reach out to us by sending an email to LennarNews@Lennar.com referencing this review and detailing your preferred way to contact you. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
They concentrated too much on mass production and just getting to closing!
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Wimauma, FL
They do not check houses, appliances, smart devices, etc. enough before closing. They think it is best to just wait for the buyer to complain after closing, and then they try to be “customer friendly” but they are usually too busy to take care of the many problems that should have been taken care of before closing, Most appliances our of the lower value.
Lennar responded:
Hi, thank you for sharing your review. We want to apologize for the frustrations and inconveniences caused by the state of your new home upon closing. If there are any outstanding items that require attention at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
not completely satisfied
- Walter L.
- Verified HomeBuyer
- June 03, 2020
- Wimauma, FL
I have emailed 5 or 6 times about our garage door. It makes alot of noises(snapping,groaning,clunking) plus if the button isn't held down it stops sometimes
Lennar responded:
Hi Walter, thank you for taking time to leave a review and reach out. We apologize for the communication issues you detailed. Please send us a note at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
Meh
- Troy L.
- Verified HomeBuyer
- April 03, 2020
- Land O' Lakes, FL
Really wish they would've taken there time more. You can really tell the house was rushed with quality of workmanship. I would've liked to move into a new house and not a 90% complete house. The first month was nothing but people coming fixing holes, texturing walls, painting, stucco repair, washing machine flooding, two windows not opening, damaged cabinets, missing/damaged molding, etc. It was quite irritating having tradesman in our house fixing things on a house that wasn't finished. Unfortunately with my kids starting their new school 3 days after the scheduled closing we had no ...
Lennar responded:
Hi Troy, thank you for taking the time to share your comments and experience with us. I'm sorry to hear about the issues you described. I would like to hear more about your experience and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 2
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Disappointed in the level of service
- Milton S.
- Verified HomeBuyer
- November 28, 2019
- Wesley Chapel, FL
I am a repeat customer with Lennar and this experience was not at all like my first one. So many things were wrong with the house and we purchased in May. I was built too fast and no one paid attention to details. I would not recommend Lennar to anyone
Total Score 2
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
House is nice but the home buying process was a nightmare
- Ebony W.
- Verified HomeBuyer
- December 26, 2024
- San Antonio, FL
The house itself is nice and a good value for the money. The process of buying the house from the mortgage lender all the way through the celebration and acceptance had MUCH to be desired. Issues riddled throughout the entire process. Warranty claims had to be reopened because they were incorrectly denied. Several issues were found during the celebration walk and none of which were addressed before the home acceptance. The only person that kept their word through the entire process was the sales agent, Dennis. Even when I told him of some of the issues that I was having he jumped right in to ...
Lennar responded:
Good afternoon Ebony. Thank you for sharing your homebuying experience with us. We sincerely apologize for the issues you experienced. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Value 5
Responsiveness 3
Very confusing purchase
- Allen S.
- Verified HomeBuyer
- October 23, 2024
- Wimauma, FL
The road noise from w.lake bld. Should have been disclosed. This is a heavily traveled drag strip.the plastic fence does nothing for roads noise. I wouldn’t recommend anyone to purchase here. Also wasn’t disclosed that we don’t own the club house.
Lennar responded:
Thank you for sharing your feedback with us, Allen. We sincerely apologize for the inconvenience and frustration you have experienced due to the road noise.
If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 4
Trustworthiness 3
Value 1
Responsiveness 4
Not happy working with Lennar
- Perla H.
- Verified HomeBuyer
- October 17, 2024
- Wimauma, FL
Not happy my experience with Lennar Tittle I do not recommend to buy with Lennar bc his Tittle company had a bad practices. More than one moth waiting for my money to pay my cards. Still any clue how to pay HOA fees. Any information how to do many things,
Lennar responded:
Thank you for sharing your feedback, Perla. We sincerely apologize for the negative experience you have had with Lennar Title and the delays you have faced. We understand how frustrating it can be to wait for your funds and to lack information on paying HOA fees and other important ...
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
What a stressfull experience!
- Anonymous
- Verified HomeBuyer
- November 01, 2023
- Riverview, FL
My bad experience was with Lennar Mortgage. With proof of employment, excellent credit and a generous down payment, they were not able to past the fact that my employer would not provide proof of remote employment. It was so frustrating that I paid cash for the house just not to have to deal with them. As far as the workmanship - overall, the house is fine but there are a list of issues where they just got lazy and did not check their own work.
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Average low end home builder
- David F.
- Verified HomeBuyer
- August 28, 2023
- San Antonio, FL
If you are looking for a low-quality new home built by low skilled trades people Lennar is an option. Quality is below average, you are pushed to close regardless of the condition of the property.
Lennar responded:
Good morning David, thank you for your review. We understand that you were not happy with your recent experience. If there are still any unresolved issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Lennar - Too much hidden information that you must frantically discover
- Anonymous
- Verified HomeBuyer
- June 02, 2022
- Wimauma, FL
Too much hidden information that you must frantically discover with no help. Attempts at contacting help always fail with no assistance. Most assistance comes from neighbors.
Total Score 2
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - We had lots of issues…during framing we saw missing walls and
- Matthew C.
- Verified HomeBuyer
- January 06, 2022
- New Port Richey, FL
We had lots of issues…during framing we saw missing walls and closets. Holes made in the subfloor as well. After move in, it’s been a constant battle of fixing roof leaks, plumbing leaks, and workmanship issues. We wish we never bought this house.
Lennar responded:
Hi Matthew, thank you for taking time to share your experience with us. We would like to sincerely apologize for the numerous items that have needed to be addressed with your new home. If there are any issues outstanding or additional feedback you would like to provide, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 5
Not to much of problem because cash deal.
- Jimmie G.
- Verified HomeBuyer
- September 26, 2024
- Brooksville, FL
Quality control and workmanship is below avarge and a lot of mistakes.Close on house and had to spend 1500.00 to have tile floors cleaned and not the only one.
Lennar responded:
Good afternoon, Jimmie. Thank you for taking the time to share your feedback with us. We're sorry to hear that we didn't meet your expectations. Moving forward, If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 4
Worst Homebuying Experience I’ve Ever Had
- Elizabeth G.
- Verified HomeBuyer
- October 18, 2023
- Land O' Lakes, FL
This is my second time buying with Lennar. It started off great but all went downhill. They kept pushing our closing out (understandable with new construction) but the worst was when we were scheduled for our new home orientation and we got a call less than 30 minutes beforehand when we were already almost there that the home wasn’t ready and our closing would be delayed (again). The construction manager was apologetic but I asked to speak to a supervisor and never got to. I had to keep following up for updates which was met with an attitude from Lennar. We were forced to do a very large ...
Total Score 2
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
these houses are rushed, cheap materials
- Anonymous
- Verified HomeBuyer
- September 27, 2023
- Zephyrhills, FL
they are pushing these houses out so fast that a lot of things aren’t finished by closing and the final product is rushed. workers don’t take pride in their work and very sloppy. glue on floors, paint on tile and granite. Paint not even finished in some areas. no pride taken in their work and appears they are hiring people who don’t really know how to built. pieces being cut to small and still using those pieces. my cabinets have dents in them, like they had been dropped and still used. cracks in floor before moving in. door knobs don’t work right. sockets and lights put on crooked and not ...
Lennar responded:
Good afternoon, We appreciate your feedback and apologize for any inconvenience. If there are any outstanding issues that you would like to share with us, please do not hesitate to contact us at LennarCares@Lennar.com. Please include your name and home address, We will follow up with you once we have received your information and have determined the appropriate team to handle your request.
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 4
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