Lennar Reviews in Tampa St. Petersburg, FL

Let me start off by saying that this is a wonderful community and I’m very happy that I moved here despite the construction issues. The other residents make it the wonderful community. My home sat with no progress being done for much of 2022. It wasn’t until the final month that they hurriedly slapped it together. It shows! I am a disabled veteran and have felt totally overwhelmed with all that needs to be done but I will make sure that Lennar fixes all of the issues with my home. As I type this, tiles are being replaced in my living room. The place basically needs to be repainted, I still need beat up doors replaced And other doors repaired. ... More

I’m surprise you ask. From day one there have been issues. Some resolved others still waiting and waiting. My current (but not least) issue is a situation whereby the way the roof is pitched , When it rains, the ground below becomes saturated and flooded by a deluge of water pouring off the roof. If it were concrete below, it would be a none issue but being dirt, it can only stand enough water before flooding and doing a surmountable damage to the ground below it. I have noticed there were many Sunrise model homes that had gutters installed to alleviate the damage done after each rain. I was lead to believe that Lennar installed the gutters to prevent further damage but am now told to ‘row a boat’. This is a serious enough situation that should be given careful consideration and not just poo poo it. Why is it that the homeowners have to spend considerable amount of money to fix Lennar’s cheap mistakes. Everything included ? Including the headaches. ! So in answer to your question, this has not been an enjoyable experience and as each occurrence a raise I tend to regret my choice of Home ... More

Horrible Craftsmanship. home was rushed. 1 week after close and we've had major leaks. Worse home buying experience. Will never buy nor recommend a Lennar home again.

Not the best experience for a new home buyer. The quality of the workmanship and resolution of issues was poor.

As soon as I moved in, a huge leak occurred in the master bedroom shower that caused a lot of damage and the response from Lennar customer service was horrific! The workmanship is terrible it looks like they just cut as many corners as they could. The paint job is horrible, it looks like they did one coat of paint and didn’t do it well you can see white spots everywhere. All of the toilet paper holders and towel holders are loose it looks like they drilled holes bigger than the anchors and just left it like that! The houses are so tight next to each other you can’t even get in and out of your house without almost hitting your neighbors cars. I am extremely disappointed with this builder! ... More

Since moving into my second Lennar home, I have lost all confidence in your workmanship and follow-up to building deficiencies. It took about six weeks to finally get a dishwasher that worked after being given a model that was no longer even sold by GE and they couldn’t find a replacement part; I’ve had multiple doors actually falling off because the screws used are too small (I’m afraid to let my 8 year old near them in fear of them falling on her head!) and these are still unrepaired (4 months and still waiting). The one bright light has been your head maintenance person, who has gone well beyond her responsibilities to correct the many defects. There are many more things I could report, but I have lost faith in your ability to follow-up on things. ... More

Not worth the price. Workmanship and quality are poor, and customer service after closing is terrible. Find another builder.

On day 1 we had a water leak because a pipe from the AC unit burst inside the house. Weeks of inconvenience and worry. The paint is already peeling. Issues with the washing machine and windows. Very sloppy workmanship with little or no supervision. There is more I could add.

I have been waiting for them to fix things for over a month now. My yard continues to flood they left a tree up in the back yard that is touching my house we paid for a premium lot and did not receive that. We are unable to even use our backyard due to the water rhe back yard retains. I am not gonna eat these cost for a 400k plus home. The home was rushed and there were many issues not tended to. Lennar knew the yard flooded Jamar said I may need French drains. Which tells me lennar knows about the flooding issue. As a first time home owner i wish I never dealt with lennar at this point. Nothing but a headache. ... More

Washing machine when on the spin cycle bangs the side The Dishwasher started smoking on the first use. The floors in the master bedroom squeaks very loudly as if it’s an old house. Paint on the carpet and tiles was told they be back to clean up. Of course no one came.

Aaron was phenomenal and has done all that he can to try and make the best of an unpleasant experience; he has truly been the only Lennar representative who values customer service and should be moved into a position of higher responsibility. The remainder of our experience has been wrought with nothing but frustration with Lennar blaming trade partners, the market, etc. I would never recommend a Lennar home and we have purchased two in here last year with a similar experience.

My house was dirty when we moved in. The paint look like a child had painted the ininsideCabinets in my bathroom have glue all over them glue on the main bathroom floor. The light fixture in the main bathroom is falling down and no one seems to care. I can't walk on either side of my yard because there is a really bad slope

The overall workmanship was poor, final product was rushed with many gaps from broken cabinets, sloppy paint job. Insurance premium through HIPPO (subsidiary of Lennar) was not paid forcing lapse in homeowner's policy and issuance of multiple dunning notices.

The material is very cheap, the work was done quickly and is falling apart. They take so long to fix the stuff they have messed up on. I would pay abit more next time and get a better builder.

I purchased a Lennar home, and understood that their would be issues with materials due to Covid-19. However, I was highly disappointed with the work and response to fix their mistakes. I still have a hole in the master bath, unfixed electrical, a broken front door, parts were stolen for other job sites, and more. Lennar’s motto is Quality homes built for you, which is a complete lie. I’ve had staff tell me well it’s a Lennar home, this is what you are buying. It’s pitiful to go and spend money on a residence and hearing that they don’t care about their work. I’ve had staff openly discuss poor performance with their contractors that “do not do a good job”. A unfinished house that you are forced to close on. With the Quality Director saying they wouldn’t move into the house because it’s not ready, with them proceeding to say, if you don’t close you will default and be forced to pay fines. Lennar is only about meeting quotas, rushing jobs, taking money, and not caring about their customers. Most of the employees would disagree face to face, but the fact is you are just a number and once you close their level of “care” is zero. ... More

Only good experience with Lennar was our salesman. Quality and responsive to issues is a nightmare!

Cheap stuff were used , like the paint very bad. The grout already cracked in the bath tub. Other stuff. To get things fixed Is horrible.

The communication between staff was horrible. For example my husband and I would talk to someone in the loan department and would expect that message to be delivered to the each person on our mortgage case, but instead we would have to explain our self again and again for the same matter. We also had short notice when it came to gathering information to be sent over, and was then told certain things would be accepted but came to find out later in the home-buying process it’s not accepted. The communication was so bad that on the day of closing we didn’t have a time to close. We were waiting on a call from anyone at this point to tell us when to close, but we ended up having to reach out to them, only to have our time canceled at the last sec while moving our stuff into the uhaul trucks. The inspection that we had sucked, only because of the person demonstrating, Elaine. She did not allow my husband to check the plug-ins, which I think is a big deal since we are making a large purchase. Next bad experience was our loan officer I assume was fired and we had a replacement which made it even worst with the communication, because leading up until, it’s like we had to start all over again with our information gathering, nothing was passed on. We would have questions like anyone else in this strenuous process, but when we would call no one would answer and subsequently we would leave voicemails, only to hear back from them a week or 2 later. ... More

Let's start with Lennar Lender - Regina Stacy was the one who provided her services and she locked our rate when we didn't ask her; she also mentioned that we could change it free of charge later, which wasn't true - she did nothing to help us lower the rate. This was the main the most negative experience that required a lot of stress and attention. Overall build quality is ok but could be better. For some reason Lennar chose white paint for the interior - I would like to know this person and let them how they are not away of the trends and practicality of using white paint inside the house. The second floor should also be built with blocks, not with wood. ... More

This home was overrated, over priced and structurally changed from the model home. Therefore it is not worth mentioning how bad this experience has been. Quality and workmanship is livable and ok with final product, but not good or great. Many items need to be fixed or adjusted. I am concerned how it will be after one full year. This is not the normal quality standard in prior build purchases from Lennar. Unfortunately I will not recommend Lennar nor buy Lennar in the future.

The build of the house is amazing. The construction manager and employees are awesome. The realtor we were in contact with from Lennar was so helpful. Our lender with Lennar was awful. Communication didn’t exist with her. Would no recommend using Lennar lender to anyone.

I've already filled out this survey 3 times. Long story short, house good, lender bad. Have fun.

Bad mortgage experience like the Keystone cops!

Thing was not done on time and still not done after closing , finance team was not good, and communication was horrible.

I absolutely love my home but there is absolutely no communication. Everyone was so friendly until we signed the closing papers. We were told from EVERYONE if you need anything even after closing reach out and we will take care of you. The project manager John is horrible. Extremely rude and acts bothered if you ask him something. Called him about a roof problem on our home that was a month old and was told “Well it passed inspection so whatever”. Then asked him about some breakers as they are not labeled well in the electric panel and he said he doesn’t know to call customer care. Then fast forward to almost two months after closing and we came home to our door mat thrown in the lawn along with a decorative sign we had by the door which was being rained on and our walkway was half painted one color and also painted another color. Our neighbors was the same and their solar lights crushed both our mulch was blown into the yard. Paint supplies left all over our yard and a water hose and electric cord plugged into the side of our house. We were not aware of any work to be done on our home and came home to this mess. Called multiple people and were pushed all over the place because no one wants to bother with you including the care team who says they will call back and we have never received a call back any of the times we have called. Across the street they are finishing townhomes and there is a lot of debris all over. We would be patient with construction debris but this is trash (soda bottles, wrappers, water bottles covering the grounds). The wind blows and this goes in our yard daily. The response from the project manager was they can’t help Mother Nature which we understand but this is trash that could have been placed in a trash can instead of the ground. Very unprofessional employees. I would not recommend. Now if there was an existing Lennar home and you didn’t have to deal with Lennar at all I would go for it but steer clear of this company and the unprofessional, unreliable, zero communicative staff that represents them. ... More