Lennar Reviews in Tampa St. Petersburg, FL

House was not done on time. We had to move and store everything. Mortgage was the worst experience I have ever had.

Several things still need to be rectified..mortgage sold to fly by night company that screwed up my checking acct

Our sales agent was great when we first looked at the house and when we first signed the paperwork. After that everything went downhill. Our sales agent was no longer timely in responses and our Lennar Loan Agent was very unresponsive throughout the process to the point we went with an outside lender. He wasn’t explaining things as they were happening and just kept asking for more info anytime we reached out to check in on the process, this was the only time he talked to us. When the outside lender got us the loan and we presented it to Lennar we were told “well they got you the loan the same way we would have, so you have to use us.” Got put with the same agent who straight up told us “I don’t have time to do your loan because of the complications in it (we are 1099) so I am going to suggest to my managers to let you go with the outside lender.” Once we finally got close to closing, an updated price happened due to lack of product. We were updated and our realtor was updated but nothing was said to our broker which caused our closing to be pushed back due to paperwork having to be redone and numbers recalculated. At our blue tape walk through all of our switch and plate covers were absolutely covered in overspray as was the top of the refrigerator and the fans. There is a clear dent in the wall in the loft that looks like a door went through the wall and they patched it badly. We are currently dealing with a mold issue in our front hall closet because the drywallers put the shelf anchor directly into the main drain pipe for the house and it has been leaking into the wall for close to two months. Also the HOA expanded to include a sub-HOA for our neighborhood while we were under contract and we were not notified. We did not receive any HOA documents until a week AFTER we closed on our house even though we had been asking our sales agent for these documents for weeks prior. ... More

This is my second time buying with Lennar. It started off great but all went downhill. They kept pushing our closing out (understandable with new construction) but the worst was when we were scheduled for our new home orientation and we got a call less than 30 minutes beforehand when we were already almost there that the home wasn’t ready and our closing would be delayed (again). The construction manager was apologetic but I asked to speak to a supervisor and never got to. I had to keep following up for updates which was met with an attitude from Lennar. We were forced to do a very large earnest money deposit which we were afraid to lose. This caused us to sell our home early and move in with my parents so we would be ready because if we weren’t, we would lose that deposit. No consequences for Lennar not being ready, the unprofessionalism, or the horrible customer service. They moved our closing up a day because the hurricane was coming and agreed to fix some things that hadn’t been completed yet. They never did. They left us with dying grass they won’t replace now despite us taking great care of it. They are clearly building too many houses too quickly and don’t have the time to ensure they’re taking good care of the homes or the buyers. ... More

they are pushing these houses out so fast that a lot of things aren’t finished by closing and the final product is rushed. workers don’t take pride in their work and very sloppy. glue on floors, paint on tile and granite. Paint not even finished in some areas. no pride taken in their work and appears they are hiring people who don’t really know how to built. pieces being cut to small and still using those pieces. my cabinets have dents in them, like they had been dropped and still used. cracks in floor before moving in. door knobs don’t work right. sockets and lights put on crooked and not leveled. like they rushed the workers so much they just threw the house together. closing date was moved up. just rushed so they can get another up and sell it. Poor quality. ... More

Disappointed! Not Lennar Standards! Average Florida quality

Laundry list of items not completed or completely incorrectly, shabby contractor work, cost cutting. Still waiting on one pending item to get fixed. First and last "Lennar" home I'll buy.

Overall extremely challenging to communicate with the lennar team. Multiple people all responsible for different branches none of them communicate clearly, causing lots of frustration.

I purchased a single family home a +55 Active Community and would not ever purchase from Lennar again. Attention to detail and simply doing the job right the first time is lacking. 1. There was not a model for me see so I relied on assurances from the salesperson about certain aspects of the home. The model I toured had large lanai similar size to the one on my house. The model has a hose spigot. I specifically asked the salesperson if my house would have one and was told yes. After the house went up and I inquired why the spigot wasn't there, I was told no. 2.I have doors that open onto each other meaning the door handle from one door is already denting the opposite door. When the door warranty person came out he advised one of the doors should have been a pocket door. In two other places where the doors open onto one another he advised the swing of the door should have been reversed. Lennar's response is, just because our warranty person makes a recommendation we are not bound to make the correction. The result will be that I end up tearing a hole in the door. 3. When I moved in the outlets on the kitchen wall did not work. The warranty electrician had to cut a hole in the dry wall and install a junction box because one was not installed in the build. That meant another warranty person had to come back repair the drywall and paint. 4. A couple days after moving in I smelled gas in the cabinet under the gas cook top. The gas company came out and showed me that the connection had been properly sealed - thus the leak.5. The stainless still kitchen sink is horribly scratched. At the time of final walk through there was so much dust and an dirt in the sink I did not see the scratches. A warranty person came once an rubbed out some of the scratches, I am waiting on a second visit. 6.There is no brush on the bottom of the sliding glass door so bugs come in. Daily, there is as much dirt in the tracks inside as outside the door. 7. The MBD and FR ceiling and light fan were wired so that both the light and the fan were on the same switch when you should be able to turn on one or the other. Meaning... yet another call for and trip from a warranty person to correct the issue. Every trip by a warranty person is another request and another day I have to arrange to be home with people traipsing in and out of the house. 8. The house was left was dirty. The grout in the tile floor is filthy. It should be a light color almost white and it is gray with dust and dirt. Looks like they laid the floors and failed to cover them while additional work was being done. After closing I removed one of the upper and lower cabinet next to the refrigerator to have a bar area built. When we removed the lower cabinet we found the cabinet had been installed on the cement floor. They should have extended the kitchen tile and then installed the cabinet. Additionally the floors in the showers were not cleaned after construction. ... More

Home was a mess.. floors were so dirty, notch for front door lock was off causing door not to lock properly, many floor tiles without mud underneath (hollow sound), lanai light covered by drywall, electrical outlet in attic missing, garage floor has deep embedded lines in concrete, 2nd lanai light not connected to truss (couldn’t hang fan), poor overall craftsmanship

For the past 20 years, I have worked in Real Estate and in purchasing my own home, one would think I would have a better experience. I closed because I needed to but today, my issues are still not resolved. I chase to get things done and no one responds. Worse experience for any homeowner. The quality of the workmanship on my home is horrible.

The home was NOT Move-in-Ready when we did the final walk. Far too many outstanding issues that needed to be fixed and are still NOT fixed! Sloppy paint and caulking job throughout the home. Missing all bathroom fixtures...they were deleted by Lennar without informing their Customers under contract. We have NO light fixtures above the sinks! Unbelievable!! Crocket interior wall still on Warranty list to be fixed. Drywall texture on several walls are really rough and uneven. Sloppy painting and caulking throughout. Missing trim in several areas of kitchen and bath cabinets. Brick Walkway very uneven and paint splatter on bricks So many issues! Lennar only cares about getting homes Sold & Closed...not about Customer Satisfaction. So unhappy with this buying experience! ... More

Once the down payment went through so did the fast response to issues. Closed early to help them out and immediately regretted that because there were issues with filthy grout on brand new tile floors throughout the home. Painters and cleaners not good in my opinion. I’m not moved in yet but will be soon and hope everything has been taken care of… we shall see. Oh and the garage and lanai and front walkway has many cracks that they say is ok not sure about the driveway yet. Overall I wouldn’t have bought my home because every step of the way was constant phone calls, texts with a real bad lack of response time if at all. I’m sure I’ll find lots more when I move in next week ... More

Not a good experience with the Townhome bought. No Responsiveness from Construction Manager and Comparatively(2016 was a Lennar customer) quality is not good. Very bad experience this time with Lennar and its crew(Construction Manager/Sales consultant) very poor responsiveness and responsibility. Poor quality of construction. Several issues pending to be addressed post closing and negligence from Lennar in not fixing them. Would not like to get into nitty gritty but very very bad experience.

The home itself is a decent starter home. However, there was lack of communication throughout the entire building process as well as promises for things that were not kept. Plans changed without relaying of information. We still are having difficulty with communication and the houses was “completed” 10/31/2022.

This is my 2nd & last Lennar home purchase. The quality of the workmanship was beyond horrible this time around and this home cost was $90k more than the 1st one. I've lived in apartments where the attention to the builders detail way surpassed the work of Lennar & their Trades. They do not care about attention to detail. The communication at Lennar Title is also horrible. My Realtor and I had to reach out numerous times to get a closing date and time. On closing day workers were still working on my home. This overall experience was totally unacceptable. Thankfully I had a great construction manager who was willing to go above and beyond to try and make this experience right. ... More

The builder does not have any kind of quality controls. One month after closing, we have experienced all kinds of plumbing and electrical issues, not to mention so many items not fixed since closing. The house is in a really bad shape, e.g. cracked window/bathtub/grout etc. considering the price tag. The service request is submitted through an online system. Once submitted, you will need to wait to schedule a remote discussion with a representative, who will then transfer the ticket, each step could take several days to weeks.

Well, the first week of living in the house, a lot of nails on the rug that my wife got cut on her feet. Another issue is where you put the towels broke off and most of them are loose. I try contact the person in charge of the warranty, but never got back to me. I’m missing a screen on my second floor. They never got back to me again about it there’s a lot of minor issue, but no one has got back to me

I would not recommend this home buying experience! Workmanship is not good and many things have to be resolved after moving into the new home. Stressful and disappointing situation! It's obvious Lennar is putting up homes as fast as possible and not caring about the finished product. I think after all things are resolved, we are hoping to love our new home. I just wish we didn't have to go through this process. The initial walk through should be a better experience as well as the day of closing. There are ways to make this experience better.

Lack of workmanship is overwhelming. My laundry room ceiling is unfinished because they installed the AC unit before finishing the ceiling. Now I’m being told they can no longer do anything about it. Some of the numerous items on the punch list were not completed before closing and now I’m expected to oversee the completion. All that was needed was a Certificate of Completion to make us close. Our unit was in no way ready at closing and feel that Lennar took advantage of the situation.

The home I got was absolutely not ready even 4 days before the closing date, and even after closing there were a bunch of details to iron out, garage door wouldn’t open, poor paint job, huge stains on the floor. Lack of coordination since at no point was I given a key or code to enter my home, and was never told where to get the mail keys

Even small basic request were not considered/ denied during construction process . Inspite of saying we will bear the cost for the materials.?for example drilling a hole in the kitchen tile prior to putting up tiles. It’s not easy for us to do it now and more expensive to break things open. We paid over the asking price, I wish Lennar rep was able to consider such small request… backyard grading is pathetic . We purchased the lot so that we have enough space for kids to play. With such poor grading and water getting stuck it’s not usable at all. The original date for closing was October to December but was completed in August. It seems very rushed and many minor things were overlooked. The person who did the walk through was not even from this community and had no clue on water source. The final walkthrough was scheduled for short window between closing and we had to rush through and sign the papers. Given a choice I would rather have these issues fixed and then signed final papers. The number of issues are overwhelming now and we are on hook to follow up with CM and warranty folks. Every fix needs scheduling and working around our schedules to accommodate. We are constantly worried that something else will break and we may not be covered by warranty every day. We had to deal with bugs inside the house for more than 2 weeks due to bad insulation. Despite complaining many times it was not handled in urgency. The dishwasher was never tested and we had to wait for 2-3 weeks for replacement. These are supposed to be taken care by the folks who inspected and given okay and not the homeowners responsibility after moving. ... More

several items in the home were breakable, poor quality of material, wirers were hooked together wrong, floors in upstairs bedroom make squeaky noises, poor!

Had very bad experience, Lennar pushed to close on 8/31, today 10/18 and we still have many things not done. A huge hole in a countertop, horrible painting, many things around not done . Contacted Lennar SALE PERSON, AND MANAGER NOT HELPFUL AT ALL

Not a good experience unfortunately because the agent terrible attitude and lack of experience . Don't work with Nicole ! Opposite experience with the builder team: they were great, very collaborative, and delivered our home at our 100 % satisfaction