Lennar Reviews in Tampa St. Petersburg, FL

Once I closed, things didn't get resolved as timely as I felt they should have. Still waiting for unresolved issues.

The houses were sloppily put together to meet a deadline. It shouldn’t be the owners job to make sure that the construction services and trades did their job right. There should be more quality control and checking of peoples work. Finding issues every day the longer we live here

You not only get a great home for the price per square foot, but it includes all of the features most homebuilders charge large amounts of extra dollars.

Our best experience came with the team who met us at the home; the Construction Manager “C” who should in my opinion play a much bigger part with Lennar. The young man who did the walk through was fantastic and made us feel comfortable. Anna was very warm in person and helpful. We have NO love for your Loan Department at all. The lie “$11,000 towards your closing cost” shouldn’t be used anymore. Though there was a bright spot with “J” the rest of everyone else was unprofessional and extremely pushy. I have been very vocal in discouraging anyone from financing with Lennar. There also is a person who needs remedial sales and customer service training in your “Home Protection Mortgage Insurance”. He was EXTREMELY unprofessional and rude. We do love the home, however there things that could be done to improve it. Our overall experience and totality of it all is a C plus. ... More

Poor communication during construction process. Quality of home was subpar.

We love our house. The team is responsive and made the process of buying our first home painless.

Fast and responsive. Good customer communication

Zero QA/QC in our home. Customer care reps were sympathetic at first and helpful, but as we have been putting in the numerous daily work orders the past 2 months, the quality of service has dropped enormously and close to zero cares given. It all started to go down hill during the construction process and has now trickled down to customer care experience.

We love our new home and the entire process was easy and minimal stress

Very responsive and easy to communicate with.

With the limited choices the builder provides when selecting your home, you would expect minimal issues at Move in. This is not the case. Doors are not hung straight. Appliances are junk, but you are not allowed to upgrade. Paver entrances & driveways are splattered with paint, with no follow-up to pressure clean them for you. While I could go on, if the Builder had a Process of Inspecting a Home and correcting obvious issues prior to Closing, they would earn 5 stars from their Buyers.

This was a HORRIBLE experience especially as a first time homebuyer. I understand delays because of COVID, but no reason for the craftsmanship to be so poor. I can’t even get in contact with anyone to come out and fix the piece in our contract that they legally have to fix and we closed 3 months ago! The communication has been TERRIBLE after we signed our commitment. Closing kept getting delayed because no one wanted to do their job. There was so much trash including beer cans on the property during building. I would NEVER recommend a Lennar home.

I submitted warranty requests more than 20 days ago, still haven't heard back from Lennar. Family room marble window sill still broken in two pieces. BTW, no one ever lived in this townhouse. All the defects are caused by the builder or sub-contractor.

My experience with Lennar is great

After sales service is very poor, they do not respond to service requests. I have an open ticket from since December 2021 and no one has attempted to resolve it. Once they have your money, good luck to you, if you have warranty issues,

It was extremely convenient to have new appliances included with the home such as washer, refrigerator and stove. One downside is not being able to customize home.

My sales person is the best experience we had with lennar Yatsira but the rest of process and workmanship and material really disappointed concrete finishes are horrible trim and caulking and paint are really bad the contractor only care about getting the job done with no quality so sad for all that money we paid

Lennar's customer service is 5 Star They are very attentive and listen to all your questions and concerns. Anytime I called about something they were there to get it done.

I like the property I bought.

Anna, the sales agent, was very helpful.

A nice over all experience. A bit disappointing on quality of materials and hardware. Quality of workmanship could be improved.

Loved working with Lennar who made my 1st time home buying experience stress free. I love my home and believe I got a Great value for the home that I built with this builder. Thank you Lennar

Great customer service after the sale too!

Kevin was phenomenal! Excellent customer service

The house look good but the problem is about the garantie for one year but there’s a something I need they come for review on my garage on the rolls is very important thing for me ok