Lennar Reviews in Tampa St. Petersburg, FL

The builder does not have any kind of quality controls. One month after closing, we have experienced all kinds of plumbing and electrical issues, not to mention so many items not fixed since closing. The house is in a really bad shape, e.g. cracked window/bathtub/grout etc. considering the price tag. The service request is submitted through an online system. Once submitted, you will need to wait to schedule a remote discussion with a representative, who will then transfer the ticket, each step could take several days to weeks.

Well, the first week of living in the house, a lot of nails on the rug that my wife got cut on her feet. Another issue is where you put the towels broke off and most of them are loose. I try contact the person in charge of the warranty, but never got back to me. I’m missing a screen on my second floor. They never got back to me again about it there’s a lot of minor issue, but no one has got back to me

I would not recommend this home buying experience! Workmanship is not good and many things have to be resolved after moving into the new home. Stressful and disappointing situation! It's obvious Lennar is putting up homes as fast as possible and not caring about the finished product. I think after all things are resolved, we are hoping to love our new home. I just wish we didn't have to go through this process. The initial walk through should be a better experience as well as the day of closing. There are ways to make this experience better.

Lack of workmanship is overwhelming. My laundry room ceiling is unfinished because they installed the AC unit before finishing the ceiling. Now I’m being told they can no longer do anything about it. Some of the numerous items on the punch list were not completed before closing and now I’m expected to oversee the completion. All that was needed was a Certificate of Completion to make us close. Our unit was in no way ready at closing and feel that Lennar took advantage of the situation.

The home I got was absolutely not ready even 4 days before the closing date, and even after closing there were a bunch of details to iron out, garage door wouldn’t open, poor paint job, huge stains on the floor. Lack of coordination since at no point was I given a key or code to enter my home, and was never told where to get the mail keys

Even small basic request were not considered/ denied during construction process . Inspite of saying we will bear the cost for the materials.?for example drilling a hole in the kitchen tile prior to putting up tiles. It’s not easy for us to do it now and more expensive to break things open. We paid over the asking price, I wish Lennar rep was able to consider such small request… backyard grading is pathetic . We purchased the lot so that we have enough space for kids to play. With such poor grading and water getting stuck it’s not usable at all. The original date for closing was October to December but was completed in August. It seems very rushed and many minor things were overlooked. The person who did the walk through was not even from this community and had no clue on water source. The final walkthrough was scheduled for short window between closing and we had to rush through and sign the papers. Given a choice I would rather have these issues fixed and then signed final papers. The number of issues are overwhelming now and we are on hook to follow up with CM and warranty folks. Every fix needs scheduling and working around our schedules to accommodate. We are constantly worried that something else will break and we may not be covered by warranty every day. We had to deal with bugs inside the house for more than 2 weeks due to bad insulation. Despite complaining many times it was not handled in urgency. The dishwasher was never tested and we had to wait for 2-3 weeks for replacement. These are supposed to be taken care by the folks who inspected and given okay and not the homeowners responsibility after moving. ... More

several items in the home were breakable, poor quality of material, wirers were hooked together wrong, floors in upstairs bedroom make squeaky noises, poor!

Had very bad experience, Lennar pushed to close on 8/31, today 10/18 and we still have many things not done. A huge hole in a countertop, horrible painting, many things around not done . Contacted Lennar SALE PERSON, AND MANAGER NOT HELPFUL AT ALL

Not a good experience unfortunately because the agent terrible attitude and lack of experience . Don't work with Nicole ! Opposite experience with the builder team: they were great, very collaborative, and delivered our home at our 100 % satisfaction

Horrible closing experience. The construction manager didn’t even show up for the final walkthrough. We were scheduled to close at 1PM but closed on 12AM that same day. And the house has a bunch of issues that have not been addressed. Horrible organization and even worse communication.

very disappointed at the quality of work that was done with the house. The first week we moved in the AC wasn't working properly. then a week later went completely out and we needed to get a brand new AC unit. a lot of cracks on walls and floor boards. There's an issue with the design outside that it still not been fixed. The dishwasher seems like it was not installed properly because it takes couple of attempts to actually close the door. The Warranty team are helping when they can but for a house that's 589k brand new, I shouldn't have to all these things that my family and I are going through. ... More

Overall the process of booking home was smooth but after that it was a train wreck. Nobody, I mean nobody bothered to communicate when home would be completed. It was only after asking them almost once week they would reveal how long the delays are. My interest rate went up 50% during this time. What a shame. After closing, it took 6 weeks to take care of very minor issues. Things like paint touch ups took long time even though they were painting next door. I will think twice before buying from Lennar again.

Would not recommend Lennar unless no other options. Too big business and corporate pushiness.

Would not buy a lennar home again!

The builder gave me the home with some problems that can be fixed easily, when I asked them to fix it, they refereed me to the home warranty, which was not fixed till now.

My interest in Mar 2022 was at 3.75 but because of the three month delay (delayed twice Mar and again May) my interest rate went up to 5.75. Yep still angry

Ali, our sales consultant was very professional as were our mortgage and title representatives However, our pre close and post close walk throughs were apparently a waste of time. We closed over 6 weeks ago and still have simple paint and electrical issues that have not been addressed and our backyard is so poorly graded that we can’t use it because it is soggy and muddy.

Some issues were not were not resolve without several phone calls, emails, or requests for repairs. Issues with ouside were not resolved at closing and finger was pointed to HOA who pointed responsibility back to Lennar

We had good experience from sales to closing process and then the final walk-through with the On-site Customer Care Manager. Everything was great until we had to submit a service request and dealt with a Lennar Customer Care Rep from Tampa Care center. This person became very hostile and rude when she couldn't answer my questions. Not only she yelled and accused me of yelling while I was speechless, she continued to bully me to shut me up. Very bad care services. I am very reluctant to deal with Lennar Care center now.

Don't like the experience in the warranty agents. They are not responsive.

The bottom line is that Lennar has grown out and failed to grow in. This unprecedented market unfortunately promulgates an attitude of quantity over quality. It’s blatantly apparent from nearly top to bottom. I would challenge Lennar to truly look at satisfaction ratings of the entire Bryant Square community. There HS absolutely a systemic failure that needs addressed. The most efficient, caring and compassionate entity was with Megan and Morgan in the loan Dept as well as the closing process. Other than that, I will never buy another Lennar home. I am not alone in this opinion.

Just don’t do it. They totally took away from our first home buying experience and continue to do so as we speak.

During the process of building the home there was no communication. We did the walkthrough and everything was in a hurry as we were closing in few days . The detail terminations of the house was done also at last minute . I think quality is always the key in building a home ! Thanks

In my experience, buying the home was not the issue, it's been the follow up. Things like purchasing the home were explained clearly and upfront. Things like follow up about who to pay for the mortgage through Lennar the first month, how to pay the HOA, and how to get the key fob for the clubhouse or even where to get my mail from have been like pulling teeth!

First time homebuyer here on a new construction home. We love the floor plan of the Richmond model. Great community and neighbors. Fit and finish of the home is poor. Missing trim, paint splatters everywhere and just an overall cheap feel. Although the home is about 90% perfect, it’s hard not to notice the 10%. Lennar doesn’t offer any customizations which would’ve been easier to do/install during construction. Lennar mortgage and lennar title are terrible with communication. With overinflated house prices in 2022 it’s hard to justify value.