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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

No bells and whistles

  • Dennis H.
  • Verified HomeBuyer
  • January 18, 2022
  • Riverview, FL

I wish I had not bought a lennar house it has really bad workman's and very cheap materials.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - I have worked with several other builders and this home buying

  • Winnie H.
  • Verified HomeBuyer
  • January 18, 2022
  • Tampa, FL

I have worked with several other builders and this home buying experience with Lennar by far is the worst. Builder rushed closing when the house was technically not ready. Lots of issues were promised to be fixed by move-in and ended up taking over months. Severe plumbing issues were found and quality of workmanship and materials is way below standard. I will never buy another house from Lennar again.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Push to close by closing date, the house wasn't ready.

  • robert L.
  • Verified HomeBuyer
  • January 18, 2022
  • Hudson, FL

Push to close to make quotas. Over two hours rate at title office. During final walk through the home was not ready.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Easy process

  • KEVIN S.
  • Verified HomeBuyer
  • January 18, 2022
  • Riverview, FL

It had been 20 years since I bought a house. The process was simple and they were very helpful. Getting all the paperwork together was the most stressful part but again the staff was very helpful. I couldn’t have asked for a better group of people to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best experience.

  • Jonathan M.
  • Verified HomeBuyer
  • January 18, 2022
  • New Port Richey, FL

I didn’t have the experience I was expecting. Very poor work quality, materials are not the best, paint was horrible, etc.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 5

Lennar - The house has too many issues and it is taking too long to resolve

  • Betty A.
  • Verified HomeBuyer
  • January 15, 2022
  • Hudson, FL

The house has too many issues and it is taking too long to resolve them. It was not worth it to pay so much many for a hoy with a very poor workmanship. It has been five months since the closing and stood Lennar hasn’t fixed all the many things wrong in the house.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - home was clean for walk-thru.

  • David C.
  • Verified HomeBuyer
  • January 15, 2022
  • Wimauma, FL

home was clean for walk-thru. all concerns were dealt with promply

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor communication

  • Symone H.
  • Verified HomeBuyer
  • January 14, 2022
  • Wesley Chapel, FL

The communication can definitely be better all around. I constantly had to reach out for things and do my own follows ups. One of our first walkthroughs i scheduled to have a home inspector come in. He was barely able to do his job the A/C unit was not hooked up. The only appliance that was plugged in for testing was the refrigerator. Those were one of the biggest things. I scheduled in advance for the inspector to come 1 week before the walkthrough and got the ok. I let the construction manager know that if things were not going to be ready for walkthrough they should have let me know so I ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Communication was outstanding through the entire process

  • Darlene G.
  • Verified HomeBuyer
  • January 14, 2022
  • Ruskin, FL

Always ask question during the experience. Coming from the North Region of the country some things you would not ask but just assume would be added on new homes. Here are a few things to know off the bat with a new build by Lennar, the tile floors was in my home and most homes in Floriday; however, the grout was not sealed just something the builder does not do that I would assume would be completed, no doorbells are installed and what I thought was weird coming from the North part of the region, no gutters are on the homes. All out of pocket expenses the buyer has to spend if they want ...

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar - Horrible service and worst process I’ve ever been through while

  • Andrea G.
  • Verified HomeBuyer
  • January 14, 2022
  • Wesley Chapel, FL

Horrible service and worst process I’ve ever been through while buying a home

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Several delays along the way.

  • Jodie M.
  • Verified HomeBuyer
  • January 14, 2022
  • Zephyrhills, FL

Several delays along the way.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

our project manager (Robbie )was fantastic in every step of the building process of keeping us informed

  • John M.
  • Verified HomeBuyer
  • January 13, 2022
  • Wimauma, FL

our project manager (Robbie )was fantastic in every step of the building process of keeping us informed and the build was completed ahead of schedule

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - They build their houses fast and rely on the fact you have a

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Sun City Center, FL

They build their houses fast and rely on the fact you have a 1 year warranty to fix the things they messed up on. That is only the things you find. The workers try to cover up mistakes even when some are obviously wrong. POOR integrity on the workers and PM building the house.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Worst customer service

  • Younes B.
  • Verified HomeBuyer
  • January 12, 2022
  • Land O' Lakes, FL

As soon as I moved in, a huge leak occurred in the master bedroom shower that caused a lot of damage and the response from Lennar customer service was horrific! The workmanship is terrible it looks like they just cut as many corners as they could. The paint job is horrible, it looks like they did one coat of paint and didn’t do it well you can see white spots everywhere. All of the toilet paper holders and towel holders are loose it looks like they drilled holes bigger than the anchors and just left it like that! The houses are so tight next to each other you can’t even get in and out of your ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - The property was not ready on time, because of supplies difficulties

  • Adriana C.
  • Verified HomeBuyer
  • January 12, 2022
  • Riverview, FL

The property was not ready on time, because of supplies difficulties and the pandemic. Lennar always updated on the time delivery and after 2 months of original date I have the Closing. My agent and Construction Manager kept me informed and updated. It was great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I think when you advertise everything included in should be that

  • Daniel C.
  • Verified HomeBuyer
  • January 12, 2022
  • Riverview, FL

I think when you advertise everything included in should be that way. House did not include a door bell (not even the pre wiring). And cable outlets only on Living room & Master bedroom, now have to pay and have some one crawling in my attic to get that done. It could have been done on construction so easy .Also front garage and back light excluded. Not even pre wired at least. I believe these are basic stuff you expect from a home, new or old. Would have given up that basic washing machine I traded anyway and those ceiling fans to get that. Hope someone really considers this. That's the only ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good design but poor quality of internal decoration

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Lutz, FL

Good design but poor quality of internal decoration

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Lennar - great.

  • Pablo G.
  • Verified HomeBuyer
  • January 12, 2022
  • Riverview, FL

great. but when the plans change there is a little difficult in communication between some work areas.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - The builder's sales team did not respond to buyer needs and concerns.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, FL

The builder's sales team did not respond to buyer needs and concerns. The construction manager was only interested in getting home to close, not in correcting any problems, raised by buyer. Attitude of sales staff was "take it or leave it, too bad."

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 2

Lennar - Repairs need to be done

  • William G.
  • Verified HomeBuyer
  • January 12, 2022
  • Zephyrhills, FL

Repairs need to be done

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - Great process from start to finish.

  • Quanisha T.
  • Verified HomeBuyer
  • January 12, 2022
  • Sun City Center, FL

Great process from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Things were rushed and as results details missed.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Lutz, FL

Things were rushed and as results details missed. A new home should be almost flawless.

Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about the issues you had with your new home and any details that were missed. If you have anything outstanding that needs extra attention, please reach out to us at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar-Everything Included for the Guillory's

  • Kirk G.
  • Verified HomeBuyer
  • January 12, 2022
  • Tampa, FL

The quickness of the building of the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Great buying experience, I would recommend in the future.

  • Maria W.
  • Verified HomeBuyer
  • January 12, 2022
  • Riverview, FL

Great buying experience, I would recommend in the future.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - my experience with buying a house from lennar was great.

  • Victor L.
  • Verified HomeBuyer
  • January 12, 2022
  • Sun City Center, FL

my experience with buying a house from lennar was great. they went all out on helping us achieve our goal on becoming homeowner. it's our first time being and everything went very smooth thanks to them. Keep up the great work Lennar you are awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5