Lennar Reviews in Tampa St. Petersburg, FL

There is a lot I could unpack here. 5 month delays, miscommunication, lack of communication, and being ignored. From sales to financing this entire team seems like no one has the right information...and those that do fail to communicate. The house itself is fine...but working with Lennar people is an exercise in frustration. They *say* they will answer your texts and return calls. They dont. They say welcome to the Lennar Family. Well this is a family that only sees each other on occasion and rarely speaks...

Our sales representative and construction manager were very nice however you could tell there was too much on their plate. I constantly had to call to get updates. There was very little proactive updates sent to me. Quality of craftsmanship is embarrassing. Our new house orientation was a joke. We took 3 hours marking mistakes instead of going through how to manage our house.

My overall experience is fair.just had some issues regarding the date of delivery because the builder insisted on closing date even the home was not ready for leaving in it. Like painting,bathroom shower doors were not installed yet.

We were made several promises only to receive crafty excuses, repeatedly. Quality is lacking in so many aspects of this construction it's difficult to name them all. Attention to detail is minimal from Lennar subconstractors. Simply put, the Lennar Team lacks integrity.

Zero QA/QC in our home. Customer care reps were sympathetic at first and helpful, but as we have been putting in the numerous daily work orders the past 2 months, the quality of service has dropped enormously and close to zero cares given. It all started to go down hill during the construction process and has now trickled down to customer care experience.

Lennar rushed to closing the property. The quality of workmanship was greatly compromised. Especially bad was the tile floor, the grout was left dry over tiles by its construction people. We don't how to clean the grout and grout film over the tile floor.

The communication can definitely be better all around. I constantly had to reach out for things and do my own follows ups. One of our first walkthroughs i scheduled to have a home inspector come in. He was barely able to do his job the A/C unit was not hooked up. The only appliance that was plugged in for testing was the refrigerator. Those were one of the biggest things. I scheduled in advance for the inspector to come 1 week before the walkthrough and got the ok. I let the construction manager know that if things were not going to be ready for walkthrough they should have let me know so I could have rescheduled the inspector. When closing day did come communication between the tittle company and our loan officer was ridiculous. The title company provided us a time to get there we did and had to wait and wait. Between waiting for them to get the documents they say never received signing the documents it took about 3 hours. The whole experience for us making such a large purchase could have definitely been better. ... More

I’ve been overall pretty disappointed with Lennar throughout the entire home buying process, even afterwards dealing with issues that continue to arise. As I ask around, I hear more and more how Tampa area Lennar has a bad reputation and I wish I knew that coming in.

At first the experience went well, but we had a hard time closing due to the poor workmanship at the end that caused us to have 3 home inspections and end the end it was still done poorly

Communication was the biggest problem working with Lennar. As a first-time homebuyer, my experience was ruined because of my sales rep. The title company also gave me poor service as well. I was called after 6 pm to close on my house at 8 pm because that day I wasn’t even sure If I would since I didn’t hear from anyone. So I didn’t leave the title company until 10 pm.

My wife and I were so excited about moving into our new townhouse in Florida. We were all prepared to turn key and settle in. We were not prepared for what we encountered when we arrived home after closing. Appliances were not installed, counter tops damaged and not cut correctly, cabinet doors installed damaged, trim work on doors cut too short, numerous drywall issues, missing window sills, hot water heater didn’t work, numerous issues with paint, home was not cleaned prior to move, floors were covered in drywall mud, paint and grease. Front door had missing weather stripping, water to washer did not work properly, shower floors covered in paint and grout. Spent weeks trying to resolve all issues, some to this day have yet to be corrected. Very dissatisfied with Lennar on selling a house in this condition. ... More

I wish I could turn back time and wait on my close. Make sure you have everything complete before you sign. If Dillon is your construction manager, leave completely, he is not only incompetent, he is rude and unresponsive.

That you would like to make a pretty penny then actually try to work with the purchaser on what they really like and want

I’ve been waiting 2 1/2 months to get the sod in the back of my house replaced. I moved in on June 26th and sod was dead when I moved in. Started notifying people on Aug 5th

Will not buy a Lennar home again. Quality and craftsmanship no longer exist because its about producing as many cookie cutter homes as possible. Home River is a joke and the HOA cares more about a weed in someone's yard then the roads being filled with parked cars to where people cant get through or sometimes get out of the driveway in a safe manner. Numerous times the trash truck cannot get through so our trash sits full.

Disclosure about flood insurance and the rental townhomes directly across the street from my house we were never informed about these issues. If we had known we were in a rental community we would not have bought, the agent in the model was not informative.

get a closing date included in contract if possible and penalties if possible. These people should be more responsive to people spending their money. No reason for these major delays that cost me in excess of $5000 . for temp housing. Im sure that this survay will go no where, and nothing done for me or the next person,

Did not anticipate as many issues with a brand new construction which I continue to run into. It seems that the rush to build to sell these houses is a priority and attention to detail is not. I trusted Lennar to deliver a finished home to the expectation as identified when it was sold to me. That was not the case. From an unclean house to malfunctioning garage door is not what I expected when I set out to purchase a newly constructed house. Very disappointed.

Terrible workmanship, quality, and lack of caring from the construction manager, builders, and select lennar representatives that I have reached out to.

Poor quality workmanship. No pride in work very sloppy. House is not level, flooring poorly laid, poor paint job. Paint splattered all over the tile floor, poor quality concrete. No lighting in home except for bathroom and kitchen.

Never can get an answer from someone. They always have to ask someone else. Repairs are very slow to be fixed! Neighborhood needs to be taken better care of.

From the day we moved in we had issues. Had to plead with people to come fix anything. Mt bathroom floor is now squeaking!

The house is built fast and cheap. Workmanship is poor quality. Home advertises as "comes with everything", but it doesnt come with essential items you would expect from a home; such as coach lights, door bell, sliding door bug screen, drawers in any bathrooms and list goes on. Lennar also did not disclose very important information such as; we live next to landfield, and many more information would have made us not move here if we knew. I won't be buying lennar again nor will i ever recommend them to anyone i know.

I bought a lennar home in Las Vegas, NV and now in Riverview. The only benefits is all inclusive. Cleanliness, responsiveness to problems, and customer service are almost non existent.

Our advisor was very knowledgeable but unfortunately, he had a family emergency during our home buying process from the very beginning and was told to contact 2 other Lennar reps if we had any questions. They were no help at all. Never let us know what was going on and never returned calls. This was the most crucial time as we were in the actual home buying process. When we moved in, we had quite a few issues with things around the house and to get those things fixed it was just a nightmare. For example, as we did our walk through, we noticed that the paint on the outside of the house did not match the majority of the wall and were told they accidentally painted it the wrong color. It took about a month or so to get anybody out there to fix it and we were told that the painters came out and fixed it, twice! Really? Because it was the exact same as when we did our walkthrough. It was never fixed. I could go on and on about all the issues we had. We were and are still very disappointed at this new home buying experience. This wasn’t our first home we purchased, but it was our first brand new home and we expected much better than what we got. After our experience, we probably won’t buy another Lennar home. Lennar builds in volume, and with that comes really bad quality, unfortunately. ... More